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Changing How We See/Serve People With Physical Disabilities | Joy Wagner | TEDxBarringtonAreaLibrary


my brother was 29 years old when he

my brother was 29 years old when he suddenly lost the vision in one eye it

suddenly lost the vision in one eye it

suddenly lost the vision in one eye it took six months emergency room visits

took six months emergency room visits

took six months emergency room visits and multiple doctors to figure out that

and multiple doctors to figure out that

and multiple doctors to figure out that he had multiple sclerosis and it’s hard

he had multiple sclerosis and it’s hard

he had multiple sclerosis and it’s hard to say we’re gonna call it a mouse now

to say we’re gonna call it a mouse now

to say we’re gonna call it a mouse now about a year and a half later I rolled

about a year and a half later I rolled

about a year and a half later I rolled over in bed one morning and everything I

over in bed one morning and everything I

over in bed one morning and everything I knew about my life changed I couldn’t

knew about my life changed I couldn’t

knew about my life changed I couldn’t see lift my head or get out of bed by

see lift my head or get out of bed by

see lift my head or get out of bed by myself there’s nothing scarier than just

myself there’s nothing scarier than just

myself there’s nothing scarier than just completely not knowing what to do where

completely not knowing what to do where

completely not knowing what to do where to turn how to react even at that

to turn how to react even at that

to turn how to react even at that particular moment people who have

particular moment people who have

particular moment people who have diseases that come on suddenly or

diseases that come on suddenly or

diseases that come on suddenly or conditions that come on suddenly are

conditions that come on suddenly are

conditions that come on suddenly are very often ill prepared to deal with it

what I find about many of the people

what I find about many of the people that we work with at the neuro balance

that we work with at the neuro balance

that we work with at the neuro balance Center is that they were diagnosed when

Center is that they were diagnosed when

Center is that they were diagnosed when they were young adults and they at the

they were young adults and they at the

they were young adults and they at the time like all other people in their 20s

time like all other people in their 20s

time like all other people in their 20s let’s say think they’re invincible that

let’s say think they’re invincible that

let’s say think they’re invincible that kind of stuff doesn’t happen you’re

kind of stuff doesn’t happen you’re

kind of stuff doesn’t happen you’re puffed up with the idea that you can

puffed up with the idea that you can

puffed up with the idea that you can accomplish anything that the world is at

accomplish anything that the world is at

accomplish anything that the world is at your feet and that if you work hard

your feet and that if you work hard

your feet and that if you work hard enough and try hard enough you can

enough and try hard enough you can

enough and try hard enough you can achieve anything you want we’re

achieve anything you want we’re

achieve anything you want we’re finishing school building careers and

finishing school building careers and

finishing school building careers and raising families and one day everything

raising families and one day everything

raising families and one day everything changes

I read a book recently by Sheryl

I read a book recently by Sheryl Sandberg called option B she suffered an

Sandberg called option B she suffered an

Sandberg called option B she suffered an intense sudden loss in her life you have

