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Creating Gracious Space | Pat Hughes | TEDxEverett


I’m going to share with you some ideas

I’m going to share with you some ideas that are remarkably simple and yet can

that are remarkably simple and yet can

that are remarkably simple and yet can be very difficult to do yet I believe

be very difficult to do yet I believe

be very difficult to do yet I believe that if we do them that they can change

that if we do them that they can change

that if we do them that they can change our lives that has been true for me the

our lives that has been true for me the

our lives that has been true for me the idea is gracious space gracious space is

idea is gracious space gracious space is

idea is gracious space gracious space is the creation of the Center for ethical

the creation of the Center for ethical

the creation of the Center for ethical leadership which is located in Seattle

leadership which is located in Seattle

leadership which is located in Seattle and for 25 years has been a pioneer in

and for 25 years has been a pioneer in

and for 25 years has been a pioneer in ethical leadership for the common good I

ethical leadership for the common good I

ethical leadership for the common good I want to ask you to think for a moment

want to ask you to think for a moment

want to ask you to think for a moment about these two words gracious space

about these two words gracious space

about these two words gracious space what do they make you think of what

what do they make you think of what

what do they make you think of what comes to mind when you hear these two

comes to mind when you hear these two

comes to mind when you hear these two words what feelings do they evoke in you

words what feelings do they evoke in you

words what feelings do they evoke in you who was there can you think of a time

who was there can you think of a time

who was there can you think of a time that you might have experienced

that you might have experienced

that you might have experienced something that you would call a gracious

something that you would call a gracious

something that you would call a gracious space and what made it unique enough for

