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Productive Companies Don’t Use Productivity Hacks | Mike Michalowicz | TEDxBaylorSchool


it’s uh it’s hard to imagine on such a

it’s uh it’s hard to imagine on such a beautiful day like we’re having outside

beautiful day like we’re having outside

beautiful day like we’re having outside today that in 1935 December wintertime

today that in 1935 December wintertime

today that in 1935 December wintertime New York was in the grips of what

New York was in the grips of what

New York was in the grips of what historically became the coldest winter

historically became the coldest winter

historically became the coldest winter of all time and this one particular

of all time and this one particular

of all time and this one particular night in December right before Christmas

night in December right before Christmas

night in December right before Christmas this ambulance was racing through the

this ambulance was racing through the

this ambulance was racing through the city of New York’s New York lights

city of New York’s New York lights

city of New York’s New York lights flashing sirens blazing and the guy on

flashing sirens blazing and the guy on

flashing sirens blazing and the guy on the gurney Orson Welles who became one

the gurney Orson Welles who became one

the gurney Orson Welles who became one of the most prolific entertainers of

of the most prolific entertainers of

of the most prolific entertainers of modern times they were quo and twenty

modern times they were quo and twenty

modern times they were quo and twenty across town and they had about seven

across town and they had about seven

across town and they had about seven minutes careening around traffic

minutes careening around traffic

minutes careening around traffic literally jumping on sidewalks horse and

literally jumping on sidewalks horse and

literally jumping on sidewalks horse and miles his wife was in the passenger seat

