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The Unspoken Conversation | Nick Harvey | TEDxTauranga


[Applause]

[Applause] so it was Einstein who once said if I

so it was Einstein who once said if I

so it was Einstein who once said if I had a now to solve a problem on my life

had a now to solve a problem on my life

had a now to solve a problem on my life depended upon it it’s been the first 55

depended upon it it’s been the first 55

depended upon it it’s been the first 55 minutes the turn in right question to

minutes the turn in right question to

minutes the turn in right question to ask because once I knew the right

ask because once I knew the right

ask because once I knew the right question to ask I could solve the

question to ask I could solve the

question to ask I could solve the problem five minutes and so when it

problem five minutes and so when it

problem five minutes and so when it comes to the subject of leadership what

comes to the subject of leadership what

comes to the subject of leadership what are the key questions leaders need to

are the key questions leaders need to

are the key questions leaders need to ask and more importantly why are they

ask and more importantly why are they

ask and more importantly why are they ask these questions so important to each

ask these questions so important to each

ask these questions so important to each and every one of us well in my work with

and every one of us well in my work with

and every one of us well in my work with leaders and their teams I found that

leaders and their teams I found that

leaders and their teams I found that there are three questions that have the

there are three questions that have the

there are three questions that have the biggest impact on a leaders ability to

biggest impact on a leaders ability to

biggest impact on a leaders ability to align and engage their team with their

align and engage their team with their

align and engage their team with their mission and their vision for their

mission and their vision for their

mission and their vision for their organization and the first of those

organization and the first of those

organization and the first of those questions as always what is the

questions as always what is the

questions as always what is the number-one job of a leader

number-one job of a leader

number-one job of a leader very few people stop to ask that

very few people stop to ask that

very few people stop to ask that question and even fewer know the true

question and even fewer know the true

question and even fewer know the true answer to it the second question is I’ve

answer to it the second question is I’ve

answer to it the second question is I’ve been to all the seminars I’ve read all

been to all the seminars I’ve read all

been to all the seminars I’ve read all the books and I’ve listened to all the

the books and I’ve listened to all the

the books and I’ve listened to all the podcasts but still I don’t feel like

podcasts but still I don’t feel like

podcasts but still I don’t feel like I’ve reached my full potential as a

I’ve reached my full potential as a

I’ve reached my full potential as a leader so how do I break through and

leader so how do I break through and

leader so how do I break through and become the kind of leader I want to be

become the kind of leader I want to be

become the kind of leader I want to be and three how do I inspire and motivate

and three how do I inspire and motivate

and three how do I inspire and motivate others what does the key to being

others what does the key to being

others what does the key to being inspirational because it’s one of those

inspirational because it’s one of those

inspirational because it’s one of those vague and opaque terms and the wonderful

vague and opaque terms and the wonderful

vague and opaque terms and the wonderful thing I think and the most important

thing I think and the most important

thing I think and the most important thing about the answers to these

thing about the answers to these

thing about the answers to these questions is that each and every one of

questions is that each and every one of

questions is that each and every one of us as a leader every day you wake up and

us as a leader every day you wake up and

us as a leader every day you wake up and you get out of bed you have the

you get out of bed you have the

you get out of bed you have the opportunity to show leadership and lead

opportunity to show leadership and lead

opportunity to show leadership and lead whether it’s with your family whether

whether it’s with your family whether

whether it’s with your family whether it’s with your group of friends whether

it’s with your group of friends whether

it’s with your group of friends whether it’s that local sports organization you

it’s that local sports organization you

it’s that local sports organization you might be part of a local community group

might be part of a local community group

might be part of a local community group you might be involved with each and

you might be involved with each and

you might be involved with each and every one of us as a leader and I have

every one of us as a leader and I have

every one of us as a leader and I have observed in my work the quite

observed in my work the quite

observed in my work the quite transformational effect that mastery of

transformational effect that mastery of

transformational effect that mastery of the answers to these three questions has

the answers to these three questions has

the answers to these three questions has on the leaders that I work with and that