space and what made it unique enough for

space and what made it unique enough for you to think of it this morning what

you to think of it this morning what

you to think of it this morning what were the characteristics who was there

were the characteristics who was there

were the characteristics who was there well we’ve asked this question to

well we’ve asked this question to

well we’ve asked this question to thousands of people in hundreds of

thousands of people in hundreds of

thousands of people in hundreds of organizations over 40 States and 35

organizations over 40 States and 35

organizations over 40 States and 35 countries over the last 20 years some of

countries over the last 20 years some of

countries over the last 20 years some of the things that they share with us our

the things that they share with us our

the things that they share with us our gracious space was the time that our

gracious space was the time that our

gracious space was the time that our team was really creative or gracious

team was really creative or gracious

team was really creative or gracious space was when I was with my friend and

space was when I was with my friend and

space was when I was with my friend and I could just be myself without feeling

I could just be myself without feeling

I could just be myself without feeling judged or gracious space is when I’m at

judged or gracious space is when I’m at

judged or gracious space is when I’m at church or in the woods one of my

church or in the woods one of my

church or in the woods one of my favorites was gracious spaces grandma’s

favorites was gracious spaces grandma’s

favorites was gracious spaces grandma’s house there’s all the milk and cookies

house there’s all the milk and cookies

house there’s all the milk and cookies you want and no chores so it is

you want and no chores so it is

you want and no chores so it is definition and then we ask them so what

definition and then we ask them so what

definition and then we ask them so what are the words that you would use to

are the words that you would use to

are the words that you would use to describe these unique moments that you

describe these unique moments that you

describe these unique moments that you can remember so clearly and they use

can remember so clearly and they use

can remember so clearly and they use words like it was inviting it was

words like it was inviting it was

words like it was inviting it was comfortable I felt safe emotionally safe

comfortable I felt safe emotionally safe

comfortable I felt safe emotionally safe compassion curiosity we were having a

compassion curiosity we were having a

compassion curiosity we were having a good time I could be myself so these are

good time I could be myself so these are

good time I could be myself so these are all words that we can use to describe

all words that we can use to describe

all words that we can use to describe ourselves and describe gracious

ourselves and describe gracious

ourselves and describe gracious bass so what I’m going to offer you to

bass so what I’m going to offer you to

bass so what I’m going to offer you to here today is something that I believe

here today is something that I believe

here today is something that I believe can help us with connection connection

can help us with connection connection

can help us with connection connection is our theme today gracious space is a

is our theme today gracious space is a

is our theme today gracious space is a way that we can connect with ourselves

way that we can connect with ourselves

way that we can connect with ourselves we can connect with others we can

we can connect with others we can

we can connect with others we can connect with people at work in our

connect with people at work in our

connect with people at work in our communities I think it works in any sort

communities I think it works in any sort

communities I think it works in any sort of relationship so I’m going to share

of relationship so I’m going to share

of relationship so I’m going to share with you the four key elements of

with you the four key elements of

with you the four key elements of gracious space that we’ve learned about

gracious space that we’ve learned about

gracious space that we’ve learned about by doing gracious space for the last 25

by doing gracious space for the last 25

by doing gracious space for the last 25 years the first one is the spirit of

years the first one is the spirit of

years the first one is the spirit of gracious space I call it the small-ass

gracious space I call it the small-ass

gracious space I call it the small-ass spirit and what this means to us is that

spirit and what this means to us is that

spirit and what this means to us is that gracious space that you can be gracious

gracious space that you can be gracious

gracious space that you can be gracious space it’s not necessarily something you

space it’s not necessarily something you

space it’s not necessarily something you need to do although there are that parts

need to do although there are that parts

need to do although there are that parts of it but you can be gracious space how

of it but you can be gracious space how

of it but you can be gracious space how you show up matters what walks with you

you show up matters what walks with you

you show up matters what walks with you when you come into a room what are the

when you come into a room what are the

when you come into a room what are the qualities that you become known for it’s

qualities that you become known for it’s

qualities that you become known for it’s something that that is part of who we

something that that is part of who we

something that that is part of who we are and people learn to expect and rely

are and people learn to expect and rely

are and people learn to expect and rely on these qualities that we have we all

on these qualities that we have we all

on these qualities that we have we all have them you can think for yourself oh

have them you can think for yourself oh

have them you can think for yourself oh boy how compassionate am i and how

boy how compassionate am i and how

boy how compassionate am i and how curious am I in what happens is people

curious am I in what happens is people

curious am I in what happens is people start to say oh good

start to say oh good

start to say oh good you know Bob’s here because Bob asks

you know Bob’s here because Bob asks

you know Bob’s here because Bob asks really good questions or Joanie’s here

really good questions or Joanie’s here

really good questions or Joanie’s here yay because Joanie is a good listener

yay because Joanie is a good listener

yay because Joanie is a good listener and I know I’m going to be able to talk

and I know I’m going to be able to talk

and I know I’m going to be able to talk when Johnny’s here or thank goodness my

when Johnny’s here or thank goodness my

when Johnny’s here or thank goodness my is here because she lightens the mood

is here because she lightens the mood

is here because she lightens the mood even though our work is serious so we

even though our work is serious so we

even though our work is serious so we become known for these things so what we

become known for these things so what we

become known for these things so what we do is our spirit becomes contagious and

do is our spirit becomes contagious and

do is our spirit becomes contagious and for me this means that I need to be

for me this means that I need to be

for me this means that I need to be intentional every day about what

intentional every day about what

intentional every day about what contagion I’m spreading to the people

contagion I’m spreading to the people

contagion I’m spreading to the people nearby is it a positive experience or is

nearby is it a positive experience or is

nearby is it a positive experience or is it a negative experience another way to

it a negative experience another way to

it a negative experience another way to think about it is is like boats create

think about it is is like boats create

think about it is is like boats create awake

awake

awake what is the wake that I leave behind

what is the wake that I leave behind

what is the wake that I leave behind when I pass through so what we do in our

when I pass through so what we do in our

when I pass through so what we do in our workshops is we ask people to identify

workshops is we ask people to identify

workshops is we ask people to identify what are some characteristics that you

what are some characteristics that you

what are some characteristics that you bring to the spirit of gracious space

bring to the spirit of gracious space

bring to the spirit of gracious space and we give them a list I have one

and we give them a list I have one

and we give them a list I have one outside if you want to pick one up

outside if you want to pick one up

outside if you want to pick one up you’re way out the door and they choose

you’re way out the door and they choose

you’re way out the door and they choose and I say okay pick one for right now

and I say okay pick one for right now

and I say okay pick one for right now that you’re feeling particularly strong

that you’re feeling particularly strong

that you’re feeling particularly strong in and write it down and put it on a

in and write it down and put it on a

in and write it down and put it on a nametag they’re like whoa okay so they

nametag they’re like whoa okay so they

nametag they’re like whoa okay so they do it because they’re good sports and

do it because they’re good sports and

do it because they’re good sports and then I say now I’m going to ask you to

then I say now I’m going to ask you to

then I say now I’m going to ask you to stand up and walk around the room and

stand up and walk around the room and

stand up and walk around the room and introduce yourself as that

introduce yourself as that

introduce yourself as that characteristic no names

characteristic no names

characteristic no names so people walk around and they say

so people walk around and they say

so people walk around and they say things like hi I’m willing to be

things like hi I’m willing to be

things like hi I’m willing to be influenced or hi I’m curious or hi I’m

influenced or hi I’m curious or hi I’m

influenced or hi I’m curious or hi I’m listening deeply and you should just see

listening deeply and you should just see

listening deeply and you should just see the energy that happens in the room when