miles his wife was in the passenger seat

miles his wife was in the passenger seat screaming the driver five minutes we

screaming the driver five minutes we

screaming the driver five minutes we have five minutes go go and Orson was

have five minutes go go and Orson was

have five minutes go go and Orson was just laying there Placid three minutes

just laying there Placid three minutes

just laying there Placid three minutes three minutes with one minute to spare

three minutes with one minute to spare

three minutes with one minute to spare they pulled it to the entrance not of a

they pulled it to the entrance not of a

they pulled it to the entrance not of a hospital but of a Broadway show you see

hospital but of a Broadway show you see

hospital but of a Broadway show you see you see Orson Welles jumped out of the

you see Orson Welles jumped out of the

you see Orson Welles jumped out of the gurney and said I’m ready walked in and

gurney and said I’m ready walked in and

gurney and said I’m ready walked in and started to entertain the audience Orson

started to entertain the audience Orson

started to entertain the audience Orson Welles figured out the ultimate

Welles figured out the ultimate

Welles figured out the ultimate productivity hack how to navigate New

productivity hack how to navigate New

productivity hack how to navigate New York you know how you think about in New

York you know how you think about in New

York you know how you think about in New York it’s a grid give the travel like a

York it’s a grid give the travel like a

York it’s a grid give the travel like a figure out the hypotenuse is of New York

figure out the hypotenuse is of New York

figure out the hypotenuse is of New York City streets to navigate around it but

City streets to navigate around it but

City streets to navigate around it but the ultimate hack in 1935 was there was

the ultimate hack in 1935 was there was

the ultimate hack in 1935 was there was a loophole in the law you could use an

a loophole in the law you could use an

a loophole in the law you could use an ambulance

ambulance

ambulance you can commandeer it for any purpose

you can commandeer it for any purpose

you can commandeer it for any purpose including this and if we fast forward I

including this and if we fast forward I

including this and if we fast forward I guess we can say that Orson Welles is

guess we can say that Orson Welles is

guess we can say that Orson Welles is the godfather of productivity hacks

the godfather of productivity hacks

the godfather of productivity hacks today I suspect you use countless ones

today I suspect you use countless ones

today I suspect you use countless ones just like I do I used you know focus

just like I do I used you know focus

just like I do I used you know focus software brain music and a tomato timer

software brain music and a tomato timer

software brain music and a tomato timer uh-huh to figure out how to become more

uh-huh to figure out how to become more

uh-huh to figure out how to become more productive as an entrepreneur I found

productive as an entrepreneur I found

productive as an entrepreneur I found there’s a trap with productivity perhaps

there’s a trap with productivity perhaps

there’s a trap with productivity perhaps you’ve experienced it too

you’ve experienced it too

you’ve experienced it too the more productive you are the more

the more productive you are the more

the more productive you are the more work you can do and the more work you

work you can do and the more work you

work you can do and the more work you can do you take on more work and it

can do you take on more work and it

can do you take on more work and it becomes this perpetual trap of sprint

becomes this perpetual trap of sprint

becomes this perpetual trap of sprint through your work sprint through your

through your work sprint through your

through your work sprint through your work sprint through your work it’s

work sprint through your work it’s

work sprint through your work it’s exhausting

exhausting

exhausting about five years ago I said I can’t take

about five years ago I said I can’t take

about five years ago I said I can’t take this anymore I need to find a better

this anymore I need to find a better

this anymore I need to find a better solution for myself what I did was I set

solution for myself what I did was I set

solution for myself what I did was I set out to find the most efficient

out to find the most efficient

out to find the most efficient organization in the world I mean

organization in the world I mean

organization in the world I mean obviously some organization out there

obviously some organization out there

obviously some organization out there has to know how to run efficiently and

has to know how to run efficiently and

has to know how to run efficiently and if I could just take their secret and