on the leaders that I work with and that

on the leaders that I work with and that is that not only does it allow them to

is that not only does it allow them to

is that not only does it allow them to achieve outstanding successes what the

achieve outstanding successes what the

achieve outstanding successes what the teams are involved with and reach their

teams are involved with and reach their

teams are involved with and reach their full leadership potential but it

full leadership potential but it

full leadership potential but it transfers over into their daily lives

transfers over into their daily lives

transfers over into their daily lives and their relationships with the loved

and their relationships with the loved

and their relationships with the loved ones friends and families

ones friends and families

ones friends and families a much richer and more engaging and so

a much richer and more engaging and so

a much richer and more engaging and so they reached the full life potential and

they reached the full life potential and

they reached the full life potential and so with that in mind to begin answering

so with that in mind to begin answering

so with that in mind to begin answering these questions we first need to

these questions we first need to

these questions we first need to understand the true definition of the

understand the true definition of the

understand the true definition of the team because course the classical

team because course the classical

team because course the classical deafness of a team as a clicks and of

deafness of a team as a clicks and of

deafness of a team as a clicks and of wouldn’t of individuals or strive into

wouldn’t of individuals or strive into

wouldn’t of individuals or strive into what a common goal and if you want

what a common goal and if you want

what a common goal and if you want everybody in your Walker or pedaling as

everybody in your Walker or pedaling as

everybody in your Walker or pedaling as hard as they can in the same direction

hard as they can in the same direction

hard as they can in the same direction in unity and harmony you need trust high

in unity and harmony you need trust high

in unity and harmony you need trust high levels of trust because when you create

levels of trust because when you create

levels of trust because when you create high levels of trust two things happen

high levels of trust two things happen

high levels of trust two things happen one people feel safe to be honest with

one people feel safe to be honest with

one people feel safe to be honest with each other and tell each other the truth

each other and tell each other the truth

each other and tell each other the truth and two people feel safe to by ask each

and two people feel safe to by ask each

and two people feel safe to by ask each other for help and those are the two key

other for help and those are the two key

other for help and those are the two key ingredients and the trust you that lead

ingredients and the trust you that lead

ingredients and the trust you that lead to high performance so how do we create

to high performance so how do we create

to high performance so how do we create trust we’ll think about people you trust

trust we’ll think about people you trust

trust we’ll think about people you trust we team to trust people that we know are

we team to trust people that we know are

we team to trust people that we know are like and we’re very connected to and how

like and we’re very connected to and how

like and we’re very connected to and how do we connect with each other we talk to

do we connect with each other we talk to

do we connect with each other we talk to each other we have conversations and the