the energy that happens in the room when

the energy that happens in the room when we do that and you’re thinking oh good

we do that and you’re thinking oh good

we do that and you’re thinking oh good somebody’s here who’s listening deeply

somebody’s here who’s listening deeply

somebody’s here who’s listening deeply thank God they were the only ones in a

thank God they were the only ones in a

thank God they were the only ones in a group of thirty we often get a lot of hi

group of thirty we often get a lot of hi

group of thirty we often get a lot of hi I’m interjecting humor so I asked them

I’m interjecting humor so I asked them

I’m interjecting humor so I asked them to do activities later on in the

to do activities later on in the

to do activities later on in the workshop that takes a little bit of

workshop that takes a little bit of

workshop that takes a little bit of bravery but the whole idea is that this

bravery but the whole idea is that this

bravery but the whole idea is that this is our best stuff and when we allow

is our best stuff and when we allow

is our best stuff and when we allow ourselves to introduce ourselves with

ourselves to introduce ourselves with

ourselves to introduce ourselves with our best stuff how that can change our

our best stuff how that can change our

our best stuff how that can change our connections imagine if you were to start

connections imagine if you were to start

connections imagine if you were to start your next meeting this way rather than a

your next meeting this way rather than a

your next meeting this way rather than a reading of the minutes or a round of

reading of the minutes or a round of

reading of the minutes or a round of introductions or worse no introductions

introductions or worse no introductions

introductions or worse no introductions at all I don’t know how many meetings

at all I don’t know how many meetings

at all I don’t know how many meetings have been in that people just dive into

have been in that people just dive into

have been in that people just dive into the work what if you were to do around

the work what if you were to do around

the work what if you were to do around and say well here’s the intention I’m

and say well here’s the intention I’m

and say well here’s the intention I’m bringing today I really want to be a

bringing today I really want to be a

bringing today I really want to be a good partner or I really want to be

good partner or I really want to be

good partner or I really want to be compassionate what is the quality what

compassionate what is the quality what

compassionate what is the quality what is the spirit of gracious face that you

is the spirit of gracious face that you

is the spirit of gracious face that you are bringing because even though it’s

are bringing because even though it’s

are bringing because even though it’s even as it’s true that the spirit of

even as it’s true that the spirit of

even as it’s true that the spirit of gracious face lives within us as

gracious face lives within us as

gracious face lives within us as individuals it also lives within us as a

individuals it also lives within us as a

individuals it also lives within us as a group and groups become known for

group and groups become known for

group and groups become known for something as well you know what it feels

something as well you know what it feels

something as well you know what it feels like when you walk into a room and

like when you walk into a room and

like when you walk into a room and there’s been a meeting just before you

there’s been a meeting just before you

there’s been a meeting just before you and you’re like whoa I wonder what just

and you’re like whoa I wonder what just

and you’re like whoa I wonder what just happened in here there’s that spirit of

happened in here there’s that spirit of

happened in here there’s that spirit of something right it’s contagious or you

something right it’s contagious or you

something right it’s contagious or you walk into a room and you’re like wow I’m

walk into a room and you’re like wow I’m

walk into a room and you’re like wow I’m sorry I missed it what was happening

sorry I missed it what was happening

sorry I missed it what was happening here so the invitation from gracious

here so the invitation from gracious

here so the invitation from gracious space is to be intentional how do you

space is to be intentional how do you

space is to be intentional how do you want to show up as individuals and as

want to show up as individuals and as

want to show up as individuals and as groups to claim your gracious space the

groups to claim your gracious space the

groups to claim your gracious space the next aspect of gracious face is the

next aspect of gracious face is the

next aspect of gracious face is the setting this is simply the physical

setting this is simply the physical

setting this is simply the physical environment where the interaction or the

environment where the interaction or the

environment where the interaction or the work the conversation takes place what’s

