
[Music] I would like to tell a story about the
I would like to tell a story about the
I would like to tell a story about the first job I had and well it wasn’t a job
first job I had and well it wasn’t a job
first job I had and well it wasn’t a job in a big company I was 15 years old then
in a big company I was 15 years old then
in a big company I was 15 years old then and someone hired me to teach his son
and someone hired me to teach his son
and someone hired me to teach his son for the month and incidentally he had
for the month and incidentally he had
for the month and incidentally he had been looking for a teacher for over
been looking for a teacher for over
been looking for a teacher for over three months and he reached out to my
three months and he reached out to my
three months and he reached out to my father math teacher saying that his son
father math teacher saying that his son
father math teacher saying that his son was performing poorly in math and he
was performing poorly in math and he
was performing poorly in math and he needed someone to help him and my
needed someone to help him and my
needed someone to help him and my teacher reached out to me and said I
teacher reached out to me and said I
teacher reached out to me and said I should teach this man storm and so I was
should teach this man storm and so I was
should teach this man storm and so I was so excited because at the time my mother
so excited because at the time my mother
so excited because at the time my mother gave me ten naira a day to school so we
gave me ten naira a day to school so we
gave me ten naira a day to school so we had agreed for 6,000 at the end of the
had agreed for 6,000 at the end of the
had agreed for 6,000 at the end of the month
month
month and that felt like a lot of money I
and that felt like a lot of money I
and that felt like a lot of money I thought I’m gonna be rich you know at
thought I’m gonna be rich you know at
thought I’m gonna be rich you know at 6,000 there and I met this man I met his
6,000 there and I met this man I met his
6,000 there and I met this man I met his son and I taught him with every single
son and I taught him with every single
son and I taught him with every single passion I had from mathematics and he
passion I had from mathematics and he
passion I had from mathematics and he really improved because I had already
really improved because I had already
really improved because I had already spent the six thousand our aim even
spent the six thousand our aim even
spent the six thousand our aim even before it was paid to me towards the
before it was paid to me towards the
before it was paid to me towards the middle of the tutoring the man saw the
middle of the tutoring the man saw the
middle of the tutoring the man saw the improvement in the boy and so decided to
improvement in the boy and so decided to
improvement in the boy and so decided to add his sister and so we agreed at nine
add his sister and so we agreed at nine
add his sister and so we agreed at nine thousand are on our like oh my is
thousand are on our like oh my is
thousand are on our like oh my is amazing and I told my mom you think I’ll
amazing and I told my mom you think I’ll
amazing and I told my mom you think I’ll buy the books the shoes the sheds and at
buy the books the shoes the sheds and at
buy the books the shoes the sheds and at the end of the month he didn’t pay me I
the end of the month he didn’t pay me I
the end of the month he didn’t pay me I was so so heartbroken
was so so heartbroken
was so so heartbroken just like you felt now I kept going to
just like you felt now I kept going to
just like you felt now I kept going to his house ever so often and it gave me
his house ever so often and it gave me
his house ever so often and it gave me all kinds of excuses why his business
all kinds of excuses why his business
all kinds of excuses why his business wasn’t working his wife just puts a bed
wasn’t working his wife just puts a bed
wasn’t working his wife just puts a bed they were just robbed and after a while
they were just robbed and after a while
they were just robbed and after a while I knew that the money wasn’t forthcoming
I knew that the money wasn’t forthcoming
I knew that the money wasn’t forthcoming I was in ss1 then but then it made an
I was in ss1 then but then it made an
I was in ss1 then but then it made an indelible mark in me that I wanted to
indelible mark in me that I wanted to
indelible mark in me that I wanted to see how could I ensure that this doesn’t
see how could I ensure that this doesn’t
see how could I ensure that this doesn’t happen to me
happen to me
happen to me as well as other people that teach and
as well as other people that teach and
as well as other people that teach and fast forward to 2013 I got a job in
fast forward to 2013 I got a job in
fast forward to 2013 I got a job in Deloitte where I worked
Deloitte where I worked
Deloitte where I worked five months before I left and I met a
five months before I left and I met a
five months before I left and I met a lot of people who came to me to tell me
lot of people who came to me to tell me
lot of people who came to me to tell me about different things I wanted to learn
about different things I wanted to learn
about different things I wanted to learn what a of note was a particular lady who
what a of note was a particular lady who
what a of note was a particular lady who was betrothed to an aquarium man I
was betrothed to an aquarium man I
was betrothed to an aquarium man I wanted to learn how to cook a frank soup
wanted to learn how to cook a frank soup
wanted to learn how to cook a frank soup and she said I have no equipment friend
and she said I have no equipment friend
and she said I have no equipment friend I have no single person I could ask to
I have no single person I could ask to