if I could just take their secret and

if I could just take their secret and use it for myself I could get out of the

use it for myself I could get out of the

use it for myself I could get out of the productivity trap and I found them or I

productivity trap and I found them or I

productivity trap and I found them or I guess more accurately they found me it’s

guess more accurately they found me it’s

guess more accurately they found me it’s not a human based organization

not a human based organization

not a human based organization it’s bees one days in my garden I loved

it’s bees one days in my garden I loved

it’s bees one days in my garden I loved our presenter earlier today Robin thank

our presenter earlier today Robin thank

our presenter earlier today Robin thank you for sharing about organic farming I

you for sharing about organic farming I

you for sharing about organic farming I love gardening I was out in my garden

love gardening I was out in my garden

love gardening I was out in my garden and all of a sudden a bee gives me the

and all of a sudden a bee gives me the

and all of a sudden a bee gives me the sting of a century and after quite a

sting of a century and after quite a

sting of a century and after quite a high-pitched Yelp I look over and I see

high-pitched Yelp I look over and I see

high-pitched Yelp I look over and I see the bees nest something I didn’t see

the bees nest something I didn’t see

the bees nest something I didn’t see three days ago

three days ago

three days ago you see bees can grow explosively they

you see bees can grow explosively they

you see bees can grow explosively they can grow their highs explosively because

can grow their highs explosively because

can grow their highs explosively because they’re extraordinarily efficient I

they’re extraordinarily efficient I

they’re extraordinarily efficient I spent the subsequent four years studying

spent the subsequent four years studying

spent the subsequent four years studying what bee hives know and how they apply

what bee hives know and how they apply

what bee hives know and how they apply to organizational efficiency I share

to organizational efficiency I share

to organizational efficiency I share with you this morning is that there are

with you this morning is that there are

with you this morning is that there are two things that bee hives follow two

two things that bee hives follow two

two things that bee hives follow two rules that they adhere to rule number

rules that they adhere to rule number

rules that they adhere to rule number one is called protect clean every single

one is called protect clean every single

one is called protect clean every single bee and a beehive knows that the most

bee and a beehive knows that the most

bee and a beehive knows that the most important part of a beehive is the

important part of a beehive is the

important part of a beehive is the laying of eggs see if there’s not eggs

laying of eggs see if there’s not eggs

laying of eggs see if there’s not eggs being like bees have about eight weeks

being like bees have about eight weeks

being like bees have about eight weeks of a life expectancy that if there’s not

of a life expectancy that if there’s not

of a life expectancy that if there’s not eggs being laid the beehive after eight

eggs being laid the beehive after eight

eggs being laid the beehive after eight weeks will be eradicated there further

weeks will be eradicated there further

weeks will be eradicated there further must be constantly laying eggs and

must be constantly laying eggs and

must be constantly laying eggs and there’s one bee that plays that role

there’s one bee that plays that role

there’s one bee that plays that role she’s called the queen bee so every bee

she’s called the queen bee so every bee

she’s called the queen bee so every bee knows protect the queen so she can lay

knows protect the queen so she can lay

knows protect the queen so she can lay eggs and only if she’s protected then

eggs and only if she’s protected then

eggs and only if she’s protected then the bees go and do their primary job

the bees go and do their primary job

the bees go and do their primary job some collect nectar others will go and

some collect nectar others will go and

some collect nectar others will go and defend the hive from gardeners uh-huh

defend the hive from gardeners uh-huh

defend the hive from gardeners uh-huh and others will go and actually cool or

and others will go and actually cool or

and others will go and actually cool or heat the hive by flapping their wings

heat the hive by flapping their wings

heat the hive by flapping their wings rule number one is protect the queen bee

rule number one is protect the queen bee

rule number one is protect the queen bee role the role of laying the eggs well as

