in the fall 2008 I got a phone call from a friend of mine this is her fan tone
a friend of mine this is her fan tone
a friend of mine this is her fan tone Quinlan at the time she was a mid-level
Quinlan at the time she was a mid-level
Quinlan at the time she was a mid-level executive at PG&E our Bay Area local
executive at PG&E our Bay Area local
executive at PG&E our Bay Area local utility she called me because she was
utility she called me because she was
utility she called me because she was considering a number of different career
considering a number of different career
considering a number of different career options and she wanted to discuss them
options and she wanted to discuss them
options and she wanted to discuss them but what she said that day really
but what she said that day really
but what she said that day really surprised me
surprised me
surprised me she said Denise you know how you became
she said Denise you know how you became
she said Denise you know how you became that thought leader in women’s
that thought leader in women’s
that thought leader in women’s entrepreneurship can you help me to do
entrepreneurship can you help me to do
entrepreneurship can you help me to do that I remember thinking I was a thought
that I remember thinking I was a thought
that I remember thinking I was a thought leader really that is not a term I would
leader really that is not a term I would
leader really that is not a term I would have ever applied to myself and yet over
have ever applied to myself and yet over
have ever applied to myself and yet over the previous decade I actually founded a
the previous decade I actually founded a
the previous decade I actually founded a trade association for women
trade association for women
trade association for women entrepreneurs and I’ve grown it from one
entrepreneurs and I’ve grown it from one
entrepreneurs and I’ve grown it from one office in the you in Silicon Valley to
office in the you in Silicon Valley to
office in the you in Silicon Valley to seven cities across the country I’d
seven cities across the country I’d
seven cities across the country I’d helped to start springboard the first
helped to start springboard the first
helped to start springboard the first venture conference for women
venture conference for women
venture conference for women entrepreneurs and the combination of
entrepreneurs and the combination of
entrepreneurs and the combination of those two roles gave me a unique bully
those two roles gave me a unique bully
those two roles gave me a unique bully pulpit to get out and advocate for a
pulpit to get out and advocate for a
pulpit to get out and advocate for a cause I care deeply about access to
cause I care deeply about access to
cause I care deeply about access to venture financing for women
venture financing for women
venture financing for women entrepreneurs the opportunity led to
entrepreneurs the opportunity led to
entrepreneurs the opportunity led to many different places I went across the
many different places I went across the
many different places I went across the country speaking I participated in
country speaking I participated in
country speaking I participated in convenings I was frequently in talking
convenings I was frequently in talking
convenings I was frequently in talking with the media and really my goal was to
with the media and really my goal was to
with the media and really my goal was to make a difference in this world around
make a difference in this world around
make a difference in this world around this issue but I had no plan I had no
this issue but I had no plan I had no
this issue but I had no plan I had no strategy to be a popular in fact what I
strategy to be a popular in fact what I
strategy to be a popular in fact what I would have called myself instead words
would have called myself instead words
would have called myself instead words may be an accidental thought leader
may be an accidental thought leader
may be an accidental thought leader somebody who was in the right time with
somebody who was in the right time with
somebody who was in the right time with this commitment to make a difference I’m
this commitment to make a difference I’m
this commitment to make a difference I’m betting there’s a lot of other
betting there’s a lot of other
betting there’s a lot of other accidental thought leaders in this room
accidental thought leaders in this room
accidental thought leaders in this room so I was particularly excited by this
so I was particularly excited by this
so I was particularly excited by this opportunity that Vaughn presented me
opportunity that Vaughn presented me
opportunity that Vaughn presented me over the next week we sat down and we
over the next week we sat down and we
over the next week we sat down and we wrote a plan and for four years I worked
wrote a plan and for four years I worked
wrote a plan and for four years I worked as her coach and advisor her sounding
as her coach and advisor her sounding
as her coach and advisor her sounding board as she created a first-of-its-kind
board as she created a first-of-its-kind
board as she created a first-of-its-kind program for people within the utility
program for people within the utility
program for people within the utility industry to come together and form and
industry to come together and form and
industry to come together and form and first-of-its-kind program called power
first-of-its-kind program called power
first-of-its-kind program called power pathway Hara pathway was a providing
pathway Hara pathway was a providing
pathway Hara pathway was a providing access to high paying jobs for the first
access to high paying jobs for the first
access to high paying jobs for the first time two members of Under