intense sudden loss in her life you have

intense sudden loss in her life you have no idea what to do next

no idea what to do next

no idea what to do next and that’s when you learn that

and that’s when you learn that

and that’s when you learn that resilience according to Cheryl is a

resilience according to Cheryl is a

resilience according to Cheryl is a muscle that you have to build when we’re

muscle that you have to build when we’re

muscle that you have to build when we’re young people we haven’t had a chance to

young people we haven’t had a chance to

young people we haven’t had a chance to build that resilience muscle so we’re

build that resilience muscle so we’re

build that resilience muscle so we’re completely unprepared in a way that we

completely unprepared in a way that we

completely unprepared in a way that we might not be if we had been a little bit

might not be if we had been a little bit

might not be if we had been a little bit older and all of our peers weren’t

older and all of our peers weren’t

older and all of our peers weren’t happy-go-lucky and running out there

happy-go-lucky and running out there

happy-go-lucky and running out there going after their dreams and I think the

going after their dreams and I think the

going after their dreams and I think the most important thing I experienced then

most important thing I experienced then

most important thing I experienced then was a complete isolation

was a complete isolation

was a complete isolation I had nothing to compare it to

I had nothing to compare it to

I had nothing to compare it to I had nothing around me that looked like

I had nothing around me that looked like

I had nothing around me that looked like what happened to me and I could imitate

what happened to me and I could imitate

what happened to me and I could imitate to try to move on or move up or move

to try to move on or move up or move

to try to move on or move up or move over what I live with now is the fact

over what I live with now is the fact

over what I live with now is the fact that I will never know if tomorrow is

that I will never know if tomorrow is

that I will never know if tomorrow is the next time that’s gonna happen to me

the next time that’s gonna happen to me

the next time that’s gonna happen to me I recovered after about six months I got

I recovered after about six months I got

I recovered after about six months I got back about 80% of what I had lost that

back about 80% of what I had lost that

back about 80% of what I had lost that day and I’m one of the really really

day and I’m one of the really really

day and I’m one of the really really lucky ones I have an amazing family who

lucky ones I have an amazing family who

lucky ones I have an amazing family who jumped into action and helped me with

jumped into action and helped me with

jumped into action and helped me with everything from driving my children

everything from driving my children

everything from driving my children where they needed to go

where they needed to go

where they needed to go fixing my food being there all my kids

fixing my food being there all my kids

fixing my food being there all my kids woke up in the morning and pretending

woke up in the morning and pretending

woke up in the morning and pretending it’s just cuz you know because I wasn’t

it’s just cuz you know because I wasn’t

it’s just cuz you know because I wasn’t ready to tell my children I was very

ready to tell my children I was very

ready to tell my children I was very lucky but I also experienced the

lucky but I also experienced the

lucky but I also experienced the response of people in my neighborhood

response of people in my neighborhood

response of people in my neighborhood and my community

and my community

and my community and my workplace and that wasn’t jumping

and my workplace and that wasn’t jumping

and my workplace and that wasn’t jumping and help that was how long till you’re

and help that was how long till you’re

and help that was how long till you’re back at work and well I don’t want to

back at work and well I don’t want to

back at work and well I don’t want to disturb her so I’m not gonna ring the

disturb her so I’m not gonna ring the

disturb her so I’m not gonna ring the bell or call her and I don’t want her to

bell or call her and I don’t want her to

bell or call her and I don’t want her to feel badly like she can’t come with and

feel badly like she can’t come with and

feel badly like she can’t come with and we’re doing this so I don’t invite her

isolation is our biggest enemy and it’s

isolation is our biggest enemy and it’s the thing that I’m hoping I can get you

the thing that I’m hoping I can get you

the thing that I’m hoping I can get you to change because I think we as a

to change because I think we as a

to change because I think we as a community can do better having said that

community can do better having said that

community can do better having said that I think that we the disabled population

I think that we the disabled population

I think that we the disabled population that I joined in 2001 can also do better

that I joined in 2001 can also do better

that I joined in 2001 can also do better so first we’re gonna change a really

ensconced tradition that we all have our

ensconced tradition that we all have our parents taught us that when someone

parents taught us that when someone

parents taught us that when someone appears different you don’t stare and so

appears different you don’t stare and so

appears different you don’t stare and so we avert our eyes when somebody looks

we avert our eyes when somebody looks

we avert our eyes when somebody looks different we don’t want to stare we want

different we don’t want to stare we want

different we don’t want to stare we want to be polite we don’t want to embarrass

to be polite we don’t want to embarrass

to be polite we don’t want to embarrass them we don’t want to make them feel

them we don’t want to make them feel

them we don’t want to make them feel different so we don’t look because of

different so we don’t look because of

different so we don’t look because of that the disabled person also doesn’t

that the disabled person also doesn’t

that the disabled person also doesn’t look doesn’t make eye contact with you