role the role of laying the eggs well as

role the role of laying the eggs well as I looked at countless organizations I

I looked at countless organizations I

I looked at countless organizations I found that every organization or us even

found that every organization or us even

found that every organization or us even as individuals in our own lives we have

as individuals in our own lives we have

as individuals in our own lives we have a singular queen bee role that must be

a singular queen bee role that must be

a singular queen bee role that must be served but if we’re distracted in doing

served but if we’re distracted in doing

served but if we’re distracted in doing everything we’re not laying the eggs or

everything we’re not laying the eggs or

everything we’re not laying the eggs or the foundation for growing a fish

the foundation for growing a fish

the foundation for growing a fish so let me first tell you how you can

so let me first tell you how you can

so let me first tell you how you can find in your own business or in your own

find in your own business or in your own

find in your own business or in your own life

life

life the queen bee role for your organization

the queen bee role for your organization

the queen bee role for your organization what we’ll do is we’ll use this handy

what we’ll do is we’ll use this handy

what we’ll do is we’ll use this handy dandy chart up here or writing system

dandy chart up here or writing system

dandy chart up here or writing system this is my first attempt at this so work

this is my first attempt at this so work

this is my first attempt at this so work with me if it fails but what I want you

with me if it fails but what I want you

with me if it fails but what I want you to do is use sticky notes you know those

to do is use sticky notes you know those

to do is use sticky notes you know those little notes that you stick on your

little notes that you stick on your

little notes that you stick on your computer monitor and we’re gonna grab

computer monitor and we’re gonna grab

computer monitor and we’re gonna grab six of them and what we’re gonna do is

six of them and what we’re gonna do is

six of them and what we’re gonna do is document all the things that are

document all the things that are

document all the things that are important in your role within your

important in your role within your

important in your role within your business or thin your life now let me

business or thin your life now let me

business or thin your life now let me before I draw this out for you let’s

before I draw this out for you let’s

before I draw this out for you let’s think of an example I flew here on

think of an example I flew here on

think of an example I flew here on United and contrary to popular belief

United and contrary to popular belief

United and contrary to popular belief United United squeen be role or primary

United United squeen be role or primary

United United squeen be role or primary function is not to beat their passengers

function is not to beat their passengers

function is not to beat their passengers senselessly surprisingly the ROI that a

senselessly surprisingly the ROI that a

senselessly surprisingly the ROI that a role is to actually transfer or move us

role is to actually transfer or move us

role is to actually transfer or move us safely to transport us safely from one

safely to transport us safely from one

safely to transport us safely from one spot to another it would be absurd if

spot to another it would be absurd if

spot to another it would be absurd if you were sitting on the plane and the

you were sitting on the plane and the

you were sitting on the plane and the captain opens the door and comes out

captain opens the door and comes out

captain opens the door and comes out throws on an apron and walks down the

throws on an apron and walks down the

throws on an apron and walks down the aisle and says coffee or tea it would be

aisle and says coffee or tea it would be

aisle and says coffee or tea it would be insane because the captain his job her

insane because the captain his job her

insane because the captain his job her job is to make sure the plane’s primary

job is to make sure the plane’s primary

job is to make sure the plane’s primary function is served protect the Queen be

function is served protect the Queen be

function is served protect the Queen be role fly safely doctors offices the same

role fly safely doctors offices the same

role fly safely doctors offices the same thing may that’s the example we’ll use

thing may that’s the example we’ll use

thing may that’s the example we’ll use up here a doctor with a new practice

up here a doctor with a new practice

up here a doctor with a new practice they have multiple functions particular

they have multiple functions particular

they have multiple functions particular when they’re starting out that they

when they’re starting out that they

when they’re starting out that they could do on these sticky notes when we

could do on these sticky notes when we

could do on these sticky notes when we do your own job think about it a

do your own job think about it a

do your own job think about it a doctor’s office maybe has to write up

doctor’s office maybe has to write up

doctor’s office maybe has to write up bills they the doctor has to conduct

bills they the doctor has to conduct

bills they the doctor has to conduct examinations if you have a doctor’s

examinations if you have a doctor’s

examinations if you have a doctor’s office you have to file paperwork of

office you have to file paperwork of

office you have to file paperwork of your patients you need to check people

your patients you need to check people

your patients you need to check people in so let’s play that’s a check mark

in so let’s play that’s a check mark

in so let’s play that’s a check mark believe it or not check in you have to

believe it or not check in you have to

believe it or not check in you have to call the insurance company and settle

call the insurance company and settle

