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The Secret of Going Viral | Shahak Shapira | TEDxVienna


[Music]

[Music] can you remember what being bored felt

can you remember what being bored felt

can you remember what being bored felt like I’m talking about actual true

like I’m talking about actual true

like I’m talking about actual true boredom nothing to watch nothing to

boredom nothing to watch nothing to

boredom nothing to watch nothing to listen to nothing to tweet with it’s

listen to nothing to tweet with it’s

listen to nothing to tweet with it’s pretty much gone isn’t it some people

pretty much gone isn’t it some people

pretty much gone isn’t it some people pay to be bored nowadays they go to a

pay to be bored nowadays they go to a

pay to be bored nowadays they go to a hut in Switzerland the Wi-Fi nor

hut in Switzerland the Wi-Fi nor

hut in Switzerland the Wi-Fi nor reception then they milk some goats or

reception then they milk some goats or

reception then they milk some goats or something but 30 years ago boredom was

something but 30 years ago boredom was

something but 30 years ago boredom was completely free you could be bored

completely free you could be bored

completely free you could be bored anywhere in any time because you didn’t

anywhere in any time because you didn’t

anywhere in any time because you didn’t have access to information like you have

have access to information like you have

have access to information like you have today you don’t have a smartphone or the

today you don’t have a smartphone or the

today you don’t have a smartphone or the Internet this is our normal conversation

Internet this is our normal conversation

Internet this is our normal conversation went down 30 years ago someone would ask

went down 30 years ago someone would ask

went down 30 years ago someone would ask you something and you were like I don’t

you something and you were like I don’t

you something and you were like I don’t know and that was it

know and that was it

know and that was it this is how most conversations ended in

this is how most conversations ended in

this is how most conversations ended in the 90s we had to live with not knowing

the 90s we had to live with not knowing

the 90s we had to live with not knowing things we couldn’t just google them but

things we couldn’t just google them but

things we couldn’t just google them but now it’s exactly the opposite because

now it’s exactly the opposite because

now it’s exactly the opposite because now we’re flooded with endless amounts

now we’re flooded with endless amounts

now we’re flooded with endless amounts of information all the time we now know

of information all the time we now know

of information all the time we now know everything but we care for nothing and

everything but we care for nothing and

everything but we care for nothing and this imbalance between the things we

this imbalance between the things we

this imbalance between the things we know and the things were able to process

know and the things were able to process

know and the things were able to process has created the biggest competition of

has created the biggest competition of

has created the biggest competition of our generation I call it the race for

our generation I call it the race for

our generation I call it the race for attention now there was always a

attention now there was always a

attention now there was always a competition for people’s attention but

competition for people’s attention but

competition for people’s attention but the one thing that changed is the number

the one thing that changed is the number

the one thing that changed is the number of competitors because back then it was

of competitors because back then it was

of competitors because back then it was easy if you had something to say he just

easy if you had something to say he just

easy if you had something to say he just took a bunch of money and you booked

took a bunch of money and you booked

took a bunch of money and you booked airtime on TV and you could reach a

airtime on TV and you could reach a

airtime on TV and you could reach a whole country but now it’s a totally

whole country but now it’s a totally

whole country but now it’s a totally different game because now you’re

different game because now you’re

different game because now you’re competing with anyone who owns a

competing with anyone who owns a

competing with anyone who owns a computer there are kids on YouTube

computer there are kids on YouTube

computer there are kids on YouTube who have a larger audience than most TV

who have a larger audience than most TV

who have a larger audience than most TV channels so now anybody can enter the

channels so now anybody can enter the

channels so now anybody can enter the race but only a few can reach the finish

race but only a few can reach the finish

race but only a few can reach the finish line which in this case stands for going