each other we have conversations and the

each other we have conversations and the best our study that I’ve seen on the

best our study that I’ve seen on the

best our study that I’ve seen on the power of conversations and Trust is

power of conversations and Trust is

power of conversations and Trust is actually a sales study and it was

actually a sales study and it was

actually a sales study and it was conducted by a guy called near Ekman and

conducted by a guy called near Ekman and

conducted by a guy called near Ekman and hennas team spent 10 years in 27

hennas team spent 10 years in 27

hennas team spent 10 years in 27 countries and what they did was they

countries and what they did was they

countries and what they did was they attended and observed over 35,000 sales

attended and observed over 35,000 sales

attended and observed over 35,000 sales calls and having done a lot of sales of

calls and having done a lot of sales of

calls and having done a lot of sales of my youth can tell you that’s hard work

my youth can tell you that’s hard work

my youth can tell you that’s hard work and what they found was that 80% of

and what they found was that 80% of

and what they found was that 80% of people say yes after five or more

people say yes after five or more

people say yes after five or more meaningful conversations and why is this

meaningful conversations and why is this

meaningful conversations and why is this because selling essentially is the

because selling essentially is the

because selling essentially is the transfer of trust from one person to

transfer of trust from one person to

transfer of trust from one person to another and you don’t build trust and

another and you don’t build trust and

another and you don’t build trust and you have had until you’ve had enough

you have had until you’ve had enough

you have had until you’ve had enough meaningful conversations to make that

meaningful conversations to make that

meaningful conversations to make that leap of faith and so my definition of a

leap of faith and so my definition of a

leap of faith and so my definition of a team is that there’s nothing more than a

team is that there’s nothing more than a

team is that there’s nothing more than a network of conversations and you can

network of conversations and you can

network of conversations and you can look at these conversations a little bit

look at these conversations a little bit

look at these conversations a little bit like an iceberg and that 10% of an

like an iceberg and that 10% of an

like an iceberg and that 10% of an iceberg is above the water line but 90%

iceberg is above the water line but 90%

iceberg is above the water line but 90% of the volume of an iceberg is below the

of the volume of an iceberg is below the

of the volume of an iceberg is below the water line

water line

water line and so does with conversations and teams

and so does with conversations and teams

and so does with conversations and teams 10% of the conversations and any team

10% of the conversations and any team

10% of the conversations and any team are above the water line we call those

are above the water line we call those

are above the water line we call those the spoken conversations

the spoken conversations

the spoken conversations but the other 90% are below the water

but the other 90% are below the water

but the other 90% are below the water line and they are called the unspoken

line and they are called the unspoken

line and they are called the unspoken conversations and the number-one job of

conversations and the number-one job of

conversations and the number-one job of a leader which was the first question I

a leader which was the first question I

a leader which was the first question I asked today is to drain the water and

asked today is to drain the water and

asked today is to drain the water and facilitate that unspoken conversation

facilitate that unspoken conversation

facilitate that unspoken conversation and get it on the table and that’s how

and get it on the table and that’s how

and get it on the table and that’s how you build trust but paradoxically it is

you build trust but paradoxically it is

you build trust but paradoxically it is the number one failing of leaders one of

the number one failing of leaders one of

the number one failing of leaders one of the most common examples I can give us

the most common examples I can give us

the most common examples I can give us when I first sit down with leaders on

when I first sit down with leaders on

when I first sit down with leaders on working with them one of the first

working with them one of the first

working with them one of the first things we do as we look at everybody in

things we do as we look at everybody in

things we do as we look at everybody in their team and we figure out who are

their team and we figure out who are

their team and we figure out who are their really high performers we call

their really high performers we call

their really high performers we call them a players who are the average

them a players who are the average

them a players who are the average performers we call them B players and

performers we call them B players and

performers we call them B players and who are the poor performers called C

who are the poor performers called C

who are the poor performers called C players and those C players not only are

players and those C players not only are

players and those C players not only are they’re not having any KPIs key

they’re not having any KPIs key

they’re not having any KPIs key performance indicators but they’re not

performance indicators but they’re not

performance indicators but they’re not living the values they don’t fit does

living the values they don’t fit does

living the values they don’t fit does anybody know what you should do with a C

anybody know what you should do with a C

anybody know what you should do with a C player by the way someone said father

player by the way someone said father

player by the way someone said father might prefer the term free up their

might prefer the term free up their

might prefer the term free up their future hopefully with your competitor

future hopefully with your competitor

future hopefully with your competitor yeah

yeah

yeah but time and again when I’m working with

but time and again when I’m working with

but time and again when I’m working with leaders I sit down almost in every case

leaders I sit down almost in every case

leaders I sit down almost in every case there’s always a C player sometimes more

there’s always a C player sometimes more

there’s always a C player sometimes more and I say how long have they been with

and I say how long have they been with

and I say how long have they been with you now the C player has not been within

you now the C player has not been within

you now the C player has not been within this team days weeks or months I’ve been