work the conversation takes place what’s

work the conversation takes place what’s the furniture like what’s the lighting

the furniture like what’s the lighting

the furniture like what’s the lighting are there windows can people see each

are there windows can people see each

are there windows can people see each other is there coffee is there chocolate

other is there coffee is there chocolate

other is there coffee is there chocolate goes a long way to creating a gracious

goes a long way to creating a gracious

goes a long way to creating a gracious space I’ll tell you right now and again

space I’ll tell you right now and again

space I’ll tell you right now and again it’s just about being intentional we

it’s just about being intentional we

it’s just about being intentional we have here a room this morning where

have here a room this morning where

have here a room this morning where you’re all eyes are on the speaker

you’re all eyes are on the speaker

you’re all eyes are on the speaker that’s intentional sometimes I’m in

that’s intentional sometimes I’m in

that’s intentional sometimes I’m in workshops and all eyes are on the

workshops and all eyes are on the

workshops and all eyes are on the speaker and I say no this is not going

speaker and I say no this is not going

speaker and I say no this is not going to work we need to have people at round

to work we need to have people at round

to work we need to have people at round tables I want them talking to each other

tables I want them talking to each other

tables I want them talking to each other the setting has to match your purpose

the setting has to match your purpose

the setting has to match your purpose your your means must meet your ends that

your your means must meet your ends that

your your means must meet your ends that you have in mind let me give you a

you have in mind let me give you a

you have in mind let me give you a couple of examples I once worked with a

couple of examples I once worked with a

couple of examples I once worked with a woman at a local utility and she said

woman at a local utility and she said

woman at a local utility and she said Pat I’ve only got one extra chair in my

Pat I’ve only got one extra chair in my

Pat I’ve only got one extra chair in my office and it’s full of reports and

office and it’s full of reports and

office and it’s full of reports and after we talked about gracious space she

after we talked about gracious space she

after we talked about gracious space she called me the next week and she said I

called me the next week and she said I

called me the next week and she said I took the reports off my chair now when

took the reports off my chair now when

took the reports off my chair now when people come to my office they can sit

people come to my office they can sit

people come to my office they can sit down and our meetings are so much better

down and our meetings are so much better

down and our meetings are so much better voila this stuff is free this is what I

voila this stuff is free this is what I

voila this stuff is free this is what I love about it another example that

love about it another example that

love about it another example that happened to me in my office my colleague

happened to me in my office my colleague

happened to me in my office my colleague Dale we were going to have a

Dale we were going to have a

Dale we were going to have a conversation that was gonna be a bit

conversation that was gonna be a bit

conversation that was gonna be a bit challenging a bit conflict and we have a

challenging a bit conflict and we have a

challenging a bit conflict and we have a rectangular conference room and a square