line which in this case stands for going

line which in this case stands for going viral but how do you go viral in the

viral but how do you go viral in the

viral but how do you go viral in the last two years I’ve managed to reach

last two years I’ve managed to reach

last two years I’ve managed to reach about 250 million people using the

about 250 million people using the

about 250 million people using the Internet I didn’t make any money off of

Internet I didn’t make any money off of

Internet I didn’t make any money off of it which is a shame but I did it all

it which is a shame but I did it all

it which is a shame but I did it all from my home in my underwear and

from my home in my underwear and

from my home in my underwear and theoretically you could – I’m not saying

theoretically you could – I’m not saying

theoretically you could – I’m not saying you will I’m just saying it’s not

you will I’m just saying it’s not

you will I’m just saying it’s not impossible now the first time I managed

impossible now the first time I managed

impossible now the first time I managed to catch the Internet’s attention was

to catch the Internet’s attention was

to catch the Internet’s attention was with a parody it was a parody of an

with a parody it was a parody of an

with a parody it was a parody of an online music platform called boiler-room

online music platform called boiler-room

online music platform called boiler-room now in case you’re not familiar with

now in case you’re not familiar with

now in case you’re not familiar with boiler-room what they do is they

boiler-room what they do is they

boiler-room what they do is they organize parties all over the world and

organize parties all over the world and

organize parties all over the world and then they stream those parties online

then they stream those parties online

then they stream those parties online it’s kind of like Ted but for DJs now

it’s kind of like Ted but for DJs now

it’s kind of like Ted but for DJs now I’m not sure why but there are millions

I’m not sure why but there are millions

I’m not sure why but there are millions of people watching this this is very

of people watching this this is very

of people watching this this is very popular so most of the times the DJ’s

popular so most of the times the DJ’s

popular so most of the times the DJ’s would play underground techno which I’m

would play underground techno which I’m

would play underground techno which I’m personally fine with but I couldn’t help

personally fine with but I couldn’t help

personally fine with but I couldn’t help but wonder how amazing those videos

but wonder how amazing those videos

but wonder how amazing those videos would get if I were to replace the

would get if I were to replace the

would get if I were to replace the original music with nineties trash hits

original music with nineties trash hits

original music with nineties trash hits so I did I called it 90s boiler room let

so I did I called it 90s boiler room let

so I did I called it 90s boiler room let me show you

me show you

me show you [Music]

[Music]

[Music] with freedom

this was a lot of fun but when I started

this was a lot of fun but when I started I didn’t have any followers on Twitter

I didn’t have any followers on Twitter

I didn’t have any followers on Twitter or Facebook that would spread my work I

or Facebook that would spread my work I

or Facebook that would spread my work I did get lucky though because a

did get lucky though because a

did get lucky though because a journalist from Vienna who was writing

journalist from Vienna who was writing

journalist from Vienna who was writing for Vice found out about the project and

for Vice found out about the project and

for Vice found out about the project and then they wrote this article here

yeah so after that that just started

yeah so after that that just started spreading and you know people all

spreading and you know people all

spreading and you know people all millions of people were watching those

millions of people were watching those

millions of people were watching those stupid videos I made now remember how

stupid videos I made now remember how

stupid videos I made now remember how this talk is called the secret of going

this talk is called the secret of going

this talk is called the secret of going viral yeah that’s totally a lie there’s

viral yeah that’s totally a lie there’s

viral yeah that’s totally a lie there’s no there’s no secret to going viral come

no there’s no secret to going viral come

no there’s no secret to going viral come on if I knew it do you think I would

on if I knew it do you think I would

on if I knew it do you think I would tell you hell no but but I do believe

tell you hell no but but I do believe

tell you hell no but but I do believe that there’s a pattern behind many

that there’s a pattern behind many

that there’s a pattern behind many things that do go viral

things that do go viral

things that do go viral I think the success of an idea depends

I think the success of an idea depends

I think the success of an idea depends on two things mainly an insight and a

on two things mainly an insight and a

on two things mainly an insight and a mechanic now an insight is a word

mechanic now an insight is a word

mechanic now an insight is a word douchey advertising people use to

douchey advertising people use to

douchey advertising people use to describe a certain observation something

describe a certain observation something

describe a certain observation something you would say that would make people go

you would say that would make people go

you would say that would make people go like hmm you’re right

like hmm you’re right

like hmm you’re right I never noticed that but obviously

I never noticed that but obviously

I never noticed that but obviously having some kind of observation is not

having some kind of observation is not

having some kind of observation is not enough your observation has to be clever

enough your observation has to be clever

enough your observation has to be clever or funny or original actually that’s to

or funny or original actually that’s to

or funny or original actually that’s to be all of the above let me give you an

be all of the above let me give you an

be all of the above let me give you an example if I say something like the

example if I say something like the

example if I say something like the story of Harry Potter is unrealistic

story of Harry Potter is unrealistic

story of Harry Potter is unrealistic because he learns magic at school it is

because he learns magic at school it is

because he learns magic at school it is an observation it is an insight it’s not

an observation it is an insight it’s not

an observation it is an insight it’s not a very good one because we all know that