look doesn’t make eye contact with you

look doesn’t make eye contact with you they don’t want to stick out in a crowd

they don’t want to stick out in a crowd

they don’t want to stick out in a crowd they don’t want to be the elephant in

they don’t want to be the elephant in

they don’t want to be the elephant in the room and they were taught by their

the room and they were taught by their

the room and they were taught by their parents don’t stare don’t look so we are

parents don’t stare don’t look so we are

parents don’t stare don’t look so we are helping the people around us not feel

helping the people around us not feel

helping the people around us not feel embarrassed by not establishing eye

embarrassed by not establishing eye

embarrassed by not establishing eye contact with them and there goes the

contact with them and there goes the

contact with them and there goes the circle

circle

circle no eye contact no eye contact no eye

no eye contact no eye contact no eye

no eye contact no eye contact no eye contact so we’re not learning about the

contact so we’re not learning about the

contact so we’re not learning about the disabled people in our community and

disabled people in our community and

disabled people in our community and they’re not learning that it’s okay that

they’re not learning that it’s okay that

they’re not learning that it’s okay that they look different and that they can

they look different and that they can

they look different and that they can ask for help

ask for help

ask for help if you use census data about 20% of the

if you use census data about 20% of the

if you use census data about 20% of the population is disabled I’m curious when

population is disabled I’m curious when

population is disabled I’m curious when you look around the room how many people

you look around the room how many people

you look around the room how many people you see in this room that you think are

you see in this room that you think are

you see in this room that you think are disabled that’s 20 people in this room

disabled that’s 20 people in this room

disabled that’s 20 people in this room for most of us including me today right

for most of us including me today right

for most of us including me today right now

now

now aside from effect and I’m sitting in a

aside from effect and I’m sitting in a

aside from effect and I’m sitting in a chair when no one else is when they do

chair when no one else is when they do

chair when no one else is when they do these talks

these talks

these talks you wouldn’t know I was disabled it’s

you wouldn’t know I was disabled it’s

you wouldn’t know I was disabled it’s great most of the time that I’m not

great most of the time that I’m not

great most of the time that I’m not wearing a neon sign

wearing a neon sign

wearing a neon sign but in addition nobody cuts me any slack

but in addition nobody cuts me any slack

but in addition nobody cuts me any slack in addition nobody knows what to say so

in addition nobody knows what to say so

in addition nobody knows what to say so they don’t ask me about my story and I’m

they don’t ask me about my story and I’m

they don’t ask me about my story and I’m left out so in 2001 I was diagnosed in

left out so in 2001 I was diagnosed in

left out so in 2001 I was diagnosed in 2003 I approached the yoga studio owner

2003 I approached the yoga studio owner

2003 I approached the yoga studio owner in Barrington and I asked if she’d be

in Barrington and I asked if she’d be

in Barrington and I asked if she’d be willing to let me offer an adaptive

willing to let me offer an adaptive

willing to let me offer an adaptive fitness class for people with MS and she

fitness class for people with MS and she

fitness class for people with MS and she said sure so my dad made up the name fit

said sure so my dad made up the name fit

said sure so my dad made up the name fit I’m asked my aunt drew us a logo I made

I’m asked my aunt drew us a logo I made

I’m asked my aunt drew us a logo I made a little poster and I posted it on the

a little poster and I posted it on the

a little poster and I posted it on the bulletin board in a little yoga studio

bulletin board in a little yoga studio

bulletin board in a little yoga studio up 25 stairs with one handicapped space

up 25 stairs with one handicapped space

up 25 stairs with one handicapped space on the street and no parking lot nearby

on the street and no parking lot nearby

on the street and no parking lot nearby I put up the sign naively not realizing

I put up the sign naively not realizing

I put up the sign naively not realizing that I picked the wrong place and five

that I picked the wrong place and five

that I picked the wrong place and five people showed up the first day and none

people showed up the first day and none

people showed up the first day and none of those five people were members at

of those five people were members at

of those five people were members at those yoga’s at that yoga studio but

those yoga’s at that yoga studio but

those yoga’s at that yoga studio but five people came that means that you all

five people came that means that you all

five people came that means that you all know someone who’s disabled they may not

know someone who’s disabled they may not

know someone who’s disabled they may not be here today you may not have seen them

be here today you may not have seen them

be here today you may not have seen them in a while but everybody knows somebody

in a while but everybody knows somebody

in a while but everybody knows somebody who could benefit from being asked to

who could benefit from being asked to

who could benefit from being asked to tell their story who could benefit from

tell their story who could benefit from

tell their story who could benefit from you establishing eye contact knocking on

you establishing eye contact knocking on

you establishing eye contact knocking on the door and making that phone call

the door and making that phone call

the door and making that phone call you have to face that uncomfortable

you have to face that uncomfortable

you have to face that uncomfortable moment because everybody wins in the end

moment because everybody wins in the end

moment because everybody wins in the end everybody wins every night I wonder what

