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How your power silences truth | Megan Reitz | TEDxHultAshridge


it takes courage to speak truth to power

it takes courage to speak truth to power but equally if you’re the power it takes

but equally if you’re the power it takes

but equally if you’re the power it takes enormous humility and skill to be able

enormous humility and skill to be able

enormous humility and skill to be able to invite and then listen to truth and

to invite and then listen to truth and

to invite and then listen to truth and by power here I’m not just talking about

by power here I’m not just talking about

by power here I’m not just talking about people that happen to be running large

people that happen to be running large

people that happen to be running large countries for example I’m also talking

countries for example I’m also talking

countries for example I’m also talking about the more everyday situations when

about the more everyday situations when

about the more everyday situations when you’re the powerful one when because of

you’re the powerful one when because of

you’re the powerful one when because of your role or your personality maybe your

your role or your personality maybe your

your role or your personality maybe your circle of friends people around you

circle of friends people around you

circle of friends people around you think twice before they speak to you

think twice before they speak to you

think twice before they speak to you maybe there are times when you find

maybe there are times when you find

maybe there are times when you find yourself thinking why didn’t they tell

yourself thinking why didn’t they tell

yourself thinking why didn’t they tell me about this earlier and these sorts of

me about this earlier and these sorts of

me about this earlier and these sorts of situations happen all the time and we

situations happen all the time and we

situations happen all the time and we really need to hear from people about

really need to hear from people about

really need to hear from people about stuff that’s going on that shouldn’t be

stuff that’s going on that shouldn’t be

stuff that’s going on that shouldn’t be going on we really need to hear ideas we

going on we really need to hear ideas we

going on we really need to hear ideas we really need to get straight feedback

really need to get straight feedback

really need to get straight feedback yeah I mean within reason I know I know

yeah I mean within reason I know I know

yeah I mean within reason I know I know frankly that there are some people

frankly that there are some people

frankly that there are some people around us that we’d rather hit you know

around us that we’d rather hit you know

around us that we’d rather hit you know to speak up less rather than more but

to speak up less rather than more but

to speak up less rather than more but for the purposes of the next few minutes

for the purposes of the next few minutes

for the purposes of the next few minutes bring to mind one or two people that

bring to mind one or two people that

bring to mind one or two people that you’d like to hear more from and maybe

you’d like to hear more from and maybe

you’d like to hear more from and maybe you find yourself thinking they should

you find yourself thinking they should

you find yourself thinking they should speak up more well maybe they should but

speak up more well maybe they should but

speak up more well maybe they should but speaking up is relational so it’s just

speaking up is relational so it’s just

speaking up is relational so it’s just as much about you and your skill in

as much about you and your skill in

as much about you and your skill in inviting them to speak up and there’s so

inviting them to speak up and there’s so

inviting them to speak up and there’s so many traps that we fall into that

many traps that we fall into that

many traps that we fall into that silence others around us I’m gonna have

silence others around us I’m gonna have

silence others around us I’m gonna have time to just talk through three of them

time to just talk through three of them

time to just talk through three of them and the first trap is we forget how

and the first trap is we forget how

and the first trap is we forget how scary we are I work with lots of lovely

scary we are I work with lots of lovely

scary we are I work with lots of lovely and approachable people and over time

and approachable people and over time

and approachable people and over time some of them have got to quite senior

some of them have got to quite senior

some of them have got to quite senior roles in business some of them have

roles in business some of them have

roles in business some of them have become parents some of them have taken

become parents some of them have taken

become parents some of them have taken up roles in the community and they all

up roles in the community and they all

up roles in the community and they all feel you know they’re still lovely and

feel you know they’re still lovely and

feel you know they’re still lovely and approachable and I’m sure that you feel

approachable and I’m sure that you feel

approachable and I’m sure that you feel that about yourselves too what they’re

that about yourselves too what they’re

that about yourselves too what they’re often blind to of course is that even if

often blind to of course is that even if

often blind to of course is that even if they are lovely and approachable people

they are lovely and approachable people

they are lovely and approachable people in less powerful positions around them

in less powerful positions around them

in less powerful positions around them think their skin

think their skin

think their skin of course they do do you remember

of course they do do you remember

of course they do do you remember sweating for like two weeks preparing

sweating for like two weeks preparing

sweating for like two weeks preparing for a five-minute presentation with your

for a five-minute presentation with your

for a five-minute presentation with your boss’s boss or agonizing over how to

boss’s boss or agonizing over how to

boss’s boss or agonizing over how to bring up that issue with that relative

bring up that issue with that relative

bring up that issue with that relative maybe now you’re the boss’s boss or that

maybe now you’re the boss’s boss or that

maybe now you’re the boss’s boss or that relative our power creates distance yeah

relative our power creates distance yeah

relative our power creates distance yeah and whether we agree with it or not some

and whether we agree with it or not some

and whether we agree with it or not some people around us do think we’re powerful

people around us do think we’re powerful

people around us do think we’re powerful and they’re scared they want to make a

and they’re scared they want to make a

and they’re scared they want to make a good impression and this means either

good impression and this means either

good impression and this means either that they’re silencing themselves or

that they’re silencing themselves or

that they’re silencing themselves or they’re kind of trying to give us a

they’re kind of trying to give us a

they’re kind of trying to give us a modified version of the truth so for

modified version of the truth so for

modified version of the truth so for example last year I led a business

example last year I led a business

example last year I led a business simulation with the team as a part of

simulation with the team as a part of

simulation with the team as a part of their leadership development program and

their leadership development program and

their leadership development program and a couple of months later this team had a

a couple of months later this team had a

a couple of months later this team had a phone call from their head office to

phone call from their head office to

phone call from their head office to tell them that they were going to be

tell them that they were going to be

tell them that they were going to be visited by a member of the British royal

visited by a member of the British royal

visited by a member of the British royal family as part of an official tour well

family as part of an official tour well

family as part of an official tour well the most extraordinary amount of

the most extraordinary amount of

the most extraordinary amount of preparation then ensued and the day

preparation then ensued and the day

preparation then ensued and the day before this important visit I get a

before this important visit I get a

before this important visit I get a phone call Megan

phone call Megan

phone call Megan can you help somebody’s dropped out at

can you help somebody’s dropped out at

can you help somebody’s dropped out at 11:04 tomorrow morning

11:04 tomorrow morning

11:04 tomorrow morning 11:04 this member of the royal family is

11:04 this member of the royal family is

11:04 this member of the royal family is going to come in to our office and we

going to come in to our office and we

going to come in to our office and we need to be doing something interesting

need to be doing something interesting

need to be doing something interesting her support can you come in and just run

her support can you come in and just run

her support can you come in and just run that last bit of the business simulation

that last bit of the business simulation

that last bit of the business simulation again for us so let me get this straight