a very good one because we all know that

a very good one because we all know that I’m not telling you anything new it’s

I’m not telling you anything new it’s

I’m not telling you anything new it’s not very surprising but if I were to say

not very surprising but if I were to say

not very surprising but if I were to say let’s say the story of Harry Potter is

let’s say the story of Harry Potter is

let’s say the story of Harry Potter is unrealistic because he can actually use

unrealistic because he can actually use

unrealistic because he can actually use what he learned at school in real life

what he learned at school in real life

what he learned at school in real life you see this is a whole different

you see this is a whole different

you see this is a whole different approach this is a whole new way to see

approach this is a whole new way to see

approach this is a whole new way to see Harry Potter in your story and that what

Harry Potter in your story and that what

Harry Potter in your story and that what that is what makes it funny to you this

that is what makes it funny to you this

that is what makes it funny to you this is what makes it clever and original and

is what makes it clever and original and

is what makes it clever and original and this is what makes it a good insight

this is what makes it a good insight

this is what makes it a good insight every game-changing product every ad

every game-changing product every ad

every game-changing product every ad campaign every good joke are based on an

campaign every good joke are based on an

campaign every good joke are based on an insight and then there’s the mechanic

insight and then there’s the mechanic

insight and then there’s the mechanic which is simply the method you use to

which is simply the method you use to

which is simply the method you use to communicate your insight which medium

communicate your insight which medium

communicate your insight which medium will you pick what’s your tonality

will you pick what’s your tonality

will you pick what’s your tonality imagine the insight as a problem and the

imagine the insight as a problem and the

imagine the insight as a problem and the mechanic as how you tell people

mechanic as how you tell people

mechanic as how you tell people about your problem most people think

about your problem most people think

about your problem most people think this is about solving problems it’s not

this is about solving problems it’s not

this is about solving problems it’s not art does not solve problems art exposes

art does not solve problems art exposes

art does not solve problems art exposes problems art gets things started and

problems art gets things started and

problems art gets things started and that is completely enough it’s fine

that is completely enough it’s fine

that is completely enough it’s fine because only after you’ve found and

because only after you’ve found and

because only after you’ve found and understood the problem you can try and

understood the problem you can try and

understood the problem you can try and solve it so last year I noticed the

solve it so last year I noticed the

solve it so last year I noticed the problem I saw people who were taking

problem I saw people who were taking

problem I saw people who were taking selfies doing yoga

selfies doing yoga

selfies doing yoga jumping juggling in the middle of

jumping juggling in the middle of

jumping juggling in the middle of berlin’s holocaust memorial those people

berlin’s holocaust memorial those people

berlin’s holocaust memorial those people weren’t doing it because they didn’t

weren’t doing it because they didn’t

weren’t doing it because they didn’t know where they were they know exactly

know where they were they know exactly

know where they were they know exactly where they were they just didn’t care

where they were they just didn’t care

where they were they just didn’t care all they wanted was a pretty picture for

all they wanted was a pretty picture for

all they wanted was a pretty picture for their Facebook profile and that was my

their Facebook profile and that was my

their Facebook profile and that was my insight we are so obsessed with social

insight we are so obsessed with social

insight we are so obsessed with social media we would literally dance on

media we would literally dance on

media we would literally dance on someone else’s grave or memorial without

someone else’s grave or memorial without

someone else’s grave or memorial without even realizing now I didn’t want to tell

even realizing now I didn’t want to tell

even realizing now I didn’t want to tell people what to do I merely wanted to

people what to do I merely wanted to

people what to do I merely wanted to show them what it was that they were

show them what it was that they were

show them what it was that they were doing so I looked through thousands of

doing so I looked through thousands of

doing so I looked through thousands of selfies that people were uploading

selfies that people were uploading

selfies that people were uploading publicly to social media and I picked 12

publicly to social media and I picked 12

publicly to social media and I picked 12 of the most tasteless ones and then I

of the most tasteless ones and then I

of the most tasteless ones and then I combined them with actual footage of

combined them with actual footage of

combined them with actual footage of Nazi death camps and that was my

Nazi death camps and that was my

Nazi death camps and that was my mechanic I had to come up with a name so

mechanic I had to come up with a name so

mechanic I had to come up with a name so I took the word Yolo you only live once

I took the word Yolo you only live once

I took the word Yolo you only live once which stands for this new kind of

which stands for this new kind of

which stands for this new kind of ignorance you can see on social media

ignorance you can see on social media

ignorance you can see on social media and the word Holocaust which stands for

and the word Holocaust which stands for

and the word Holocaust which stands for dollar cost I called it Yolo cost then I

dollar cost I called it Yolo cost then I

dollar cost I called it Yolo cost then I bought the website and on this website I