time two members of Under
time two members of Under serve communities and those jobs were
serve communities and those jobs were
serve communities and those jobs were not just in her company she built this
not just in her company she built this
not just in her company she built this program across her whole industry this
program across her whole industry this
program across her whole industry this led to opportunities to testify in front
led to opportunities to testify in front
led to opportunities to testify in front of the US Senate recognition by the
of the US Senate recognition by the
of the US Senate recognition by the White House and eventually an
White House and eventually an
White House and eventually an appointment by the governor to run
appointment by the governor to run
appointment by the governor to run workforce for the entire state of
workforce for the entire state of
workforce for the entire state of California for the California community
California for the California community
California for the California community college system the largest in the world
college system the largest in the world
college system the largest in the world looking back over that journey of four
looking back over that journey of four
looking back over that journey of four years I’m looking back over my own I
years I’m looking back over my own I
years I’m looking back over my own I realized that I had learned a great deal
realized that I had learned a great deal
realized that I had learned a great deal and I wanted to share it so I did indeed
and I wanted to share it so I did indeed
and I wanted to share it so I did indeed write a book on thought leadership and I
write a book on thought leadership and I
write a book on thought leadership and I became this advocate for this idea that
became this advocate for this idea that
became this advocate for this idea that thought leadership is not about having a
thought leadership is not about having a
thought leadership is not about having a Twitter feed and 20,000 followers
Twitter feed and 20,000 followers
Twitter feed and 20,000 followers thought leadership is about making a
thought leadership is about making a
thought leadership is about making a difference if that leadership is about
difference if that leadership is about
difference if that leadership is about building influence building impact
building influence building impact
building influence building impact making a change in the world leaving a
making a change in the world leaving a
making a change in the world leaving a legacy that matters I had a chance to
legacy that matters I had a chance to
legacy that matters I had a chance to get out and talk about these ideas
get out and talk about these ideas
get out and talk about these ideas widely we’ve invited to teach a course
widely we’ve invited to teach a course
widely we’ve invited to teach a course at Stanford Business School I had a
at Stanford Business School I had a
at Stanford Business School I had a chance to coach many other incredible
chance to coach many other incredible
chance to coach many other incredible change agents like thon I became what
change agents like thon I became what
change agents like thon I became what somebody called a thought leader about
somebody called a thought leader about
somebody called a thought leader about thought leadership very meta so of
thought leadership very meta so of
thought leadership very meta so of course when you’ve written one book they
course when you’ve written one book they
course when you’ve written one book they immediately start to think and people
immediately start to think and people
immediately start to think and people always ask you when’s your next book
always ask you when’s your next book
always ask you when’s your next book going to happen and I remember thinking
going to happen and I remember thinking
going to happen and I remember thinking second book but actually over time it
second book but actually over time it
second book but actually over time it came to me that I was really intrigued
came to me that I was really intrigued
came to me that I was really intrigued by a second question so first we talked
by a second question so first we talked
by a second question so first we talked about how to individuals become thought
about how to individuals become thought
about how to individuals become thought leaders how do organizations become
leaders how do organizations become
leaders how do organizations become thought leaving organizations so earlier
thought leaving organizations so earlier
thought leaving organizations so earlier this year I started researching that
this year I started researching that
this year I started researching that topic and what happened was I got out
topic and what happened was I got out
topic and what happened was I got out and started talking to anybody who would
and started talking to anybody who would
and started talking to anybody who would listen about this topic and I started to
listen about this topic and I started to
listen about this topic and I started to ask who’s doing some really interesting
ask who’s doing some really interesting
ask who’s doing some really interesting things and that led me to an
things and that led me to an
things and that led me to an introduction to AARP about two years ago
introduction to AARP about two years ago
introduction to AARP about two years ago AARP started their first thought
AARP started their first thought
AARP started their first thought leadership team internally and when they
leadership team internally and when they
leadership team internally and when they found out about my research they asked
found out about my research they asked
