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The Future of Workspace | Ashok Krish | TEDxIITPatna


[Music]

[Music] okay good afternoon it’s a it’s an

okay good afternoon it’s a it’s an

okay good afternoon it’s a it’s an absolute privilege to be in a city

absolute privilege to be in a city

absolute privilege to be in a city that’s considered to be the oldest most

that’s considered to be the oldest most

that’s considered to be the oldest most continuously inhabited city in India

continuously inhabited city in India

continuously inhabited city in India close to 3,000 years and more ironically

close to 3,000 years and more ironically

close to 3,000 years and more ironically talk about the future when when standing

talk about the future when when standing

talk about the future when when standing in a place like this and at the same

in a place like this and at the same

in a place like this and at the same time I’m also a little bit worried from

time I’m also a little bit worried from

time I’m also a little bit worried from the events of last week predicting the

the events of last week predicting the

the events of last week predicting the future in general is not a very good you

future in general is not a very good you

future in general is not a very good you know profession to have right now but

know profession to have right now but

know profession to have right now but but I’m confident that I think we’re

but I’m confident that I think we’re

but I’m confident that I think we’re really just talking about predicting the

really just talking about predicting the

really just talking about predicting the future for ourselves and by ourselves I

future for ourselves and by ourselves I

future for ourselves and by ourselves I mean the people of this room as

mean the people of this room as

mean the people of this room as engineering professionals me being an

engineering professionals me being an

engineering professionals me being an engineer as well so what I’m going to

engineer as well so what I’m going to

engineer as well so what I’m going to talk about is the future of work this

talk about is the future of work this

talk about is the future of work this has always been an interesting topic for

has always been an interesting topic for

has always been an interesting topic for me we live in an absolutely unique era

me we live in an absolutely unique era

me we live in an absolutely unique era like absolutely nothing else and all of

like absolutely nothing else and all of

like absolutely nothing else and all of you who are students of history will

you who are students of history will

you who are students of history will realize this we realize that mankind

realize this we realize that mankind

realize this we realize that mankind took almost ten 1500 AD to kind of get

took almost ten 1500 AD to kind of get

took almost ten 1500 AD to kind of get to the Renaissance and about seventeen

to the Renaissance and about seventeen

to the Renaissance and about seventeen or eighteen hundred to get to the

or eighteen hundred to get to the

or eighteen hundred to get to the Industrial Revolution and from the

Industrial Revolution and from the

Industrial Revolution and from the Industrial Revolution onwards the rate

Industrial Revolution onwards the rate

Industrial Revolution onwards the rate of change of Technology is being so

of change of Technology is being so

of change of Technology is being so fantastic and so exponential that we

fantastic and so exponential that we

fantastic and so exponential that we aren’t completely uncharted territory

aren’t completely uncharted territory

aren’t completely uncharted territory right now and the reason this is so is

right now and the reason this is so is

right now and the reason this is so is because when you think about the fact

because when you think about the fact

because when you think about the fact that there’s 1.8 billion people on

that there’s 1.8 billion people on

that there’s 1.8 billion people on Facebook country the platform doesn’t

Facebook country the platform doesn’t

Facebook country the platform doesn’t matter this will close to billion people

matter this will close to billion people

matter this will close to billion people on what’s happened so ok the fact of the