I have no single person I could ask to teach me how to cook this and my husband
teach me how to cook this and my husband
teach me how to cook this and my husband would be like a frank soup and also my
would be like a frank soup and also my
would be like a frank soup and also my people who wanted to learn how to make
people who wanted to learn how to make
people who wanted to learn how to make Tye Gilly or how to swim particularly
Tye Gilly or how to swim particularly
Tye Gilly or how to swim particularly was a colleague of mine who didn’t want
was a colleague of mine who didn’t want
was a colleague of mine who didn’t want a male instructor to teach her how to
a male instructor to teach her how to
a male instructor to teach her how to swim but everywhere else you are going
swim but everywhere else you are going
swim but everywhere else you are going to they only had male swim swimming
to they only had male swim swimming
to they only had male swim swimming teachers and then the the most impactful
teachers and then the the most impactful
teachers and then the the most impactful experience was when I met my manager and
experience was when I met my manager and
experience was when I met my manager and I told him the passion I had in my heart
I told him the passion I had in my heart
I told him the passion I had in my heart and he had a picture in his desk of his
and he had a picture in his desk of his
and he had a picture in his desk of his three children and he turned it to me
three children and he turned it to me
three children and he turned it to me almost with tears dropping out of his
almost with tears dropping out of his
almost with tears dropping out of his eyes I mean up until that time I’d never
eyes I mean up until that time I’d never
eyes I mean up until that time I’d never really seen a grown man cry in person
really seen a grown man cry in person
really seen a grown man cry in person but the tears were just about to chop
but the tears were just about to chop
but the tears were just about to chop and I’m sure he thought I’m just guys my
and I’m sure he thought I’m just guys my
and I’m sure he thought I’m just guys my money just was not crying his presence
money just was not crying his presence
money just was not crying his presence and it told me how his kids were doing
and it told me how his kids were doing
and it told me how his kids were doing badly at school and he for a long time
badly at school and he for a long time
badly at school and he for a long time had not been able to find a teacher for
had not been able to find a teacher for
had not been able to find a teacher for their money had – he works in Lagos he
their money had – he works in Lagos he
their money had – he works in Lagos he lives in if a button has to go there
lives in if a button has to go there
lives in if a button has to go there every weekend to personally teach his
every weekend to personally teach his
every weekend to personally teach his kids and after he said that I resigned
kids and after he said that I resigned
kids and after he said that I resigned the next day because I knew that this
the next day because I knew that this
the next day because I knew that this was a problem I felt I was passionate
was a problem I felt I was passionate
was a problem I felt I was passionate enough and I was willing to solve to
enough and I was willing to solve to
enough and I was willing to solve to connect people who wanted to learn
connect people who wanted to learn
connect people who wanted to learn anything to expats who are close to them
anything to expats who are close to them
anything to expats who are close to them I can teach them for example the man who
I can teach them for example the man who
I can teach them for example the man who didn’t pay me was just 15 minutes away
didn’t pay me was just 15 minutes away
didn’t pay me was just 15 minutes away from my house and I was looking for a
from my house and I was looking for a
from my house and I was looking for a teacher for over three months whereas I
teacher for over three months whereas I
teacher for over three months whereas I was always there so I left and spoke to
was always there so I left and spoke to
was always there so I left and spoke to a friend of mine who was good in
a friend of mine who was good in
a friend of mine who was good in programming and I told him to join me
programming and I told him to join me
programming and I told him to join me well interestingly he agreed so we moved
well interestingly he agreed so we moved
well interestingly he agreed so we moved into my house and we started working
into my house and we started working
into my house and we started working from there to build what is now known as
from there to build what is now known as
from there to build what is now known as – Taria it was
– Taria it was
– Taria it was eight months before we launched to find
eight months before we launched to find
eight months before we launched to find the initial version of the website and
the initial version of the website and
the initial version of the website and we’re so happy you know that moment if
we’re so happy you know that moment if
we’re so happy you know that moment if you have a blog or you have a website a
you have a blog or you have a website a
you have a blog or you have a website a moment where you click a button for your
moment where you click a button for your
moment where you click a button for your blog post to go live you know that
blog post to go live you know that
blog post to go live you know that panting in your heart you feel yeah that
panting in your heart you feel yeah that
panting in your heart you feel yeah that was how it felt for us we’re we’re about
was how it felt for us we’re we’re about
was how it felt for us we’re we’re about good life and we click the button we did
good life and we click the button we did
good life and we click the button we did some marketing and tutors began coming
