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Augmented Intelligence: A Collaboration of Humans and Machines | George Yang | TEDxUPDiliman


okay I’ll just kind of give you a

okay I’ll just kind of give you a glimpse of the future so what do we

glimpse of the future so what do we

glimpse of the future so what do we expect now you know ask the world is

expect now you know ask the world is

expect now you know ask the world is going become more and more digital and

going become more and more digital and

going become more and more digital and if you see all the big click companies

if you see all the big click companies

if you see all the big click companies we’re going to become a world where Adi

we’re going to become a world where Adi

we’re going to become a world where Adi is first so what does that mean a lot of

is first so what does that mean a lot of

is first so what does that mean a lot of companies are gonna start using AI to

companies are gonna start using AI to

companies are gonna start using AI to conquer lis gain competitive advantage

conquer lis gain competitive advantage

conquer lis gain competitive advantage you know it’s what I call weapon of mass

you know it’s what I call weapon of mass

you know it’s what I call weapon of mass disruption you know it’s one of those

disruption you know it’s one of those

disruption you know it’s one of those game changer if you will in fact it can

game changer if you will in fact it can

game changer if you will in fact it can also be used as a weapon of mass

also be used as a weapon of mass

also be used as a weapon of mass accelerate why is that because the

accelerate why is that because the

accelerate why is that because the company can use this AI to be able to

company can use this AI to be able to

company can use this AI to be able to catapult yourself in front and ahead

catapult yourself in front and ahead

catapult yourself in front and ahead over your competitors so how do we get

over your competitors so how do we get

over your competitors so how do we get here so what we did is we created this

here so what we did is we created this

here so what we did is we created this machine right and then what we did is we

machine right and then what we did is we

machine right and then what we did is we give it a brain you know we put in a

give it a brain you know we put in a

give it a brain you know we put in a processing chip what I call up chip and

processing chip what I call up chip and

processing chip what I call up chip and nowadays we have a specialty chip that’s

nowadays we have a specialty chip that’s

nowadays we have a specialty chip that’s that’s gonna be far faster that can

that’s gonna be far faster that can

that’s gonna be far faster that can handle a lot of artificial computation

handle a lot of artificial computation

handle a lot of artificial computation then what we did is that we trained this

then what we did is that we trained this

then what we did is that we trained this machine so we give it data we algorithm

machine so we give it data we algorithm

machine so we give it data we algorithm and then we thought yeah you know let’s

and then we thought yeah you know let’s

and then we thought yeah you know let’s just put in some senses throw in a

just put in some senses throw in a

just put in some senses throw in a biosensors now what we got so we got

biosensors now what we got so we got

biosensors now what we got so we got this machine now it’s recognized speech

this machine now it’s recognized speech

this machine now it’s recognized speech it understands languages and it can even

it understands languages and it can even

it understands languages and it can even translate from one word to different

translate from one word to different

translate from one word to different kind of forms okay and for the business

kind of forms okay and for the business

kind of forms okay and for the business world well it can boost performance and

world well it can boost performance and

world well it can boost performance and it does a great job doing that it

it does a great job doing that it