on what’s happened so ok the fact of the

on what’s happened so ok the fact of the matter is that at no point in history

matter is that at no point in history

matter is that at no point in history have human beings have been disconnected

have human beings have been disconnected

have human beings have been disconnected with each other digitally and that the

with each other digitally and that the

with each other digitally and that the average human being in the past never

average human being in the past never

average human being in the past never really knew more than 150 people and

really knew more than 150 people and

really knew more than 150 people and never traveled beyond 25 miles from the

never traveled beyond 25 miles from the

never traveled beyond 25 miles from the place of his birth and this was true

place of his birth and this was true

place of his birth and this was true till the 19th century and now you have

till the 19th century and now you have

till the 19th century and now you have you have a moment where you can reach

you have a moment where you can reach

you have a moment where you can reach out to anyone right now it’s also

out to anyone right now it’s also

out to anyone right now it’s also estimated that more people own a mobile

estimated that more people own a mobile

estimated that more people own a mobile phone at this point than a toothbrush in

phone at this point than a toothbrush in

phone at this point than a toothbrush in the world right it’s easy love what

the world right it’s easy love what

the world right it’s easy love what actually says is that we are uniquely

actually says is that we are uniquely

actually says is that we are uniquely capable of realizing that a mobile phone

capable of realizing that a mobile phone

capable of realizing that a mobile phone provides more value in this digital

provides more value in this digital

provides more value in this digital economy

economy

economy than what we would consider to be a

than what we would consider to be a

than what we would consider to be a basic object of Hygiene so our

basic object of Hygiene so our

basic object of Hygiene so our assumptions about what’s important

assumptions about what’s important

assumptions about what’s important what’s or not are all completely broken

what’s or not are all completely broken

what’s or not are all completely broken know some interesting examples that I

know some interesting examples that I

know some interesting examples that I want to talk about it

want to talk about it

want to talk about it when Instagram all of your vote against

when Instagram all of your vote against

when Instagram all of your vote against aircraft when Instagram was sold to

aircraft when Instagram was sold to

aircraft when Instagram was sold to Facebook in 2012 sort of billion dollars

Facebook in 2012 sort of billion dollars

Facebook in 2012 sort of billion dollars right in 2012 New York Times was valued

right in 2012 New York Times was valued

right in 2012 New York Times was valued at nine forty six million dollars right

at nine forty six million dollars right

at nine forty six million dollars right so essentially an app built by about

so essentially an app built by about

so essentially an app built by about twenty five kids for food photography

twenty five kids for food photography

twenty five kids for food photography and selfies was more valuable than the

and selfies was more valuable than the

and selfies was more valuable than the world’s most respected newspaper right

world’s most respected newspaper right

world’s most respected newspaper right now what it actually tells us they said

now what it actually tells us they said

now what it actually tells us they said there’s this inflection point in exactly

there’s this inflection point in exactly

there’s this inflection point in exactly how we perceive society and how there is

how we perceive society and how there is

how we perceive society and how there is what we call a degradation of

what we call a degradation of

what we call a degradation of institutional power right where the good

institutional power right where the good

institutional power right where the good or bad is not something that we judge

or bad is not something that we judge

or bad is not something that we judge but what it says is that the power to do

but what it says is that the power to do

but what it says is that the power to do journalism the power to record what you

journalism the power to record what you

journalism the power to record what you see around has permanently shifted away

see around has permanently shifted away

see around has permanently shifted away from those with power like the New York

from those with power like the New York

from those with power like the New York Times to those with cell phones in their

Times to those with cell phones in their

Times to those with cell phones in their hands right so that’s essentially what

hands right so that’s essentially what

hands right so that’s essentially what this means now when you think about the

this means now when you think about the

this means now when you think about the fact that today a start-up like BuzzFeed

fact that today a start-up like BuzzFeed

fact that today a start-up like BuzzFeed generates more page views than the New

generates more page views than the New

generates more page views than the New York Times and forget this in India I

York Times and forget this in India I

York Times and forget this in India I would wager that more people most of

would wager that more people most of

would wager that more people most of your relatives get your news from

your relatives get your news from

your relatives get your news from whatsapp for words and less from the

whatsapp for words and less from the

whatsapp for words and less from the traditional mainstream media we are now

traditional mainstream media we are now

traditional mainstream media we are now in an unprecedented level of distrust in

in an unprecedented level of distrust in

in an unprecedented level of distrust in any sort of mainstream sources

any sort of mainstream sources

any sort of mainstream sources institutional sources of information

institutional sources of information

institutional sources of information right so where we are going right now is

right so where we are going right now is

right so where we are going right now is the fact that when this happened all of

the fact that when this happened all of

the fact that when this happened all of you are geeks here so you would all know

you are geeks here so you would all know

you are geeks here so you would all know what this meant like Gangnam style

what this meant like Gangnam style

what this meant like Gangnam style caused Google to actually change their

caused Google to actually change their

caused Google to actually change their data type for the view count from

data type for the view count from

data type for the view count from integer to long integer simply because

integer to long integer simply because

integer to long integer simply because it would cross 2.1 million views right

it would cross 2.1 million views right

it would cross 2.1 million views right so what it also means is the fact that I

so what it also means is the fact that I

so what it also means is the fact that I grew up in an India where do Dutchman

grew up in an India where do Dutchman

grew up in an India where do Dutchman used to happen in the morning and then

used to happen in the morning and then

used to happen in the morning and then shut down and then resume in the evening

shut down and then resume in the evening

shut down and then resume in the evening right and now there’s a hundred hours of

right and now there’s a hundred hours of

right and now there’s a hundred hours of video uploaded to YouTube every minute

video uploaded to YouTube every minute

video uploaded to YouTube every minute there’s no subject that you cannot learn

there’s no subject that you cannot learn

there’s no subject that you cannot learn you do not have to be an IIT partner to

you do not have to be an IIT partner to

you do not have to be an IIT partner to learn engineering you can watch these in

learn engineering you can watch these in

learn engineering you can watch these in these

these

these professors in the world teach this over

professors in the world teach this over

professors in the world teach this over Coursera over YouTube over over any one

Coursera over YouTube over over any one

Coursera over YouTube over over any one of these phones right so we’re not

of these phones right so we’re not

of these phones right so we’re not living at a time when kids are building

living at a time when kids are building

living at a time when kids are building iPhone apps and I’m not kidding you

iPhone apps and I’m not kidding you

iPhone apps and I’m not kidding you I learnt iPhone programming from a

I learnt iPhone programming from a

I learnt iPhone programming from a channel by eleven-year-old Americ Indian

channel by eleven-year-old Americ Indian

channel by eleven-year-old Americ Indian American kid who has more than million

American kid who has more than million

American kid who has more than million views on YouTube right and that’s where

views on YouTube right and that’s where

views on YouTube right and that’s where I learned i phone programming from right

I learned i phone programming from right

I learned i phone programming from right so I didn’t go to an expensive course or

