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Telemedicine: How Delawareans Can Shape Worldwide Care | Andrew Wilson | TEDxWilmington


if you can believe it it was in 1925

if you can believe it it was in 1925 that the father of science fiction and

that the father of science fiction and

that the father of science fiction and the namesake for the Hugo Awards Hugo

the namesake for the Hugo Awards Hugo

the namesake for the Hugo Awards Hugo Gernsback envisioned my favorite form of

Gernsback envisioned my favorite form of

Gernsback envisioned my favorite form of futurist telemedicine the Tell adaxel

futurist telemedicine the Tell adaxel

futurist telemedicine the Tell adaxel they used radio and television

they used radio and television

they used radio and television technology so that a physician could be

technology so that a physician could be

technology so that a physician could be miles away from a patient and with the

miles away from a patient and with the

miles away from a patient and with the patient was a machine that was equipped

patient was a machine that was equipped

patient was a machine that was equipped with heat and sensitive pressure heat

with heat and sensitive pressure heat

with heat and sensitive pressure heat and pressure sensitive fingers that was

and pressure sensitive fingers that was

and pressure sensitive fingers that was guided by the physician and that did the

guided by the physician and that did the

guided by the physician and that did the exam so tella

exam so tella

exam so tella meaning far or distant or dactyl meaning

meaning far or distant or dactyl meaning

meaning far or distant or dactyl meaning finger tella dactyl is actually

finger tella dactyl is actually

finger tella dactyl is actually incredibly clever and if you fast

incredibly clever and if you fast

incredibly clever and if you fast forward to today mr. Gernsback wasn’t

forward to today mr. Gernsback wasn’t

forward to today mr. Gernsback wasn’t too far off the mark

too far off the mark

too far off the mark telemedicine is here today and the tools

telemedicine is here today and the tools

telemedicine is here today and the tools are mind-boggling but what’s missing

are mind-boggling but what’s missing

are mind-boggling but what’s missing from the telemedicine equation is not

from the telemedicine equation is not

from the telemedicine equation is not the tools what’s missing is you each and

the tools what’s missing is you each and

the tools what’s missing is you each and every one of you individually I am here

every one of you individually I am here

every one of you individually I am here today to tell you that you can shape the

today to tell you that you can shape the

today to tell you that you can shape the future of worldwide care but first we

future of worldwide care but first we

future of worldwide care but first we have to zoom out for a little context

have to zoom out for a little context

have to zoom out for a little context you’d have to be under a pretty big rock

you’d have to be under a pretty big rock

you’d have to be under a pretty big rock to not know that the future of

to not know that the future of

to not know that the future of healthcare at least fiscally is we’ll

healthcare at least fiscally is we’ll

healthcare at least fiscally is we’ll just call it dire in fact overwhelming

just call it dire in fact overwhelming

just call it dire in fact overwhelming and if you’re feeling a little

and if you’re feeling a little

and if you’re feeling a little overwhelmed so are many of our policy

overwhelmed so are many of our policy

overwhelmed so are many of our policy makers Delaware’s Governor John Carney

makers Delaware’s Governor John Carney

makers Delaware’s Governor John Carney in the last round of budget negotiations

in the last round of budget negotiations

in the last round of budget negotiations said healthcare cost inflation was the

said healthcare cost inflation was the

said healthcare cost inflation was the number one challenge facing national and

number one challenge facing national and

number one challenge facing national and state budgets in our own little state of