everybody wins every night I wonder what

everybody wins every night I wonder what tomorrow brings and the next day I get

tomorrow brings and the next day I get

tomorrow brings and the next day I get to go up and do the best job in the

to go up and do the best job in the

to go up and do the best job in the whole I picked my job

whole I picked my job

whole I picked my job I picked who I wanted to work with

I picked who I wanted to work with

I picked who I wanted to work with I picked who I wanted to work for and I

I picked who I wanted to work for and I

I picked who I wanted to work for and I dragged them all along with me while I

dragged them all along with me while I

dragged them all along with me while I had my dukes up and we’re looking at was

had my dukes up and we’re looking at was

had my dukes up and we’re looking at was looking under every rock to find some

looking under every rock to find some

looking under every rock to find some way that I could live better after I

way that I could live better after I

way that I could live better after I left the doctor’s office and I’m taking

left the doctor’s office and I’m taking

left the doctor’s office and I’m taking my medicine now what what do we do next

you don’t see the disabled people

you don’t see the disabled people because they are not there about town

because they are not there about town

because they are not there about town they’re not eating in our local

they’re not eating in our local

they’re not eating in our local restaurants they’re not shopping in our

restaurants they’re not shopping in our

restaurants they’re not shopping in our local stores part of that we can change

local stores part of that we can change

local stores part of that we can change but part of it is that we have these

but part of it is that we have these

but part of it is that we have these gorgeous old buildings in Barrington and

gorgeous old buildings in Barrington and

gorgeous old buildings in Barrington and there are two cement steps to get in the

there are two cement steps to get in the

there are two cement steps to get in the front door or the bathrooms are in the

front door or the bathrooms are in the

front door or the bathrooms are in the basement or there’s one handicapped

basement or there’s one handicapped

basement or there’s one handicapped space in front or there’s no parking lot

space in front or there’s no parking lot

space in front or there’s no parking lot for blacks our energy is precious when

for blacks our energy is precious when

for blacks our energy is precious when we’re disabled we might work twice as

we’re disabled we might work twice as

we’re disabled we might work twice as twice as hard to do that same thing that

twice as hard to do that same thing that

twice as hard to do that same thing that you take for granted so when it’s apps

you take for granted so when it’s apps

you take for granted so when it’s apps too much of our precious energy to go to

too much of our precious energy to go to

too much of our precious energy to go to a place that’s not very convenient we

a place that’s not very convenient we

a place that’s not very convenient we don’t go and we say no when you invite

don’t go and we say no when you invite

don’t go and we say no when you invite us we don’t really want to explain why

us we don’t really want to explain why

us we don’t really want to explain why we’re saying no we don’t want you to

we’re saying no we don’t want you to

we’re saying no we don’t want you to feel bad and one and pick a different

feel bad and one and pick a different

feel bad and one and pick a different restaurant or a different venue so we

restaurant or a different venue so we

restaurant or a different venue so we stay quiet so this is our fault too this

stay quiet so this is our fault too this

stay quiet so this is our fault too this is everybody’s fault so I run a

is everybody’s fault so I run a

is everybody’s fault so I run a non-profit we serve about 750 people

non-profit we serve about 750 people

non-profit we serve about 750 people it started as that fit I masks class and

it started as that fit I masks class and

it started as that fit I masks class and then we moved seven times

then we moved seven times

then we moved seven times 14 years and every time we move we try

14 years and every time we move we try

14 years and every time we move we try to do better we we didn’t have enough

to do better we we didn’t have enough

to do better we we didn’t have enough parking there so then we moved to a

parking there so then we moved to a

parking there so then we moved to a place that had a parking lot yeah but

place that had a parking lot yeah but

place that had a parking lot yeah but not a great parking lot but I don’t

not a great parking lot but I don’t

not a great parking lot but I don’t learn without stumbling we all learn by

learn without stumbling we all learn by

learn without stumbling we all learn by stumbling along and each time trying to

stumbling along and each time trying to

stumbling along and each time trying to pick a new location that would work for

pick a new location that would work for

pick a new location that would work for us so our last move we went and looked

us so our last move we went and looked

us so our last move we went and looked at every place we could possibly rent we

at every place we could possibly rent we

at every place we could possibly rent we wanted to double our space we need more

wanted to double our space we need more

wanted to double our space we need more space and we looked high and low and it

space and we looked high and low and it

space and we looked high and low and it was not an easy look but we found a

was not an easy look but we found a

was not an easy look but we found a place that we thought first of all had a

place that we thought first of all had a

place that we thought first of all had a big enough parking lot right outside the

