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Stop calling them Millenials or Gen Z! | Matt Stewart | TEDxHotelschoolTheHague


big bearded tattoo guys such as myself

big bearded tattoo guys such as myself probably shouldn’t be making

probably shouldn’t be making

probably shouldn’t be making generalizations about Millennials or

generalizations about Millennials or

generalizations about Millennials or really any generalization or

really any generalization or

really any generalization or stereotyping of any group of people for

stereotyping of any group of people for

stereotyping of any group of people for that matter but when it comes to

that matter but when it comes to

that matter but when it comes to Millennials it’s long II don’t think I

Millennials it’s long II don’t think I

Millennials it’s long II don’t think I have to if you just google the words

have to if you just google the words

have to if you just google the words Millennials are the things that you’re

Millennials are the things that you’re

Millennials are the things that you’re gonna see I’m up just just absolutely

gonna see I’m up just just absolutely

gonna see I’m up just just absolutely get me and the discourse over the past

get me and the discourse over the past

get me and the discourse over the past several years throughout businesses and

several years throughout businesses and

several years throughout businesses and in the boardrooms across the world has

in the boardrooms across the world has

in the boardrooms across the world has been around the issues that a lot of

been around the issues that a lot of

been around the issues that a lot of senior leaders have been facing with

senior leaders have been facing with

senior leaders have been facing with Millennials around things like

Millennials around things like

Millennials around things like engagement at work and the development

engagement at work and the development

engagement at work and the development or lack thereof of the human skills or

or lack thereof of the human skills or

or lack thereof of the human skills or the soft skills needed to be successful

the soft skills needed to be successful

the soft skills needed to be successful in those industries and don’t even get

in those industries and don’t even get

in those industries and don’t even get me started on the headlines the

me started on the headlines the

me started on the headlines the headlines that go on and on and on

headlines that go on and on and on

headlines that go on and on and on I did some a google searches I couldn’t

I did some a google searches I couldn’t

I did some a google searches I couldn’t find one positive headline about

find one positive headline about

find one positive headline about Millennials and it was just absolutely

Millennials and it was just absolutely

Millennials and it was just absolutely baffling it got but just I mean I can

baffling it got but just I mean I can

baffling it got but just I mean I can keep going on and on and on as you can

keep going on and on and on as you can

keep going on and on and on as you can see and so many thought leaders who

see and so many thought leaders who

see and so many thought leaders who talked about their thoughts on the

talked about their thoughts on the

talked about their thoughts on the issues with Millennials and you know

issues with Millennials and you know

issues with Millennials and you know what I’m not even gonna define

what I’m not even gonna define

what I’m not even gonna define Millennials and what they are today I’m

Millennials and what they are today I’m

Millennials and what they are today I’m not even gonna do that cuz I think what

not even gonna do that cuz I think what

not even gonna do that cuz I think what we need to do is look at it differently

we need to do is look at it differently

we need to do is look at it differently but ladies and gentlemen if this is true

but ladies and gentlemen if this is true

but ladies and gentlemen if this is true Millennials I’m sorry we’ve got a

Millennials I’m sorry we’ve got a

Millennials I’m sorry we’ve got a problem I mean I say that in jest but

problem I mean I say that in jest but

problem I mean I say that in jest but the gist is this I think that my

the gist is this I think that my

the gist is this I think that my generation you know the big bearded

generation you know the big bearded

generation you know the big bearded dudes of the world we need to look at

dudes of the world we need to look at

dudes of the world we need to look at this a little differently all of us need

this a little differently all of us need

this a little differently all of us need to look at this issue differently and

to look at this issue differently and

to look at this issue differently and like I said it’s not about labeling the

like I said it’s not about labeling the

like I said it’s not about labeling the Millennials because the next generation

Millennials because the next generation

Millennials because the next generation the generations adds well they haven’t

the generations adds well they haven’t

the generations adds well they haven’t been faring any better either and so I

been faring any better either and so I

been faring any better either and so I won’t even gonna use that label I’m just

won’t even gonna use that label I’m just

won’t even gonna use that label I’m just gonna talk about the next generation or

gonna talk about the next generation or

gonna talk about the next generation or the next group of human beings that are

the next group of human beings that are

the next group of human beings that are coming up to develop in the next phase