state budgets in our own little state of

state budgets in our own little state of Delaware we are fifth in the nation per

Delaware we are fifth in the nation per

Delaware we are fifth in the nation per capita for health care spending and yet

capita for health care spending and yet

capita for health care spending and yet by many measures we are 31st for

by many measures we are 31st for

by many measures we are 31st for outcomes and in everybody’s personal

outcomes and in everybody’s personal

outcomes and in everybody’s personal households our insurance premiums rise

households our insurance premiums rise

households our insurance premiums rise way faster than we get raises and this

way faster than we get raises and this

way faster than we get raises and this is the story just about everywhere so I

is the story just about everywhere so I

is the story just about everywhere so I don’t know about you but that makes me

don’t know about you but that makes me

don’t know about you but that makes me feel a little powerless a lot like the

feel a little powerless a lot like the

feel a little powerless a lot like the people on top of this bus a bus that’s a

people on top of this bus a bus that’s a

people on top of this bus a bus that’s a little worse for wear and on a road

little worse for wear and on a road

little worse for wear and on a road that’s clearly not much better and this

that’s clearly not much better and this

that’s clearly not much better and this bus is going faster and the and these

bus is going faster and the and these

bus is going faster and the and these cliffs are getting higher and higher and

cliffs are getting higher and higher and

cliffs are getting higher and higher and nobody’s helped by the fact that inside

nobody’s helped by the fact that inside

nobody’s helped by the fact that inside of this bus every two turns of this road

of this bus every two turns of this road

of this bus every two turns of this road the people inside are fighting over

the people inside are fighting over

the people inside are fighting over whose turn it is to steer

whose turn it is to steer

whose turn it is to steer and so they’re hanging on and we’re

and so they’re hanging on and we’re

and so they’re hanging on and we’re hanging on but thankfully we can get

hanging on but thankfully we can get

hanging on but thankfully we can get another hand hold telemedicine so talent

another hand hold telemedicine so talent

another hand hold telemedicine so talent medicine goes by a couple different

medicine goes by a couple different

medicine goes by a couple different names M health a health telehealth they

names M health a health telehealth they

names M health a health telehealth they all mean essentially the same thing they

all mean essentially the same thing they

all mean essentially the same thing they mean the remote delivery of care using

mean the remote delivery of care using

mean the remote delivery of care using telecommunications technology the remote

telecommunications technology the remote

telecommunications technology the remote delivery of care using

delivery of care using

delivery of care using telecommunications technology so it’s

telecommunications technology so it’s

telecommunications technology so it’s not a scary new type of medicine it’s a

not a scary new type of medicine it’s a

not a scary new type of medicine it’s a new way to deliver existing medicine and

new way to deliver existing medicine and

new way to deliver existing medicine and so knowing from our definition just now

so knowing from our definition just now

so knowing from our definition just now that telemedicine means remote care and

that telemedicine means remote care and

that telemedicine means remote care and from tell adaptil that tella means far

from tell adaptil that tella means far

from tell adaptil that tella means far or distant that probably doesn’t

or distant that probably doesn’t

or distant that probably doesn’t surprise you at all that some of our

surprise you at all that some of our

surprise you at all that some of our first telemedicine patients were our

first telemedicine patients were our

first telemedicine patients were our most distant our Arctic explorers our

most distant our Arctic explorers our

most distant our Arctic explorers our astronauts when Neil Armstrong was

astronauts when Neil Armstrong was

astronauts when Neil Armstrong was walking on the moon his EKG was printing

walking on the moon his EKG was printing

walking on the moon his EKG was printing out in Houston it was incredible and we

out in Houston it was incredible and we