rectangular conference room and a square

rectangular conference room and a square table so very Euclidean he took the

table so very Euclidean he took the

table so very Euclidean he took the table and he tilted it kitty-corner I

table and he tilted it kitty-corner I

table and he tilted it kitty-corner I said Dale I know what you’re doing

said Dale I know what you’re doing

said Dale I know what you’re doing you’re trying to get me to see from a

you’re trying to get me to see from a

you’re trying to get me to see from a new perspective he said yes I am and I

new perspective he said yes I am and I

new perspective he said yes I am and I thought even though I knew what he was

thought even though I knew what he was

thought even though I knew what he was doing it worked because normally I sit

doing it worked because normally I sit

doing it worked because normally I sit here so I can see out the window because

here so I can see out the window because

here so I can see out the window because I love air but this time I had to sit

I love air but this time I had to sit

I love air but this time I had to sit here and darned if it didn’t remind me

here and darned if it didn’t remind me

here and darned if it didn’t remind me to have a different perspective during

to have a different perspective during

to have a different perspective during the meeting so the setting influences

the meeting so the setting influences

the meeting so the setting influences our thinking and it’s just an invitation

our thinking and it’s just an invitation

our thinking and it’s just an invitation to remember that and make some changes

to remember that and make some changes

to remember that and make some changes this is a picture of a of a mural at a

this is a picture of a of a mural at a

this is a picture of a of a mural at a playground at a school in California

playground at a school in California

playground at a school in California it’s an elementary school and the you

it’s an elementary school and the you

it’s an elementary school and the you can see in front it’s a bench and they

can see in front it’s a bench and they

can see in front it’s a bench and they call this they painted this wall they

call this they painted this wall they

call this they painted this wall they call it their gracious space bench and

call it their gracious space bench and

call it their gracious space bench and this is where the children go during

this is where the children go during

this is where the children go during recess when they need to take a little

recess when they need to take a little

recess when they need to take a little timeout and

timeout and

timeout and about their behavior and how they want

about their behavior and how they want

about their behavior and how they want to treat each other differently on the

to treat each other differently on the

to treat each other differently on the playground I love this this is a

playground I love this this is a

playground I love this this is a physical reminder of gracious space the

physical reminder of gracious space the

physical reminder of gracious space the idea about being intentional about our

idea about being intentional about our

idea about being intentional about our space we so often forget we’re busy we

space we so often forget we’re busy we

space we so often forget we’re busy we come in we just sit down we get to work

come in we just sit down we get to work

come in we just sit down we get to work so it’s an invitation to just take two

so it’s an invitation to just take two

so it’s an invitation to just take two minutes and think about the furniture is

minutes and think about the furniture is

minutes and think about the furniture is this going to work for me because if you

this going to work for me because if you

this going to work for me because if you don’t your whole good intent could go

don’t your whole good intent could go

don’t your whole good intent could go sideways and I have one of those

sideways and I have one of those

sideways and I have one of those examples as well my colleague Dale who I

examples as well my colleague Dale who I

examples as well my colleague Dale who I just mentioned was once invited to give

just mentioned was once invited to give

just mentioned was once invited to give a talk for employees at a hospital who

a talk for employees at a hospital who

a talk for employees at a hospital who had been let go and this was supposed to

had been let go and this was supposed to

had been let go and this was supposed to be one of these lifts you up next

be one of these lifts you up next

be one of these lifts you up next chapter of your career rah-rah gift to

chapter of your career rah-rah gift to

chapter of your career rah-rah gift to these folks who had been fired to get to

these folks who had been fired to get to

these folks who had been fired to get to the meeting room Dale had to come in the