this team days weeks or months I’ve been

this team days weeks or months I’ve been here years why you’ve got all this risk

here years why you’ve got all this risk

here years why you’ve got all this risk when you’re a business owner why would

when you’re a business owner why would

when you’re a business owner why would you let somebody stick the Aurora and

you let somebody stick the Aurora and

you let somebody stick the Aurora and try to tip the boat over well it comes

try to tip the boat over well it comes

try to tip the boat over well it comes down to the two primary emotions that

down to the two primary emotions that

down to the two primary emotions that drive everything we do fear and greed

drive everything we do fear and greed

drive everything we do fear and greed all other emotions are secondary

all other emotions are secondary

all other emotions are secondary emotions so an emotion like anger is

emotions so an emotion like anger is

emotions so an emotion like anger is usually driven from a fear response just

usually driven from a fear response just

usually driven from a fear response just as an example and the reason that

as an example and the reason that

as an example and the reason that leaders avoid the unspoken conversation

leaders avoid the unspoken conversation

leaders avoid the unspoken conversation which is the number one job is out of

which is the number one job is out of

which is the number one job is out of fear and there are two questions that

fear and there are two questions that

fear and there are two questions that one needs to ask oneself if you want to

one needs to ask oneself if you want to

one needs to ask oneself if you want to breakthrough and fulfill your four

breakthrough and fulfill your four

breakthrough and fulfill your four leadership potential what are my deepest

leadership potential what are my deepest

leadership potential what are my deepest fears and you usually find that fear of

fears and you usually find that fear of

fears and you usually find that fear of failure fear of rejection and fear of

failure fear of rejection and fear of

failure fear of rejection and fear of conflict and the second question is

conflict and the second question is

conflict and the second question is where do those fears come from

where do those fears come from

where do those fears come from and they usually come from one of two

and they usually come from one of two

and they usually come from one of two areas your childhood we’re formed from

areas your childhood we’re formed from

areas your childhood we’re formed from the age of about 0 to 14 or you’ve had

the age of about 0 to 14 or you’ve had

the age of about 0 to 14 or you’ve had some traumatic event in your life and

some traumatic event in your life and

some traumatic event in your life and the only way to break through and reach

the only way to break through and reach

the only way to break through and reach your full leadership potential is to

your full leadership potential is to

your full leadership potential is to develop what’s called a mirror mentality

develop what’s called a mirror mentality

develop what’s called a mirror mentality around your deepest fears failings and

around your deepest fears failings and

around your deepest fears failings and frailties and I borrowed that term from

frailties and I borrowed that term from

frailties and I borrowed that term from a guy called Jim Collins who some of you

a guy called Jim Collins who some of you

a guy called Jim Collins who some of you will be aware of Jim Collins wrote a

will be aware of Jim Collins wrote a

will be aware of Jim Collins wrote a book called good to great in his

book called good to great in his

book called good to great in his research for that book was very robust

research for that book was very robust

research for that book was very robust he spent five years with this team

he spent five years with this team

he spent five years with this team looking at about 1,400 organizations and

looking at about 1,400 organizations and

looking at about 1,400 organizations and they wanted to figure out what was the

they wanted to figure out what was the

they wanted to figure out what was the difference between what he called the

difference between what he called the

difference between what he called the really great organizations and the good

really great organizations and the good

really great organizations and the good ones and he found there is only about a

ones and he found there is only about a

ones and he found there is only about a dozen and when it came to leadership

dozen and when it came to leadership

dozen and when it came to leadership every single leader in those great

every single leader in those great

every single leader in those great organizations had one thing in common

organizations had one thing in common

organizations had one thing in common they had what he called a window Murrah

they had what he called a window Murrah

they had what he called a window Murrah mentality and that is when you look out

mentality and that is when you look out

mentality and that is when you look out the window there’s a leader what great

the window there’s a leader what great

the window there’s a leader what great leaders do is they credit the team for

leaders do is they credit the team for

leaders do is they credit the team for the success and when things are going

the success and when things are going

the success and when things are going poorly they hold the mirror up to

poorly they hold the mirror up to

poorly they hold the mirror up to themselves and they hold themselves

themselves and they hold themselves

themselves and they hold themselves accountable for the performance

accountable for the performance

accountable for the performance conversely poor leadership when things

conversely poor leadership when things

conversely poor leadership when things are going really badly they look out the

are going really badly they look out the

are going really badly they look out the window and they blame the team and when

window and they blame the team and when

window and they blame the team and when things are going really well they look

things are going really well they look

things are going really well they look in the mirror and say hey I’m awesome I

in the mirror and say hey I’m awesome I

in the mirror and say hey I’m awesome I did this and I’m sure you can think of

did this and I’m sure you can think of

did this and I’m sure you can think of some leaders right now in the world who

some leaders right now in the world who

some leaders right now in the world who exhibit that stick and window mirror

exhibit that stick and window mirror

exhibit that stick and window mirror mentality and so the only way to break

mentality and so the only way to break

mentality and so the only way to break through and it’s quite painful and it

through and it’s quite painful and it

through and it’s quite painful and it can take quite a long time is to go

can take quite a long time is to go

can take quite a long time is to go through that process of exposing that

through that process of exposing that

through that process of exposing that part of yourself which you don’t want to

part of yourself which you don’t want to

part of yourself which you don’t want to look at every day that bit of us that’s

look at every day that bit of us that’s

look at every day that bit of us that’s under a water line and a really magical

under a water line and a really magical

under a water line and a really magical thing happens when you go through that

thing happens when you go through that

thing happens when you go through that process and that is your fears tend to

process and that is your fears tend to

process and that is your fears tend to disappear and you become what’s known as

disappear and you become what’s known as

disappear and you become what’s known as centered or to use a more may be a

centered or to use a more may be a

centered or to use a more may be a common term in a piece I call a calmness

common term in a piece I call a calmness

common term in a piece I call a calmness and the thing about centeredness is that