so I didn’t go to an expensive course or

so I didn’t go to an expensive course or pay money for it like so what’s

pay money for it like so what’s

pay money for it like so what’s happening now is that we’re also at a

happening now is that we’re also at a

happening now is that we’re also at a point of time when more people are

point of time when more people are

point of time when more people are taking Harvard MOOCs then actually

taking Harvard MOOCs then actually

taking Harvard MOOCs then actually attending Harvard so one last

attending Harvard so one last

attending Harvard so one last interesting point is that how many of

interesting point is that how many of

interesting point is that how many of you play video games here so much we

you play video games here so much we

you play video games here so much we play video games and fallout 4 was this

play video games and fallout 4 was this

play video games and fallout 4 was this big video game that came out last year

big video game that came out last year

big video game that came out last year right and just just to put things in

right and just just to put things in

right and just just to put things in perspective the Titanic made a billion

perspective the Titanic made a billion

perspective the Titanic made a billion dollars in in its first decade right

dollars in in its first decade right

dollars in in its first decade right that’s box office DVD sales three runs

that’s box office DVD sales three runs

that’s box office DVD sales three runs on TVs and so on fallout 4 beat 750

on TVs and so on fallout 4 beat 750

on TVs and so on fallout 4 beat 750 million dollars in the first 24 hours of

million dollars in the first 24 hours of

million dollars in the first 24 hours of its launch right we’ll think about the

its launch right we’ll think about the

its launch right we’ll think about the fact that video games are built by small

fact that video games are built by small

fact that video games are built by small teams of 2530 people think about this

teams of 2530 people think about this

teams of 2530 people think about this pack the 30 30 people are able to build

pack the 30 30 people are able to build

pack the 30 30 people are able to build something that makes about 750 million

something that makes about 750 million

something that makes about 750 million dollars in a year so we live in

dollars in a year so we live in

dollars in a year so we live in completely nonlinear economic times as

completely nonlinear economic times as

completely nonlinear economic times as well it’s not it’s nothing like ever

well it’s not it’s nothing like ever

well it’s not it’s nothing like ever before right no company could make a

before right no company could make a

before right no company could make a billion dollars in a day before because

billion dollars in a day before because

billion dollars in a day before because if you had to make some tangible good it

if you had to make some tangible good it

if you had to make some tangible good it takes time and material and costs and

takes time and material and costs and

takes time and material and costs and people apparently close to 3,000 people

people apparently close to 3,000 people

people apparently close to 3,000 people worked on making the Titanic a small

worked on making the Titanic a small

worked on making the Titanic a small fraction of them worked on making this

fraction of them worked on making this

fraction of them worked on making this video game right

video game right

video game right so what’s also happening is that this is

so what’s also happening is that this is

so what’s also happening is that this is one of my favorite examples Kickstarter

one of my favorite examples Kickstarter

one of my favorite examples Kickstarter a crowdfunding platform this is a famous

a crowdfunding platform this is a famous

a crowdfunding platform this is a famous example of somebody who managed to get

example of somebody who managed to get

example of somebody who managed to get close to 3,500 people to find 30 almost

close to 3,500 people to find 30 almost

close to 3,500 people to find 30 almost to the cure of 37 thousand dollars for a

to the cure of 37 thousand dollars for a

to the cure of 37 thousand dollars for a bowl of potato salad I am not kidding

bowl of potato salad I am not kidding

bowl of potato salad I am not kidding you right 10 years ago if you had to

you right 10 years ago if you had to

you right 10 years ago if you had to walk into a bank and say look I have a

walk into a bank and say look I have a

walk into a bank and say look I have a business plan I’m going to make potato

business plan I’m going to make potato

business plan I’m going to make potato salad right and I need thirty five

salad right and I need thirty five

salad right and I need thirty five thousand dollars if the security would

thousand dollars if the security would

thousand dollars if the security would kick you out okay but now the

kick you out okay but now the

kick you out okay but now the interesting thing is is that there is no

interesting thing is is that there is no

interesting thing is is that there is no democratization of your ideas