coming up to develop in the next phase

coming up to develop in the next phase of their lives when we think of it in

of their lives when we think of it in

of their lives when we think of it in terms of what’s needed to be successful

terms of what’s needed to be successful

terms of what’s needed to be successful the World Economic Forum released very

the World Economic Forum released very

the World Economic Forum released very recently the skills that are gonna be

recently the skills that are gonna be

recently the skills that are gonna be required going forward in 2020 and

required going forward in 2020 and

required going forward in 2020 and beyond and it wasn’t the

beyond and it wasn’t the

beyond and it wasn’t the technical skills it was again those soft

technical skills it was again those soft

technical skills it was again those soft skills those non-cognitive human skills

skills those non-cognitive human skills

skills those non-cognitive human skills they’re gonna be so necessary but how

they’re gonna be so necessary but how

they’re gonna be so necessary but how are we developing those skills how are

are we developing those skills how are

are we developing those skills how are we developing the next generation of

we developing the next generation of

we developing the next generation of bankers and lawyers and doctors but what

bankers and lawyers and doctors but what

bankers and lawyers and doctors but what about the next generation of people who

about the next generation of people who

about the next generation of people who animate our favorite TV shows or do the

animate our favorite TV shows or do the

animate our favorite TV shows or do the special effects on our favorite zombie

special effects on our favorite zombie

special effects on our favorite zombie movie or let’s say do the concept art

movie or let’s say do the concept art

movie or let’s say do the concept art for you know the next medieval political

for you know the next medieval political

for you know the next medieval political TV drama or you know people who plan our

TV drama or you know people who plan our

TV drama or you know people who plan our weddings how are we preparing them how

weddings how are we preparing them how

weddings how are we preparing them how are we preparing the people who are

are we preparing the people who are

are we preparing the people who are doing the network security for us or

doing the network security for us or

doing the network security for us or people who are designing our office

people who are designing our office

people who are designing our office spaces how do we develop their skills

spaces how do we develop their skills

spaces how do we develop their skills how are we developing people who need to

how are we developing people who need to

how are we developing people who need to take care of her dogs and our pets or

take care of her dogs and our pets or

take care of her dogs and our pets or those individuals who capture those

those individuals who capture those

those individuals who capture those stellar moments how are we developing

stellar moments how are we developing

stellar moments how are we developing them or people who are doing graphic

them or people who are doing graphic

them or people who are doing graphic design the next corporate logo or

design the next corporate logo or

design the next corporate logo or checking us into our hotel how do we

checking us into our hotel how do we

checking us into our hotel how do we develop them again people who are mixing

develop them again people who are mixing

develop them again people who are mixing and mastering the latest DJ at the

and mastering the latest DJ at the

and mastering the latest DJ at the biggest dance club or those who are

biggest dance club or those who are

biggest dance club or those who are entertaining us on stage or I think of

entertaining us on stage or I think of

entertaining us on stage or I think of you know mixing and mastering let’s say

you know mixing and mastering let’s say

you know mixing and mastering let’s say that latest album although come to think

that latest album although come to think

that latest album although come to think of it wait do they even make albums

of it wait do they even make albums

of it wait do they even make albums anymore or do Millennials call that – I

anymore or do Millennials call that – I

anymore or do Millennials call that – I mean I say that in jest but again

mean I say that in jest but again

mean I say that in jest but again getting back to this idea of how are we

getting back to this idea of how are we

getting back to this idea of how are we developing the next generation what are

developing the next generation what are

developing the next generation what are we doing well for myself I was an

we doing well for myself I was an

we doing well for myself I was an executive coach working in a different

executive coach working in a different

executive coach working in a different industries I worked in global asset

industries I worked in global asset

industries I worked in global asset management banking commercial real

management banking commercial real

management banking commercial real estate with senior leaders and

estate with senior leaders and

estate with senior leaders and executives in billion-dollar deals

executives in billion-dollar deals

executives in billion-dollar deals however I never actually once worked in

however I never actually once worked in

however I never actually once worked in those industries as an executive coach I

those industries as an executive coach I

those industries as an executive coach I didn’t have to give them the answer they