it does a great job doing that it improves productivity and quality and it

improves productivity and quality and it

improves productivity and quality and it drop costs substantially so now it does

drop costs substantially so now it does

drop costs substantially so now it does these things all these things this these

these things all these things this these

these things all these things this these outcomes

outcomes

outcomes achieve these outcomes and it does it

achieve these outcomes and it does it

achieve these outcomes and it does it beyond human capabilities I mean we’re

beyond human capabilities I mean we’re

beyond human capabilities I mean we’re the advances in machine learning

the advances in machine learning

the advances in machine learning artificial intelligence deep learning

artificial intelligence deep learning

artificial intelligence deep learning has gone

has gone

has gone not only it matches but it outperforms

not only it matches but it outperforms

not only it matches but it outperforms humans so that’s good and great and

humans so that’s good and great and

humans so that’s good and great and that’s where the problem is the problem

that’s where the problem is the problem

that’s where the problem is the problem is machines AI machines are coming to

is machines AI machines are coming to

is machines AI machines are coming to this world and there will be replacing

this world and there will be replacing

this world and there will be replacing human workers why well simple because

human workers why well simple because

human workers why well simple because they’re going to do the job and they’re

they’re going to do the job and they’re

they’re going to do the job and they’re doing the job better faster and cheaper

look at this look at customer service

look at this look at customer service that’s an example real these are the

that’s an example real these are the

that’s an example real these are the actual case it takes some AI machine

actual case it takes some AI machine

actual case it takes some AI machine four and a half minutes to handle a

four and a half minutes to handle a

four and a half minutes to handle a customer complaint well as humans it

customer complaint well as humans it

customer complaint well as humans it takes 18 minutes that’s four times

takes 18 minutes that’s four times

takes 18 minutes that’s four times longer and then on top of that it picks

longer and then on top of that it picks

longer and then on top of that it picks up a call picks up a call in two seconds

up a call picks up a call in two seconds

up a call picks up a call in two seconds it takes those few months 55 seconds to

it takes those few months 55 seconds to

it takes those few months 55 seconds to pick up a call and it can do all this at

pick up a call and it can do all this at

pick up a call and it can do all this at a substantially lower price to handle

a substantially lower price to handle

a substantially lower price to handle one customer it can cost about eight

one customer it can cost about eight

one customer it can cost about eight cents us what’s what four pesos

cents us what’s what four pesos

cents us what’s what four pesos it cost us humans $2.50 that’s 125 pesos

it cost us humans $2.50 that’s 125 pesos

it cost us humans $2.50 that’s 125 pesos I mean so if you really think about it

I mean so if you really think about it

I mean so if you really think about it that’s something that it’s just too

that’s something that it’s just too

that’s something that it’s just too compelling for any businesses so what do

compelling for any businesses so what do

compelling for any businesses so what do you expect well as expected job losses

you expect well as expected job losses

you expect well as expected job losses okay what this is going to be a global

okay what this is going to be a global

okay what this is going to be a global crisis yes there’s actually a lot of

crisis yes there’s actually a lot of

crisis yes there’s actually a lot of research done all around the world today

research done all around the world today

research done all around the world today where because close to half 50% of every