democratization of your ideas

democratization of your ideas able to sort of be able to be funded in

able to sort of be able to be funded in

able to sort of be able to be funded in any which way you want right although in

any which way you want right although in

any which way you want right although in this case it was a nice stanky man he

this case it was a nice stanky man he

this case it was a nice stanky man he turned into to charity but what actually

turned into to charity but what actually

turned into to charity but what actually says is that never before has the time

says is that never before has the time

says is that never before has the time for taking an idea and turning it into

for taking an idea and turning it into

for taking an idea and turning it into an actual product ever being shot at

an actual product ever being shot at

an actual product ever being shot at right you have an idea you can 3d print

right you have an idea you can 3d print

right you have an idea you can 3d print it you can go to Alibaba find a Chinese

it you can go to Alibaba find a Chinese

it you can go to Alibaba find a Chinese supplier get it manufactured start

supplier get it manufactured start

supplier get it manufactured start selling it on an e-commerce platform

selling it on an e-commerce platform

selling it on an e-commerce platform that’s that’s the supply chain of of the

that’s that’s the supply chain of of the

that’s that’s the supply chain of of the digital world we live in today now this

digital world we live in today now this

digital world we live in today now this is one of the more important things that

is one of the more important things that

is one of the more important things that we need to keep in mind that for those

we need to keep in mind that for those

we need to keep in mind that for those of you don’t know what this is this is

of you don’t know what this is this is

of you don’t know what this is this is an Amazon warehouse okay an Amazon

an Amazon warehouse okay an Amazon

an Amazon warehouse okay an Amazon warehouse that traditionally used to

warehouse that traditionally used to

warehouse that traditionally used to have human beings who used to go and

have human beings who used to go and

have human beings who used to go and pick up things from shelves but

pick up things from shelves but

pick up things from shelves but apparently they now have robots these

apparently they now have robots these

apparently they now have robots these are kiba robots and you know most people

are kiba robots and you know most people

are kiba robots and you know most people think robots have to be like terminator

think robots have to be like terminator

think robots have to be like terminator very you know anthropomorphic gain and

very you know anthropomorphic gain and

very you know anthropomorphic gain and and therefore they think that it’s not

and therefore they think that it’s not

and therefore they think that it’s not likely to happen no actually these

likely to happen no actually these

likely to happen no actually these robots are just those small vacuum

robots are just those small vacuum

robots are just those small vacuum cleaner type things that carry entire

cleaner type things that carry entire

cleaner type things that carry entire shelves right

shelves right

shelves right the reason this slide is really

the reason this slide is really

the reason this slide is really important and I want you to keep this in

important and I want you to keep this in

important and I want you to keep this in mind the design of this warehouse is

mind the design of this warehouse is

mind the design of this warehouse is actually now designed for the robots

actually now designed for the robots

actually now designed for the robots it’s not designed for human beings in

it’s not designed for human beings in

it’s not designed for human beings in case you’ll notice the items in the

case you’ll notice the items in the

case you’ll notice the items in the warehouse are not exactly arranged in

warehouse are not exactly arranged in

warehouse are not exactly arranged in order that would make it easy for a

order that would make it easy for a

order that would make it easy for a human being to go pick up oh this is the

human being to go pick up oh this is the

human being to go pick up oh this is the electronic session this is the Apple

electronic session this is the Apple

electronic session this is the Apple tablets you know I’m going to pick the

tablets you know I’m going to pick the

tablets you know I’m going to pick the iPad from there no Amazon actually says

iPad from there no Amazon actually says

iPad from there no Amazon actually says that since people tend to buy iPads all

that since people tend to buy iPads all

that since people tend to buy iPads all at the same time so it makes sense that

at the same time so it makes sense that

at the same time so it makes sense that people different people who buy the same

people different people who buy the same

people different people who buy the same object they should be placed as far away

object they should be placed as far away

object they should be placed as far away as possible so that the robots don’t get