call the insurance company and settle insurance claims you surely need to do a

insurance claims you surely need to do a

insurance claims you surely need to do a pre examination of your patients now

pre examination of your patients now

pre examination of your patients now when you look at the functions that you

when you look at the functions that you

when you look at the functions that you do in your life your business if you own

do in your life your business if you own

do in your life your business if you own a business what’s the primary functions

a business what’s the primary functions

a business what’s the primary functions you have as an owner write down the six

you have as an owner write down the six

you have as an owner write down the six most important

most important

most important then we’re gonna use the method of

then we’re gonna use the method of

then we’re gonna use the method of deduction to figure out what the Queen B

deduction to figure out what the Queen B

deduction to figure out what the Queen B role is if we look at a doctor’s office

role is if we look at a doctor’s office

role is if we look at a doctor’s office let me pick red now if we look at a

let me pick red now if we look at a

let me pick red now if we look at a doctor’s office

doctor’s office

doctor’s office checking patients in check in isn’t

checking patients in check in isn’t

checking patients in check in isn’t their primary function as a doctor that

their primary function as a doctor that

their primary function as a doctor that can be assigned to somebody else

can be assigned to somebody else

can be assigned to somebody else calling the insurance company sure the

calling the insurance company sure the

calling the insurance company sure the doctor can do it but the function of

doctor can do it but the function of

doctor can do it but the function of laying eggs the Queen B role is not

laying eggs the Queen B role is not

laying eggs the Queen B role is not insurance someone else can do that and

insurance someone else can do that and

insurance someone else can do that and then we look at the four that remain the

then we look at the four that remain the

then we look at the four that remain the four most important tasks that this

four most important tasks that this

four most important tasks that this doctors doing we say well the doctor

doctors doing we say well the doctor

doctors doing we say well the doctor doesn’t need to do the filing work or

doesn’t need to do the filing work or

doesn’t need to do the filing work or the billing someone else can do that now

the billing someone else can do that now

the billing someone else can do that now it leaves us with two options if you

it leaves us with two options if you

it leaves us with two options if you look at the examinations or pre exams a

look at the examinations or pre exams a

look at the examinations or pre exams a doctor really should be concentrating on

doctor really should be concentrating on

doctor really should be concentrating on examinations because that’s the one

examinations because that’s the one

examinations because that’s the one function only they can do just like the

function only they can do just like the

function only they can do just like the Queen B role the Queen B is the only B

Queen B role the Queen B is the only B

Queen B role the Queen B is the only B that can lay the eggs in every

that can lay the eggs in every

that can lay the eggs in every organisations there’s certain talent

organisations there’s certain talent

organisations there’s certain talent usually the owner of a business

usually the owner of a business

usually the owner of a business sometimes the most highly paid and most

sometimes the most highly paid and most

sometimes the most highly paid and most technical people that are facilitating

technical people that are facilitating

technical people that are facilitating the core function of that organisation

the core function of that organisation

the core function of that organisation that’s the role that needs to be

that’s the role that needs to be

that’s the role that needs to be protected everything else can be

protected everything else can be

protected everything else can be assigned out yet productivity tools have

assigned out yet productivity tools have

assigned out yet productivity tools have us doing everything

us doing everything

us doing everything what is your queen bee role take six

what is your queen bee role take six

what is your queen bee role take six sticky notes and you can figure it out

sticky notes and you can figure it out

sticky notes and you can figure it out once you identify it you tell everyone

once you identify it you tell everyone

once you identify it you tell everyone in your organization this is what we

in your organization this is what we

in your organization this is what we need to protect and your first job as a

need to protect and your first job as a

need to protect and your first job as a colleague of mine is to make sure I’m

colleague of mine is to make sure I’m

colleague of mine is to make sure I’m doing this in the doctor’s office the

doing this in the doctor’s office the

doing this in the doctor’s office the second you see the doctor walk out and

second you see the doctor walk out and

second you see the doctor walk out and check you in say yeah you know okay I

check you in say yeah you know okay I

check you in say yeah you know okay I see your insurance card there’s

see your insurance card there’s

see your insurance card there’s something wrong with that doctor’s

something wrong with that doctor’s

something wrong with that doctor’s office the second the the doctor is is

office the second the the doctor is is

office the second the the doctor is is sending you a bill in calling you saying

sending you a bill in calling you saying

sending you a bill in calling you saying hey your bill hasn’t been paid by your

hey your bill hasn’t been paid by your

hey your bill hasn’t been paid by your insurance company yet what’s going on

insurance company yet what’s going on