and the thing about centeredness is that

and the thing about centeredness is that the third question I asked today is what

the third question I asked today is what

the third question I asked today is what is the key to being inspirational and

is the key to being inspirational and

is the key to being inspirational and like I said it’s vague and opaque but

like I said it’s vague and opaque but

like I said it’s vague and opaque but fortunately there’s some very recent

fortunately there’s some very recent

fortunately there’s some very recent research conducted by an organization

research conducted by an organization

research conducted by an organization known as Bain & Company they’re very

known as Bain & Company they’re very

known as Bain & Company they’re very famous organization estates and what

famous organization estates and what

famous organization estates and what they did as they talked to 2,000

they did as they talked to 2,000

they did as they talked to 2,000 employees and they said

employees and they said

employees and they said what are the characteristics or traits

what are the characteristics or traits

what are the characteristics or traits you find inspirational and motivational

you find inspirational and motivational

you find inspirational and motivational your leaders and from that pre search

your leaders and from that pre search

your leaders and from that pre search they found it with 33 and they said look

they found it with 33 and they said look

they found it with 33 and they said look if you’re good and one of them you have

if you’re good and one of them you have

if you’re good and one of them you have 50% likely to be seen as a little great

50% likely to be seen as a little great

50% likely to be seen as a little great inspirational leader but if you’re good

inspirational leader but if you’re good

inspirational leader but if you’re good and four of them strong as the Tim

and four of them strong as the Tim

and four of them strong as the Tim you’re just over 90% likely to be seen

you’re just over 90% likely to be seen

you’re just over 90% likely to be seen as inspirational but out of those 33

as inspirational but out of those 33

as inspirational but out of those 33 characteristics or traits there was one

characteristics or traits there was one

characteristics or traits there was one that they said came through time and

that they said came through time and

that they said came through time and again has been the most important

again has been the most important

again has been the most important attribute of an inspirational leader can

attribute of an inspirational leader can

attribute of an inspirational leader can you guess what it was sent in this

you guess what it was sent in this

you guess what it was sent in this calmness and when I when I look at the

calmness and when I when I look at the

calmness and when I when I look at the best examples of this I like to think of

best examples of this I like to think of

best examples of this I like to think of funnily enough elite level sports people

funnily enough elite level sports people

funnily enough elite level sports people because when you’re at the top level of

because when you’re at the top level of

because when you’re at the top level of your sport the difference that separates

your sport the difference that separates

your sport the difference that separates the grace from the good is that were

the grace from the good is that were

the grace from the good is that were their fears and those key moments the

their fears and those key moments the

their fears and those key moments the truth and not playing with fear in the

truth and not playing with fear in the

truth and not playing with fear in the example because I’m a bit of a tennis

example because I’m a bit of a tennis

example because I’m a bit of a tennis fan I like to use Roger Federer because

fan I like to use Roger Federer because

fan I like to use Roger Federer because we all know what most of you know who

we all know what most of you know who

we all know what most of you know who Roger Federer rose and of course we all

Roger Federer rose and of course we all

Roger Federer rose and of course we all know has success and we all see him

know has success and we all see him

know has success and we all see him today as this cool calm collected person

today as this cool calm collected person

today as this cool calm collected person on the court but what most people aren’t

on the court but what most people aren’t

on the court but what most people aren’t aware off was that Federer had to go

aware off was that Federer had to go

aware off was that Federer had to go through the same journey because when he

through the same journey because when he

through the same journey because when he was a junior he was a tension thrower he