the meeting room Dale had to come in the

the meeting room Dale had to come in the back door past the boiler room past a

back door past the boiler room past a

back door past the boiler room past a room called the morgue to a small room

room called the morgue to a small room

room called the morgue to a small room with no windows at the end of the hall

with no windows at the end of the hall

with no windows at the end of the hall and this is where these poor souls were

and this is where these poor souls were

and this is where these poor souls were coming to think about the next uplifting

coming to think about the next uplifting

coming to think about the next uplifting part of their lives needless to say it

part of their lives needless to say it

part of their lives needless to say it did not get off to a good start but

did not get off to a good start but

did not get off to a good start but Dale’s very talented so he did save the

Dale’s very talented so he did save the

Dale’s very talented so he did save the day so spirit and setting these are the

day so spirit and setting these are the

day so spirit and setting these are the first two elements of gracious space I

first two elements of gracious space I

first two elements of gracious space I think of them as daily gracious space

think of them as daily gracious space

think of them as daily gracious space you can do them without a lot of fanfare

you can do them without a lot of fanfare

you can do them without a lot of fanfare you don’t really have to tell anybody

you don’t really have to tell anybody

you don’t really have to tell anybody you can just say these are my

you can just say these are my

you can just say these are my characteristics of gracious space I’m

characteristics of gracious space I’m

characteristics of gracious space I’m going to put one in each pocket and off

going to put one in each pocket and off

going to put one in each pocket and off I go to have my day and I’m just going

I go to have my day and I’m just going

I go to have my day and I’m just going to pay attention to my physical setting

to pay attention to my physical setting

to pay attention to my physical setting maybe my workspace by bedroom my living

maybe my workspace by bedroom my living

maybe my workspace by bedroom my living room the kitchen where my meetings

room the kitchen where my meetings

room the kitchen where my meetings happen and just see if I can make it a

happen and just see if I can make it a

happen and just see if I can make it a little bit more friendly conducive

little bit more friendly conducive

little bit more friendly conducive bringing toys some people had ice cream

bringing toys some people had ice cream

bringing toys some people had ice cream socials I mean whatever you want to do

socials I mean whatever you want to do

socials I mean whatever you want to do these are the two the next two are a

these are the two the next two are a

these are the two the next two are a little bit more complicated because they

little bit more complicated because they

little bit more complicated because they involve other people you know how that

involve other people you know how that

involve other people you know how that tends to be true you try to do something

tends to be true you try to do something

tends to be true you try to do something and other people get involved this one

and other people get involved this one

and other people get involved this one is called invite the stranger

is called invite the stranger

is called invite the stranger and if spirit is probably the most

and if spirit is probably the most

and if spirit is probably the most important aspect of gracious space I

important aspect of gracious space I

important aspect of gracious space I think invite the stranger is the most

think invite the stranger is the most

think invite the stranger is the most difficult I call it the crux move

difficult I call it the crux move

difficult I call it the crux move because here is where we need to invite

because here is where we need to invite

because here is where we need to invite the other in and this is very active

the other in and this is very active

the other in and this is very active when we were first doing this work at

when we were first doing this work at

when we were first doing this work at the center we called it a place where

the center we called it a place where

the center we called it a place where the stranger feels welcome very nice but

the stranger feels welcome very nice but

the stranger feels welcome very nice but very passive like not a lot of

very passive like not a lot of

very passive like not a lot of responsibility for me

responsibility for me

responsibility for me the stranger shows up I hope they feel

the stranger shows up I hope they feel

the stranger shows up I hope they feel welcome this is if you need a different

welcome this is if you need a different

welcome this is if you need a different set of ideas perspectives somebody’s

set of ideas perspectives somebody’s

set of ideas perspectives somebody’s voice is missing go get it

voice is missing go get it

voice is missing go get it get up and go find whose voice do you

get up and go find whose voice do you

get up and go find whose voice do you need at the table why do we do this this

need at the table why do we do this this

need at the table why do we do this this could be very inconvenient it could be

could be very inconvenient it could be

could be very inconvenient it could be very uncomfortable it could be maybe a

very uncomfortable it could be maybe a

very uncomfortable it could be maybe a bit more time-consuming so why would we

bit more time-consuming so why would we

bit more time-consuming so why would we bother to go invite that which is

bother to go invite that which is

bother to go invite that which is strange to us whether it’s ideas or

strange to us whether it’s ideas or

strange to us whether it’s ideas or people or types of people because we

people or types of people because we

people or types of people because we believe that we’ll be smarter as a

believe that we’ll be smarter as a

believe that we’ll be smarter as a result that being inclusive is how we

result that being inclusive is how we

result that being inclusive is how we get things done we’ve heard a lot today

get things done we’ve heard a lot today

get things done we’ve heard a lot today about creativity and bringing people

about creativity and bringing people