out in Houston it was incredible and we have incredible people here today but I

have incredible people here today but I

have incredible people here today but I imagine we’re a little short on

imagine we’re a little short on

imagine we’re a little short on astronauts and we’re a little short on

astronauts and we’re a little short on

astronauts and we’re a little short on Arctic explorers but I did tell you that

Arctic explorers but I did tell you that

Arctic explorers but I did tell you that you could shape the future of worldwide

you could shape the future of worldwide

you could shape the future of worldwide care and you can but collectively we

care and you can but collectively we

care and you can but collectively we need to first take this idea of

need to first take this idea of

need to first take this idea of geography as this measure of

geography as this measure of

geography as this measure of telemedicine and throat just throw it

telemedicine and throat just throw it

telemedicine and throat just throw it out in its place think of barriers so we

out in its place think of barriers so we

out in its place think of barriers so we all have barriers in our lives they are

all have barriers in our lives they are

all have barriers in our lives they are incredibly common so think of Doris

incredibly common so think of Doris

incredibly common so think of Doris retired on the beach you know but she

retired on the beach you know but she

retired on the beach you know but she has Alzheimer’s or Parkinson’s and she

has Alzheimer’s or Parkinson’s and she

has Alzheimer’s or Parkinson’s and she can’t drive or think about the young

can’t drive or think about the young

can’t drive or think about the young couple but both have very demanding jobs

couple but both have very demanding jobs

couple but both have very demanding jobs and they’ve just sent little Isaac to

and they’ve just sent little Isaac to

and they’ve just sent little Isaac to daycare but it seems like every other

daycare but it seems like every other

daycare but it seems like every other day Isaac is coming back to them with a

day Isaac is coming back to them with a

day Isaac is coming back to them with a new plague and so when they are out of

new plague and so when they are out of

new plague and so when they are out of sick days and they’re already late for

sick days and they’re already late for

sick days and they’re already late for work that pediatrician may be as close

work that pediatrician may be as close

work that pediatrician may be as close as just a few blocks away but to them

as just a few blocks away but to them

as just a few blocks away but to them that pediatrician is basically on the

that pediatrician is basically on the

that pediatrician is basically on the moon and these are cost drivers all of

moon and these are cost drivers all of

moon and these are cost drivers all of these barriers add up to a system of

these barriers add up to a system of

these barriers add up to a system of sick care where we spend eighty percent

sick care where we spend eighty percent

sick care where we spend eighty percent of our health care dollars on 20% of our

of our health care dollars on 20% of our

of our health care dollars on 20% of our population and if we can shift some of

population and if we can shift some of

population and if we can shift some of that attention some of that 80

that attention some of that 80

that attention some of that 80 of resources to that 20% of people using

of resources to that 20% of people using

of resources to that 20% of people using telemedicine we can catch their stage

telemedicine we can catch their stage

telemedicine we can catch their stage for cancer when it’s stage 1 or even

for cancer when it’s stage 1 or even

for cancer when it’s stage 1 or even stage 0 and that means that we can catch

stage 0 and that means that we can catch

stage 0 and that means that we can catch it really when it’s more curable but

it really when it’s more curable but

it really when it’s more curable but pragmatically is also much less

pragmatically is also much less

pragmatically is also much less expensive so thinking about our

expensive so thinking about our

expensive so thinking about our definition of telemedicine and the

definition of telemedicine and the

definition of telemedicine and the rethinking of it my first stop as a

rethinking of it my first stop as a

rethinking of it my first stop as a millennial was Google Images and it was

millennial was Google Images and it was

millennial was Google Images and it was way ahead of me so forget the stars