as possible so that the robots don’t get

as possible so that the robots don’t get into a traffic jam while going and

into a traffic jam while going and

into a traffic jam while going and getting it right

getting it right

getting it right so think about this this is designed

so think about this this is designed

so think about this this is designed simply by the brute force use of data

simply by the brute force use of data

simply by the brute force use of data this is not something that human beings

this is not something that human beings

this is not something that human beings can ever think of doing right so this is

can ever think of doing right so this is

can ever think of doing right so this is a very very interesting world and we

a very very interesting world and we

a very very interesting world and we will talk about it as we go along okay

will talk about it as we go along okay

will talk about it as we go along okay now can you just play this video now as

now can you just play this video now as

now can you just play this video now as much as I’d like to be an optimist I

much as I’d like to be an optimist I

much as I’d like to be an optimist I thought you know it should be fun to

thought you know it should be fun to

thought you know it should be fun to take a look at this this is from

take a look at this this is from

take a look at this this is from Berkeley this is a multi-million dollar

Berkeley this is a multi-million dollar

Berkeley this is a multi-million dollar robot that is capable of doing what you

robot that is capable of doing what you

robot that is capable of doing what you are about to see

are about to see

are about to see what it actually does is that it it is

what it actually does is that it it is

what it actually does is that it it is able to take things from a random bunch

able to take things from a random bunch

able to take things from a random bunch of clothes carefully look at it and fold

of clothes carefully look at it and fold

of clothes carefully look at it and fold it right so what are their year old

it right so what are their year old

it right so what are their year old human being can do without thinking this

human being can do without thinking this

human being can do without thinking this multi-million dollar robot is only now

multi-million dollar robot is only now

multi-million dollar robot is only now being able to do that right so the

being able to do that right so the

being able to do that right so the reason I am actually showing this slide

reason I am actually showing this slide

reason I am actually showing this slide is because our understanding of AI

is because our understanding of AI

is because our understanding of AI should not be that it’s going to take

should not be that it’s going to take

should not be that it’s going to take away all our jumps that it should go to

away all our jumps that it should go to

away all our jumps that it should go to replace it’s going to automate

replace it’s going to automate

replace it’s going to automate everything right professor Andrew McAfee

everything right professor Andrew McAfee

everything right professor Andrew McAfee says that with today’s AI it is easier

says that with today’s AI it is easier

says that with today’s AI it is easier to replace a half a million dollar

to replace a half a million dollar

to replace a half a million dollar salary investment banker than it is to

salary investment banker than it is to

salary investment banker than it is to replace up lumber right so there are

replace up lumber right so there are

replace up lumber right so there are certain categories of things that human

certain categories of things that human

certain categories of things that human beings will always be better at doing

beings will always be better at doing

beings will always be better at doing apparently portly clothes is one of them

apparently portly clothes is one of them

apparently portly clothes is one of them so and one of those things that human

so and one of those things that human

so and one of those things that human beings are bad at doing is driving we

beings are bad at doing is driving we

beings are bad at doing is driving we kill more of ourselves with drunk riding

kill more of ourselves with drunk riding

kill more of ourselves with drunk riding than pretty much any other non natural

than pretty much any other non natural

than pretty much any other non natural causes and this is and this is this is

causes and this is and this is this is

causes and this is and this is this is now getting to be mainstream two years

now getting to be mainstream two years

now getting to be mainstream two years ago I would not have believed that

ago I would not have believed that

ago I would not have believed that self-driving cars would be a reality but

self-driving cars would be a reality but

self-driving cars would be a reality but they very well are there are

they very well are there are

they very well are there are self-driving movers in Pittsburgh and

self-driving movers in Pittsburgh and

self-driving movers in Pittsburgh and here’s the funny thing

here’s the funny thing

here’s the funny thing technology is now gone so far ahead of

technology is now gone so far ahead of

technology is now gone so far ahead of of governments and you know regulation

of governments and you know regulation

of governments and you know regulation and the law that the self driving uber

and the law that the self driving uber

and the law that the self driving uber need to have a driver who touches the

need to have a driver who touches the

need to have a driver who touches the steering because the law requires and

steering because the law requires and

steering because the law requires and driver to touch the steering when he

driver to touch the steering when he

driver to touch the steering when he doesn’t have to do anything

doesn’t have to do anything

doesn’t have to do anything Mr Carr still drives itself right so so

Mr Carr still drives itself right so so

Mr Carr still drives itself right so so that’s where we are okay so I don’t want

that’s where we are okay so I don’t want

that’s where we are okay so I don’t want to give you a an entertaining story

to give you a an entertaining story

to give you a an entertaining story before we kind of get into the more

before we kind of get into the more

before we kind of get into the more serious business of you know where all

serious business of you know where all

serious business of you know where all of this is going for all of us in this

of this is going for all of us in this

of this is going for all of us in this room this is surreal actually of a