where because close to half 50% of every

where because close to half 50% of every workers in the world is going to lose

workers in the world is going to lose

workers in the world is going to lose their job to AI automation okay that and

their job to AI automation okay that and

their job to AI automation okay that and the way they did it they have a very

the way they did it they have a very

the way they did it they have a very methodical way as they look at every 800

methodical way as they look at every 800

methodical way as they look at every 800 occupations and they break it down to

occupations and they break it down to

occupations and they break it down to activities a vast majority of the

activities a vast majority of the

activities a vast majority of the activities they can be done today by AI

activities they can be done today by AI

activities they can be done today by AI machines we’re not talking about hey you

machines we’re not talking about hey you

machines we’re not talking about hey you know the technology that’s going to be

know the technology that’s going to be

know the technology that’s going to be created in the future now it’s today the

created in the future now it’s today the

created in the future now it’s today the technology Ori have today that that can

technology Ori have today that that can

technology Ori have today that that can perform what we’re going to do what we

perform what we’re going to do what we

perform what we’re going to do what we are doing today so what does that mean

are doing today so what does that mean

are doing today so what does that mean well it’s going to be 1.1 billion people

well it’s going to be 1.1 billion people

well it’s going to be 1.1 billion people in this world for the next 10 20 years

in this world for the next 10 20 years

in this world for the next 10 20 years whose job is going to be automated I

whose job is going to be automated I

whose job is going to be automated I know let’s look at an example of

know let’s look at an example of

know let’s look at an example of developed countries o United States look

developed countries o United States look

developed countries o United States look at us well us they’re saying that close

at us well us they’re saying that close

at us well us they’re saying that close to about 51 percent 51 it’s a developed

to about 51 percent 51 it’s a developed

to about 51 percent 51 it’s a developed country how can that be you know they’re

country how can that be you know they’re

country how can that be you know they’re skilled and well 51 percent of the jobs

skilled and well 51 percent of the jobs

skilled and well 51 percent of the jobs have the potential to be automated and

have the potential to be automated and

have the potential to be automated and you know that accounts for two point

you know that accounts for two point

you know that accounts for two point seven trillion dollars in wages every

seven trillion dollars in wages every

seven trillion dollars in wages every single year well how about a developing

single year well how about a developing

single year well how about a developing country let’s look at the Philippines

country let’s look at the Philippines

country let’s look at the Philippines over here and the Philippines well 47

over here and the Philippines well 47

over here and the Philippines well 47 percent we looked at contact center BPO

percent we looked at contact center BPO

percent we looked at contact center BPO in the Philippines that’s the driver of

in the Philippines that’s the driver of

in the Philippines that’s the driver of the growth of the Philippines for the

the growth of the Philippines for the

the growth of the Philippines for the last 17 years well 17 47 percent of the

last 17 years well 17 47 percent of the

last 17 years well 17 47 percent of the 1.2 million Filipinos in that sector

1.2 million Filipinos in that sector

1.2 million Filipinos in that sector also have the potential to be automated

also have the potential to be automated

also have the potential to be automated now if you look at that sector it has

now if you look at that sector it has

now if you look at that sector it has 1.2 million direct employment 3.2

1.2 million direct employment 3.2

1.2 million direct employment 3.2 million indirect employment combined you

million indirect employment combined you