big enough parking lot right outside the

big enough parking lot right outside the door they were gonna let us put

door they were gonna let us put

door they were gonna let us put automatic openers on they were gonna

automatic openers on they were gonna

automatic openers on they were gonna widen the door to the bathroom the

widen the door to the bathroom the

widen the door to the bathroom the vacancy was on the first floor our life

vacancy was on the first floor our life

vacancy was on the first floor our life was good and we could afford the rent

was good and we could afford the rent

was good and we could afford the rent and so we were all we could went to an

and so we were all we could went to an

and so we were all we could went to an architect

architect

architect we got everything planned out we’re

we got everything planned out we’re

we got everything planned out we’re about to sign the contract and the phone

about to sign the contract and the phone

about to sign the contract and the phone rings and they say the tenants in the

rings and they say the tenants in the

rings and they say the tenants in the building are not comfortable with having

building are not comfortable with having

building are not comfortable with having you in the building the commotion

you in the building the commotion

you in the building the commotion doesn’t fit with what we do

doesn’t fit with what we do

doesn’t fit with what we do so the commotion by the way is the

so the commotion by the way is the

so the commotion by the way is the wheelchairs walkers and canes the

wheelchairs walkers and canes the

wheelchairs walkers and canes the commotion is that it may take us a

commotion is that it may take us a

commotion is that it may take us a little longer to get from our car to the

little longer to get from our car to the

little longer to get from our car to the neuro balance space in the building the

neuro balance space in the building the

neuro balance space in the building the commotion is that they’d have to remodel

commotion is that they’d have to remodel

commotion is that they’d have to remodel a bathroom the commotion is that the

a bathroom the commotion is that the

a bathroom the commotion is that the choice parking space is right in front

choice parking space is right in front

choice parking space is right in front of the door we’re gonna be changed to

of the door we’re gonna be changed to

of the door we’re gonna be changed to handicapped spaces so there were fewer

handicapped spaces so there were fewer

handicapped spaces so there were fewer of them then and their favorite place to

of them then and their favorite place to

of them then and their favorite place to park was was gonna be gone interestingly

park was was gonna be gone interestingly

park was was gonna be gone interestingly I think sometimes discrimination because