found out about my research they asked me if I would collaborate with them to
me if I would collaborate with them to
me if I would collaborate with them to host a series of dinners across the
host a series of dinners across the
host a series of dinners across the United States bringing people together
United States bringing people together
United States bringing people together who were doing what they were doing
who were doing what they were doing
who were doing what they were doing trying to build an internal culture of
trying to build an internal culture of
trying to build an internal culture of thought leadership and also an external
thought leadership and also an external
thought leadership and also an external point of view be known as a thought Lee
point of view be known as a thought Lee
point of view be known as a thought Lee organization so we hosted our first
organization so we hosted our first
organization so we hosted our first dinner this summer in Washington DC in
dinner this summer in Washington DC in
dinner this summer in Washington DC in this beautiful space called the hatchery
this beautiful space called the hatchery
this beautiful space called the hatchery that they have downtown Washington we
that they have downtown Washington we
that they have downtown Washington we brought together people from big
brought together people from big
brought together people from big companies from small companies from
companies from small companies from
companies from small companies from nonprofits and for-profits from academia
nonprofits and for-profits from academia
nonprofits and for-profits from academia and from government and the conversation
and from government and the conversation
and from government and the conversation was wide-ranging and something really
was wide-ranging and something really
was wide-ranging and something really surprising happened that night no matter
surprising happened that night no matter
surprising happened that night no matter where we started the conversation it
where we started the conversation it
where we started the conversation it kept coming back to one topic trust the
kept coming back to one topic trust the
kept coming back to one topic trust the people from the financial services
people from the financial services
people from the financial services industry said nobody trusts us anymore
industry said nobody trusts us anymore
industry said nobody trusts us anymore after the last two financial crises
after the last two financial crises
after the last two financial crises those from academia said nobody trusts
those from academia said nobody trusts
those from academia said nobody trusts academics anymore they are the experts
academics anymore they are the experts
academics anymore they are the experts nobody wants to hear from experts in
nobody wants to hear from experts in
nobody wants to hear from experts in fact one by one around the table they
fact one by one around the table they
fact one by one around the table they shared their stories that they were
shared their stories that they were
shared their stories that they were having a lot of challenge not just not
having a lot of challenge not just not
having a lot of challenge not just not building thought leadership but really
building thought leadership but really
building thought leadership but really just even we building trust in their
just even we building trust in their
just even we building trust in their institutions and went home and started
institutions and went home and started
institutions and went home and started thinking about this and I started
thinking about this and I started
thinking about this and I started thinking that how leadership for
thinking that how leadership for
thinking that how leadership for individuals and organizations is quite
individuals and organizations is quite
individuals and organizations is quite different and in fact in this day and
different and in fact in this day and
different and in fact in this day and age it’s really become an imperative
age it’s really become an imperative
age it’s really become an imperative that this isn’t about influence and
that this isn’t about influence and
that this isn’t about influence and impact this is about rebuilding trust
impact this is about rebuilding trust
impact this is about rebuilding trust when I got home my friend told me about
when I got home my friend told me about
when I got home my friend told me about this thing called the Adelman trust
this thing called the Adelman trust
this thing called the Adelman trust report you may or may not have heard of
report you may or may not have heard of
report you may or may not have heard of it it is a annual report that studies
it it is a annual report that studies
it it is a annual report that studies the global trends around trust and
the global trends around trust and
the global trends around trust and here’s what I learned
here’s what I learned
here’s what I learned 2017 is the year of trust in crisis
2017 is the year of trust in crisis
2017 is the year of trust in crisis think about that trust in crisis but
think about that trust in crisis but
think about that trust in crisis but we’re all feeling it aren’t we
we’re all feeling it aren’t we
we’re all feeling it aren’t we we’ve lost faith in our institutions
we’ve lost faith in our institutions
we’ve lost faith in our institutions we’ve lost faith in our government in
we’ve lost faith in our government in
we’ve lost faith in our government in the media in the church in
the media in the church in
the media in the church in pharmaceutical companies in banks I
pharmaceutical companies in banks I
pharmaceutical companies in banks I could go on but I’m not really a person
could go on but I’m not really a person