again for us so let me get this straight

again for us so let me get this straight I said you want me to simulate the

I said you want me to simulate the

I said you want me to simulate the simulation tomorrow

simulation tomorrow

simulation tomorrow 11:04 exactly now it occurred to me at

11:04 exactly now it occurred to me at

11:04 exactly now it occurred to me at this point in time that the unsuspecting

this point in time that the unsuspecting

this point in time that the unsuspecting member of the royal family may be none

member of the royal family may be none

member of the royal family may be none the wiser

the wiser

the wiser that what they were about to see at

that what they were about to see at

that what they were about to see at 11:04 was this kind of scripted and

11:04 was this kind of scripted and

11:04 was this kind of scripted and sanitized version of the truth and of

sanitized version of the truth and of

sanitized version of the truth and of course why would they know that I mean

course why would they know that I mean

course why would they know that I mean all of their lives they’ve been turning

all of their lives they’ve been turning

all of their lives they’ve been turning up to meet people who have spent hours

up to meet people who have spent hours

up to meet people who have spent hours preparing a particular version of the

preparing a particular version of the

preparing a particular version of the truth for them to see and they’re

truth for them to see and they’re

truth for them to see and they’re worried about being judged poorly no

worried about being judged poorly no

worried about being judged poorly no more at a more routine

more at a more routine

more at a more routine level of course if you’re in a position

level of course if you’re in a position

level of course if you’re in a position of authority you are scary and you’re

of authority you are scary and you’re

of authority you are scary and you’re likely to be on the receiving end of a

likely to be on the receiving end of a

likely to be on the receiving end of a similar sort of smoke screen and it’s

similar sort of smoke screen and it’s

similar sort of smoke screen and it’s not enough to just say to people speak

not enough to just say to people speak

not enough to just say to people speak up tell me the truth

up tell me the truth

up tell me the truth it’s how you invite them so Samuel

it’s how you invite them so Samuel

it’s how you invite them so Samuel Goldwyn the American film producers

Goldwyn the American film producers

Goldwyn the American film producers famously quoted for saying I don’t want

famously quoted for saying I don’t want

famously quoted for saying I don’t want any yes-men around me I want everyone to

any yes-men around me I want everyone to

any yes-men around me I want everyone to tell me the truth even if it costs them

tell me the truth even if it costs them

tell me the truth even if it costs them their job now I’m sure you’re not that

their job now I’m sure you’re not that

their job now I’m sure you’re not that friendly at all you may even use that

friendly at all you may even use that

friendly at all you may even use that lovely phrase my door is always open

lovely phrase my door is always open

lovely phrase my door is always open yeah yeah and thereby obviously implying

yeah yeah and thereby obviously implying

yeah yeah and thereby obviously implying you’re lucky enough to have a door and

you’re lucky enough to have a door and

you’re lucky enough to have a door and people have to people have to come to

people have to people have to come to

people have to people have to come to you rather than the other way around

you rather than the other way around

you rather than the other way around don’t get me wrong I’m not saying these

don’t get me wrong I’m not saying these

don’t get me wrong I’m not saying these invitations aren’t important they are

invitations aren’t important they are

invitations aren’t important they are they’re important symbols to say that

they’re important symbols to say that

they’re important symbols to say that you’re open for dialogue but the danger

you’re open for dialogue but the danger

you’re open for dialogue but the danger with them is you know one believing that

with them is you know one believing that

with them is you know one believing that people are actually going to take you up

people are actually going to take you up

people are actually going to take you up on the offer to when they do speak to

on the offer to when they do speak to

on the offer to when they do speak to you it’s with some unadulterated you

you it’s with some unadulterated you

you it’s with some unadulterated you know version truth and three now that

know version truth and three now that

know version truth and three now that you’ve made the invitation your job is

you’ve made the invitation your job is

you’ve made the invitation your job is done

done

done tick the box open communication channels

tick the box open communication channels

tick the box open communication channels here we go yeah it doesn’t work like

here we go yeah it doesn’t work like

here we go yeah it doesn’t work like that

that

that so trap one is saying we need to

so trap one is saying we need to

so trap one is saying we need to recognize our own power and often we

recognize our own power and often we

recognize our own power and often we don’t because some people around us will

don’t because some people around us will

don’t because some people around us will find a scary and at least if we’re aware