insurance company yet what’s going on there’s a problem with that doctor’s

there’s a problem with that doctor’s

there’s a problem with that doctor’s office the doctor just does exams and a

office the doctor just does exams and a

office the doctor just does exams and a truly efficient doctor of the office

truly efficient doctor of the office

truly efficient doctor of the office will have like three or four examination

will have like three or four examination

will have like three or four examination rooms per doctor so that we can put a

rooms per doctor so that we can put a

rooms per doctor so that we can put a patient in each room and the doctor can

patient in each room and the doctor can

patient in each room and the doctor can do their examination render a

do their examination render a

do their examination render a prescription do the examination rent as

prescription do the examination rent as

prescription do the examination rent as a prescription do the examination and

a prescription do the examination and

a prescription do the examination and render prescriptions and only

render prescriptions and only

render prescriptions and only when that’s happening is a doctor’s

when that’s happening is a doctor’s

when that’s happening is a doctor’s office running super efficiently so for

office running super efficiently so for

office running super efficiently so for our organizations for our own life what

our organizations for our own life what

our organizations for our own life what is your clean B role then once we’ve

is your clean B role then once we’ve

is your clean B role then once we’ve identified it we need to go and set out

identified it we need to go and set out

identified it we need to go and set out and protect it and what we’re gonna do

and protect it and what we’re gonna do

and protect it and what we’re gonna do is a hub-and-spoke model looks something

is a hub-and-spoke model looks something

is a hub-and-spoke model looks something like this on a piece of paper in the

like this on a piece of paper in the

like this on a piece of paper in the middle of paper circle your Queen B role

middle of paper circle your Queen B role

middle of paper circle your Queen B role the most primary important function of

the most primary important function of

the most primary important function of your entire organization force doctors

your entire organization force doctors

your entire organization force doctors offices I argue it’s the examination

offices I argue it’s the examination

offices I argue it’s the examination then for each function that we drew out

then for each function that we drew out

then for each function that we drew out here and crossed out these functions

here and crossed out these functions

here and crossed out these functions still need to happen and right now

still need to happen and right now

still need to happen and right now they’re being done by you or the doctor

they’re being done by you or the doctor

they’re being done by you or the doctor for each function draw a hub-and-spoke

for each function draw a hub-and-spoke

for each function draw a hub-and-spoke the spoke being the length of time it

the spoke being the length of time it

the spoke being the length of time it takes you so maybe I spend about four

takes you so maybe I spend about four

takes you so maybe I spend about four hours a week we’ll say as a doctor doing

hours a week we’ll say as a doctor doing

hours a week we’ll say as a doctor doing the the bills I spend will say eight

the the bills I spend will say eight

the the bills I spend will say eight hours or twice the length of this line

hours or twice the length of this line

hours or twice the length of this line doing insurance claims and you can keep

doing insurance claims and you can keep

doing insurance claims and you can keep on drawing this desta’s insurance

on drawing this desta’s insurance

on drawing this desta’s insurance believe it or not ah I am NOT a doctor

believe it or not ah I am NOT a doctor

believe it or not ah I am NOT a doctor even though I write like one you can do

even though I write like one you can do

even though I write like one you can do a hub-and-spoke for all of the functions

a hub-and-spoke for all of the functions

a hub-and-spoke for all of the functions that you have in your life or in your

that you have in your life or in your

that you have in your life or in your business and once you draw hub-and-spoke

business and once you draw hub-and-spoke

business and once you draw hub-and-spoke I want you to realize the further you

I want you to realize the further you

I want you to realize the further you the long more time it takes you to do a

the long more time it takes you to do a

the long more time it takes you to do a certain task that’s not your queen bee

certain task that’s not your queen bee

certain task that’s not your queen bee role the further is taking you away from

role the further is taking you away from

role the further is taking you away from doing your queen bee role and our job is

doing your queen bee role and our job is

doing your queen bee role and our job is to as quickly as possible assign out the

to as quickly as possible assign out the

to as quickly as possible assign out the things that take is the furthest away

things that take is the furthest away

things that take is the furthest away from our core function and when we

from our core function and when we

from our core function and when we release this distraction to someone else

release this distraction to someone else

release this distraction to someone else and transfer this focus here our

and transfer this focus here our

and transfer this focus here our business starts to elevate it’s the

business starts to elevate it’s the

business starts to elevate it’s the queen bee role every organization has it

queen bee role every organization has it

queen bee role every organization has it so again run that sticky note process to

so again run that sticky note process to

so again run that sticky note process to find what your core function is one more