could go on but I’m not really a person who likes to focus so much on the
who likes to focus so much on the
who likes to focus so much on the problem I like to focus on the solution
problem I like to focus on the solution
problem I like to focus on the solution and I would love to stand up here today
and I would love to stand up here today
and I would love to stand up here today and in the next 10 minutes tell you how
and in the next 10 minutes tell you how
and in the next 10 minutes tell you how to solve this but I do believe instead
to solve this but I do believe instead
to solve this but I do believe instead that I’m going to start a conversation
that I’m going to start a conversation
that I’m going to start a conversation because I think it’s
because I think it’s
because I think it’s to take all of us working together to
to take all of us working together to
to take all of us working together to create the solutions to turn this tide
create the solutions to turn this tide
create the solutions to turn this tide rebuilding trust is going to take all of
rebuilding trust is going to take all of
rebuilding trust is going to take all of us because indeed we are feeling
us because indeed we are feeling
us because indeed we are feeling overwhelmed but so is everyone else and
overwhelmed but so is everyone else and
overwhelmed but so is everyone else and the people in this room we are the
the people in this room we are the
the people in this room we are the leaders the informal and the formal
leaders the informal and the formal
leaders the informal and the formal leaders that people look to they look to
leaders that people look to they look to
leaders that people look to they look to us to be trustworthy they look to us to
us to be trustworthy they look to us to
us to be trustworthy they look to us to have the answer they look to us to be
have the answer they look to us to be
have the answer they look to us to be leaders that they can follow with moral
leaders that they can follow with moral
leaders that they can follow with moral courage to take on those who need to be
courage to take on those who need to be
courage to take on those who need to be held accountable they look to us to be
held accountable they look to us to be
held accountable they look to us to be the kind of people who can be
the kind of people who can be
the kind of people who can be transparent and vulnerable and can
transparent and vulnerable and can
transparent and vulnerable and can listen all of this is a beginning
listen all of this is a beginning
listen all of this is a beginning but I want to talk about some particular
but I want to talk about some particular
but I want to talk about some particular strategies that I’ve uncovered in my
strategies that I’ve uncovered in my
strategies that I’ve uncovered in my work that may be a good starting point
work that may be a good starting point
work that may be a good starting point the first of those is from change.org I
the first of those is from change.org I
the first of those is from change.org I interviewed the president of change.org
interviewed the president of change.org
interviewed the president of change.org her name is Jennifer dulski and I was
her name is Jennifer dulski and I was
her name is Jennifer dulski and I was asking her about their organization and
asking her about their organization and
asking her about their organization and of course for those of you who aren’t
of course for those of you who aren’t
of course for those of you who aren’t familiar change.org is the folks who
familiar change.org is the folks who
familiar change.org is the folks who provide the tools and the technology for
provide the tools and the technology for
provide the tools and the technology for any one of us they connect with millions
any one of us they connect with millions
any one of us they connect with millions around a cause we care about about two
around a cause we care about about two
around a cause we care about about two years ago internally to change.org she
years ago internally to change.org she
years ago internally to change.org she told me that they wanted to create a
told me that they wanted to create a
told me that they wanted to create a mentorship program they wanted to ask
mentorship program they wanted to ask
mentorship program they wanted to ask all the folks about how they might do
all the folks about how they might do
all the folks about how they might do this so they sent on a survey they said
this so they sent on a survey they said
this so they sent on a survey they said who wants to be a mentor who wants to
who wants to be a mentor who wants to
who wants to be a mentor who wants to mentor and here’s what came back almost
mentor and here’s what came back almost
mentor and here’s what came back almost no one wanted to be a mentor and almost
no one wanted to be a mentor and almost
no one wanted to be a mentor and almost everyone wanted a mentor
everyone wanted a mentor
everyone wanted a mentor she said we needed to fundamentally
she said we needed to fundamentally
she said we needed to fundamentally rethink this concept so they started
rethink this concept so they started
rethink this concept so they started this program called life hacks the
this program called life hacks the
this program called life hacks the concept behind life hacks is that every
concept behind life hacks is that every
concept behind life hacks is that every student is a teacher what does that mean
student is a teacher what does that mean
student is a teacher what does that mean that means that they we’re going to
that means that they we’re going to
that means that they we’re going to create a platform for anyone to come
create a platform for anyone to come
