[Music] do you know the average time it takes a
do you know the average time it takes a
do you know the average time it takes a recruiter to review your resume six
recruiter to review your resume six
recruiter to review your resume six seconds that’s it we spend 30 times
seconds that’s it we spend 30 times
seconds that’s it we spend 30 times longer microwaving popcorn now I’m sure
longer microwaving popcorn now I’m sure
longer microwaving popcorn now I’m sure most of you have not gotten a job and
most of you have not gotten a job and
most of you have not gotten a job and wondered why well the real reason may
wondered why well the real reason may
wondered why well the real reason may surprise you and it may also surprise
surprise you and it may also surprise
surprise you and it may also surprise the people that are making the decision
the people that are making the decision
the people that are making the decision as well now research has suggested that
as well now research has suggested that
as well now research has suggested that we are actually bombarded with 11
we are actually bombarded with 11
we are actually bombarded with 11 million pieces of information at any
million pieces of information at any
million pieces of information at any given time but we can only handle 40 so
given time but we can only handle 40 so
given time but we can only handle 40 so our brain creates shortcuts so we can
our brain creates shortcuts so we can
our brain creates shortcuts so we can make decisions quickly without overwhelm
make decisions quickly without overwhelm
make decisions quickly without overwhelm but this creates bias that we’re unaware
but this creates bias that we’re unaware
but this creates bias that we’re unaware of known as unconscious bias now I think
of known as unconscious bias now I think
of known as unconscious bias now I think when most of us think about bias we
when most of us think about bias we
when most of us think about bias we think about the typical right race age
think about the typical right race age
think about the typical right race age gender but what about the not-so-obvious
gender but what about the not-so-obvious
gender but what about the not-so-obvious the kind of things we don’t discuss the
the kind of things we don’t discuss the
the kind of things we don’t discuss the kind of thing that maybe will shock you
kind of thing that maybe will shock you
kind of thing that maybe will shock you the kind of thing that will make the
the kind of thing that will make the
the kind of thing that will make the difference between your resume going in
difference between your resume going in
difference between your resume going in the yes or no pile I’m a recruiter and a
the yes or no pile I’m a recruiter and a
the yes or no pile I’m a recruiter and a career coach and a couple years ago I
career coach and a couple years ago I
career coach and a couple years ago I interviewed an amazing candidate an
interviewed an amazing candidate an
interviewed an amazing candidate an absolute star and I thought for sure she
absolute star and I thought for sure she
absolute star and I thought for sure she would get the job but it didn’t happen
would get the job but it didn’t happen
would get the job but it didn’t happen so obviously I asked the hiring manager
so obviously I asked the hiring manager
so obviously I asked the hiring manager you know why didn’t you hire this
you know why didn’t you hire this
you know why didn’t you hire this candidate and this is what she said I
candidate and this is what she said I
candidate and this is what she said I can’t quite put my finger on it it’s
can’t quite put my finger on it it’s
can’t quite put my finger on it it’s just a gut feeling I have oh boy I knew
just a gut feeling I have oh boy I knew
just a gut feeling I have oh boy I knew there was trouble then she said did you
there was trouble then she said did you
there was trouble then she said did you notice her white pumps you don’t wear
notice her white pumps you don’t wear
notice her white pumps you don’t wear white pumps
white pumps
white pumps after Labor Day and then I said oh I
after Labor Day and then I said oh I
after Labor Day and then I said oh I never got the corporate memo on that one
never got the corporate memo on that one
never got the corporate memo on that one sorry but her beliefs and judgments were
sorry but her beliefs and judgments were
sorry but her beliefs and judgments were so strong about wearing white pumps
so strong about wearing white pumps
so strong about wearing white pumps after Labor Day that it actually
after Labor Day that it actually
after Labor Day that it actually distracted her believe it or not from
distracted her believe it or not from
distracted her believe it or not from properly assessing the candidate and her
properly assessing the candidate and her
properly assessing the candidate and her accomplishments this wasn’t a conscious
accomplishments this wasn’t a conscious
accomplishments this wasn’t a conscious decision but a conscious one so I’ve