find what your core function is one more

find what your core function is one more way that I’ve done this with

way that I’ve done this with

way that I’ve done this with entrepreneurs when I teach them this

entrepreneurs when I teach them this

entrepreneurs when I teach them this methodology and we use sticky notes

methodology and we use sticky notes

methodology and we use sticky notes around our family because even if you

around our family because even if you

around our family because even if you don’t

don’t

don’t a business I know you can do the sticky

a business I know you can do the sticky

a business I know you can do the sticky note process for the people that you

note process for the people that you

note process for the people that you care and love for so one more exercise

care and love for so one more exercise

care and love for so one more exercise for you to do is think of someone that

for you to do is think of someone that

for you to do is think of someone that you care for someone you love maybe it’s

you care for someone you love maybe it’s

you care for someone you love maybe it’s a spouse a boyfriend a girlfriend maybe

a spouse a boyfriend a girlfriend maybe

a spouse a boyfriend a girlfriend maybe it’s a loved one a child write down on

it’s a loved one a child write down on

it’s a loved one a child write down on each sticky note one of the things that

each sticky note one of the things that

each sticky note one of the things that you do that is absolutely critical to

you do that is absolutely critical to

you do that is absolutely critical to supporting that relationship for my

supporting that relationship for my

supporting that relationship for my children for example it’s just saying I

children for example it’s just saying I

children for example it’s just saying I love you to my children once a day I did

love you to my children once a day I did

love you to my children once a day I did it right before I came out here

it right before I came out here

it right before I came out here it’s texting them

it’s texting them

it’s texting them I want to aspire for them to aspire to

I want to aspire for them to aspire to

I want to aspire for them to aspire to do what makes their heart sing

do what makes their heart sing

do what makes their heart sing so through supporting them

so through supporting them

so through supporting them and what makes their heart sing I paid

and what makes their heart sing I paid

and what makes their heart sing I paid many of the bills of the house and so

many of the bills of the house and so

many of the bills of the house and so forth and I went through this process

forth and I went through this process

forth and I went through this process and you should too for the person that

and you should too for the person that

and you should too for the person that you love then reverse out and say if I

you love then reverse out and say if I

you love then reverse out and say if I could no longer do two of these things

could no longer do two of these things

could no longer do two of these things never again express this to the person I

never again express this to the person I

never again express this to the person I love what would I remove and maybe you

love what would I remove and maybe you

love what would I remove and maybe you cross out some of the obvious ones then

cross out some of the obvious ones then

cross out some of the obvious ones then you say if I could no longer do two more

you say if I could no longer do two more

you say if I could no longer do two more things

things

things what would I cross out and you’re

what would I cross out and you’re

what would I cross out and you’re removed by deduction those two things

removed by deduction those two things

removed by deduction those two things that you do to express love and you come

that you do to express love and you come

that you do to express love and you come down to the final two and this is the

down to the final two and this is the

down to the final two and this is the biggest challenge because these things

biggest challenge because these things

biggest challenge because these things my family’s extraordinary important for

my family’s extraordinary important for

my family’s extraordinary important for me to say to my children that I love

me to say to my children that I love

me to say to my children that I love them it’s extraordinarily important but

them it’s extraordinarily important but

them it’s extraordinarily important but it’s totally important for my children

it’s totally important for my children

it’s totally important for my children to aspire to do what makes their heart

to aspire to do what makes their heart

to aspire to do what makes their heart sing and what you have to imagine is

sing and what you have to imagine is

sing and what you have to imagine is when you go through this process is you

when you go through this process is you

when you go through this process is you can never again do this what are you

can never again do this what are you

can never again do this what are you willing to sacrifice or reverse in the

willing to sacrifice or reverse in the

willing to sacrifice or reverse in the question where are you not willing to

question where are you not willing to

question where are you not willing to sacrifice and as I went through this

sacrifice and as I went through this

sacrifice and as I went through this process for myself I said if I actually

process for myself I said if I actually

process for myself I said if I actually had to I’d never tell my children again

had to I’d never tell my children again

had to I’d never tell my children again that I love them I do but I’d never say

that I love them I do but I’d never say

that I love them I do but I’d never say it again because nothing is as important

it again because nothing is as important

it again because nothing is as important to me as letting my children it’s having

to me as letting my children it’s having

to me as letting my children it’s having my children aspire to do what makes

my children aspire to do what makes

my children aspire to do what makes their heart sing in your organization

their heart sing in your organization

their heart sing in your organization there’s a function that you’re doing

there’s a function that you’re doing

there’s a function that you’re doing that makes your organization’s heart

that makes your organization’s heart

that makes your organization’s heart sing

sing

sing we gotta find it no more

we gotta find it no more

we gotta find it no more I shouldn’t say no more but productivity

I shouldn’t say no more but productivity

I shouldn’t say no more but productivity has capped us out I am convinced it’ll

has capped us out I am convinced it’ll

has capped us out I am convinced it’ll no longer drive us forward

no longer drive us forward

no longer drive us forward I think that’s an idea that’s burned out

I think that’s an idea that’s burned out

I think that’s an idea that’s burned out I think the new idea is finding the

I think the new idea is finding the

I think the new idea is finding the queen bee role in our organization and

queen bee role in our organization and

queen bee role in our organization and protecting with all we got thank you

protecting with all we got thank you

protecting with all we got thank you [Applause]

”

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