some marketing and tutors began coming
some marketing and tutors began coming and we were so excited we started
and we were so excited we started
and we were so excited we started vetting tutors very find them you know
vetting tutors very find them you know
vetting tutors very find them you know getting the guys who met certain
getting the guys who met certain
getting the guys who met certain standards we had put in place and then
standards we had put in place and then
standards we had put in place and then about two months down the line we had
about two months down the line we had
about two months down the line we had over 1,000 activated to toes out of
over 1,000 activated to toes out of
over 1,000 activated to toes out of about 4,000 applications during that
about 4,000 applications during that
about 4,000 applications during that time and so we felt we were good to go
time and so we felt we were good to go
time and so we felt we were good to go right and so we opened up the platform
right and so we opened up the platform
right and so we opened up the platform for clients to begin to hire these two
for clients to begin to hire these two
for clients to begin to hire these two toes I mean we are quite confident that
toes I mean we are quite confident that
toes I mean we are quite confident that we’re going to tick off you know we
we’re going to tick off you know we
we’re going to tick off you know we already stole stories of Facebook job
already stole stories of Facebook job
already stole stories of Facebook job boards Airbnb you know we’ve there
boards Airbnb you know we’ve there
boards Airbnb you know we’ve there weren’t so much of Nigerian stories that
weren’t so much of Nigerian stories that
weren’t so much of Nigerian stories that were written at the time so we have much
were written at the time so we have much
were written at the time so we have much of Eid so we wear all the white guys I
of Eid so we wear all the white guys I
of Eid so we wear all the white guys I were like yes this will happen and so we
were like yes this will happen and so we
were like yes this will happen and so we went live and no single customer it was
went live and no single customer it was
went live and no single customer it was very depressing I will tell you for the
very depressing I will tell you for the
very depressing I will tell you for the first one week I mean we put a lot of
first one week I mean we put a lot of
first one week I mean we put a lot of money we had on marketing people we saw
money we had on marketing people we saw
money we had on marketing people we saw the hits on Google Analytics traffic was
the hits on Google Analytics traffic was
the hits on Google Analytics traffic was building yet there was no conversion and
building yet there was no conversion and
building yet there was no conversion and then I was started looking to what was
then I was started looking to what was
then I was started looking to what was the reason and what I found was quite
the reason and what I found was quite
the reason and what I found was quite shocking that many of the people who
shocking that many of the people who
shocking that many of the people who landed on our site the most the thing
landed on our site the most the thing
landed on our site the most the thing that as such for the most was is
that as such for the most was is
that as such for the most was is deceived in a way I suppose Asajj for
deceived in a way I suppose Asajj for
deceived in a way I suppose Asajj for chemistry or piano or math or English in
chemistry or piano or math or English in
chemistry or piano or math or English in people would search for how safe is this
people would search for how safe is this
people would search for how safe is this can I trust this tutor and so we knew
can I trust this tutor and so we knew
can I trust this tutor and so we knew that we had a huge trust challenge and
that we had a huge trust challenge and
that we had a huge trust challenge and even when they eventually saw the
even when they eventually saw the
even when they eventually saw the profile of a tutor many times I would
profile of a tutor many times I would
profile of a tutor many times I would call us and others questions to say how
call us and others questions to say how
call us and others questions to say how good is this person
good is this person
good is this person are you sure is safe is not going to
are you sure is safe is not going to
are you sure is safe is not going to kidnap me or kidnap my child
kidnap me or kidnap my child
kidnap me or kidnap my child or what if he steals from me a lot of
or what if he steals from me a lot of
or what if he steals from me a lot of questions around trust and so we knew
questions around trust and so we knew
questions around trust and so we knew that the reason we are not making any
that the reason we are not making any
that the reason we are not making any sale was somehow even though we are done
sale was somehow even though we are done
sale was somehow even though we are done we felt we had done an amazing job in
we felt we had done an amazing job in
we felt we had done an amazing job in vetting and profiling these teachers but
vetting and profiling these teachers but
vetting and profiling these teachers but somehow the students did not feel that I
somehow the students did not feel that I
somehow the students did not feel that I could trust them and so we had to step
could trust them and so we had to step
could trust them and so we had to step back and redesign so the glorious launch
back and redesign so the glorious launch
back and redesign so the glorious launch of Tutera had to be relaunched so we
of Tutera had to be relaunched so we
of Tutera had to be relaunched so we went back we took some time went back to
went back we took some time went back to