million indirect employment combined you got 4.4 million Filipinos in that one

got 4.4 million Filipinos in that one

got 4.4 million Filipinos in that one industry given a 5v5 to one dependency

industry given a 5v5 to one dependency

industry given a 5v5 to one dependency ratio close to 20 million Filipinos 20

ratio close to 20 million Filipinos 20

ratio close to 20 million Filipinos 20 percent of the entire countries is

percent of the entire countries is

percent of the entire countries is dependent on that one industry so well

look at this machine this thing that we

look at this machine this thing that we created you know well they they colonel

created you know well they they colonel

created you know well they they colonel they work 24 hours a day seven days a

they work 24 hours a day seven days a

they work 24 hours a day seven days a week they don’t take

week they don’t take

week they don’t take breaks your antique nap and siesta they

breaks your antique nap and siesta they

breaks your antique nap and siesta they don’t even take a vacation okay with

don’t even take a vacation okay with

don’t even take a vacation okay with these things if they want to expand the

these things if they want to expand the

these things if they want to expand the brain capacity memory they can depend

brain capacity memory they can depend

brain capacity memory they can depend and anywhere I mean these kind of

and anywhere I mean these kind of

and anywhere I mean these kind of cognitive robots now they have fine

cognitive robots now they have fine

cognitive robots now they have fine motor skills that can actually do

motor skills that can actually do

motor skills that can actually do surgery for us even how delicate that is

surgery for us even how delicate that is

surgery for us even how delicate that is surgery and then on the other hand you

surgery and then on the other hand you

surgery and then on the other hand you can go they can move crates inventories

can go they can move crates inventories

can go they can move crates inventories and move them around warehouses without

and move them around warehouses without

and move them around warehouses without human supervision you could look at the

human supervision you could look at the

human supervision you could look at the cargo bay the shipping docks they can

cargo bay the shipping docks they can

cargo bay the shipping docks they can move containers without any supervision

move containers without any supervision

move containers without any supervision today and one day a couple years from

today and one day a couple years from

today and one day a couple years from now well not a couple years but they

now well not a couple years but they

now well not a couple years but they claim 2020 or something like that they

claim 2020 or something like that they

claim 2020 or something like that they can operate on motor vehicles for us so

can operate on motor vehicles for us so

can operate on motor vehicles for us so hey they can take us anywhere any place

mental capacities well they’re great in

mental capacities well they’re great in recognizing patterns they can retrieve

recognizing patterns they can retrieve

recognizing patterns they can retrieve information on the fly and they can

information on the fly and they can

information on the fly and they can optimize continuously what does that

optimize continuously what does that

optimize continuously what does that mean these machines are learning they

mean these machines are learning they

mean these machines are learning they are learning in fact these machines they

are learning in fact these machines they

are learning in fact these machines they can do a vast amount of intense

can do a vast amount of intense

can do a vast amount of intense computation it can even teach itself it

computation it can even teach itself it

computation it can even teach itself it can self-taught it can create its own

can self-taught it can create its own

can self-taught it can create its own simulation to teach itself to improve

simulation to teach itself to improve

simulation to teach itself to improve and then on top of that yes I mean

and then on top of that yes I mean

and then on top of that yes I mean besides that it can optimize and to make

besides that it can optimize and to make

besides that it can optimize and to make sure that it can predict see what’s this