didn’t have to give them the answer they

didn’t have to give them the answer they were smart people they had the answer

were smart people they had the answer

were smart people they had the answer but as an executive coach I had to ask

but as an executive coach I had to ask

but as an executive coach I had to ask the right questions I had to give them

the right questions I had to give them

the right questions I had to give them feedback not on what the response was

feedback not on what the response was

feedback not on what the response was but on a thought process and challenge

but on a thought process and challenge

but on a thought process and challenge how they frame things that’s what I did

how they frame things that’s what I did

how they frame things that’s what I did as a coach now I just want to take a

as a coach now I just want to take a

as a coach now I just want to take a step back because I talked about

step back because I talked about

step back because I talked about coaching I just want to I mean for me

coaching I just want to I mean for me

coaching I just want to I mean for me growing up a full disclosure and it was

growing up a full disclosure and it was

growing up a full disclosure and it was announced earlier I’m Canadian I’m

announced earlier I’m Canadian I’m

announced earlier I’m Canadian I’m Canada and for anyone who grew up

Canada and for anyone who grew up

Canada and for anyone who grew up especially playing sports that idea of

especially playing sports that idea of

especially playing sports that idea of what a coach does is maybe a little

what a coach does is maybe a little

what a coach does is maybe a little different for me I played hockey or

different for me I played hockey or

different for me I played hockey or sorry the rest of the world calls it ice

sorry the rest of the world calls it ice

sorry the rest of the world calls it ice hockey but it’s a bit redundant to call

hockey but it’s a bit redundant to call

hockey but it’s a bit redundant to call it ice hockey for me growing up in

it ice hockey for me growing up in

it ice hockey for me growing up in Canada but the coaches I grew up with

Canada but the coaches I grew up with

Canada but the coaches I grew up with were very different than the executive

were very different than the executive

were very different than the executive coach that I became for me growing up

coach that I became for me growing up

coach that I became for me growing up playing hockey was that cooked yelling

playing hockey was that cooked yelling

playing hockey was that cooked yelling at me and telling me what to do and how

at me and telling me what to do and how

at me and telling me what to do and how to do it if I wasn’t holding the stick

to do it if I wasn’t holding the stick

to do it if I wasn’t holding the stick right they would grab the stick and tell

right they would grab the stick and tell

right they would grab the stick and tell me what to do very very different again

me what to do very very different again

me what to do very very different again how let’s say the International coaching

how let’s say the International coaching

how let’s say the International coaching Federation would define how you coach

Federation would define how you coach

Federation would define how you coach and develop you’re not providing the

and develop you’re not providing the

and develop you’re not providing the answer but you’re asking those questions

answer but you’re asking those questions

answer but you’re asking those questions those coach like questions to allow that

those coach like questions to allow that

those coach like questions to allow that individual to self-direct what the

individual to self-direct what the

individual to self-direct what the answer is for myself in my coaching

answer is for myself in my coaching

answer is for myself in my coaching practice I had two questions I must

practice I had two questions I must

practice I had two questions I must share with you that I used all the time

share with you that I used all the time

share with you that I used all the time the first one was always tell me more

the first one was always tell me more

the first one was always tell me more and I loved asking this question because

and I loved asking this question because

and I loved asking this question because it really allowed that individual to

it really allowed that individual to

it really allowed that individual to explore that idea that problem where

explore that idea that problem where

explore that idea that problem where they were getting stuck as well I also

they were getting stuck as well I also

they were getting stuck as well I also asked and now what I loved asking and

asked and now what I loved asking and

asked and now what I loved asking and now what because I wasn’t giving that

now what because I wasn’t giving that

now what because I wasn’t giving that individual the answer no it was up to

individual the answer no it was up to

individual the answer no it was up to them to come up with the answer in the

them to come up with the answer in the

them to come up with the answer in the solution themselves and as a coach I

solution themselves and as a coach I

solution themselves and as a coach I would challenge them and ask them

would challenge them and ask them

would challenge them and ask them questions about that I loved it

questions about that I loved it

questions about that I loved it now when it came to the M word question

now when it came to the M word question

now when it came to the M word question or the Millennial engagement question

or the Millennial engagement question

or the Millennial engagement question when I asked them tell me more oh I got

when I asked them tell me more oh I got

when I asked them tell me more oh I got an earful they go on and on and on about

an earful they go on and on and on about

an earful they go on and on and on about the Millennial issue but when I asked

the Millennial issue but when I asked

the Millennial issue but when I asked them and now what deafening silence it

them and now what deafening silence it

them and now what deafening silence it was interesting as we went on and talked

was interesting as we went on and talked

was interesting as we went on and talked about it a lot of the senior leaders

about it a lot of the senior leaders

about it a lot of the senior leaders would say well you know because a lot

would say well you know because a lot

would say well you know because a lot could engagement maybe we need to you

could engagement maybe we need to you

could engagement maybe we need to you know have better lunches and then freer

know have better lunches and then freer

know have better lunches and then freer lunches and free beer and foosball

lunches and free beer and foosball

lunches and free beer and foosball tables for everybody but that was very

tables for everybody but that was very

tables for everybody but that was very superficial and didn’t really hit at the

superficial and didn’t really hit at the

superficial and didn’t really hit at the heart of what the issue was and as an

heart of what the issue was and as an

heart of what the issue was and as an executive coach I coached all over North

executive coach I coached all over North

executive coach I coached all over North America from Toronto to Houston from New