room this is surreal actually of a

room this is surreal actually of a colleague who works in California right

colleague who works in California right

colleague who works in California right and and for those of you who know

and and for those of you who know

and and for those of you who know California who ought to have watched a

California who ought to have watched a

California who ought to have watched a lot of Hollywood movies there’s a

lot of Hollywood movies there’s a

lot of Hollywood movies there’s a certain stereotype associated with

certain stereotype associated with

certain stereotype associated with California it’s very different this is

California it’s very different this is

California it’s very different this is different stereotype associated with

different stereotype associated with

different stereotype associated with Texas that you notice with California so

Texas that you notice with California so

Texas that you notice with California so the typical Bay Area person is someone

the typical Bay Area person is someone

the typical Bay Area person is someone to reason to yo guys into spirituality

to reason to yo guys into spirituality

to reason to yo guys into spirituality each wave and food does not eat burgers

each wave and food does not eat burgers

each wave and food does not eat burgers you know so that tip

you know so that tip

you know so that tip Silicon Valley sort of mindset and so

Silicon Valley sort of mindset and so

Silicon Valley sort of mindset and so this is a this is a designer was a

this is a this is a designer was a

this is a this is a designer was a colleague of mine who predictably enough

colleague of mine who predictably enough

colleague of mine who predictably enough is from California and has not eaten a

is from California and has not eaten a

is from California and has not eaten a burger for about seven or eight years

burger for about seven or eight years

burger for about seven or eight years and after a long trip she decides that

and after a long trip she decides that

and after a long trip she decides that you know what I feel like eating a

you know what I feel like eating a

you know what I feel like eating a burger right so she goes to a McDonald’s

burger right so she goes to a McDonald’s

burger right so she goes to a McDonald’s and orders a broker and pays with her

and orders a broker and pays with her

and orders a broker and pays with her credit card and her card is declined she

credit card and her card is declined she

credit card and her card is declined she being a designer she calls the bank and

being a designer she calls the bank and

being a designer she calls the bank and says what happened maybe I surely have

says what happened maybe I surely have

says what happened maybe I surely have money why did you decline my car

money why did you decline my car

money why did you decline my car so the humor they pulled out that that

so the humor they pulled out that that

so the humor they pulled out that that our fraud detection algorithm that

our fraud detection algorithm that

our fraud detection algorithm that profiled you not as someone who is

profiled you not as someone who is

profiled you not as someone who is likely to eat at the make comments

that’s not the end of it and they said

that’s not the end of it and they said that’s that statistically patterns also

that’s that statistically patterns also

that’s that statistically patterns also tell us that when somebody steals a

tell us that when somebody steals a

tell us that when somebody steals a credit card there’s a very strong chance

credit card there’s a very strong chance

credit card there’s a very strong chance that the very first purchase they make

that the very first purchase they make

that the very first purchase they make is usually a burger at McDonalds so I

is usually a burger at McDonalds so I

is usually a burger at McDonalds so I say silly wait so here’s the interesting

say silly wait so here’s the interesting

say silly wait so here’s the interesting thing this is not the sort of pattern

thing this is not the sort of pattern

thing this is not the sort of pattern that a human being could have put

that a human being could have put

that a human being could have put together this requires pretty much

together this requires pretty much

together this requires pretty much terabytes of data analysis that only

terabytes of data analysis that only

terabytes of data analysis that only algorithms are good at doing right so in

algorithms are good at doing right so in

algorithms are good at doing right so in this case it was a hilarious sort of

this case it was a hilarious sort of

this case it was a hilarious sort of failure but think about the number of

failure but think about the number of

failure but think about the number of fraud situation that it actually

fraud situation that it actually

fraud situation that it actually captures right so that’s where we got

captures right so that’s where we got

captures right so that’s where we got like here is being here’s the bad news

like here is being here’s the bad news

like here is being here’s the bad news though the bad news the bad news is that

though the bad news the bad news is that

though the bad news the bad news is that today’s professions and therefore

today’s professions and therefore

today’s professions and therefore education systems are absolutely not

education systems are absolutely not

education systems are absolutely not designed for today’s work because our

designed for today’s work because our

designed for today’s work because our education systems are a product of the

education systems are a product of the

education systems are a product of the Industrial Revolution are a product off

Industrial Revolution are a product off

Industrial Revolution are a product off of an era where factories needed a lot

of an era where factories needed a lot

of an era where factories needed a lot of non-creative order takers so we build

of non-creative order takers so we build

of non-creative order takers so we build schools remove all artistic education

schools remove all artistic education

schools remove all artistic education from them forced people to learn science

from them forced people to learn science

from them forced people to learn science and basics of maths and mathematics and

and basics of maths and mathematics and

and basics of maths and mathematics and accounting and so on so that we could

accounting and so on so that we could

accounting and so on so that we could create a generation of factory employees

create a generation of factory employees

create a generation of factory employees and we are still living with that system