find a scary and at least if we’re aware

find a scary and at least if we’re aware of that

of that

of that we can then put our focus and attention

we can then put our focus and attention

we can then put our focus and attention onto putting them at their ease

onto putting them at their ease

onto putting them at their ease so trap two we don’t question our little

so trap two we don’t question our little

so trap two we don’t question our little list of whose opinion counts we

list of whose opinion counts we

list of whose opinion counts we interviewed a chief executive who spoke

interviewed a chief executive who spoke

interviewed a chief executive who spoke to us really passionately I want people

to us really passionately I want people

to us really passionately I want people to bring their whole selves to work

to bring their whole selves to work

to bring their whole selves to work diversity is key I want to hear

diversity is key I want to hear

diversity is key I want to hear everyone’s opinion if people speak up

everyone’s opinion if people speak up

everyone’s opinion if people speak up we’ll perform better great stuff it’s

we’ll perform better great stuff it’s

we’ll perform better great stuff it’s really good stuff and then he paused and

really good stuff and then he paused and

really good stuff and then he paused and he said but I do have my little list

he said but I do have my little list

he said but I do have my little list of those that fit and those that don’t

of those that fit and those that don’t

of those that fit and those that don’t and consciously or unconsciously of

and consciously or unconsciously of

and consciously or unconsciously of course he was referring to his little

course he was referring to his little

course he was referring to his little list when he decided who to invite to

list when he decided who to invite to

list when he decided who to invite to speak and whose opinion counted you know

speak and whose opinion counted you know

speak and whose opinion counted you know and as you roll your eyes in

and as you roll your eyes in

and as you roll your eyes in consternation that such prejudice hang

consternation that such prejudice hang

consternation that such prejudice hang on a second

on a second

on a second our research would indicate that we

our research would indicate that we

our research would indicate that we value our own opinion twice as much as

value our own opinion twice as much as

value our own opinion twice as much as we valued the opinion of other people

we valued the opinion of other people

we valued the opinion of other people and whether we you know we like to say

and whether we you know we like to say

and whether we you know we like to say that we would listen to people and hear

that we would listen to people and hear

that we would listen to people and hear people but actually if we’re brutally

people but actually if we’re brutally

people but actually if we’re brutally honest there’s some people we want to

honest there’s some people we want to

honest there’s some people we want to hear from about some subjects more than

hear from about some subjects more than

hear from about some subjects more than others okay and this little list comes

others okay and this little list comes

others okay and this little list comes out of the most mundane situations you

out of the most mundane situations you

out of the most mundane situations you know you walk into a hardware store and

know you walk into a hardware store and

know you walk into a hardware store and you look at the sales assistants and you

you look at the sales assistants and you

you look at the sales assistants and you figure out now which opinion am I going

figure out now which opinion am I going

figure out now which opinion am I going to trust here it comes out at that

to trust here it comes out at that

to trust here it comes out at that dinner party you know where you don’t

dinner party you know where you don’t

dinner party you know where you don’t really know that many people and that’s

really know that many people and that’s

really know that many people and that’s that point in the evening where

that point in the evening where

that point in the evening where everybody starts choosing their seats

everybody starts choosing their seats

everybody starts choosing their seats and the little list you know you

and the little list you know you

and the little list you know you frantically look at the little list and

frantically look at the little list and

frantically look at the little list and you think now who can I who do I want to

you think now who can I who do I want to

you think now who can I who do I want to listen to for the next two hours and who