decision but a conscious one so I’ve
decision but a conscious one so I’ve reviewed probably over a million resumes
reviewed probably over a million resumes
reviewed probably over a million resumes in my career and let me tell you every
in my career and let me tell you every
in my career and let me tell you every single detail of your resume not
single detail of your resume not
single detail of your resume not including your skills can be a deciding
including your skills can be a deciding
including your skills can be a deciding factor and whether you go in the yes or
factor and whether you go in the yes or
factor and whether you go in the yes or the no pile okay so a mailing address
the no pile okay so a mailing address
the no pile okay so a mailing address indicates a long commute or undesirable
indicates a long commute or undesirable
indicates a long commute or undesirable location could put you in the know an
location could put you in the know an
location could put you in the know an email address such as crazy mom
email address such as crazy mom
email address such as crazy mom six-six-six can put you in the know I’m
six-six-six can put you in the know I’m
six-six-six can put you in the know I’m not one of those um even a reputable
not one of those um even a reputable
not one of those um even a reputable college such as Indiana University can
college such as Indiana University can
college such as Indiana University can be perceived as not a pedigree school by
be perceived as not a pedigree school by
be perceived as not a pedigree school by some guess what
some guess what
some guess what I just put Mark Cuban in the no pile and
I just put Mark Cuban in the no pile and
I just put Mark Cuban in the no pile and that’s not all recruiters some
that’s not all recruiters some
that’s not all recruiters some recruiters will do a social media
recruiters will do a social media
recruiters will do a social media investigation on you Twitter Facebook
investigation on you Twitter Facebook
investigation on you Twitter Facebook Linkedin you name it the list goes on
Linkedin you name it the list goes on
Linkedin you name it the list goes on and on and nothing is private any
and on and nothing is private any
and on and nothing is private any information that they see can be used
information that they see can be used
information that they see can be used against you and put you in the no pile a
against you and put you in the no pile a
against you and put you in the no pile a facebook picture of you drunk at a party
facebook picture of you drunk at a party
facebook picture of you drunk at a party put you in the know I stay at home dad
put you in the know I stay at home dad
put you in the know I stay at home dad who’s perceived as lazy wanting to
who’s perceived as lazy wanting to
who’s perceived as lazy wanting to return to the workforce or that
return to the workforce or that
return to the workforce or that political tweet that doesn’t quite agree
political tweet that doesn’t quite agree
political tweet that doesn’t quite agree with the recruiter can easily put you in
with the recruiter can easily put you in
with the recruiter can easily put you in the know then we’ve got the next step oh
the know then we’ve got the next step oh
the know then we’ve got the next step oh this is my favorite the phone interview
this is my favorite the phone interview
this is my favorite the phone interview there can’t be any judgment with the
there can’t be any judgment with the
there can’t be any judgment with the phone interview
phone interview
phone interview it’s like the show The Voice for hiring
it’s like the show The Voice for hiring
it’s like the show The Voice for hiring there can’t be any judgment because they
there can’t be any judgment because they
there can’t be any judgment because they can’t see your body language or your
can’t see your body language or your
can’t see your body language or your appearance wrong there can be
appearance wrong there can be
appearance wrong there can be unconscious bias based on your tone
unconscious bias based on your tone
unconscious bias based on your tone pitch and accent all of that can put you
pitch and accent all of that can put you
pitch and accent all of that can put you in the no pile based on the recruiters
in the no pile based on the recruiters
in the no pile based on the recruiters perception and then we’re at the final
perception and then we’re at the final
perception and then we’re at the final step the in-person interview appearances
step the in-person interview appearances
step the in-person interview appearances count tattoos would have put FDR and
count tattoos would have put FDR and
count tattoos would have put FDR and Thomas Edison in the know crazy hair
Thomas Edison in the know crazy hair
Thomas Edison in the know crazy hair puts Albert Einstein in the know she’s
puts Albert Einstein in the know she’s
puts Albert Einstein in the know she’s blonde bimbo sorry Marissa Mayer you go