create a platform for anyone to come forward and share their expertise
forward and share their expertise
forward and share their expertise now that expertise might be in yoga it
now that expertise might be in yoga it
now that expertise might be in yoga it might be in fly-fishing bodybuilding
might be in fly-fishing bodybuilding
might be in fly-fishing bodybuilding whatever it was but the idea was to
whatever it was but the idea was to
whatever it was but the idea was to create a platform for them to come
create a platform for them to come
create a platform for them to come forward and share their expertise with
forward and share their expertise with
forward and share their expertise with one another once they’ve mastered that
one another once they’ve mastered that
one another once they’ve mastered that internal presentation they were invited
internal presentation they were invited
internal presentation they were invited to go externally to begin to share their
to go externally to begin to share their
to go externally to begin to share their expertise in community events at
expertise in community events at
expertise in community events at conferences etc and you’re probably
conferences etc and you’re probably
conferences etc and you’re probably thinking what does any of that have to
thinking what does any of that have to
thinking what does any of that have to do with trust so let me tell you I think
do with trust so let me tell you I think
do with trust so let me tell you I think the trust begins within organizations
the trust begins within organizations
the trust begins within organizations when we break down those silos that
when we break down those silos that
when we break down those silos that us-versus-them mentality and we start to
us-versus-them mentality and we start to
us-versus-them mentality and we start to see each other as having valuable
see each other as having valuable
see each other as having valuable expertise we start to listen to one
expertise we start to listen to one
expertise we start to listen to one another and understand that everyone is
another and understand that everyone is
another and understand that everyone is in this together and when we send our
in this together and when we send our
in this together and when we send our employees out into the community they
employees out into the community they
employees out into the community they start to rebuild the connections between
start to rebuild the connections between
start to rebuild the connections between the community and the institution itself
the community and the institution itself
the community and the institution itself I believe that Trust is the glue that
I believe that Trust is the glue that
I believe that Trust is the glue that binds communities together so we need to
binds communities together so we need to
binds communities together so we need to have our members of our company out and
have our members of our company out and
have our members of our company out and talking with folks in the community so
talking with folks in the community so
talking with folks in the community so my second idea comes from an interview I
my second idea comes from an interview I
my second idea comes from an interview I did with the VP of research Joe Galvin
did with the VP of research Joe Galvin
did with the VP of research Joe Galvin and Vistage but those of you who are not
and Vistage but those of you who are not
and Vistage but those of you who are not familiar Vistage is a 60 year old
familiar Vistage is a 60 year old
familiar Vistage is a 60 year old organization that it was that 20,000
organization that it was that 20,000
organization that it was that 20,000 members around the globe and what
members around the globe and what
members around the globe and what they’re all about is creating advisory
they’re all about is creating advisory
they’re all about is creating advisory councils for CEOs and business owners to
councils for CEOs and business owners to
councils for CEOs and business owners to help them to grow and scale their
help them to grow and scale their
help them to grow and scale their businesses what he told me about was a
businesses what he told me about was a
businesses what he told me about was a very interesting cultural norm that
very interesting cultural norm that
very interesting cultural norm that they’ve developed both in their advisory
they’ve developed both in their advisory
they’ve developed both in their advisory boards and in their organization and
boards and in their organization and
boards and in their organization and they call that norm care front ation
they call that norm care front ation
they call that norm care front ation Care Foundation is this the idea that we
Care Foundation is this the idea that we
Care Foundation is this the idea that we want positive criticism in order to
want positive criticism in order to
want positive criticism in order to eliminate the weak ideas and strengthen
eliminate the weak ideas and strengthen
eliminate the weak ideas and strengthen the strong I would like to advocate that
the strong I would like to advocate that
the strong I would like to advocate that Karyn tation should be a norm everywhere
Karyn tation should be a norm everywhere
Karyn tation should be a norm everywhere it should be a norm in every
it should be a norm in every
it should be a norm in every organization because the truth is we do
organization because the truth is we do
organization because the truth is we do need confrontation
need confrontation
need confrontation I haven’t say it a lot of the
I haven’t say it a lot of the
I haven’t say it a lot of the organizations we’ve been seeing where a
organizations we’ve been seeing where a