listen to for the next two hours and who

listen to for the next two hours and who you know frankly do I absolutely not

you know frankly do I absolutely not

you know frankly do I absolutely not want to maybe that’s what’s me and so

want to maybe that’s what’s me and so

want to maybe that’s what’s me and so these little lists come out all of the

these little lists come out all of the

these little lists come out all of the time and of course they can be valid and

time and of course they can be valid and

time and of course they can be valid and they can be quite useful shortcuts but

they can be quite useful shortcuts but

they can be quite useful shortcuts but my goodness there no by no means

my goodness there no by no means

my goodness there no by no means faultless too much of the list is

faultless too much of the list is

faultless too much of the list is compiled through the unconscious labels

compiled through the unconscious labels

compiled through the unconscious labels that we’re putting on people so ever

that we’re putting on people so ever

that we’re putting on people so ever since I walked up on stage you’ve been

since I walked up on stage you’ve been

since I walked up on stage you’ve been labeling me probably labeled me woman

researcher speaker something about how I

researcher speaker something about how I look we label all the time you know

look we label all the time you know

look we label all the time you know gender age ethnicity job title

gender age ethnicity job title

gender age ethnicity job title appearance height you name it we label

appearance height you name it we label

appearance height you name it we label it but the important point is here with

it but the important point is here with

it but the important point is here with each of these labels of course they

each of these labels of course they

each of these labels of course they convey subtle or not so subtle elements

convey subtle or not so subtle elements

convey subtle or not so subtle elements of status and authority

of status and authority

of status and authority so these labelings are dictating who we

so these labelings are dictating who we

so these labelings are dictating who we want to invite to speak and who not an

want to invite to speak and who not an

want to invite to speak and who not an it’s silencing some in my twenties and

it’s silencing some in my twenties and

it’s silencing some in my twenties and thirties

thirties

thirties I was a management consultant and on

I was a management consultant and on

I was a management consultant and on occasion I was invited to present

occasion I was invited to present

occasion I was invited to present analysis at board level and I’ll always

analysis at board level and I’ll always

analysis at board level and I’ll always remember in a performance appraisal I

remember in a performance appraisal I

remember in a performance appraisal I had said to me the problem is Megan you

had said to me the problem is Megan you

had said to me the problem is Megan you know you walk into the room and and

know you walk into the room and and

know you walk into the room and and you’re labeled young and woman if I was

you’re labeled young and woman if I was

you’re labeled young and woman if I was lucky I was also labeled girl apparently

lucky I was also labeled girl apparently

lucky I was also labeled girl apparently on a number of cases and there may be

on a number of cases and there may be

on a number of cases and there may be some contexts and cultures where young

some contexts and cultures where young

some contexts and cultures where young woman and girl conveys status and

woman and girl conveys status and

woman and girl conveys status and authority and ID to be fair I can’t

authority and ID to be fair I can’t

authority and ID to be fair I can’t think of many unfortunately and in the

think of many unfortunately and in the

think of many unfortunately and in the boardrooms of big businesses certainly

boardrooms of big businesses certainly

boardrooms of big businesses certainly don’t so I had to work really hard in

don’t so I had to work really hard in

don’t so I had to work really hard in order to be heard

order to be heard

order to be heard I remember experimenting for several

I remember experimenting for several

I remember experimenting for several years with various combinations of

years with various combinations of

years with various combinations of scarves and glasses to make myself you

scarves and glasses to make myself you

scarves and glasses to make myself you know look older than I really was in

know look older than I really was in

know look older than I really was in order not to be silenced okay so these