went back we took some time went back to the blueprints I wish I’d asked our self
the blueprints I wish I’d asked our self
the blueprints I wish I’d asked our self you question that what makes someone
you question that what makes someone
you question that what makes someone hire some someone else we looked at the
hire some someone else we looked at the
hire some someone else we looked at the various verticals maybe similarity for
various verticals maybe similarity for
various verticals maybe similarity for example we attend the same church or my
example we attend the same church or my
example we attend the same church or my friends he taught my friend’s son or he
friends he taught my friend’s son or he
friends he taught my friend’s son or he attends my child’s school or he is my
attends my child’s school or he is my
attends my child’s school or he is my colleague at work you know so but we
colleague at work you know so but we
colleague at work you know so but we were trying to connect to people who had
were trying to connect to people who had
were trying to connect to people who had none of those things so we had to think
none of those things so we had to think
none of those things so we had to think of what were the major factors of trust
of what were the major factors of trust
of what were the major factors of trust that we could build into a platform to
that we could build into a platform to
that we could build into a platform to enable that interaction we wanted to
enable that interaction we wanted to
enable that interaction we wanted to build and so it looks look through our
build and so it looks look through our
build and so it looks look through our processes and I’m going to tell you like
processes and I’m going to tell you like
processes and I’m going to tell you like the things we learned in that process
the things we learned in that process
the things we learned in that process the first was the fact that tutors who
the first was the fact that tutors who
the first was the fact that tutors who seemed to have great-looking pictures
seemed to have great-looking pictures
seemed to have great-looking pictures with a smile when likely to get hired
with a smile when likely to get hired
with a smile when likely to get hired than those who had poor looking pictures
than those who had poor looking pictures
than those who had poor looking pictures without a smile and for us that was a
without a smile and for us that was a
without a smile and for us that was a huge learning because we could then use
huge learning because we could then use
huge learning because we could then use some tricks to get more to toss the
some tricks to get more to toss the
some tricks to get more to toss the putting the kinds of images we wanted
putting the kinds of images we wanted
putting the kinds of images we wanted him to put in so that was the first
him to put in so that was the first
him to put in so that was the first thing we learned the second was the fact
thing we learned the second was the fact
thing we learned the second was the fact that in order to build trust there is
that in order to build trust there is
that in order to build trust there is the right level of disclosure that is
the right level of disclosure that is
the right level of disclosure that is required by from the tutor so for
required by from the tutor so for
required by from the tutor so for example someone who says hey I’m great
example someone who says hey I’m great
example someone who says hey I’m great at Matt hire me was hardly ever hired
at Matt hire me was hardly ever hired
at Matt hire me was hardly ever hired and then the one who disclude too much
and then the one who disclude too much
and then the one who disclude too much saying hey I’m very good at math I used
saying hey I’m very good at math I used
saying hey I’m very good at math I used to feel before but I don’t feel again
to feel before but I don’t feel again
to feel before but I don’t feel again that’s like too much information those
that’s like too much information those
that’s like too much information those students had to get hired but then those
students had to get hired but then those
students had to get hired but then those who are sort of in the middle who say
who are sort of in the middle who say
who are sort of in the middle who say hey I’m good at Matt had an a.1 in whack
hey I’m good at Matt had an a.1 in whack
hey I’m good at Matt had an a.1 in whack and I’m able to help you there
and I’m able to help you there
and I’m able to help you there once I get hired so we had to come up
once I get hired so we had to come up
once I get hired so we had to come up with a way to encourage them not to say
with a way to encourage them not to say
with a way to encourage them not to say too much and also not to say too little
too much and also not to say too little
too much and also not to say too little but ensure that they said the right
but ensure that they said the right
but ensure that they said the right things to convert cost customers and
things to convert cost customers and
things to convert cost customers and then what we found was after we had done
then what we found was after we had done
then what we found was after we had done that we then we launched the site and
that we then we launched the site and
that we then we launched the site and that same night we got a customer and
that same night we got a customer and
that same night we got a customer and actually around 9:00 p.m. I got a call
actually around 9:00 p.m. I got a call
actually around 9:00 p.m. I got a call from someone and she said hi my name is
from someone and she said hi my name is
from someone and she said hi my name is missus Karoshi I’ve been trying to pay
missus Karoshi I’ve been trying to pay
missus Karoshi I’ve been trying to pay online I saw this Italian Simon trying
online I saw this Italian Simon trying