organizations we’ve been seeing where a breakdown and Trust has happened there
breakdown and Trust has happened there
breakdown and Trust has happened there hasn’t been enough confrontation but I
hasn’t been enough confrontation but I
hasn’t been enough confrontation but I also believe that we need to create a
also believe that we need to create a
also believe that we need to create a culture where people feel safe coming to
culture where people feel safe coming to
culture where people feel safe coming to work because only then do they bring
work because only then do they bring
work because only then do they bring their best ideas
their best ideas
their best ideas so those are two cultural things we can
so those are two cultural things we can
so those are two cultural things we can do but I also think of some things we
do but I also think of some things we
do but I also think of some things we can do in our community so this idea
can do in our community so this idea
can do in our community so this idea comes from this experience I had working
comes from this experience I had working
comes from this experience I had working with women entrepreneurs as I told you
with women entrepreneurs as I told you
with women entrepreneurs as I told you in the 90s I started this trade
in the 90s I started this trade
in the 90s I started this trade association for women entrepreneurs and
association for women entrepreneurs and
association for women entrepreneurs and I started springboard with a group of
I started springboard with a group of
I started springboard with a group of others and all of us were concerned by
others and all of us were concerned by
others and all of us were concerned by one particular statistic 99% of the
one particular statistic 99% of the
one particular statistic 99% of the funding was going to men one percent was
funding was going to men one percent was
funding was going to men one percent was going to women I know I thought it was a
going to women I know I thought it was a
going to women I know I thought it was a little ridiculous myself we would
little ridiculous myself we would
little ridiculous myself we would determine it do something about it but
determine it do something about it but
determine it do something about it but it has been many years since then and we
it has been many years since then and we
it has been many years since then and we have not made a lot of progress even in
have not made a lot of progress even in
have not made a lot of progress even in a really good year maybe 10% of the
a really good year maybe 10% of the
a really good year maybe 10% of the funding goes to women entrepreneurs and
funding goes to women entrepreneurs and
funding goes to women entrepreneurs and that’s in the u.s. globally it’s much
that’s in the u.s. globally it’s much
that’s in the u.s. globally it’s much less so it’s given me a lot of time to
less so it’s given me a lot of time to
less so it’s given me a lot of time to reflect on why this is so and I think it
reflect on why this is so and I think it
reflect on why this is so and I think it comes down to one basic human trait
comes down to one basic human trait
comes down to one basic human trait there are folks in our circle that we
there are folks in our circle that we
there are folks in our circle that we trust and those outside our circle that
trust and those outside our circle that
trust and those outside our circle that we don’t those inner circle are like us
we don’t those inner circle are like us
we don’t those inner circle are like us now I am just as guilty this is the next
now I am just as guilty this is the next
now I am just as guilty this is the next person do you look back at my history I
person do you look back at my history I
person do you look back at my history I have hired a lot of wealthy women I went
have hired a lot of wealthy women I went
have hired a lot of wealthy women I went to Wellesley and trust my Wellesley
to Wellesley and trust my Wellesley
to Wellesley and trust my Wellesley women friends so I can’t be surprised
women friends so I can’t be surprised
women friends so I can’t be surprised but those mostly male venture
but those mostly male venture
but those mostly male venture capitalists in Silicon Valley and Beyond
capitalists in Silicon Valley and Beyond
capitalists in Silicon Valley and Beyond are funding people who remind them of
are funding people who remind them of
are funding people who remind them of their younger self someone who went to
their younger self someone who went to
their younger self someone who went to the same school studied the same subject
the same school studied the same subject
the same school studied the same subject plays with the same tech toys these are
plays with the same tech toys these are
plays with the same tech toys these are the folks that they rely on and I am not
the folks that they rely on and I am not
the folks that they rely on and I am not naive enough to believe that we are
naive enough to believe that we are
naive enough to believe that we are gonna change this overnight
gonna change this overnight
gonna change this overnight indeed I am going to think it’s going to
indeed I am going to think it’s going to
indeed I am going to think it’s going to take a lot longer than that and I’m sure
take a lot longer than that and I’m sure
take a lot longer than that and I’m sure that there’s some scientist in the room
that there’s some scientist in the room
that there’s some scientist in the room who could tell me that it is wired in
who could tell me that it is wired in
who could tell me that it is wired in our DNA and yet I think we can all agree
our DNA and yet I think we can all agree
our DNA and yet I think we can all agree that what we’re doing today is