order not to be silenced okay so these

order not to be silenced okay so these lists happen all the time and labels are

lists happen all the time and labels are

lists happen all the time and labels are informing these lists and you know what

informing these lists and you know what

informing these lists and you know what we’re discounting some voices without

we’re discounting some voices without

we’re discounting some voices without even realizing it now this process is

even realizing it now this process is

even realizing it now this process is inevitable but the least we can do is be

inevitable but the least we can do is be

inevitable but the least we can do is be mindful of it so that we can observe

mindful of it so that we can observe

mindful of it so that we can observe these lists and these labels as they’re

these lists and these labels as they’re

these lists and these labels as they’re happening so that we can counteract them

happening so that we can counteract them

happening so that we can counteract them if we need to so trap 2 is all about

if we need to so trap 2 is all about

if we need to so trap 2 is all about taking real care with how we label and

taking real care with how we label and

taking real care with how we label and list people around you sense it and even

list people around you sense it and even

list people around you sense it and even if they have vital information for you

if they have vital information for you

if they have vital information for you they will stay silent so we need to

they will stay silent so we need to

they will stay silent so we need to question our list a lot trap 3 we send

question our list a lot trap 3 we send

question our list a lot trap 3 we send shut up signals not speak up once so

shut up signals not speak up once so

shut up signals not speak up once so moment by moment in conversations we are

moment by moment in conversations we are

moment by moment in conversations we are figuring out whether it’s safe to speak

figuring out whether it’s safe to speak

figuring out whether it’s safe to speak up we’re looking at people’s gestures

up we’re looking at people’s gestures

up we’re looking at people’s gestures and we’re thinking shall I say this or

and we’re thinking shall I say this or

and we’re thinking shall I say this or shan’t I say this all the time moment by

shan’t I say this all the time moment by

shan’t I say this all the time moment by moment in our conversations and even

moment in our conversations and even

moment in our conversations and even last week I had a friend who went to the

last week I had a friend who went to the

last week I had a friend who went to the doctors and withheld what might have

doctors and withheld what might have

doctors and withheld what might have been quite important information because

been quite important information because

been quite important information because she said that when she went into the

she said that when she went into the

she said that when she went into the consultation room she looked at his face

consultation room she looked at his face

consultation room she looked at his face and thought he looks a bit busy

and thought he looks a bit busy

and thought he looks a bit busy preoccupied I better not make a fuss now

preoccupied I better not make a fuss now

preoccupied I better not make a fuss now maybe you’re sitting here and you’re

maybe you’re sitting here and you’re

maybe you’re sitting here and you’re thinking go ah I know some people that

thinking go ah I know some people that

thinking go ah I know some people that seriously send the wrong signals yeah

seriously send the wrong signals yeah

seriously send the wrong signals yeah luckily you know I’m pretty good at this

luckily you know I’m pretty good at this

luckily you know I’m pretty good at this I’m sure you are all brilliant nine

I’m sure you are all brilliant nine

I’m sure you are all brilliant nine times out of ten but it’s that tenth

times out of ten but it’s that tenth

times out of ten but it’s that tenth time isn’t it when we’re a bit grumpy

time isn’t it when we’re a bit grumpy

time isn’t it when we’re a bit grumpy when we’re a bit tired when we’re under

when we’re a bit tired when we’re under

when we’re a bit tired when we’re under pressure and we kind of cut someone off

pressure and we kind of cut someone off

pressure and we kind of cut someone off at the knees unfortunately it’s that

at the knees unfortunately it’s that

at the knees unfortunately it’s that time that everybody then talks about you

time that everybody then talks about you

time that everybody then talks about you know around the water cooler and kind of