about creativity and bringing people together and learning from difference

together and learning from difference

together and learning from difference that’s what this is all about an example

that’s what this is all about an example

that’s what this is all about an example when we were with the center early on

when we were with the center early on

when we were with the center early on the center was asked to facilitate a

the center was asked to facilitate a

the center was asked to facilitate a meeting about the homeless situation in

meeting about the homeless situation in

meeting about the homeless situation in Seattle great it’s all about the common

Seattle great it’s all about the common

Seattle great it’s all about the common good and to this meeting came folks from

good and to this meeting came folks from

good and to this meeting came folks from the religious community and businesses

the religious community and businesses

the religious community and businesses and the downtown Association and

and the downtown Association and

and the downtown Association and neighbors who cared and government

neighbors who cared and government

neighbors who cared and government officials and nonprofits and who did we

officials and nonprofits and who did we

officials and nonprofits and who did we forget the homeless whose voice is

forget the homeless whose voice is

forget the homeless whose voice is missing this is what we need to ask and

missing this is what we need to ask and

missing this is what we need to ask and how are we going to be changed by

how are we going to be changed by

how are we going to be changed by listening to these voices Peter Sangay

listening to these voices Peter Sangay

listening to these voices Peter Sangay says difference is an opportunity to

says difference is an opportunity to

says difference is an opportunity to learn something about the system I say

learn something about the system I say

learn something about the system I say if you are successful at inviting

if you are successful at inviting

if you are successful at inviting difference be careful because you may

difference be careful because you may

difference be careful because you may get conflict and people say well I

get conflict and people say well I

get conflict and people say well I didn’t want conflict I just wanted to

didn’t want conflict I just wanted to

didn’t want conflict I just wanted to you know be smarter and bring in

you know be smarter and bring in

you know be smarter and bring in different opinions well be careful

different opinions well be careful

different opinions well be careful because different opinions are different

because different opinions are different

because different opinions are different and they may make us uncomfortable and

and they may make us uncomfortable and

and they may make us uncomfortable and they may sound like conflict so gracious

they may sound like conflict so gracious

they may sound like conflict so gracious space is more than the floating leaf

space is more than the floating leaf

space is more than the floating leaf logo that I showed you at the beginning

logo that I showed you at the beginning

logo that I showed you at the beginning it is a place for our most difficult

it is a place for our most difficult

it is a place for our most difficult conversations in fact more difficult it

conversations in fact more difficult it

conversations in fact more difficult it is I believe the more gracious space we

is I believe the more gracious space we

is I believe the more gracious space we need because if we don’t invite these

need because if we don’t invite these

need because if we don’t invite these voices our change efforts are likely to

voices our change efforts are likely to

voices our change efforts are likely to fail and I often think of gracious space

fail and I often think of gracious space

fail and I often think of gracious space some people think oh it’s a safe

some people think oh it’s a safe

some people think oh it’s a safe grandma’s house kind of space I think of

grandma’s house kind of space I think of

grandma’s house kind of space I think of it you know it’s real space it’s brave

it you know it’s real space it’s brave

it you know it’s real space it’s brave space this is about accepting what’s on

space this is about accepting what’s on

space this is about accepting what’s on offer this is the yes and you know

offer this is the yes and you know

offer this is the yes and you know somebody offers something and how do you

somebody offers something and how do you

somebody offers something and how do you say yes to it and build on it rather

say yes to it and build on it rather

say yes to it and build on it rather than saying yeah but I often think of

than saying yeah but I often think of

than saying yeah but I often think of invite the stranger as the business case

invite the stranger as the business case

invite the stranger as the business case for gracious space some people we work

for gracious space some people we work

for gracious space some people we work with say gracious space it’s kind of

with say gracious space it’s kind of

with say gracious space it’s kind of woowoo it’s like okay would you like to

woowoo it’s like okay would you like to

woowoo it’s like okay would you like to make better decisions they say of course

make better decisions they say of course

make better decisions they say of course it’s like well here you go

it’s like well here you go

it’s like well here you go invite the stranger is how you get

invite the stranger is how you get

invite the stranger is how you get smarter before you make decisions my

smarter before you make decisions my

smarter before you make decisions my friend Richard uses this technique he

friend Richard uses this technique he

friend Richard uses this technique he worked for a global health organization

worked for a global health organization

worked for a global health organization and he was responsible for creating a

and he was responsible for creating a

and he was responsible for creating a strategic plan for meningitis in several

strategic plan for meningitis in several

strategic plan for meningitis in several African countries and he knew that this

African countries and he knew that this

African countries and he knew that this was going to be a very difficult sell so

was going to be a very difficult sell so

was going to be a very difficult sell so he says Pat you know sometimes you can’t