was a junior he was a tension thrower he

was a junior he was a tension thrower he was a racquet throw he was an umpire

was a racquet throw he was an umpire

was a racquet throw he was an umpire abuser and a sulker and one other things

abuser and a sulker and one other things

abuser and a sulker and one other things he used to do was look back at as

he used to do was look back at as

he used to do was look back at as matches is one of the few players that

matches is one of the few players that

matches is one of the few players that like looking at himself playing and he

like looking at himself playing and he

like looking at himself playing and he didn’t like what he saw and he decided

didn’t like what he saw and he decided

didn’t like what he saw and he decided he was gonna hold the mirror up to

he was gonna hold the mirror up to

he was gonna hold the mirror up to himself and face those deepest fears and

himself and face those deepest fears and

himself and face those deepest fears and when you listen to him talk everything

when you listen to him talk everything

when you listen to him talk everything now is about the joy of Tennessee plays

now is about the joy of Tennessee plays

now is about the joy of Tennessee plays for the fun of the tennis so in those

for the fun of the tennis so in those

for the fun of the tennis so in those moments the truth he’s not playing with

moments the truth he’s not playing with

moments the truth he’s not playing with fear because he’s dealt with his fears

fear because he’s dealt with his fears

fear because he’s dealt with his fears he doesn’t think about the prize money

he doesn’t think about the prize money

he doesn’t think about the prize money doesn’t think about the rankings doesn’t

doesn’t think about the rankings doesn’t

doesn’t think about the rankings doesn’t think about winning or losing

think about winning or losing

think about winning or losing and my favorite quote of Roger Federer’s

and my favorite quote of Roger Federer’s

and my favorite quote of Roger Federer’s is this he says when you find that place

is this he says when you find that place

is this he says when you find that place within a peace peace and quiet harmony

within a peace peace and quiet harmony

within a peace peace and quiet harmony and confidence that’s when you start

and confidence that’s when you start

and confidence that’s when you start playing your best and as the Greeks say

playing your best and as the Greeks say

playing your best and as the Greeks say or the ancient Greeks say know thyself

and send earnest when you think about

and send earnest when you think about counterintuitive isn’t it because when

counterintuitive isn’t it because when

counterintuitive isn’t it because when we think of a inspirational person we

we think of a inspirational person we

we think of a inspirational person we think of someone that’s very articulate

think of someone that’s very articulate

think of someone that’s very articulate very confident great communicator we

very confident great communicator we

very confident great communicator we don’t think of a centers as sending us

don’t think of a centers as sending us

don’t think of a centers as sending us but what people are talking about there

but what people are talking about there

but what people are talking about there is they are talking about style and lots

is they are talking about style and lots

is they are talking about style and lots of research shows that no one leadership

of research shows that no one leadership

of research shows that no one leadership style is any more effective than any

style is any more effective than any

style is any more effective than any other because human beings a little bit

other because human beings a little bit

other because human beings a little bit like an iceberg too

like an iceberg too

like an iceberg too we only show as I said the 10% of us

we only show as I said the 10% of us

we only show as I said the 10% of us above the water line but we hide the

above the water line but we hide the

above the water line but we hide the other 90% but when people get to know

other 90% but when people get to know

other 90% but when people get to know you and they have those meaningful

you and they have those meaningful

you and they have those meaningful conversations that thin veneer is

conversations that thin veneer is

conversations that thin veneer is stripped away and the only thing left is

stripped away and the only thing left is

stripped away and the only thing left is to dip the character and the substance

to dip the character and the substance

to dip the character and the substance of a person and substance and dip the

of a person and substance and dip the

of a person and substance and dip the character is what people will run

character is what people will run

character is what people will run through brick walls and walk over broken

through brick walls and walk over broken

through brick walls and walk over broken glass fall off.not style and so some of

glass fall off.not style and so some of

glass fall off.not style and so some of you right now may be thinking man

you right now may be thinking man

you right now may be thinking man there’s an unspoken conversation I need

there’s an unspoken conversation I need

there’s an unspoken conversation I need to have with someone perhaps myself but

to have with someone perhaps myself but

to have with someone perhaps myself but you may be still fearful of that

you may be still fearful of that

you may be still fearful of that conversation so where do you start

conversation so where do you start

conversation so where do you start well we all have a pattern or routine in

well we all have a pattern or routine in

well we all have a pattern or routine in our lives and if you continue to do the

our lives and if you continue to do the

our lives and if you continue to do the same things the same way expecting a

same things the same way expecting a

same things the same way expecting a different outcome that’s the definition

different outcome that’s the definition

different outcome that’s the definition of insanity all right so I want to take

of insanity all right so I want to take

of insanity all right so I want to take you through a little exercise that’s why

you through a little exercise that’s why

you through a little exercise that’s why hopefully you’ve all got a pen and paper