America from Toronto to Houston from New

America from Toronto to Houston from New York to Vancouver to Montreal even

York to Vancouver to Montreal even

York to Vancouver to Montreal even clients in Sweden a client in South

clients in Sweden a client in South

clients in Sweden a client in South Africa I even had a client in Iran of

Africa I even had a client in Iran of

Africa I even had a client in Iran of all things and it was interesting

all things and it was interesting

all things and it was interesting because that millennial question came up

because that millennial question came up

because that millennial question came up all the time

all the time

all the time across different nations and cultures

across different nations and cultures

across different nations and cultures but how do you engage with this next

but how do you engage with this next

but how do you engage with this next generation and I don’t think we actually

generation and I don’t think we actually

generation and I don’t think we actually fully came still yet to a right solution

fully came still yet to a right solution

fully came still yet to a right solution for it what that time as I was doing a

for it what that time as I was doing a

for it what that time as I was doing a lot of traveling I was wetting the bed

lot of traveling I was wetting the bed

lot of traveling I was wetting the bed every night not necessarily in that

every night not necessarily in that

every night not necessarily in that sense but I was actually I was literally

sense but I was actually I was literally

sense but I was actually I was literally soaking the bed from the head to the toe

soaking the bed from the head to the toe

soaking the bed from the head to the toe so I went to go get that checked out at

so I went to go get that checked out at

so I went to go get that checked out at the hospital anyway yada yada yada it

the hospital anyway yada yada yada it

the hospital anyway yada yada yada it turns out I have this form of incurable

turns out I have this form of incurable

turns out I have this form of incurable lymphocyte ik leukemia and as I was

lymphocyte ik leukemia and as I was

lymphocyte ik leukemia and as I was going for the testing which was really

going for the testing which was really

going for the testing which was really actually quite interesting and where

actually quite interesting and where

actually quite interesting and where this aha moment came for me was at the

this aha moment came for me was at the

this aha moment came for me was at the hospital that I was at it was a teaching

hospital that I was at it was a teaching

hospital that I was at it was a teaching hospital so the senior oncologist asked

hospital so the senior oncologist asked

hospital so the senior oncologist asked if his med students could be with me

if his med students could be with me

if his med students could be with me that day as they were going through all

that day as they were going through all

that day as they were going through all the process so it was a long day and of

the process so it was a long day and of

the process so it was a long day and of course I said okay sure

course I said okay sure

course I said okay sure I’ll I’ll do this it’s a great learning

I’ll I’ll do this it’s a great learning

I’ll I’ll do this it’s a great learning opportunity for these young students

opportunity for these young students

opportunity for these young students lying on that table that cool table it

lying on that table that cool table it

lying on that table that cool table it was actually kind of crazy having 12

was actually kind of crazy having 12

was actually kind of crazy having 12 strange Millennials touched me in places

strange Millennials touched me in places

strange Millennials touched me in places I’ll be on I’d never want to be touched

I’ll be on I’d never want to be touched

I’ll be on I’d never want to be touched by strangers ever again

by strangers ever again

by strangers ever again but I was always lying there what I

but I was always lying there what I

but I was always lying there what I really intrigued me was how that senior

really intrigued me was how that senior

really intrigued me was how that senior oncologist prepared that next generation

oncologist prepared that next generation

oncologist prepared that next generation of doctors not once did he tell them

of doctors not once did he tell them

of doctors not once did he tell them what to do and how to do it no he asked

what to do and how to do it no he asked

what to do and how to do it no he asked them questions

them questions

them questions he provided feedback not on what they

he provided feedback not on what they

he provided feedback not on what they said but on their thought process and as

said but on their thought process and as

said but on their thought process and as he was asking them questions it hit me

he was asking them questions it hit me

he was asking them questions it hit me what he was doing was exactly what I did

what he was doing was exactly what I did

what he was doing was exactly what I did as an executive coach he challenged them