he says Pat you know sometimes you can’t

he says Pat you know sometimes you can’t get the stranger in the room so what he

get the stranger in the room so what he

get the stranger in the room so what he would do is literally leave an open

would do is literally leave an open

would do is literally leave an open chair and that was the seat for the

chair and that was the seat for the

chair and that was the seat for the stranger and at various points during

stranger and at various points during

stranger and at various points during their strategic planning process they

their strategic planning process they

their strategic planning process they would stop and they would say what would

would stop and they would say what would

would stop and they would say what would our critical friends say and these are

our critical friends say and these are

our critical friends say and these are friends that are critical to the project

friends that are critical to the project

friends that are critical to the project and friends that are critical of the

and friends that are critical of the

and friends that are critical of the project and by considering these

project and by considering these

project and by considering these different points of view they were able

different points of view they were able

different points of view they were able to make their strategic plan much more

to make their strategic plan much more

to make their strategic plan much more robust to consider the resistance that

robust to consider the resistance that

robust to consider the resistance that they were going to get and they were

they were going to get and they were

they were going to get and they were able to get it passed and accepted

able to get it passed and accepted

able to get it passed and accepted faster and easier than ever before and

faster and easier than ever before and

faster and easier than ever before and Richard says you know Pat sometimes

Richard says you know Pat sometimes

Richard says you know Pat sometimes inviting the stranger is not only

inviting the stranger is not only

inviting the stranger is not only impossible but it’s very annoying so

impossible but it’s very annoying so

impossible but it’s very annoying so this is another way that you can just

this is another way that you can just

this is another way that you can just leave the chair open for that person

leave the chair open for that person

leave the chair open for that person rather than have them there for real

rather than have them there for real

rather than have them there for real although I would always try to go for

although I would always try to go for

although I would always try to go for the real our final element of gracious

the real our final element of gracious

the real our final element of gracious space is learning in public and this is

space is learning in public and this is

space is learning in public and this is where it all comes together where all

where it all comes together where all

where it all comes together where all the puzzle pieces come together where we

the puzzle pieces come together where we

the puzzle pieces come together where we bring our best spirit into a setting

bring our best spirit into a setting

bring our best spirit into a setting that helps us do our work we’ve invited

that helps us do our work we’ve invited

that helps us do our work we’ve invited difference now

difference now

difference now the time to learn together we might just

the time to learn together we might just

the time to learn together we might just hear something new we might just change

hear something new we might just change

hear something new we might just change our mind while other people are watching

our mind while other people are watching

our mind while other people are watching so this can be a very vulnerable place

so this can be a very vulnerable place

so this can be a very vulnerable place to say I don’t know I’m not sure we

to say I don’t know I’m not sure we

to say I don’t know I’m not sure we haven’t done this before

haven’t done this before

haven’t done this before especially for leaders parents who are

especially for leaders parents who are

especially for leaders parents who are supposed to know the answer but in these

supposed to know the answer but in these

supposed to know the answer but in these times we can’t know all of the answers

times we can’t know all of the answers

times we can’t know all of the answers so having a culture where we say you

so having a culture where we say you

so having a culture where we say you need to unlearn some facts you need to

need to unlearn some facts you need to

need to unlearn some facts you need to not be so sure that you’re right about

not be so sure that you’re right about

not be so sure that you’re right about everything

everything

everything and reconsider your opinions so that you

and reconsider your opinions so that you

and reconsider your opinions so that you can truly participate in a democratic

can truly participate in a democratic

can truly participate in a democratic community and this is where I like to

community and this is where I like to

community and this is where I like to remind people that gracious space

remind people that gracious space

remind people that gracious space ultimately is a collaborative leadership

ultimately is a collaborative leadership

ultimately is a collaborative leadership model and that it is best used when we

model and that it is best used when we

model and that it is best used when we are trying to cross boundaries and work

are trying to cross boundaries and work

are trying to cross boundaries and work collaboratively together so I’ve given

collaboratively together so I’ve given

collaboratively together so I’ve given you several things to think about in

you several things to think about in

you several things to think about in terms of gracious space

terms of gracious space

terms of gracious space none of them are new in fact they’re

none of them are new in fact they’re

none of them are new in fact they’re probably as old as dirt but what the

probably as old as dirt but what the

probably as old as dirt but what the center has done in my opinion is to

center has done in my opinion is to

center has done in my opinion is to package them in such a way that we can

package them in such a way that we can

package them in such a way that we can remember them and it offers a common

remember them and it offers a common

remember them and it offers a common language and this is what people tell us

language and this is what people tell us

language and this is what people tell us can be most helpful about gracious space

can be most helpful about gracious space

can be most helpful about gracious space and the reason it matters for me the

and the reason it matters for me the

and the reason it matters for me the reason I do this work is I believe

reason I do this work is I believe

reason I do this work is I believe humans have not stopped evolving you

humans have not stopped evolving you

humans have not stopped evolving you know we figured out the thumbs and we’re

know we figured out the thumbs and we’re

know we figured out the thumbs and we’re kind of gut the erect thing going on

kind of gut the erect thing going on

kind of gut the erect thing going on I believe we’re continuing to find ways

I believe we’re continuing to find ways

I believe we’re continuing to find ways to connect and to care for each other

to connect and to care for each other

to connect and to care for each other and be kind to each other I believe that

and be kind to each other I believe that

and be kind to each other I believe that is our next stage of evolution that is

is our next stage of evolution that is

is our next stage of evolution that is why I do this work because I believe

why I do this work because I believe

why I do this work because I believe gracious space is one way to get there

gracious space is one way to get there

gracious space is one way to get there and that if we can turn toward each

and that if we can turn toward each

and that if we can turn toward each other

other

other and dance together something different

and dance together something different

and dance together something different will happen thank

will happen thank

will happen thank [Applause]

”

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