that what we’re doing today is
that what we’re doing today is working to many great ideas and great
working to many great ideas and great
working to many great ideas and great people are left on the sidelines and the
people are left on the sidelines and the
people are left on the sidelines and the research shows that at the top of
research shows that at the top of
research shows that at the top of organizations when you have diversity
organizations when you have diversity
organizations when you have diversity you have better companies better success
you have better companies better success
you have better companies better success and when you have motive ersity on teams
and when you have motive ersity on teams
and when you have motive ersity on teams you have more innovation more good ideas
you have more innovation more good ideas
you have more innovation more good ideas so what can we do my invitation to all
so what can we do my invitation to all
so what can we do my invitation to all of you is that we can start working on
of you is that we can start working on
of you is that we can start working on this today thinking about who we’re
this today thinking about who we’re
this today thinking about who we’re sitting with
sitting with
sitting with as we come back from the break and
as we come back from the break and
as we come back from the break and having a conversation with someone we
having a conversation with someone we
having a conversation with someone we would not naturally meet at lunch
would not naturally meet at lunch
would not naturally meet at lunch talking about who’s in our trust circle
talking about who’s in our trust circle
talking about who’s in our trust circle and how might we expand it when we head
and how might we expand it when we head
and how might we expand it when we head back to our office on Monday morning how
back to our office on Monday morning how
back to our office on Monday morning how might we think about adopting somebody
might we think about adopting somebody
might we think about adopting somebody taking somebody under our wing who is
taking somebody under our wing who is
taking somebody under our wing who is nothing like us in fact makes us feel a
nothing like us in fact makes us feel a
nothing like us in fact makes us feel a little uncomfortable I’m not talking
little uncomfortable I’m not talking
little uncomfortable I’m not talking about writing a check and sending it off
about writing a check and sending it off
about writing a check and sending it off to a charity I’m talking about making a
to a charity I’m talking about making a
to a charity I’m talking about making a difference with someone that you would
difference with someone that you would
difference with someone that you would not normally meet would not normally
not normally meet would not normally
not normally meet would not normally connect with how might this work my
connect with how might this work my
connect with how might this work my ideas that recommend them for an unroll
ideas that recommend them for an unroll
ideas that recommend them for an unroll that they would not normally get hire
that they would not normally get hire
that they would not normally get hire them write a check to fund their dream
them write a check to fund their dream
them write a check to fund their dream as we all begin to we open our trust
as we all begin to we open our trust
as we all begin to we open our trust circles especially in a time when we’re
circles especially in a time when we’re
circles especially in a time when we’re pretty hunker down and pretty concerned
pretty hunker down and pretty concerned
pretty hunker down and pretty concerned about us versus them
about us versus them
about us versus them I believe we start to rebuild that glue
I believe we start to rebuild that glue
I believe we start to rebuild that glue that holds us together finally I want to
that holds us together finally I want to
that holds us together finally I want to share an experience that I had working
share an experience that I had working
share an experience that I had working at Stanford Business School when my
at Stanford Business School when my
at Stanford Business School when my co-instructor and I JD’s sram2 came
co-instructor and I JD’s sram2 came
co-instructor and I JD’s sram2 came together to create the first thought
together to create the first thought
together to create the first thought leadership class at Stanford Business
leadership class at Stanford Business
leadership class at Stanford Business School we were committed to one thing we
School we were committed to one thing we
School we were committed to one thing we wanted our students to have a public
wanted our students to have a public
wanted our students to have a public voice we wanted them to understand how
voice we wanted them to understand how
voice we wanted them to understand how to shape a point of view and get out in
to shape a point of view and get out in
to shape a point of view and get out in public forums either through writing
public forums either through writing
public forums either through writing op-eds or blogs were speaking in front
op-eds or blogs were speaking in front
op-eds or blogs were speaking in front of a conference like this but as you
of a conference like this but as you
of a conference like this but as you might imagine this was very intimidating
might imagine this was very intimidating
might imagine this was very intimidating to them so what we did from the very
to them so what we did from the very
to them so what we did from the very first day that came into class we signed
first day that came into class we signed
first day that came into class we signed them to a tribe a four to six other