online I saw this Italian Simon trying to please not going and you can imagine
to please not going and you can imagine
to please not going and you can imagine he planted in my heart that he see us he
he planted in my heart that he see us he
he planted in my heart that he see us he meant to stop this single transaction of
meant to stop this single transaction of
meant to stop this single transaction of even looking for over 10 months you know
even looking for over 10 months you know
even looking for over 10 months you know we quickly fixed the payment system and
we quickly fixed the payment system and
we quickly fixed the payment system and then she ended up Payne and guess what
then she ended up Payne and guess what
then she ended up Payne and guess what she hadn’t met this teacher hadn’t even
she hadn’t met this teacher hadn’t even
she hadn’t met this teacher hadn’t even spoken to her
spoken to her
spoken to her I shall not even in Lego she was in Port
I shall not even in Lego she was in Port
I shall not even in Lego she was in Port Harcourt and that night needless to say
Harcourt and that night needless to say
Harcourt and that night needless to say there was a dance in my room because I
there was a dance in my room because I
there was a dance in my room because I knew that if we could get someone to pay
knew that if we could get someone to pay
knew that if we could get someone to pay without even having any interaction with
without even having any interaction with
without even having any interaction with the teacher and possibly there’s
the teacher and possibly there’s
the teacher and possibly there’s something here and then but then the
something here and then but then the
something here and then but then the strongest factor of trust we discovered
strongest factor of trust we discovered
strongest factor of trust we discovered was what we call a reputation system
was what we call a reputation system
was what we call a reputation system what we call reviews and ratings we
what we call reviews and ratings we
what we call reviews and ratings we introduced that later on of course we
introduced that later on of course we
introduced that later on of course we didn’t get it right the first time but
didn’t get it right the first time but
didn’t get it right the first time but we tried different items and then what
we tried different items and then what
we tried different items and then what we noticed was that the more teachers
we noticed was that the more teachers
we noticed was that the more teachers got reviews by their students the more
got reviews by their students the more
got reviews by their students the more students went for them and then we
students went for them and then we
students went for them and then we discovered that people were willing to
discovered that people were willing to
discovered that people were willing to put aside all their biases if only they
put aside all their biases if only they
put aside all their biases if only they had enough people typically between
had enough people typically between
had enough people typically between three and above reviews of a particular
three and above reviews of a particular
three and above reviews of a particular in fact it was able to charge almost
in fact it was able to charge almost
in fact it was able to charge almost twice their price once they had a
twice their price once they had a
twice their price once they had a goodwill review so that helped us scale
goodwill review so that helped us scale
goodwill review so that helped us scale through that difficult period we had
through that difficult period we had
through that difficult period we had where we could not convince anyone to
where we could not convince anyone to
where we could not convince anyone to pay for 2,000 on our platform to a point
pay for 2,000 on our platform to a point
pay for 2,000 on our platform to a point where we have thousands of classes
where we have thousands of classes
where we have thousands of classes holding every single month
holding every single month
holding every single month and more in fact 100 percent of our new
and more in fact 100 percent of our new
and more in fact 100 percent of our new customers pee up front
customers pee up front
customers pee up front most of them pee online even in the
most of them pee online even in the
most of them pee online even in the country like 9 Nigeria we’ve been able
country like 9 Nigeria we’ve been able
country like 9 Nigeria we’ve been able to do that because we try to tackle the
to do that because we try to tackle the
to do that because we try to tackle the trust factor and this is central in a
trust factor and this is central in a
trust factor and this is central in a business like ours where we connect to
business like ours where we connect to
business like ours where we connect to people who never knew each other and
people who never knew each other and
people who never knew each other and some of them would meet in in their
some of them would meet in in their
some of them would meet in in their homes and have different concerns so
homes and have different concerns so
homes and have different concerns so from then onwards we’ve seen that it has
from then onwards we’ve seen that it has
from then onwards we’ve seen that it has become a community where even the
become a community where even the
become a community where even the students and the tutors are trying to
students and the tutors are trying to
students and the tutors are trying to preserve what we have built so it’s it’s
preserve what we have built so it’s it’s
preserve what we have built so it’s it’s beyond now a platform to learn to
beyond now a platform to learn to
beyond now a platform to learn to something where people feel like this is
something where people feel like this is
something where people feel like this is contributing to my personal life like my