and we are still living with that system

and we are still living with that system right so when you think about it our

right so when you think about it our

right so when you think about it our professions are not designed for today’s

professions are not designed for today’s

professions are not designed for today’s one and we are all at the verge of

one and we are all at the verge of

one and we are all at the verge of absorptions

absorptions

absorptions and the reason for that are the

and the reason for that are the

and the reason for that are the following things right we are expensive

following things right we are expensive

following things right we are expensive so think about medical care and we just

so think about medical care and we just

so think about medical care and we just saw the top before right medical care is

saw the top before right medical care is

saw the top before right medical care is unaffordable in most parts of the world

unaffordable in most parts of the world

unaffordable in most parts of the world right and we’re very very expensive

right and we’re very very expensive

right and we’re very very expensive engineers and expensive lawyers are

engineers and expensive lawyers are

engineers and expensive lawyers are expensive

expensive

expensive tax accountants are expensive it’s wrong

tax accountants are expensive it’s wrong

tax accountants are expensive it’s wrong we’re not scalable we don’t serve a

we’re not scalable we don’t serve a

we’re not scalable we don’t serve a significant chunk of the world we serve

significant chunk of the world we serve

significant chunk of the world we serve only the urban middle class and above

only the urban middle class and above

only the urban middle class and above right so we think about professionals in

right so we think about professionals in

right so we think about professionals in engineering and medicine and science

engineering and medicine and science

engineering and medicine and science what we actually don’t we’re not

what we actually don’t we’re not

what we actually don’t we’re not scalable at all

scalable at all

scalable at all and we vastly overrated the value of our

and we vastly overrated the value of our

and we vastly overrated the value of our expertise and I’ll give you a very

expertise and I’ll give you a very

expertise and I’ll give you a very classic example till 10 or 20 years back

classic example till 10 or 20 years back

classic example till 10 or 20 years back people had to pay lots of money to get

people had to pay lots of money to get

people had to pay lots of money to get their taxes done but it’s only a matter

their taxes done but it’s only a matter

their taxes done but it’s only a matter of time when the internet came and

of time when the internet came and

of time when the internet came and people figured out that what do you need

people figured out that what do you need

people figured out that what do you need to do to file taxes you need an expert

to do to file taxes you need an expert

to do to file taxes you need an expert system or food system that is able to

system or food system that is able to

system or food system that is able to sort of derive design all of those in a

sort of derive design all of those in a

sort of derive design all of those in a database and ask you to fill forms and

database and ask you to fill forms and

database and ask you to fill forms and actually just just get the taxes done

actually just just get the taxes done

actually just just get the taxes done right the so in essence software was

right the so in essence software was

right the so in essence software was able to replace what used to be a very

able to replace what used to be a very

able to replace what used to be a very best pork expensive an auditor had to

best pork expensive an auditor had to

best pork expensive an auditor had to compare home to do your taxes sort of

compare home to do your taxes sort of

compare home to do your taxes sort of thing at least in the West right and

thing at least in the West right and

thing at least in the West right and it’s going to start to happen a week and

it’s going to start to happen a week and

it’s going to start to happen a week and this is going to happen to many

this is going to happen to many

this is going to happen to many industries not just you know tax

industries not just you know tax

industries not just you know tax accounting right so I want to tell you

accounting right so I want to tell you

accounting right so I want to tell you the story of what’s called the grand

the story of what’s called the grand

the story of what’s called the grand bargain the grand bargain essentially

bargain the grand bargain essentially

bargain the grand bargain essentially came about in the Middle Ages right

came about in the Middle Ages right

came about in the Middle Ages right where human beings living in large

where human beings living in large

where human beings living in large cities in large civilizations realize

cities in large civilizations realize

cities in large civilizations realize that you cannot possibly know everything

that you cannot possibly know everything

that you cannot possibly know everything right you cannot for example do brain

right you cannot for example do brain

right you cannot for example do brain surgery on yourself right it would be

surgery on yourself right it would be

surgery on yourself right it would be very risky to do so okay and you also

very risky to do so okay and you also

very risky to do so okay and you also don’t want any random check operating on

don’t want any random check operating on

don’t want any random check operating on your bracket right and also and

your bracket right and also and

your bracket right and also and therefore what happened is that society

therefore what happened is that society

therefore what happened is that society organized itself into guilds and

organized itself into guilds and

organized itself into guilds and professional sort of societies the guild

professional sort of societies the guild

professional sort of societies the guild of engineers the guild of barber at the

of engineers the guild of barber at the

of engineers the guild of barber at the guilt of surgeons and so all right so

guilt of surgeons and so all right so

guilt of surgeons and so all right so when you think about this grand bargain

when you think about this grand bargain

when you think about this grand bargain and that’s really the world that we live

and that’s really the world that we live

and that’s really the world that we live in right so what’s happening now is that

in right so what’s happening now is that

in right so what’s happening now is that over the last six or seven hundred years

over the last six or seven hundred years

over the last six or seven hundred years these gills and professions that we live