hopefully you’ve all got a pen and paper

hopefully you’ve all got a pen and paper and show you that you don’t need to make

and show you that you don’t need to make

and show you that you don’t need to make a big change to your pattern or routine

a big change to your pattern or routine

a big change to your pattern or routine to get a good outcome so save your paper

to get a good outcome so save your paper

to get a good outcome so save your paper because there’s two parts to this what

because there’s two parts to this what

because there’s two parts to this what I’m going to do is I want to give you

I’m going to do is I want to give you

I’m going to do is I want to give you all 20 seconds and in 20 seconds what

all 20 seconds and in 20 seconds what

all 20 seconds and in 20 seconds what I’d like you to do is draw some

I’d like you to do is draw some

I’d like you to do is draw some triangles as many as you can not yet not

triangles as many as you can not yet not

triangles as many as you can not yet not yet there is a prize I’m just making

yet there is a prize I’m just making

yet there is a prize I’m just making this up as a prize I’m gonna nominate

this up as a prize I’m gonna nominate

this up as a prize I’m gonna nominate TED Talks to give you a price I’ll make

TED Talks to give you a price I’ll make

TED Talks to give you a price I’ll make it up in a minute

it up in a minute

it up in a minute you’ve got 20 seconds when I say go

you’ve got 20 seconds when I say go

you’ve got 20 seconds when I say go using whatever method you want to draw

using whatever method you want to draw

using whatever method you want to draw as many triangles as you can okay

as many triangles as you can okay

as many triangles as you can okay everybody ready

everybody ready

everybody ready any marks get set go and keep talking

any marks get set go and keep talking

any marks get set go and keep talking while you’re doing that I have to think

while you’re doing that I have to think

while you’re doing that I have to think of what the prize is going to be but it

of what the prize is going to be but it

of what the prize is going to be but it is very very critical that somebody wins

is very very critical that somebody wins

is very very critical that somebody wins we all like competing as human beings

we all like competing as human beings

we all like competing as human beings ten seconds halfway through keep drawing

ten seconds halfway through keep drawing

ten seconds halfway through keep drawing as many as you can

as many as you can

as many as you can we’ve got five seconds to go and it’ll

we’ve got five seconds to go and it’ll

we’ve got five seconds to go and it’ll be pins down when I say stop okay havoc

be pins down when I say stop okay havoc

be pins down when I say stop okay havoc count up for me if you could count your

count up for me if you could count your

count up for me if you could count your triangles up and what I’d like you to do

triangles up and what I’d like you to do

triangles up and what I’d like you to do is if anybody has more than 50 triangles