as an executive coach he challenged them

as an executive coach he challenged them to come up with the answers themselves

to come up with the answers themselves

to come up with the answers themselves and it really got me thinking anyway we

and it really got me thinking anyway we

and it really got me thinking anyway we decided I was living in the big city in

decided I was living in the big city in

decided I was living in the big city in in Canada and I decided you know what we

in Canada and I decided you know what we

in Canada and I decided you know what we need to change so my husband and I we

need to change so my husband and I we

need to change so my husband and I we decided we’re going to leave and we

decided we’re going to leave and we

decided we’re going to leave and we moved to the interior of British

moved to the interior of British

moved to the interior of British Columbia which by the way is absolutely

Columbia which by the way is absolutely

Columbia which by the way is absolutely fabulous and we took a little dog and I

fabulous and we took a little dog and I

fabulous and we took a little dog and I absolutely love it if you ever get a

absolutely love it if you ever get a

absolutely love it if you ever get a chance to go the mountains are beautiful

chance to go the mountains are beautiful

chance to go the mountains are beautiful it’s just absolutely fabulous and it was

it’s just absolutely fabulous and it was

it’s just absolutely fabulous and it was really great to slow down but I was like

really great to slow down but I was like

really great to slow down but I was like you know what I’m not dead yet I’m still

you know what I’m not dead yet I’m still

you know what I’m not dead yet I’m still got lots of years left I think I can do

got lots of years left I think I can do

got lots of years left I think I can do this

this

this turns out in this town that I was in

turns out in this town that I was in

turns out in this town that I was in there was a small post secondary digital

there was a small post secondary digital

there was a small post secondary digital arts school that had a program for

arts school that had a program for

arts school that had a program for professional development to develop

professional development to develop

professional development to develop these soft skills

these soft skills

these soft skills but they had heard about executive

but they had heard about executive

but they had heard about executive coaching and they thought you know would

coaching and they thought you know would

coaching and they thought you know would you be interested in bringing that to

you be interested in bringing that to

you be interested in bringing that to our school now in mind who this school

our school now in mind who this school

our school now in mind who this school was very different than maybe of what I

was very different than maybe of what I

was very different than maybe of what I had experienced when I went to school

had experienced when I went to school

had experienced when I went to school these are individuals that you know have

these are individuals that you know have

these are individuals that you know have a very defined career path in terms of

a very defined career path in terms of

a very defined career path in terms of where they’re going very small classes

where they’re going very small classes

where they’re going very small classes but you know when I went to university

but you know when I went to university

but you know when I went to university was on the lecture hall kind of like

was on the lecture hall kind of like

was on the lecture hall kind of like this with a lot of people and there was

this with a lot of people and there was

this with a lot of people and there was a subject-matter expert at the front the

a subject-matter expert at the front the

a subject-matter expert at the front the professor who would download information

professor who would download information

professor who would download information to them and you know I would busily

to them and you know I would busily

to them and you know I would busily write notes and then go off to the next

write notes and then go off to the next

write notes and then go off to the next class very different in terms of what

class very different in terms of what

class very different in terms of what these students would experience so let

these students would experience so let

these students would experience so let me tell you about my first two weeks

me tell you about my first two weeks

me tell you about my first two weeks before coaching I guess BC if you will I

before coaching I guess BC if you will I

before coaching I guess BC if you will I was a little overwhelmed it was a way no