I think sometimes discrimination because

I think sometimes discrimination because that’s what we’re talking about here

that’s what we’re talking about here

that’s what we’re talking about here sometimes it’s deliberate but more often

sometimes it’s deliberate but more often

sometimes it’s deliberate but more often it’s inadvertent it’s because we don’t

it’s inadvertent it’s because we don’t

it’s inadvertent it’s because we don’t realize

realize

realize that what we’re saying hurts or we don’t

that what we’re saying hurts or we don’t

that what we’re saying hurts or we don’t realize that discrimination needs to

realize that discrimination needs to

realize that discrimination needs to include people who are disabled and it’s

include people who are disabled and it’s

include people who are disabled and it’s not just about the color you are or the

not just about the color you are or the

not just about the color you are or the sex that you are it’s how how abled you

sex that you are it’s how how abled you

sex that you are it’s how how abled you are and some people would say that we’re

are and some people would say that we’re

are and some people would say that we’re all only temporarily abled we’re born

all only temporarily abled we’re born

all only temporarily abled we’re born completely dependent and most of us

completely dependent and most of us

completely dependent and most of us leave this world completely dependent as

leave this world completely dependent as

leave this world completely dependent as well but in the middle we don’t realize

well but in the middle we don’t realize

well but in the middle we don’t realize that everybody around us has a different

that everybody around us has a different

that everybody around us has a different level of ability

level of ability

level of ability we’re differently abled every single one

we’re differently abled every single one

we’re differently abled every single one of us so the 700 people who come to the

of us so the 700 people who come to the

of us so the 700 people who come to the centre come because it’s safe place they

centre come because it’s safe place they

centre come because it’s safe place they come because they want to be able to do

come because they want to be able to do

come because they want to be able to do something about their condition and you

something about their condition and you

something about their condition and you can’t control that you have MS or

can’t control that you have MS or

can’t control that you have MS or Parkinson’s or stroke or neuropathy or

Parkinson’s or stroke or neuropathy or

Parkinson’s or stroke or neuropathy or ALS but you can control what you do

ALS but you can control what you do

ALS but you can control what you do about it how you react to it how you

about it how you react to it how you

about it how you react to it how you react to others how you can educate

react to others how you can educate

react to others how you can educate others to react to you and to treat you

others to react to you and to treat you

others to react to you and to treat you and so we come to this place where

and so we come to this place where

and so we come to this place where there’s transportation with a lift that

there’s transportation with a lift that

there’s transportation with a lift that can get you there where there’s every

can get you there where there’s every

can get you there where there’s every space in the first row as a handicapped

space in the first row as a handicapped

space in the first row as a handicapped space six handicapped bathrooms lowered

space six handicapped bathrooms lowered

space six handicapped bathrooms lowered counters everything we could possibly

counters everything we could possibly

counters everything we could possibly think of no thresholds between different

think of no thresholds between different

think of no thresholds between different types of flooring and we come there

types of flooring and we come there

types of flooring and we come there because we don’t want to be the elephant

because we don’t want to be the elephant

because we don’t want to be the elephant in the room and there you’re in a room

in the room and there you’re in a room

in the room and there you’re in a room of elephants everybody’s the same

of elephants everybody’s the same

of elephants everybody’s the same everybody’s the same amount challenged

everybody’s the same amount challenged

everybody’s the same amount challenged everybody’s got something they can’t do

everybody’s got something they can’t do

everybody’s got something they can’t do and they’re accepted there and so it’s a

and they’re accepted there and so it’s a

and they’re accepted there and so it’s a place that we belong and it’s a place

place that we belong and it’s a place

place that we belong and it’s a place for us to build our resilience muscle

for us to build our resilience muscle

for us to build our resilience muscle because an option B they also talked

because an option B they also talked

because an option B they also talked about Collette

about Collette

about Collette resilience collective roomy resilience

resilience collective roomy resilience

resilience collective roomy resilience is about surrounding yourself with other

is about surrounding yourself with other

is about surrounding yourself with other people who have been through the stage

people who have been through the stage

people who have been through the stage that you’re going through and are

that you’re going through and are

that you’re going through and are willing to hang on to you while you feel

willing to hang on to you while you feel

willing to hang on to you while you feel you can’t do it and help you learn how

you can’t do it and help you learn how

you can’t do it and help you learn how to do it how to be resilient how to keep

to do it how to be resilient how to keep

to do it how to be resilient how to keep going how to push the limits how to find

going how to push the limits how to find

going how to push the limits how to find other people like you I can’t even begin

other people like you I can’t even begin

other people like you I can’t even begin to tell you what the smiles look like as

to tell you what the smiles look like as

to tell you what the smiles look like as they came through the door the first

they came through the door the first

they came through the door the first time and realized that they found a home

time and realized that they found a home

time and realized that they found a home everyone wants to volunteer everyone

everyone wants to volunteer everyone

everyone wants to volunteer everyone wants to work the front desk everyone

wants to work the front desk everyone

wants to work the front desk everyone wants to tell other people people were

wants to tell other people people were

wants to tell other people people were warm walking from the other buildings

warm walking from the other buildings

warm walking from the other buildings just to see what it is we’re doing in

just to see what it is we’re doing in

just to see what it is we’re doing in there I encourage you not to avert your

there I encourage you not to avert your

there I encourage you not to avert your eyes not to avoid staring but instead

eyes not to avoid staring but instead

eyes not to avoid staring but instead ask a question ask for us to tell our

ask a question ask for us to tell our

ask a question ask for us to tell our stories ask for us to help you when you

stories ask for us to help you when you

stories ask for us to help you when you plan things when you plan renovations

plan things when you plan renovations

plan things when you plan renovations when you pick a venue to have a party

when you pick a venue to have a party

when you pick a venue to have a party make sure everybody can come to the

make sure everybody can come to the

make sure everybody can come to the table because we all want to thanks for

table because we all want to thanks for

table because we all want to thanks for having me

having me

having me you

”

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