contributing to my personal life like my
contributing to my personal life like my son is doing well because you guys exist
son is doing well because you guys exist
son is doing well because you guys exist so I’m just gonna end with a particular
so I’m just gonna end with a particular
so I’m just gonna end with a particular experience we had and those a client two
experience we had and those a client two
experience we had and those a client two months ago who came to us with two of
months ago who came to us with two of
months ago who came to us with two of our M kids boys who were up to the age
our M kids boys who were up to the age
our M kids boys who were up to the age of reading and speaking right but they
of reading and speaking right but they
of reading and speaking right but they weren’t quite they weren’t doing that
weren’t quite they weren’t doing that
weren’t quite they weren’t doing that quite well that couldn’t speak well or
quite well that couldn’t speak well or
quite well that couldn’t speak well or vide well so she came to us very panicky
vide well so she came to us very panicky
vide well so she came to us very panicky and frustrated and said you know what
and frustrated and said you know what
and frustrated and said you know what please just help my boys to read and
please just help my boys to read and
please just help my boys to read and then we go her she got a teacher who
then we go her she got a teacher who
then we go her she got a teacher who stays not too far from her and then they
stays not too far from her and then they
stays not too far from her and then they had an amazing time so I’m gonna read to
had an amazing time so I’m gonna read to
had an amazing time so I’m gonna read to you the review she left after the
you the review she left after the
you the review she left after the classes this was a review from the
classes this was a review from the
classes this was a review from the client after the first month she said
client after the first month she said
client after the first month she said mother play is a very patient to toe
mother play is a very patient to toe
mother play is a very patient to toe considering the ages of my boys and how
considering the ages of my boys and how
considering the ages of my boys and how difficult it is to get their
difficult it is to get their
difficult it is to get their concentration she did a fantastic job
concentration she did a fantastic job
concentration she did a fantastic job our definitely recommend her to friends
our definitely recommend her to friends
our definitely recommend her to friends and family presently I gave her 4 stars
and family presently I gave her 4 stars
and family presently I gave her 4 stars I am reserving my final review on till
I am reserving my final review on till
I am reserving my final review on till after the second amount of engagement
after the second amount of engagement
after the second amount of engagement which is typical of most people
which is typical of most people
which is typical of most people and then by the second month madhu
and then by the second month madhu
and then by the second month madhu Pernell deeds in two months my son can
Pernell deeds in two months my son can
Pernell deeds in two months my son can read and write five-letter words he can
read and write five-letter words he can
read and write five-letter words he can spell he recently won an award in school
spell he recently won an award in school
spell he recently won an award in school for the first time he is eager to
for the first time he is eager to
for the first time he is eager to pronounce and identify words he’s
pronounce and identify words he’s
pronounce and identify words he’s familiar with terms up to mrs. Aunty
familiar with terms up to mrs. Aunty
familiar with terms up to mrs. Aunty Madhapur as my son will call him god
Madhapur as my son will call him god
Madhapur as my son will call him god bless you
bless you
bless you of course not every classes as
of course not every classes as
of course not every classes as interesting as this some the tutors get
interesting as this some the tutors get
interesting as this some the tutors get there and the clients are locked door
there and the clients are locked door
there and the clients are locked door and I’ve gone out and didn’t leave any
and I’ve gone out and didn’t leave any
and I’ve gone out and didn’t leave any message for him to be allowed into the
message for him to be allowed into the
message for him to be allowed into the gate so they had to wait in the Sun some
gate so they had to wait in the Sun some
gate so they had to wait in the Sun some clients may not have gotten their full
clients may not have gotten their full
clients may not have gotten their full experience the first time but we found
experience the first time but we found
experience the first time but we found that people are willing to look beyond
that people are willing to look beyond
that people are willing to look beyond their personal biases to actually learn
their personal biases to actually learn
their personal biases to actually learn from someone else who a certain body has
from someone else who a certain body has
from someone else who a certain body has satisfied to be an expert in that
satisfied to be an expert in that
satisfied to be an expert in that subject and that learning from us is
subject and that learning from us is
subject and that learning from us is something we feel is key to building
something we feel is key to building
something we feel is key to building trust within a business as well as and
trust within a business as well as and
trust within a business as well as and many more that are Springer from Nigeria
many more that are Springer from Nigeria
many more that are Springer from Nigeria thank you
thank you
thank you [Music]
”
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