them to a tribe a four to six other
them to a tribe a four to six other people and in that tribe they worked
people and in that tribe they worked
people and in that tribe they worked throughout the class now each of them is
throughout the class now each of them is
throughout the class now each of them is working on their own thought leadership
working on their own thought leadership
working on their own thought leadership ideas that in the tribe they can
ideas that in the tribe they can
ideas that in the tribe they can support one another they can how to dig
support one another they can how to dig
support one another they can how to dig in a little on each other’s issues and
in a little on each other’s issues and
in a little on each other’s issues and strengthen the best ideas they can
strengthen the best ideas they can
strengthen the best ideas they can champion one another they can also serve
champion one another they can also serve
champion one another they can also serve as role models as they start to see
as role models as they start to see
as role models as they start to see another person step forward and share
another person step forward and share
another person step forward and share their not quite fully formed ideas they
their not quite fully formed ideas they
their not quite fully formed ideas they start to think I can do that they also
start to think I can do that they also
start to think I can do that they also continue to meet long after the class
continue to meet long after the class
continue to meet long after the class which was really surprising to us but
which was really surprising to us but
which was really surprising to us but what I realized is that meant to me that
what I realized is that meant to me that
what I realized is that meant to me that we should take this idea of tribes
we should take this idea of tribes
we should take this idea of tribes outside the classroom if we are going to
outside the classroom if we are going to
outside the classroom if we are going to tackle this big challenge of trust in
tackle this big challenge of trust in
tackle this big challenge of trust in crisis we are going to need some support
crisis we are going to need some support
crisis we are going to need some support because the first thing that shows up
because the first thing that shows up
because the first thing that shows up when we try to take on the big ideas is
when we try to take on the big ideas is
when we try to take on the big ideas is what one of my clients calls the
what one of my clients calls the
what one of my clients calls the itty-bitty shitty committee in our head
itty-bitty shitty committee in our head
itty-bitty shitty committee in our head you won’t have one of those right I
you won’t have one of those right I
you won’t have one of those right I could tell by the laughter what does it
could tell by the laughter what does it
could tell by the laughter what does it say it says who are you to think you can
say it says who are you to think you can
say it says who are you to think you can make a difference who are you to think
make a difference who are you to think
make a difference who are you to think you matter and yet if we are going to
you matter and yet if we are going to
you matter and yet if we are going to tackle this big challenge ahead we’re
tackle this big challenge ahead we’re
tackle this big challenge ahead we’re going to need to have a lot more
going to need to have a lot more
going to need to have a lot more conversations we’re gonna need to have
conversations we’re gonna need to have
conversations we’re gonna need to have some support so what if you could form a
some support so what if you could form a
some support so what if you could form a trust tribe either in your community or
trust tribe either in your community or
trust tribe either in your community or in your organization come together with
in your organization come together with
in your organization come together with others who can see the problems who are
others who can see the problems who are
others who can see the problems who are feeling this overwhelm who are feeling
feeling this overwhelm who are feeling
feeling this overwhelm who are feeling this doubt about the future I’ve shared
this doubt about the future I’ve shared
this doubt about the future I’ve shared a number of different ideas today I’ve
a number of different ideas today I’ve
a number of different ideas today I’ve talked about how we can rebuild a
talked about how we can rebuild a
talked about how we can rebuild a culture how we can adopt models like
culture how we can adopt models like
culture how we can adopt models like life hacks or carefrontation I’ve talked
life hacks or carefrontation I’ve talked
life hacks or carefrontation I’ve talked about how we can expand our trust
about how we can expand our trust
about how we can expand our trust circles and build our trust tribes I
circles and build our trust tribes I
circles and build our trust tribes I hope that you come away with a few ideas
hope that you come away with a few ideas
hope that you come away with a few ideas and you’ll form your own because I
and you’ll form your own because I
and you’ll form your own because I believe that it will take all of us and
believe that it will take all of us and
believe that it will take all of us and together we can rebuild trust and our
together we can rebuild trust and our
together we can rebuild trust and our institutions in our communities and in
institutions in our communities and in
institutions in our communities and in the future thank you
the future thank you
the future thank you [Applause]
[Applause]
[Applause] you
”
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