way ahead of me so forget the stars

way ahead of me so forget the stars instead think of a computer think of

instead think of a computer think of

instead think of a computer think of your smartphone and pair it with the

your smartphone and pair it with the

your smartphone and pair it with the classic example of a health symbol the

classic example of a health symbol the

classic example of a health symbol the stethoscope and really this is what

stethoscope and really this is what

stethoscope and really this is what you’re going to be thinking about and

you’re going to be thinking about and

you’re going to be thinking about and seeing as you get into this world of

seeing as you get into this world of

seeing as you get into this world of telemedicine these tools now would blow

telemedicine these tools now would blow

telemedicine these tools now would blow Hugo Gernsback minds thanks to almost

Hugo Gernsback minds thanks to almost

Hugo Gernsback minds thanks to almost 4.4 billion dollars a year on average

4.4 billion dollars a year on average

4.4 billion dollars a year on average being spent on telemedicine technology

being spent on telemedicine technology

being spent on telemedicine technology over the last three years these tools

over the last three years these tools

over the last three years these tools are getting smarter they’re getting

are getting smarter they’re getting

are getting smarter they’re getting slicker they’re getting more affordable

slicker they’re getting more affordable

slicker they’re getting more affordable and therefore they’re getting more

and therefore they’re getting more

and therefore they’re getting more accessible which means that they are

accessible which means that they are

accessible which means that they are revolutionising certain areas of care

revolutionising certain areas of care

revolutionising certain areas of care for instance think about home health

for instance think about home health

for instance think about home health monitoring remember Doris doors down at

monitoring remember Doris doors down at

monitoring remember Doris doors down at the beach she has what’s called a

the beach she has what’s called a

the beach she has what’s called a chronic condition that means that she

chronic condition that means that she

chronic condition that means that she often has to travel for these batteries

often has to travel for these batteries

often has to travel for these batteries of tests these tests that she has a lot

of tests these tests that she has a lot

of tests these tests that she has a lot of trouble getting to and if we could

of trouble getting to and if we could

of trouble getting to and if we could remove that barrier using

remove that barrier using

remove that barrier using telecommunications technology this home

telecommunications technology this home

telecommunications technology this home health monitoring so that Doris can get

health monitoring so that Doris can get

health monitoring so that Doris can get this battery of tests done in her own

this battery of tests done in her own

this battery of tests done in her own living room how much easier her life

living room how much easier her life

living room how much easier her life would be and that just really is the tip

would be and that just really is the tip

would be and that just really is the tip of the iceberg it really gets my mind

of the iceberg it really gets my mind

of the iceberg it really gets my mind going you know think about your own

going you know think about your own

going you know think about your own lives think about when you see your

lives think about when you see your

lives think about when you see your primary care doctor and they said that

primary care doctor and they said that

primary care doctor and they said that you have to go see a specialist maybe a

you have to go see a specialist maybe a

you have to go see a specialist maybe a therapist and you know that that’s going

therapist and you know that that’s going

therapist and you know that that’s going to mean weeks later a whole other

to mean weeks later a whole other

to mean weeks later a whole other location and if you could instead see

location and if you could instead see

location and if you could instead see that the specialists right on the spot

that the specialists right on the spot

that the specialists right on the spot from that very visit with your primary

from that very visit with your primary

from that very visit with your primary care doctor how much easier it would be

care doctor how much easier it would be