bought the website and on this website I

bought the website and on this website I showcased the project but I also

showcased the project but I also

showcased the project but I also included a message to the people whose

included a message to the people whose

included a message to the people whose selfies are used if you want me to

selfies are used if you want me to

selfies are used if you want me to remove your selfie no problem just write

remove your selfie no problem just write

remove your selfie no problem just write an email to undo Shmi at yo loca study

I ended up reaching about a hundred

I ended up reaching about a hundred million people with this project and

million people with this project and

million people with this project and after less than a week all 12 people who

after less than a week all 12 people who

after less than a week all 12 people who selfies I used contacted me and asked me

selfies I used contacted me and asked me

selfies I used contacted me and asked me to remove them so after one week I was

to remove them so after one week I was

to remove them so after one week I was able to successfully and my project and

able to successfully and my project and

able to successfully and my project and I thought it was nice to have a project

I thought it was nice to have a project

I thought it was nice to have a project that actually ends in this very endless

that actually ends in this very endless

that actually ends in this very endless Internet another good way of coming up

Internet another good way of coming up

Internet another good way of coming up with ideas is having an opponent your

with ideas is having an opponent your

with ideas is having an opponent your opponent can be anything it could be a

opponent can be anything it could be a

opponent can be anything it could be a certain type of behavior it could be a

certain type of behavior it could be a

certain type of behavior it could be a company it could be a regime and in my

company it could be a regime and in my

company it could be a regime and in my next project I took up on a very big

next project I took up on a very big

next project I took up on a very big opponent Twitter so a few months back I

opponent Twitter so a few months back I

opponent Twitter so a few months back I got this really nasty tweet I mean I get

got this really nasty tweet I mean I get

got this really nasty tweet I mean I get lots of those but this one was extra

lots of those but this one was extra

lots of those but this one was extra juicy so I decided to report it I never

juicy so I decided to report it I never

juicy so I decided to report it I never reported anything before on Twitter but

reported anything before on Twitter but

reported anything before on Twitter but I was curious to see what would happen

I was curious to see what would happen

I was curious to see what would happen and about a week later Twitter replied

and about a week later Twitter replied

and about a week later Twitter replied they send me an email saying that they

they send me an email saying that they

they send me an email saying that they couldn’t find any violation of their

couldn’t find any violation of their

couldn’t find any violation of their guidelines

guidelines

guidelines in that tweet this is when I started to

in that tweet this is when I started to

in that tweet this is when I started to question Twitter’s approach towards hate

question Twitter’s approach towards hate

question Twitter’s approach towards hate speech and that was my insight so I

speech and that was my insight so I

speech and that was my insight so I conducted an experiment I reported over

conducted an experiment I reported over

conducted an experiment I reported over 300 racist homophobic anti-semitic in

300 racist homophobic anti-semitic in

300 racist homophobic anti-semitic in Islamophobic tweets we’re not talking

Islamophobic tweets we’re not talking

Islamophobic tweets we’re not talking about insults we’re talking about things

about insults we’re talking about things

about insults we’re talking about things that are mostly illegal in Germany after

that are mostly illegal in Germany after

that are mostly illegal in Germany after six months of reporting I think yet one

six months of reporting I think yet one

six months of reporting I think yet one single email saying a tweet was deleted

single email saying a tweet was deleted

single email saying a tweet was deleted and the vast majority of hate speech

and the vast majority of hate speech

and the vast majority of hate speech just stayed online so I figured if

just stayed online so I figured if

just stayed online so I figured if Twitter things I should see those tweets

Twitter things I should see those tweets

Twitter things I should see those tweets maybe they should see them as well so I

maybe they should see them as well so I

maybe they should see them as well so I showed them

showed them

showed them I picked 30 of the 300 tweets and I

I picked 30 of the 300 tweets and I

I picked 30 of the 300 tweets and I turned them into stencils then I drove

turned them into stencils then I drove

turned them into stencils then I drove to Hamburg and I sprayed them right in

to Hamburg and I sprayed them right in

to Hamburg and I sprayed them right in front of Twitter’s German headquarters

front of Twitter’s German headquarters

front of Twitter’s German headquarters [Applause]