these gills and professions that we live

these gills and professions that we live in these systems that we live in have

in these systems that we live in have

in these systems that we live in have all become problematic the very first

all become problematic the very first

all become problematic the very first problem is that there’s a tyranny of

problem is that there’s a tyranny of

problem is that there’s a tyranny of expertise which is that most of the

expertise which is that most of the

expertise which is that most of the knowledge that we

knowledge that we

knowledge that we that we tend to gain from here tends to

that we tend to gain from here tends to

that we tend to gain from here tends to be close source knowledge whereas when

be close source knowledge whereas when

be close source knowledge whereas when you think about tech support right how

you think about tech support right how

you think about tech support right how many people just Google for a problem

many people just Google for a problem

many people just Google for a problem and there’s somebody helping each other

and there’s somebody helping each other

and there’s somebody helping each other out as opposed to calling and waiting

out as opposed to calling and waiting

out as opposed to calling and waiting you know endlessly for a 1-800 or a

you know endlessly for a 1-800 or a

you know endlessly for a 1-800 or a toll-free number right so when you think

toll-free number right so when you think

toll-free number right so when you think about open source versus close source

about open source versus close source

about open source versus close source knowledge this is one of the things

knowledge this is one of the things

knowledge this is one of the things that’s actually changing it and once you

that’s actually changing it and once you

that’s actually changing it and once you open source knowledge it becomes

open source knowledge it becomes

open source knowledge it becomes possible to scale the the offering to a

possible to scale the the offering to a

possible to scale the the offering to a large group of people right then there

large group of people right then there

large group of people right then there is the status quo bias right most

is the status quo bias right most

is the status quo bias right most innovations in any industry come from

innovations in any industry come from

innovations in any industry come from the outside we’ve never recognized it

the outside we’ve never recognized it

the outside we’ve never recognized it right the VHS tape when it was invented

right the VHS tape when it was invented

right the VHS tape when it was invented the movie industry said this is the

the movie industry said this is the

the movie industry said this is the worst thing we must ban it right and

worst thing we must ban it right and

worst thing we must ban it right and then again they accepted it again not

then again they accepted it again not

then again they accepted it again not learning from those mistakes when mp3s

learning from those mistakes when mp3s

learning from those mistakes when mp3s came the music industry said no digital

came the music industry said no digital

came the music industry said no digital downloads must be banned we must

downloads must be banned we must

downloads must be banned we must absolutely not have digital downloads

absolutely not have digital downloads

absolutely not have digital downloads but they have to lose out again right so

but they have to lose out again right so

but they have to lose out again right so and there is also technology in myopia

and there is also technology in myopia

and there is also technology in myopia you saw all those technology trends very

you saw all those technology trends very

you saw all those technology trends very few industries really recognize that it

few industries really recognize that it

few industries really recognize that it applies to them most people think the

applies to them most people think the

applies to them most people think the most disruptive technology will affect

most disruptive technology will affect

most disruptive technology will affect all other industries not my industry

all other industries not my industry

all other industries not my industry right so this is a very common thing

right so this is a very common thing

right so this is a very common thing right and the last one which is that

right and the last one which is that

right and the last one which is that there is something called the

there is something called the

there is something called the anthropomorphic AI fallacy which is that

anthropomorphic AI fallacy which is that

anthropomorphic AI fallacy which is that we believe that AI has to work exactly

we believe that AI has to work exactly

we believe that AI has to work exactly like a human being for it to be

like a human being for it to be

like a human being for it to be effective

effective

effective and here’s the amazing thing most of the

and here’s the amazing thing most of the

and here’s the amazing thing most of the stunning breakthroughs in AI have been

stunning breakthroughs in AI have been

stunning breakthroughs in AI have been not as a result of a IDE working like

not as a result of a IDE working like

not as a result of a IDE working like the human brain but in completely new

the human brain but in completely new

the human brain but in completely new ways right with deep learning and all

ways right with deep learning and all

ways right with deep learning and all these other things both in completely

these other things both in completely

these other things both in completely new ways and actually there that’s a

new ways and actually there that’s a

new ways and actually there that’s a reason why I’ve been able to make these

reason why I’ve been able to make these

reason why I’ve been able to make these breakthroughs right so let’s get this so

breakthroughs right so let’s get this so

breakthroughs right so let’s get this so what is the future of work the future of

what is the future of work the future of

what is the future of work the future of work is about expertise being more

work is about expertise being more

work is about expertise being more distributed than you think right is

distributed than you think right is

distributed than you think right is imagine the fact that your knowledge is

imagine the fact that your knowledge is

imagine the fact that your knowledge is now far more widely available freely

now far more widely available freely

now far more widely available freely accessible somebody somewhere is

accessible somebody somewhere is

accessible somebody somewhere is watching a Coursera course and learning

watching a Coursera course and learning

watching a Coursera course and learning exactly what you’re learning and can do

exactly what you’re learning and can do

exactly what you’re learning and can do whatever it is that you’re doing right

whatever it is that you’re doing right

whatever it is that you’re doing right and realize that much of what we call

and realize that much of what we call

and realize that much of what we call professional expertise is automatable in

professional expertise is automatable in

professional expertise is automatable in the next few years right and the only

the next few years right and the only

the next few years right and the only way you can stay relevant is not by

way you can stay relevant is not by

way you can stay relevant is not by doing what’s called narrow focus and

doing what’s called narrow focus and

doing what’s called narrow focus and specialization but by doing something

specialization but by doing something

specialization but by doing something called continuous partial attention it

called continuous partial attention it

called continuous partial attention it used to be called attention deficit now

used to be called attention deficit now

used to be called attention deficit now it’s called continuous

it’s called continuous

it’s called continuous attention you should actually be

attention you should actually be

attention you should actually be multidisciplinary at the intersection of

multidisciplinary at the intersection of

multidisciplinary at the intersection of art and science at the intersection of

art and science at the intersection of

art and science at the intersection of design and engineering right right you

design and engineering right right you

design and engineering right right you must know how to work with the earth not

must know how to work with the earth not

must know how to work with the earth not compete with it right the smartest

compete with it right the smartest

compete with it right the smartest people in the future will be once that

people in the future will be once that

people in the future will be once that will work smartly with air and the last

will work smartly with air and the last

will work smartly with air and the last one of all remember that technology is

one of all remember that technology is

one of all remember that technology is disappearing by disappearing I mean it’s

disappearing by disappearing I mean it’s

disappearing by disappearing I mean it’s getting smaller and smaller you won’t

getting smaller and smaller you won’t

getting smaller and smaller you won’t know where sensors are right and that

know where sensors are right and that

know where sensors are right and that completely changes many industries and

completely changes many industries and

completely changes many industries and technology also results in

technology also results in

technology also results in dematerialization anything that used to

dematerialization anything that used to

dematerialization anything that used to be hardware is now software cloud

be hardware is now software cloud

be hardware is now software cloud computing 3d printing and so on the last

computing 3d printing and so on the last

computing 3d printing and so on the last but not the least if you are in any

but not the least if you are in any

but not the least if you are in any industry that’s a middleman you will be

industry that’s a middleman you will be

industry that’s a middleman you will be disintermediated right so thank you

”

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