know around the water cooler and kind of

know around the water cooler and kind of hushed and slightly scandalized voices

hushed and slightly scandalized voices

hushed and slightly scandalized voices they tell that story and these stories

they tell that story and these stories

they tell that story and these stories are just so important then in silencing

are just so important then in silencing

are just so important then in silencing other people so we have to be aware of

other people so we have to be aware of

other people so we have to be aware of the signals that we’re sending sending

the signals that we’re sending sending

the signals that we’re sending sending out genuine signals that we want people

out genuine signals that we want people

out genuine signals that we want people to speak up now a now-retired very

to speak up now a now-retired very

to speak up now a now-retired very senior civil servant I would say sent

senior civil servant I would say sent

senior civil servant I would say sent some clear shutup signals to one of our

some clear shutup signals to one of our

some clear shutup signals to one of our interviewees when he said to her don’t

interviewees when he said to her don’t

interviewees when he said to her don’t come back to talk to me until you’ve

come back to talk to me until you’ve

come back to talk to me until you’ve sweated the data until it says what I

sweated the data until it says what I

sweated the data until it says what I needed to say on the other hand we

needed to say on the other hand we

needed to say on the other hand we interviewed an entrepreneur who’d just

interviewed an entrepreneur who’d just

interviewed an entrepreneur who’d just taken over the workforce of the next car

taken over the workforce of the next car

taken over the workforce of the next car manufacturing company and in the big

manufacturing company and in the big

manufacturing company and in the big town-hall meeting right at the start

town-hall meeting right at the start

town-hall meeting right at the start somebody put up their hands and said

somebody put up their hands and said

somebody put up their hands and said I’ll probably be sacked for saying this

I’ll probably be sacked for saying this

I’ll probably be sacked for saying this but and the entrepreneur explained how

but and the entrepreneur explained how

but and the entrepreneur explained how he invited this person to be on a task

he invited this person to be on a task

he invited this person to be on a task force to talk about the issue that he

force to talk about the issue that he

force to talk about the issue that he was concerned about about and then

was concerned about about and then

was concerned about about and then promoted him so thus trying to send a

promoted him so thus trying to send a

promoted him so thus trying to send a signal actually now challenging

signal actually now challenging

signal actually now challenging productively is a good thing to do we

productively is a good thing to do we

productively is a good thing to do we spoke to a chief executive who was new

spoke to a chief executive who was new

spoke to a chief executive who was new in post and then she found out that her

in post and then she found out that her

in post and then she found out that her predecessor was such a bully that the

predecessor was such a bully that the

predecessor was such a bully that the leadership team dint say anything so it

leadership team dint say anything so it

leadership team dint say anything so it didn’t matter how ridiculous a

didn’t matter how ridiculous a

didn’t matter how ridiculous a suggestion this lady came up with they’d

suggestion this lady came up with they’d

suggestion this lady came up with they’d all just sort of nod their heads and

all just sort of nod their heads and

all just sort of nod their heads and what she did was she instigated a card

what she did was she instigated a card

what she did was she instigated a card system when you held the card you had to

system when you held the card you had to

system when you held the card you had to play devil’s advocate you had

play devil’s advocate you had

play devil’s advocate you had and my goodness this was uncomfortable

and my goodness this was uncomfortable

and my goodness this was uncomfortable for the team at first but over time of

for the team at first but over time of

for the team at first but over time of course it started to change the culture

course it started to change the culture

course it started to change the culture and those voices that had been silenced

and those voices that had been silenced