blonde bimbo sorry Marissa Mayer you go
blonde bimbo sorry Marissa Mayer you go in the know and then we’ve got two great
in the know and then we’ve got two great
in the know and then we’ve got two great candidates bill and Chang both going for
candidates bill and Chang both going for
candidates bill and Chang both going for the same IT job but we know Asians are
the same IT job but we know Asians are
the same IT job but we know Asians are better with technology we just put a
better with technology we just put a
better with technology we just put a young Bill Gates in the no pile twenty
young Bill Gates in the no pile twenty
young Bill Gates in the no pile twenty years twenty years of this unconscious
years twenty years of this unconscious
years twenty years of this unconscious bias really drained bang it really made
bias really drained bang it really made
bias really drained bang it really made me feel that maybe I didn’t belong in
me feel that maybe I didn’t belong in
me feel that maybe I didn’t belong in recruiting anymore so when I was twenty
recruiting anymore so when I was twenty
recruiting anymore so when I was twenty years old I was believe it or not a got
years old I was believe it or not a got
years old I was believe it or not a got out NYU student wrongly perceived and
out NYU student wrongly perceived and
out NYU student wrongly perceived and judged by my appearance and my so what
judged by my appearance and my so what
judged by my appearance and my so what attitude I knew what it felt like to be
attitude I knew what it felt like to be
attitude I knew what it felt like to be misunderstood maybe I didn’t need to
misunderstood maybe I didn’t need to
misunderstood maybe I didn’t need to leave recruiting and get out but that
leave recruiting and get out but that
leave recruiting and get out but that was not the answer so I needed to dig
was not the answer so I needed to dig
was not the answer so I needed to dig deep and do some self-awareness so I did
deep and do some self-awareness so I did
deep and do some self-awareness so I did a recruiting audit on myself and it did
a recruiting audit on myself and it did
a recruiting audit on myself and it did take a couple of months did I in fact
take a couple of months did I in fact
take a couple of months did I in fact have unconscious bias and the brutal
have unconscious bias and the brutal
have unconscious bias and the brutal discovery I did have unconscious bias we
discovery I did have unconscious bias we
discovery I did have unconscious bias we all have unconscious bias all the time
all have unconscious bias all the time
all have unconscious bias all the time it’s not just in corporate America it’s
it’s not just in corporate America it’s
it’s not just in corporate America it’s everywhere
everywhere
everywhere it’s in our schools dating Paula
it’s in our schools dating Paula
it’s in our schools dating Paula Media judicial system why because our
Media judicial system why because our
Media judicial system why because our fears help shape our decisions fear of
fears help shape our decisions fear of
fears help shape our decisions fear of making a mistake of not belonging of
making a mistake of not belonging of
making a mistake of not belonging of losing our job or of change itself so we
losing our job or of change itself so we
losing our job or of change itself so we make decisions that make us feel safe
make decisions that make us feel safe
make decisions that make us feel safe but every single day we’re making hiring
but every single day we’re making hiring
but every single day we’re making hiring mistakes because we don’t see things as
mistakes because we don’t see things as
mistakes because we don’t see things as they are but is who we are I knew there
they are but is who we are I knew there
they are but is who we are I knew there was no way out of this no way out but I
was no way out of this no way out but I
was no way out of this no way out but I needed to stay in a profession that I
needed to stay in a profession that I
needed to stay in a profession that I loved and that’s what I did so I needed
loved and that’s what I did so I needed
loved and that’s what I did so I needed to research the heck out of unconscious
to research the heck out of unconscious
to research the heck out of unconscious bias and do everything possible to
bias and do everything possible to
bias and do everything possible to prevent it so I dug deep in
prevent it so I dug deep in
prevent it so I dug deep in self-awareness and let me tell you
self-awareness and let me tell you
self-awareness and let me tell you that’s a little scary I wrote down my
that’s a little scary I wrote down my
that’s a little scary I wrote down my assumptions judgements perceptions and I
assumptions judgements perceptions and I
assumptions judgements perceptions and I had a huge discovery
had a huge discovery
had a huge discovery I don’t like bright red polka dot
I don’t like bright red polka dot