was a little overwhelmed it was a way no

was a little overwhelmed it was a way no it was on a wave it was a tsunami of

it was on a wave it was a tsunami of

it was on a wave it was a tsunami of students who would come into my office

students who would come into my office

students who would come into my office and this is some sort of I had a sliding

and this is some sort of I had a sliding

and this is some sort of I had a sliding scale for the level of distress see

scale for the level of distress see

scale for the level of distress see students were in I had you know they

students were in I had you know they

students were in I had you know they just wanted to come in and shot the

just wanted to come in and shot the

just wanted to come in and shot the mildly distress they weren’t crying at

mildly distress they weren’t crying at

mildly distress they weren’t crying at first but if I asked a question they

first but if I asked a question they

first but if I asked a question they break out into tears then I had the

break out into tears then I had the

break out into tears then I had the Criers crier then I had the full-on

Criers crier then I had the full-on

Criers crier then I had the full-on meltdown snotter everywhere all over my

meltdown snotter everywhere all over my

meltdown snotter everywhere all over my floor and this one in particular case at

floor and this one in particular case at

floor and this one in particular case at one case study I followed this one

one case study I followed this one

one case study I followed this one individual came into my office in a two

individual came into my office in a two

individual came into my office in a two day period 34 times so that was

day period 34 times so that was

day period 34 times so that was averaging 3.2 visits a day over 30% of

averaging 3.2 visits a day over 30% of

averaging 3.2 visits a day over 30% of those were at the starter level but what

those were at the starter level but what

those were at the starter level but what was happening with this individual with

was happening with this individual with

was happening with this individual with this individual they were coming in with

this individual they were coming in with

this individual they were coming in with a problem and then expecting a subject

a problem and then expecting a subject

a problem and then expecting a subject matter expert to provide the solution

matter expert to provide the solution

matter expert to provide the solution well if that behavior continued in the

well if that behavior continued in the

well if that behavior continued in the workforce that would be very career

workforce that would be very career

workforce that would be very career limiting for that individual so what I

limiting for that individual so what I

limiting for that individual so what I did is I took a very different approach

did is I took a very different approach

did is I took a very different approach again as someone who’s battling cancer I

again as someone who’s battling cancer I

again as someone who’s battling cancer I took a no excuses approach there was no

took a no excuses approach there was no

took a no excuses approach there was no excuses with me it was and now what what

excuses with me it was and now what what

excuses with me it was and now what what is your now what what do you focus on

is your now what what do you focus on

is your now what what do you focus on now I have to admit it did it was a

now I have to admit it did it was a

now I have to admit it did it was a process it did take a while but in one

process it did take a while but in one

process it did take a while but in one semester I got that down to one visit a

semester I got that down to one visit a

semester I got that down to one visit a week but that one visit was not a

week but that one visit was not a

week but that one visit was not a meltdown it was an update on what they

meltdown it was an update on what they

meltdown it was an update on what they were facing and what they did and then

were facing and what they did and then

were facing and what they did and then feedback

feedback

feedback how are we doing and that was excellent

how are we doing and that was excellent

how are we doing and that was excellent now I’m safe to say that this individual

now I’m safe to say that this individual

now I’m safe to say that this individual Eve hasn’t even graduated yet and is

Eve hasn’t even graduated yet and is

Eve hasn’t even graduated yet and is actually working in the industry I am

actually working in the industry I am

actually working in the industry I am saving a ton on tissues by the way and

saving a ton on tissues by the way and

saving a ton on tissues by the way and on carpet cleaning but I’m really happy

on carpet cleaning but I’m really happy

on carpet cleaning but I’m really happy to say that this individual I think is

to say that this individual I think is

to say that this individual I think is gonna be able to move into their their

gonna be able to move into their their

gonna be able to move into their their career very very successfully let me

career very very successfully let me

career very very successfully let me tell you but another group of students I

tell you but another group of students I

tell you but another group of students I have there’s also an animation school

have there’s also an animation school

have there’s also an animation school and these animators I know I said I

and these animators I know I said I

and these animators I know I said I wasn’t gonna make generalizations

wasn’t gonna make generalizations

wasn’t gonna make generalizations earlier but if I worried about the

earlier but if I worried about the

earlier but if I worried about the animators socially awkward and play too

animators socially awkward and play too

animators socially awkward and play too many video games but these are

many video games but these are

many video games but these are individuals that yes they’re gonna have

individuals that yes they’re gonna have

individuals that yes they’re gonna have to learn some very specific technical

to learn some very specific technical

to learn some very specific technical skills in order to produce the things

skills in order to produce the things

skills in order to produce the things that they need to produce another thing

that they need to produce another thing

that they need to produce another thing that’s very very important for them

that’s very very important for them

that’s very very important for them especially for the animation studios are

especially for the animation studios are

especially for the animation studios are going to be hiring them is the animation

going to be hiring them is the animation

going to be hiring them is the animation studios want to make sure that these are