and those voices that had been silenced were now legitimized so trap three is

were now legitimized so trap three is

were now legitimized so trap three is about knowing that we’re sending signals

about knowing that we’re sending signals

about knowing that we’re sending signals all the time small ones but of course

all the time small ones but of course

all the time small ones but of course they add up and they create the culture

they add up and they create the culture

they add up and they create the culture that surrounds us and create either a

that surrounds us and create either a

that surrounds us and create either a shot-up culture or a speaker one so just

shot-up culture or a speaker one so just

shot-up culture or a speaker one so just three traps here first trap we forget

three traps here first trap we forget

three traps here first trap we forget how scary we are power distances it

how scary we are power distances it

how scary we are power distances it silences people we need to be aware of

silences people we need to be aware of

silences people we need to be aware of that so we can invite them to speak trap

that so we can invite them to speak trap

that so we can invite them to speak trap – we don’t question a little list yeah

– we don’t question a little list yeah

– we don’t question a little list yeah we think we want to hear from everybody

we think we want to hear from everybody

we think we want to hear from everybody but actually we don’t really so we need

but actually we don’t really so we need

but actually we don’t really so we need to be able to observe this be mindful of

to be able to observe this be mindful of

to be able to observe this be mindful of it and question it and trap three that

it and question it and trap three that

it and question it and trap three that we’ve just done we’re creating the

we’ve just done we’re creating the

we’ve just done we’re creating the culture that surrounds us all the time

culture that surrounds us all the time

culture that surrounds us all the time with the signals that we’re sending a

with the signals that we’re sending a

with the signals that we’re sending a culture that either encourages truth or

culture that either encourages truth or

culture that either encourages truth or silences it and silencing is meaning

silences it and silencing is meaning

silences it and silencing is meaning that we’re not getting to hear the ideas

that we’re not getting to hear the ideas

that we’re not getting to hear the ideas that we need to hear that will help us

that we need to hear that will help us

that we need to hear that will help us with some of the challenges that we face

with some of the challenges that we face

with some of the challenges that we face personally and professionally silencing

personally and professionally silencing

personally and professionally silencing means we’re not even aware of the

means we’re not even aware of the

means we’re not even aware of the challenges we face until they’re right

challenges we face until they’re right

challenges we face until they’re right on top of us because nobody’s told us

on top of us because nobody’s told us

on top of us because nobody’s told us and silencing in some cases is costing

and silencing in some cases is costing

and silencing in some cases is costing lives so yes absolutely we need the

lives so yes absolutely we need the

lives so yes absolutely we need the courage to speak up but my goodness do

courage to speak up but my goodness do

courage to speak up but my goodness do we need the wisdom to be able to invite

we need the wisdom to be able to invite

we need the wisdom to be able to invite others to speak up and you know I think

others to speak up and you know I think

others to speak up and you know I think a lot of us think we’re quite good at

a lot of us think we’re quite good at

a lot of us think we’re quite good at this and I wonder actually whether the

this and I wonder actually whether the

this and I wonder actually whether the biggest trap of all is complacency

biggest trap of all is complacency

biggest trap of all is complacency because to do this well takes enormous

because to do this well takes enormous

because to do this well takes enormous awareness humility compression and skill

awareness humility compression and skill

awareness humility compression and skill and maybe we could all do with improving

and maybe we could all do with improving

and maybe we could all do with improving those four things thank you

those four things thank you

those four things thank you you

”

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