care doctor how much easier it would be and think about whole populations of

and think about whole populations of

and think about whole populations of people that we bury on purpose our

people that we bury on purpose our

people that we bury on purpose our prisoners if we were able to get them

prisoners if we were able to get them

prisoners if we were able to get them re-entry care that they need think about

re-entry care that they need think about

re-entry care that they need think about addiction services how much better that

addiction services how much better that

addiction services how much better that would be for recidivism and think about

would be for recidivism and think about

would be for recidivism and think about our most expensive care think about our

our most expensive care think about our

our most expensive care think about our emergencies

emergencies

emergencies it’s really driving up costs everywhere

it’s really driving up costs everywhere

it’s really driving up costs everywhere and if we could triage people so they

and if we could triage people so they

and if we could triage people so they didn’t go right into that really

didn’t go right into that really

didn’t go right into that really expensive emergency care but instead

expensive emergency care but instead

expensive emergency care but instead first we’re seen by a telemedicine with

first we’re seen by a telemedicine with

first we’re seen by a telemedicine with primary care we could divert a lot of

primary care we could divert a lot of

primary care we could divert a lot of that a lot of those patients away and

that a lot of those patients away and

that a lot of those patients away and really start to drive down these costs

really start to drive down these costs

really start to drive down these costs the potential is truly astounding

the potential is truly astounding

the potential is truly astounding so where does Delaware fit into all of

so where does Delaware fit into all of

so where does Delaware fit into all of this so if if you’re not fortunate

this so if if you’re not fortunate

this so if if you’re not fortunate enough to be one of the nine hundred and

enough to be one of the nine hundred and

enough to be one of the nine hundred and fifty thousand of us here in Delaware

fifty thousand of us here in Delaware

fifty thousand of us here in Delaware that’s okay you’re still you’re still in

that’s okay you’re still you’re still in

that’s okay you’re still you’re still in the right place I promise to you just

the right place I promise to you just

the right place I promise to you just consider this a case study a way that

consider this a case study a way that

consider this a case study a way that you can take it back to your community

you can take it back to your community

you can take it back to your community in fact I’m counting on you to take it

in fact I’m counting on you to take it

in fact I’m counting on you to take it back to your community because maybe you

back to your community because maybe you

back to your community because maybe you can beat us there but we’ve got a lot of

can beat us there but we’ve got a lot of

can beat us there but we’ve got a lot of good things going for us so we are a

good things going for us so we are a

good things going for us so we are a small state but we have these nation

small state but we have these nation

small state but we have these nation size challenges this gray wave of

size challenges this gray wave of

size challenges this gray wave of retirees is down at the beaches and they

retirees is down at the beaches and they

retirees is down at the beaches and they have high needs for services but we have

have high needs for services but we have

have high needs for services but we have some of the fastest broadband in the

some of the fastest broadband in the

some of the fastest broadband in the country and we also have a very

country and we also have a very

country and we also have a very tight-knit network of clinicians and

tight-knit network of clinicians and

tight-knit network of clinicians and physicians that we can very quickly show

physicians that we can very quickly show

physicians that we can very quickly show that proactively removing barriers from

that proactively removing barriers from

that proactively removing barriers from people’s lives will drive down these

people’s lives will drive down these

people’s lives will drive down these costs we also have some of the best laws

costs we also have some of the best laws

costs we also have some of the best laws so I was thrilled and honored to be able