studios want to make sure that these are

studios want to make sure that these are individuals that can work well with

individuals that can work well with

individuals that can work well with others so one of the things that the

others so one of the things that the

others so one of the things that the school does in collaboration with the

school does in collaboration with the

school does in collaboration with the people who are hiring them is we bring

people who are hiring them is we bring

people who are hiring them is we bring our students throughout the program I’m

our students throughout the program I’m

our students throughout the program I’m going to call them tours of all the

going to call them tours of all the

going to call them tours of all the animation studios both in the small town

animation studios both in the small town

animation studios both in the small town as well we make a road trip quite

as well we make a road trip quite

as well we make a road trip quite frequently out to the big town of

frequently out to the big town of

frequently out to the big town of Vancouver so they can see that the big

Vancouver so they can see that the big

Vancouver so they can see that the big animation studios in the big city what

animation studios in the big city what

animation studios in the big city what was interesting is even though we ran

was interesting is even though we ran

was interesting is even though we ran lectures on your behaviors what to

lectures on your behaviors what to

lectures on your behaviors what to expect what we expect the students to do

expect what we expect the students to do

expect what we expect the students to do before the tour and during the tour let

before the tour and during the tour let

before the tour and during the tour let me tell you what would happen without

me tell you what would happen without

me tell you what would happen without fail every single time is the students

fail every single time is the students

fail every single time is the students they were like a congealed group of

they were like a congealed group of

they were like a congealed group of kitty litter that would come into the

kitty litter that would come into the

kitty litter that would come into the tour be petrified while they were there

tour be petrified while they were there

tour be petrified while they were there never asked any question not be engaging

never asked any question not be engaging

never asked any question not be engaging and then as soon as the tour’s over

and then as soon as the tour’s over

and then as soon as the tour’s over leave so the studios never really got a

leave so the studios never really got a

leave so the studios never really got a sense of who they were in their

sense of who they were in their

sense of who they were in their personality which was so important so I

personality which was so important so I

personality which was so important so I said no you know what we’re gonna

said no you know what we’re gonna

said no you know what we’re gonna introduce some coaching individually sat

introduce some coaching individually sat

introduce some coaching individually sat down with every student and what I asked