I don’t like bright red polka dot dresses I unconsciously put a candidate
dresses I unconsciously put a candidate
dresses I unconsciously put a candidate in the no pile for wearing it and that’s
in the no pile for wearing it and that’s
in the no pile for wearing it and that’s embarrassing I also took Harvard’s
embarrassing I also took Harvard’s
embarrassing I also took Harvard’s online implicit association test tool
online implicit association test tool
online implicit association test tool ever to measure my level of bias but I
ever to measure my level of bias but I
ever to measure my level of bias but I had an amazing discovery I started to
had an amazing discovery I started to
had an amazing discovery I started to challenge myself and the hiring managers
challenge myself and the hiring managers
challenge myself and the hiring managers with two simple words two words that
with two simple words two words that
with two simple words two words that have the most impact on unraveling
have the most impact on unraveling
have the most impact on unraveling unconscious bias two words that I used a
unconscious bias two words that I used a
unconscious bias two words that I used a lot as a goth chick from Jersey so what
lot as a goth chick from Jersey so what
lot as a goth chick from Jersey so what so what so what if the candidate has an
so what so what if the candidate has an
so what so what if the candidate has an hour commute and is more than willing to
hour commute and is more than willing to
hour commute and is more than willing to do so
do so
do so just because the former employee quit
just because the former employee quit
just because the former employee quit doesn’t mean the next candidate will so
doesn’t mean the next candidate will so
doesn’t mean the next candidate will so what if the candidate was drunk at a
what if the candidate was drunk at a
what if the candidate was drunk at a party one Facebook picture doesn’t mean
party one Facebook picture doesn’t mean
party one Facebook picture doesn’t mean they’re going to be drinking on the
they’re going to be drinking on the
they’re going to be drinking on the and so what if they’ve been at a work
and so what if they’ve been at a work
and so what if they’ve been at a work for six months there could be a really
for six months there could be a really
for six months there could be a really good reason for it asking yourself so
good reason for it asking yourself so
good reason for it asking yourself so what it’s a pause it’s a self check it
what it’s a pause it’s a self check it
what it’s a pause it’s a self check it helps you remove your emotional clutter
helps you remove your emotional clutter
helps you remove your emotional clutter it helps you return to the conscious it
it helps you return to the conscious it
it helps you return to the conscious it also helps you focus on what is
also helps you focus on what is
also helps you focus on what is important by questioning the facts and
important by questioning the facts and
important by questioning the facts and judgments that you use to make decisions
judgments that you use to make decisions
judgments that you use to make decisions look it’s inevitable it’s inevitable
look it’s inevitable it’s inevitable
look it’s inevitable it’s inevitable that we will all be wrongly judged and
that we will all be wrongly judged and
that we will all be wrongly judged and perceived by someone else’s unconscious
perceived by someone else’s unconscious
perceived by someone else’s unconscious bias and at times it’s worth defending
bias and at times it’s worth defending
bias and at times it’s worth defending and in other times it’s a big so what
and in other times it’s a big so what
and in other times it’s a big so what likewise we will wrongly judge and
likewise we will wrongly judge and
likewise we will wrongly judge and perceive others by our own unconscious
perceive others by our own unconscious
perceive others by our own unconscious bias and now we know how to keep it in
bias and now we know how to keep it in
bias and now we know how to keep it in check by asking ourselves so what after
check by asking ourselves so what after
check by asking ourselves so what after all our individual differences and
all our individual differences and
all our individual differences and similarities help build our collective
similarities help build our collective
similarities help build our collective strength okay so now imagine when I
strength okay so now imagine when I
strength okay so now imagine when I first walked on stage I’m now wearing a
first walked on stage I’m now wearing a
first walked on stage I’m now wearing a bright red white polka dot dress purple
bright red white polka dot dress purple
bright red white polka dot dress purple hair I’m wearing those white lovely
hair I’m wearing those white lovely
hair I’m wearing those white lovely pumps and tattoos so what thank you
pumps and tattoos so what thank you
pumps and tattoos so what thank you [Applause]
[Applause]
[Applause] you
”
Be First to Comment