sure that it can predict see what’s this

sure that it can predict see what’s this is a part with us humans in animals

is a part with us humans in animals

is a part with us humans in animals let’s not compare against that but

let’s not compare against that but

let’s not compare against that but because we can plan we can set goals we

because we can plan we can set goals we

because we can plan we can set goals we have the ability to predict well we

have the ability to predict well we

have the ability to predict well we create for the first time in the history

create for the first time in the history

create for the first time in the history of mankind we create this machine that

of mankind we create this machine that

of mankind we create this machine that does a better job in prediction that can

does a better job in prediction that can

does a better job in prediction that can actually predict in a fairly accurate

actually predict in a fairly accurate

actually predict in a fairly accurate manner so what is this machine

manner so what is this machine

manner so what is this machine were humans well the advances machine

were humans well the advances machine

were humans well the advances machine learning the advances deep learning

learning the advances deep learning

learning the advances deep learning artificial intelligence well not only

artificial intelligence well not only

artificial intelligence well not only have this so-called things that we

have this so-called things that we

have this so-called things that we created has matched but it can even

created has matched but it can even

created has matched but it can even outperform what we can do this is

outperform what we can do this is

outperform what we can do this is something that is Corvair be of great

something that is Corvair be of great

something that is Corvair be of great concern and yet at the same time it’s

concern and yet at the same time it’s

concern and yet at the same time it’s something that okay now how do we solve

something that okay now how do we solve

something that okay now how do we solve this problem on the things that we

this problem on the things that we

this problem on the things that we created well the good news and what the

created well the good news and what the

created well the good news and what the good news is well they have a weak spot

good news is well they have a weak spot

good news is well they have a weak spot they also they’re vulnerable okay now

they also they’re vulnerable okay now

they also they’re vulnerable okay now these machines

these machines

these machines well they lack creativity they lack

well they lack creativity they lack

well they lack creativity they lack empathy and morality I mean they can’t

empathy and morality I mean they can’t

empathy and morality I mean they can’t imagine things they can’t feel anything

imagine things they can’t feel anything

imagine things they can’t feel anything right and they can’t make any judgment

right and they can’t make any judgment

right and they can’t make any judgment okay whereas hey as humans well we can

okay whereas hey as humans well we can

okay whereas hey as humans well we can build something from scratch out of

build something from scratch out of

build something from scratch out of nothing we can conceive ideas creativity

nothing we can conceive ideas creativity

nothing we can conceive ideas creativity we can connect and relate with other

we can connect and relate with other

we can connect and relate with other humans okay and then we can make sound

humans okay and then we can make sound

humans okay and then we can make sound judgment based on morality and humanity

judgment based on morality and humanity

judgment based on morality and humanity so well so what we did what we did is

so well so what we did what we did is

so well so what we did what we did is that we we got the strength of these the

that we we got the strength of these the

that we we got the strength of these the power of this machine and then we get

power of this machine and then we get

power of this machine and then we get the strength of humans and we combine

the strength of humans and we combine

the strength of humans and we combine them we merge them we fuse them and what

them we merge them we fuse them and what

them we merge them we fuse them and what do we got

do we got

do we got augmented intelligence I mean if you

augmented intelligence I mean if you

augmented intelligence I mean if you think about it these machines are just

think about it these machines are just

think about it these machines are just raw computing power ok well that’s like

raw computing power ok well that’s like

raw computing power ok well that’s like the left side of our brain we can just

the left side of our brain we can just

the left side of our brain we can just get the machine to do that we can take

get the machine to do that we can take

get the machine to do that we can take care of their right side of their brain

care of their right side of their brain

care of their right side of their brain we can create

we can create

we can create we have emotions they don’t so what

we have emotions they don’t so what

we have emotions they don’t so what we’re going to do is we combine these

we’re going to do is we combine these

we’re going to do is we combine these things in order to come up with

things in order to come up with

things in order to come up with augmented intelligence so that’s why we

augmented intelligence so that’s why we

augmented intelligence so that’s why we culturally call it AI ^ – you know as

culturally call it AI ^ – you know as

culturally call it AI ^ – you know as they say it – brains is better than one

they say it – brains is better than one

they say it – brains is better than one so what have we done in the past well we

so what have we done in the past well we

so what have we done in the past well we spent eight years of research and

spent eight years of research and

spent eight years of research and development we’ve gone through about 87

development we’ve gone through about 87

development we’ve gone through about 87 trials and we tested among 26 different

trials and we tested among 26 different

trials and we tested among 26 different vertical industries and this is one of

vertical industries and this is one of

vertical industries and this is one of the trial we did so what we did is that

the trial we did so what we did is that

the trial we did so what we did is that we have a group of people and we got the

we have a group of people and we got the

we have a group of people and we got the top 20% doing its own thing

top 20% doing its own thing

top 20% doing its own thing fantastic performance great results and

fantastic performance great results and

fantastic performance great results and then we got the bottom 20% now the

then we got the bottom 20% now the

then we got the bottom 20% now the bottom 20% are the poor performers in

bottom 20% are the poor performers in

bottom 20% are the poor performers in fact they’re in the rehired list you

fact they’re in the rehired list you

fact they’re in the rehired list you know what that means they’re about to

know what that means they’re about to

know what that means they’re about to get fired and so what we did is that we

get fired and so what we did is that we

get fired and so what we did is that we get these out the ones who’s about to

get these out the ones who’s about to

get these out the ones who’s about to get fired and we gave them an Augmented

get fired and we gave them an Augmented

get fired and we gave them an Augmented intelligence system and what happened as

intelligence system and what happened as

intelligence system and what happened as you can see the results they can

you can see the results they can

you can see the results they can outperform even the top 20% okay and if

outperform even the top 20% okay and if

outperform even the top 20% okay and if you look at another this is trial number

you look at another this is trial number

you look at another this is trial number 83 and what happened here is that we got