down with every student and what I asked

down with every student and what I asked was how do you want that studio to feel

was how do you want that studio to feel

was how do you want that studio to feel about you and now what now what will you

about you and now what now what will you

about you and now what now what will you do now it was interesting because what

do now it was interesting because what

do now it was interesting because what the students came up with themselves was

the students came up with themselves was

the students came up with themselves was far superior than what we did this

far superior than what we did this

far superior than what we did this had this whole social media engagement

had this whole social media engagement

had this whole social media engagement strategy beforehand or they would reach

strategy beforehand or they would reach

strategy beforehand or they would reach out online and they even had this

out online and they even had this

out online and they even had this competition around who had the most

competition around who had the most

competition around who had the most robust questions to ask then when they

robust questions to ask then when they

robust questions to ask then when they were in the tours they were very

were in the tours they were very

were in the tours they were very engaging they conducted informational

engaging they conducted informational

engaging they conducted informational interviews on their own they went out

interviews on their own they went out

interviews on their own they went out and tried to really practice the

and tried to really practice the

and tried to really practice the handshake and really put themselves out

handshake and really put themselves out

handshake and really put themselves out there and then afterwards they even had

there and then afterwards they even had

there and then afterwards they even had an online social media engagement

an online social media engagement

an online social media engagement strategy afterwards to keep those

strategy afterwards to keep those

strategy afterwards to keep those connections that they made at that

connections that they made at that

connections that they made at that studio warm again not from me telling

studio warm again not from me telling

studio warm again not from me telling them what to do the behavior changed

them what to do the behavior changed

them what to do the behavior changed when we just simply started asking them

when we just simply started asking them

when we just simply started asking them and putting the solution in their hands

and putting the solution in their hands

and putting the solution in their hands and allowing them to own it it’s very

and allowing them to own it it’s very

and allowing them to own it it’s very very different and happy to report in

very different and happy to report in

very different and happy to report in this last graduating class of we had 18

this last graduating class of we had 18

this last graduating class of we had 18 students 11 of them even before

students 11 of them even before

students 11 of them even before graduation had jobs lined up for them

graduation had jobs lined up for them

graduation had jobs lined up for them which is fabulous I went I do one more

which is fabulous I went I do one more

which is fabulous I went I do one more story this interesting we also have

story this interesting we also have

story this interesting we also have event planners of the school very

event planners of the school very

event planners of the school very passionate group of individuals and they

passionate group of individuals and they

passionate group of individuals and they were planning this huge event in their

were planning this huge event in their

were planning this huge event in their final semester up on one of the

final semester up on one of the

final semester up on one of the mountains and they were so proud of it

mountains and they were so proud of it

mountains and they were so proud of it they come in there every day about all

they come in there every day about all

they come in there every day about all this exciting things that they were

this exciting things that they were

this exciting things that they were gonna be able to do up on this mountain

gonna be able to do up on this mountain

gonna be able to do up on this mountain event that was going to involve the city

event that was going to involve the city

event that was going to involve the city there’d be lots of people there she’s

there’d be lots of people there she’s

there’d be lots of people there she’s going to be absolutely fantastic well in

going to be absolutely fantastic well in

going to be absolutely fantastic well in my home province of British Columbia

my home province of British Columbia

my home province of British Columbia this summer we had the worst fire season

this summer we had the worst fire season

this summer we had the worst fire season in history what that meant was even

in history what that meant was even

in history what that meant was even though we didn’t have any fires nearby

though we didn’t have any fires nearby

though we didn’t have any fires nearby the mountain was at high risk so at the

the mountain was at high risk so at the

the mountain was at high risk so at the very last minute their event was

very last minute their event was

very last minute their event was canceled well these students were

canceled well these students were

canceled well these students were devastated they only had less than two

devastated they only had less than two

devastated they only had less than two weeks left and their semester before

weeks left and their semester before

weeks left and their semester before they graduated that’s interesting cuz

they graduated that’s interesting cuz

they graduated that’s interesting cuz even though we talked about things like

even though we talked about things like

even though we talked about things like conflict management they still had lots

conflict management they still had lots

conflict management they still had lots of conflict even though we had a lecture

of conflict even though we had a lecture

of conflict even though we had a lecture on preparing for your interview and

on preparing for your interview and

on preparing for your interview and having stellar success stories to share

having stellar success stories to share

having stellar success stories to share in your interview nobody made that

in your interview nobody made that

in your interview nobody made that connection until I sat him down and said

connection until I sat him down and said

connection until I sat him down and said okay now what and as interesting what

okay now what and as interesting what

okay now what and as interesting what they came up with they actually on their

they came up with they actually on their

they came up with they actually on their own at the very last minute prepared

own at the very last minute prepared

own at the very last minute prepared this whole celebration to honor the fire

this whole celebration to honor the fire

this whole celebration to honor the fire men and fire women battling those fires

men and fire women battling those fires

men and fire women battling those fires the summer

the summer

the summer it was absolutely amazing they’re able

it was absolutely amazing they’re able

it was absolutely amazing they’re able to raise lots of money from it and and

to raise lots of money from it and and

to raise lots of money from it and and now when they go into the job interviews

now when they go into the job interviews

now when they go into the job interviews which actually they’re doing right now

which actually they’re doing right now

which actually they’re doing right now is they’re sharing this as a success

is they’re sharing this as a success

is they’re sharing this as a success story and framing it but it came from

story and framing it but it came from

story and framing it but it came from not me telling them it came from just

not me telling them it came from just

not me telling them it came from just asking the question so what I’m gonna

asking the question so what I’m gonna

asking the question so what I’m gonna put out there is this challenge to the

put out there is this challenge to the

put out there is this challenge to the world from my generation in fact for

world from my generation in fact for

world from my generation in fact for anybody when we look at how are we

anybody when we look at how are we

anybody when we look at how are we developing the next generation tweets

developing the next generation tweets

developing the next generation tweets how do we tell them what to do and how

how do we tell them what to do and how

how do we tell them what to do and how to do it or do we take that executive

to do it or do we take that executive

to do it or do we take that executive coach mindset out of the boardroom and

coach mindset out of the boardroom and

coach mindset out of the boardroom and bring it into the classroom when you’re

bring it into the classroom when you’re

bring it into the classroom when you’re looking at developing the next

looking at developing the next

looking at developing the next generation where they’re looking at

generation where they’re looking at

generation where they’re looking at whether they’re getting promoted that’s

whether they’re getting promoted that’s

whether they’re getting promoted that’s gonna be my challenge is how can we

gonna be my challenge is how can we

gonna be my challenge is how can we become more like coaches to help develop

become more like coaches to help develop

become more like coaches to help develop the next generation and as well I have

the next generation and as well I have

the next generation and as well I have to give a big shout out in terms of the

to give a big shout out in terms of the

to give a big shout out in terms of the UNAM I students who put this

UNAM I students who put this

UNAM I students who put this presentation together so I want to thank

presentation together so I want to thank

presentation together so I want to thank them so much for that

them so much for that

them so much for that thank you

thank you

thank you [Applause]

”

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