Jesus you’re too generous this is me now

Jesus you’re too generous this is me now some of you might ask why the warning

some of you might ask why the warning

some of you might ask why the warning vest I noticed that if you wear one of

vest I noticed that if you wear one of

vest I noticed that if you wear one of these you can get away with anything

these you can get away with anything

these you can get away with anything people think you work for the city and

people think you work for the city and

people think you work for the city and they will let you do anything you want

they will let you do anything you want

they will let you do anything you want but relax it’s not it’s not it’s not

but relax it’s not it’s not it’s not

but relax it’s not it’s not it’s not actual spray this is chalk spray so it

actual spray this is chalk spray so it

actual spray this is chalk spray so it goes away very easily with water it was

goes away very easily with water it was

goes away very easily with water it was gone after a day Twitter obviously has

gone after a day Twitter obviously has

gone after a day Twitter obviously has not responded to my project but they did

not responded to my project but they did

not responded to my project but they did inspire others to take action two weeks

inspire others to take action two weeks

inspire others to take action two weeks later someone use projections to protest

later someone use projections to protest

later someone use projections to protest against Twitter Twitter’s policies at

against Twitter Twitter’s policies at

against Twitter Twitter’s policies at their headquarters in San Francisco and

their headquarters in San Francisco and

their headquarters in San Francisco and about a month later the entrance to

about a month later the entrance to

about a month later the entrance to Twitter’s office in Tokyo was full of

Twitter’s office in Tokyo was full of

Twitter’s office in Tokyo was full of hateful tweets but sometimes it’s not

hateful tweets but sometimes it’s not

hateful tweets but sometimes it’s not even about the amount of time or effort

even about the amount of time or effort

even about the amount of time or effort you put in because even the smallest

you put in because even the smallest

you put in because even the smallest ideas can have lots of impact I’ll give

ideas can have lots of impact I’ll give

ideas can have lots of impact I’ll give you an example few months ago Donald

you an example few months ago Donald

you an example few months ago Donald Donald Trump my favorite president went

Donald Trump my favorite president went

Donald Trump my favorite president went on the first overseas trip of his

on the first overseas trip of his

on the first overseas trip of his presidency and he kept uploading

presidency and he kept uploading

presidency and he kept uploading pictures of all of his adventures to

pictures of all of his adventures to

pictures of all of his adventures to social media which made the internet a

social media which made the internet a

social media which made the internet a very fun place at that time we had lots

very fun place at that time we had lots

very fun place at that time we had lots of fun it was it was humanness ok it was

of fun it was it was humanness ok it was

of fun it was it was humanness ok it was great

great

great he made the Internet great again yeah we

he made the Internet great again yeah we

he made the Internet great again yeah we had lots of fun

so edits stopped in Saudi Arabia he

so edits stopped in Saudi Arabia he uploaded this picture now this picture

uploaded this picture now this picture

uploaded this picture now this picture was already amazing the way it was don’t

was already amazing the way it was don’t

was already amazing the way it was don’t get me wrong I did feel like there was

get me wrong I did feel like there was

get me wrong I did feel like there was something missing though so I fixed it I

uploaded this image to Twitter and with

uploaded this image to Twitter and with only five minutes of work I was able to

only five minutes of work I was able to

only five minutes of work I was able to reach almost 22 million people and even

reach almost 22 million people and even

reach almost 22 million people and even this work is based on an insight I wrote

this work is based on an insight I wrote

this work is based on an insight I wrote it right above the image you can add a

it right above the image you can add a

it right above the image you can add a fictional villain to this image and it’s

fictional villain to this image and it’s

fictional villain to this image and it’s not even weird look I hope what I’m

not even weird look I hope what I’m

not even weird look I hope what I’m saying is helping you realize the

saying is helping you realize the

saying is helping you realize the amazing potential of the times we live

amazing potential of the times we live

amazing potential of the times we live in going viral is more than just a

in going viral is more than just a

in going viral is more than just a marketing trick or a manual for cat

marketing trick or a manual for cat

marketing trick or a manual for cat content this is about making your voice

content this is about making your voice

content this is about making your voice heard if you have something to say

heard if you have something to say

heard if you have something to say now’s your chance there has never been a

now’s your chance there has never been a

now’s your chance there has never been a better time and it doesn’t matter if

better time and it doesn’t matter if

better time and it doesn’t matter if you’re going up against a multi-billion

you’re going up against a multi-billion

you’re going up against a multi-billion dollar company or you just want to make

dollar company or you just want to make

dollar company or you just want to make people laugh because you no longer have

people laugh because you no longer have

people laugh because you no longer have to stand and watch from the sidelines

to stand and watch from the sidelines

to stand and watch from the sidelines you can now if you have the right idea

you can now if you have the right idea

you can now if you have the right idea you can use the internet to reach the

you can use the internet to reach the

you can use the internet to reach the whole world from your home in your

whole world from your home in your

whole world from your home in your underwear theoretically thank you

”

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