83 and what happened here is that we got

83 and what happened here is that we got a fantastic US agents they got 20 years

a fantastic US agents they got 20 years

a fantastic US agents they got 20 years of experience so they’ve been running

of experience so they’ve been running

of experience so they’ve been running all these programs in campaign and then

all these programs in campaign and then

all these programs in campaign and then we try to get in the Philippines in the

we try to get in the Philippines in the

we try to get in the Philippines in the provincial not even Metro Manila these

provincial not even Metro Manila these

provincial not even Metro Manila these are the kolduny or higher you know what

are the kolduny or higher you know what

are the kolduny or higher you know what they knew your heart meant they’ve tried

they knew your heart meant they’ve tried

they knew your heart meant they’ve tried applying in five six and seven call

applying in five six and seven call

applying in five six and seven call centers nobody wants them there in the

centers nobody wants them there in the

centers nobody wants them there in the near higher because they’re not

near higher because they’re not

near higher because they’re not qualified so we got these people and we

qualified so we got these people and we

qualified so we got these people and we put them in the Augmented intelligence

put them in the Augmented intelligence

put them in the Augmented intelligence system and if you can see what happened

system and if you can see what happened

system and if you can see what happened is that they beat and outperform the

is that they beat and outperform the

is that they beat and outperform the agents who’s done this for 20 years

agents who’s done this for 20 years

agents who’s done this for 20 years versus the new hire who

versus the new hire who

versus the new hire who unemployable with zero experience and

unemployable with zero experience and

unemployable with zero experience and they actually outperformed those guys

they actually outperformed those guys

they actually outperformed those guys and on top of that what was very

and on top of that what was very

and on top of that what was very impressive was the customer that they

impressive was the customer that they

impressive was the customer that they acquired well they stayed a lot longer

acquired well they stayed a lot longer

acquired well they stayed a lot longer so instead of lasting comparing against

so instead of lasting comparing against

so instead of lasting comparing against the agents we’ve been doing it for 20

the agents we’ve been doing it for 20

the agents we’ve been doing it for 20 years these customers stayed with the

years these customers stayed with the

years these customers stayed with the company a lot longer by 24% in the

company a lot longer by 24% in the

company a lot longer by 24% in the business term that’s fantastic so where

business term that’s fantastic so where

business term that’s fantastic so where do we go from here well us business if

do we go from here well us business if

do we go from here well us business if our step is first three steps simple but

our step is first three steps simple but

our step is first three steps simple but difficult to do first of course is you

difficult to do first of course is you

difficult to do first of course is you dare to discover I know it takes risk I

dare to discover I know it takes risk I

dare to discover I know it takes risk I know people don’t like risk because of

know people don’t like risk because of

know people don’t like risk because of the fear of the unknown but you have to

the fear of the unknown but you have to

the fear of the unknown but you have to dare to discover you got to go out there

dare to discover you got to go out there

dare to discover you got to go out there and try it

and try it

and try it okay only do you explore can you

okay only do you explore can you

okay only do you explore can you eventually exploit afterwards the second

eventually exploit afterwards the second

eventually exploit afterwards the second step my mentor is Dada Benito and he

step my mentor is Dada Benito and he

step my mentor is Dada Benito and he basically said you got a dig deep why do

basically said you got a dig deep why do

basically said you got a dig deep why do I have to dig deep it’s because you want