so I was thrilled and honored to be able

so I was thrilled and honored to be able to work on these laws on behalf of the

to work on these laws on behalf of the

to work on these laws on behalf of the Delaware telehealth coalition and also

Delaware telehealth coalition and also

Delaware telehealth coalition and also the Medical Society of Delaware and

the Medical Society of Delaware and

the Medical Society of Delaware and thanks to some phenomenal leadership

thanks to some phenomenal leadership

thanks to some phenomenal leadership representative Brian short and she was

representative Brian short and she was

representative Brian short and she was Senator then but now she’s lieutenant

Senator then but now she’s lieutenant

Senator then but now she’s lieutenant governor Bethany Hall along in 2015 our

governor Bethany Hall along in 2015 our

governor Bethany Hall along in 2015 our governor jack Markell signed into effect

governor jack Markell signed into effect

governor jack Markell signed into effect our telemedicine law and it did a whole

our telemedicine law and it did a whole

our telemedicine law and it did a whole bunch of things but really two that are

bunch of things but really two that are

bunch of things but really two that are very important first patient safety

very important first patient safety

very important first patient safety patient safety is always paramount

patient safety is always paramount

patient safety is always paramount telemedicine is not perfect for

telemedicine is not perfect for

telemedicine is not perfect for everything we can’t yet do surgery

everything we can’t yet do surgery

everything we can’t yet do surgery through a smartphone maybe someday but

through a smartphone maybe someday but

through a smartphone maybe someday but until then we have to make sure that all

until then we have to make sure that all

until then we have to make sure that all care provided is appropriate and safe

care provided is appropriate and safe

care provided is appropriate and safe and it meets the standard of care second

and it meets the standard of care second

and it meets the standard of care second and make sure that we create this

and make sure that we create this

and make sure that we create this payment parity and what parity means is

payment parity and what parity means is

payment parity and what parity means is that if a service is being able to be

that if a service is being able to be

that if a service is being able to be delivered via telemedicine via a

delivered via telemedicine via a

delivered via telemedicine via a physician to that same standard of care

physician to that same standard of care

physician to that same standard of care as though it were in

as though it were in

as though it were in that insurance pays that same rate

that insurance pays that same rate

that insurance pays that same rate that’s parody and this is really

that’s parody and this is really

that’s parody and this is really important because if there was any sort

important because if there was any sort

important because if there was any sort of discrepancy it would create a

of discrepancy it would create a

of discrepancy it would create a disincentive for the adoption of

disincentive for the adoption of

disincentive for the adoption of telemedicine so we have a lot of things

telemedicine so we have a lot of things

telemedicine so we have a lot of things going for us in Delaware the table is

going for us in Delaware the table is

going for us in Delaware the table is set so many of us have actually already

set so many of us have actually already

set so many of us have actually already received cards in the mail from our

received cards in the mail from our

received cards in the mail from our employer I know that my wife did and

employer I know that my wife did and

employer I know that my wife did and nationally these ads are going up on

nationally these ads are going up on

nationally these ads are going up on television that basically say you know

television that basically say you know

television that basically say you know if you’re sick contact this telemedicine

if you’re sick contact this telemedicine

if you’re sick contact this telemedicine service and they’ll square you away and

service and they’ll square you away and

service and they’ll square you away and there’s nothing inherently wrong with

there’s nothing inherently wrong with

there’s nothing inherently wrong with those if you have a science a sinus

those if you have a science a sinus

those if you have a science a sinus infection and you want to be seen right

infection and you want to be seen right

infection and you want to be seen right away you know any one of us at this very

away you know any one of us at this very

away you know any one of us at this very moment could spend about forty dollars

moment could spend about forty dollars

moment could spend about forty dollars and we could sign into one of these

and we could sign into one of these

and we could sign into one of these services and be seen on the spot

services and be seen on the spot

services and be seen on the spot and that’s fine but really what’s

and that’s fine but really what’s

and that’s fine but really what’s missing and what Delaware can prove is

missing and what Delaware can prove is

missing and what Delaware can prove is what’s called continuity of care that

what’s called continuity of care that

what’s called continuity of care that it’s not just about seeing a doctor it’s

it’s not just about seeing a doctor it’s

it’s not just about seeing a doctor it’s about seeing your doctor your doctor

about seeing your doctor your doctor

about seeing your doctor your doctor that knows all 360 degrees of you that

that knows all 360 degrees of you that

that knows all 360 degrees of you that knows all of your challenges that knows

knows all of your challenges that knows

knows all of your challenges that knows all the specialists to bring into this

all the specialists to bring into this

all the specialists to bring into this team that can help you get from you’re

team that can help you get from you’re

team that can help you get from you’re invincible years your millennial years

invincible years your millennial years

invincible years your millennial years let’s say all the way through to your

let’s say all the way through to your

let’s say all the way through to your golden years with two that gray wave and

golden years with two that gray wave and

golden years with two that gray wave and that’s what Delaware can really prove is

that’s what Delaware can really prove is

that’s what Delaware can really prove is that by removing these barriers we can

that by removing these barriers we can

that by removing these barriers we can create this system and so I’ll really

create this system and so I’ll really

create this system and so I’ll really leave you with this because this is

leave you with this because this is

leave you with this because this is where you come back into play it’s as

where you come back into play it’s as

where you come back into play it’s as simple as an ask ask your physician

simple as an ask ask your physician

simple as an ask ask your physician asked your physician next time you are

asked your physician next time you are

asked your physician next time you are with them say listen I have some

with them say listen I have some

with them say listen I have some barriers in my life I would like your

barriers in my life I would like your

barriers in my life I would like your help removing them

help removing them

help removing them I’d like you to use telemedicine so I

I’d like you to use telemedicine so I

I’d like you to use telemedicine so I can see you so much easier and together

can see you so much easier and together

can see you so much easier and together collectively we can show the world what

collectively we can show the world what

collectively we can show the world what telemedicine can do to the future of

telemedicine can do to the future of

telemedicine can do to the future of health

health

health [Applause]

”

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