is if anybody has more than 50 triangles

is if anybody has more than 50 triangles can you please raise your hand and keep

can you please raise your hand and keep

can you please raise your hand and keep your hand up okay we’ve got some with 50

your hand up okay we’ve got some with 50

your hand up okay we’ve got some with 50 we’ve got one a couple two three not

we’ve got one a couple two three not

we’ve got one a couple two three not many okay keep your hands up how many

many okay keep your hands up how many

many okay keep your hands up how many have got more than 60 keep your hands up

have got more than 60 keep your hands up

have got more than 60 keep your hands up 70 have I got any buddies on 70 70 80

70 have I got any buddies on 70 70 80

70 have I got any buddies on 70 70 80 you go an 80 that’s okay this is just an

you go an 80 that’s okay this is just an

you go an 80 that’s okay this is just an exercise we’re going to do it again

exercise we’re going to do it again

exercise we’re going to do it again we’ve got how many up down there

we’ve got how many up down there

we’ve got how many up down there you can’t count them okay we need to

you can’t count them okay we need to

you can’t count them okay we need to have their own spoken conversation after

have their own spoken conversation after

have their own spoken conversation after this we’re going to do it again we’ve

this we’re going to do it again we’ve

this we’re going to do it again we’ve got another 20 seconds but I’m going to

got another 20 seconds but I’m going to

got another 20 seconds but I’m going to give you a different technique I’m going

give you a different technique I’m going

give you a different technique I’m going to give you a special way to do it this

to give you a special way to do it this

to give you a special way to do it this time

time

time what I’d like you to do is draw

what I’d like you to do is draw

what I’d like you to do is draw horizontal line

horizontal line

horizontal line not yet horizontal lines across the

not yet horizontal lines across the

not yet horizontal lines across the paper and then you’re going to connect

paper and then you’re going to connect

paper and then you’re going to connect those lines with a series of w’s do you

those lines with a series of w’s do you

those lines with a series of w’s do you get what I’m saying okay 20 seconds

get what I’m saying okay 20 seconds

get what I’m saying okay 20 seconds using that second technique on your mark

using that second technique on your mark

using that second technique on your mark set go what’s the prize going to be for

set go what’s the prize going to be for

set go what’s the prize going to be for the winner a cruise on the mountainous

the winner a cruise on the mountainous

the winner a cruise on the mountainous seas of Cook Strait that’s what we’ll do

halfway through counting down keep

halfway through counting down keep drawing if you’re smart your jewelry

drawing if you’re smart your jewelry

drawing if you’re smart your jewelry aligns close together give away the tip

aligns close together give away the tip

aligns close together give away the tip okay and stop and haven’t it have a

okay and stop and haven’t it have a

okay and stop and haven’t it have a count up again as best you can I’ll give

count up again as best you can I’ll give

count up again as best you can I’ll give you a bit of time ever count up but you

you a bit of time ever count up but you

you a bit of time ever count up but you know what I’ve done this so many times I

know what I’ve done this so many times I

know what I’ve done this so many times I know you don’t need to count here’s the

know you don’t need to count here’s the

know you don’t need to count here’s the question for you how many of you the

question for you how many of you the

question for you how many of you the second time around

second time around

second time around have drawn twice as many triangles as

have drawn twice as many triangles as

have drawn twice as many triangles as the first go please raise your hand okay

the first go please raise your hand okay

the first go please raise your hand okay almost everybody keep your hand up keep

almost everybody keep your hand up keep

almost everybody keep your hand up keep your hand up okay don’t you with me how

your hand up okay don’t you with me how

your hand up okay don’t you with me how many of you keep your hand up have drawn

many of you keep your hand up have drawn

many of you keep your hand up have drawn three times as many triangles as the

three times as many triangles as the

three times as many triangles as the first time around okay keep your hands

first time around okay keep your hands

first time around okay keep your hands up four keep your hands up if you’ve got

up four keep your hands up if you’ve got

up four keep your hands up if you’ve got four who strop who’s drawn five times as

four who strop who’s drawn five times as

four who strop who’s drawn five times as many a few hands up okay thank you I

many a few hands up okay thank you I

many a few hands up okay thank you I might go any further and by the way if

might go any further and by the way if

might go any further and by the way if you’re that special person that drew

you’re that special person that drew

you’re that special person that drew less triangles the second time around

less triangles the second time around

less triangles the second time around you need to come and see me for a

you need to come and see me for a

you need to come and see me for a different teeth talk or together

different teeth talk or together

different teeth talk or together afterwards so what was the point of that

afterwards so what was the point of that

afterwards so what was the point of that exercise well it was this sometimes a

exercise well it was this sometimes a

exercise well it was this sometimes a seemingly insignificant change in our

seemingly insignificant change in our

seemingly insignificant change in our pattern or routine can result in a

pattern or routine can result in a

pattern or routine can result in a massive difference in outcome and so my

massive difference in outcome and so my

massive difference in outcome and so my final question for each and every one of

final question for each and every one of

final question for each and every one of you today because you’re all leaders

you today because you’re all leaders

you today because you’re all leaders it’s when you go out of here and you go

it’s when you go out of here and you go

it’s when you go out of here and you go back to your daily lives you’ve seen

back to your daily lives you’ve seen

back to your daily lives you’ve seen some great talks today and you’re going

some great talks today and you’re going

some great talks today and you’re going to see some more great talks after

to see some more great talks after

to see some more great talks after myself what is the small change you are

myself what is the small change you are

myself what is the small change you are going to make in your own pattern

going to make in your own pattern

going to make in your own pattern routine that for you result and lifting

routine that for you result and lifting

routine that for you result and lifting those fears having that unspoken

those fears having that unspoken

those fears having that unspoken conversation you need to have and in

conversation you need to have and in

conversation you need to have and in turn fulfilling your full life potential

turn fulfilling your full life potential

turn fulfilling your full life potential thank you very much

thank you very much

thank you very much [Applause]

[Applause]

[Applause] [Music]

”

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