I have to dig deep it’s because you want

I have to dig deep it’s because you want to make sure you can innovate a product

to make sure you can innovate a product

to make sure you can innovate a product that you’re the only one who can do this

that you’re the only one who can do this

that you’re the only one who can do this it’s very competitive differentiable

it’s very competitive differentiable

it’s very competitive differentiable it’s a product that’s for the global

it’s a product that’s for the global

it’s a product that’s for the global market so that’s basically what you do

market so that’s basically what you do

market so that’s basically what you do and when you dig deep you will only be

and when you dig deep you will only be

and when you dig deep you will only be the one to have the insight a special

the one to have the insight a special

the one to have the insight a special insight that Intel that nobody else has

insight that Intel that nobody else has

insight that Intel that nobody else has and the third step is well you gonna

and the third step is well you gonna

and the third step is well you gonna have to be able to iterate and

have to be able to iterate and

have to be able to iterate and continually iterate improvement

continually iterate improvement

continually iterate improvement improving on people you have a good

improving on people you have a good

improving on people you have a good product market fit that means to say you

product market fit that means to say you

product market fit that means to say you have to then get the innovative product

have to then get the innovative product

have to then get the innovative product you did and then you have to monetize it

you did and then you have to monetize it

you did and then you have to monetize it and so you can actually feed the whole

and so you can actually feed the whole

and so you can actually feed the whole cycle and continue R&D bigger dig deeper

cycle and continue R&D bigger dig deeper

cycle and continue R&D bigger dig deeper together to gather Intel insight and

together to gather Intel insight and

together to gather Intel insight and then to be able to monetize it and the

then to be able to monetize it and the

then to be able to monetize it and the company grows that way well

company grows that way well

company grows that way well options well you asked there’s three

options well you asked there’s three

options well you asked there’s three ways of using augmented intelligence

ways of using augmented intelligence

ways of using augmented intelligence well one is that you can use it to

well one is that you can use it to

well one is that you can use it to reassign your workers so to the higher

reassign your workers so to the higher

reassign your workers so to the higher value tasks or you can actually

value tasks or you can actually

value tasks or you can actually compliment your workers to do the harder

compliment your workers to do the harder

compliment your workers to do the harder to do work now if you decide to go to

to do work now if you decide to go to

to do work now if you decide to go to take the first option reassign well on

take the first option reassign well on

take the first option reassign well on the simple first year the simpler ones

the simple first year the simpler ones

the simple first year the simpler ones the repetitive ones you automate that

the repetitive ones you automate that

the repetitive ones you automate that that way you free up those workers to

that way you free up those workers to

that way you free up those workers to focus on the higher value tasks now if

focus on the higher value tasks now if

focus on the higher value tasks now if you want to complement then you have to

you want to complement then you have to

you want to complement then you have to empower these lower skilled workers so

empower these lower skilled workers so

empower these lower skilled workers so they can do the higher skilled work so

they can do the higher skilled work so

they can do the higher skilled work so you need to ask are you here to disrupt

you need to ask are you here to disrupt

you need to ask are you here to disrupt and when you disrupt the market to be

and when you disrupt the market to be

and when you disrupt the market to be winners or are you here to be disrupted

winners or are you here to be disrupted

winners or are you here to be disrupted and then if doing so you become I mean

and then if doing so you become I mean

and then if doing so you become I mean those are the things that you have to

those are the things that you have to

those are the things that you have to ask yourself and nowadays you can use AI

ask yourself and nowadays you can use AI

ask yourself and nowadays you can use AI to basically unlock the benefits wherein

to basically unlock the benefits wherein

to basically unlock the benefits wherein these benefits can be used as an

these benefits can be used as an

these benefits can be used as an competitive advantage to be able to

competitive advantage to be able to

competitive advantage to be able to drive your company your competitors out

drive your company your competitors out

drive your company your competitors out of business skills required a lot of

of business skills required a lot of

of business skills required a lot of people will you ask how what do we do

people will you ask how what do we do

people will you ask how what do we do where do we go from here well very

where do we go from here well very

where do we go from here well very simple you have to develop the skills

simple you have to develop the skills

simple you have to develop the skills where you know the activities are go out

where you know the activities are go out

where you know the activities are go out to get automated just like psychology

to get automated just like psychology

to get automated just like psychology sociology even sales because that’s

sociology even sales because that’s

sociology even sales because that’s gonna be freemium and on the other hand

gonna be freemium and on the other hand

gonna be freemium and on the other hand the higher skilled work that requires

the higher skilled work that requires

the higher skilled work that requires designing developing deploying these AI

designing developing deploying these AI

designing developing deploying these AI technology you will be in great demand

technology you will be in great demand

technology you will be in great demand as for the educational system well as

as for the educational system well as

as for the educational system well as the workforce evolve they have to

the workforce evolve they have to

the workforce evolve they have to emphasize and focus on creativity you

emphasize and focus on creativity you

emphasize and focus on creativity you have to emphasize on emotional

have to emphasize on emotional

have to emphasize on emotional intelligence as well as leadership in

intelligence as well as leadership in

intelligence as well as leadership in coaching others so anyways are you here

coaching others so anyways are you here

coaching others so anyways are you here racing with or

racing with or

racing with or against machine well you can you can

against machine well you can you can

against machine well you can you can race against them good luck because we

race against them good luck because we

race against them good luck because we haven’t seen a lot of people who can do

haven’t seen a lot of people who can do

haven’t seen a lot of people who can do that very good on the other hand you can

that very good on the other hand you can

that very good on the other hand you can beat them you can fight them or as they

beat them you can fight them or as they

beat them you can fight them or as they say if you can’t beat them join them

say if you can’t beat them join them

say if you can’t beat them join them thank you

thank you

thank you [Applause]

”

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