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Experimentation for Progress | Toshi Nakamura | TEDxYerevanSalon


hi so imagine that you are a head of a

hi so imagine that you are a head of a development organization and many of you

development organization and many of you

development organization and many of you actually are indeed and so you are

actually are indeed and so you are

actually are indeed and so you are listening to a pitch from three

listening to a pitch from three

listening to a pitch from three different teams and the idea that they

different teams and the idea that they

different teams and the idea that they are pitching for is an effective support

are pitching for is an effective support

are pitching for is an effective support package for the poor to be able to

package for the poor to be able to

package for the poor to be able to increase their income and the first team

increase their income and the first team

increase their income and the first team says that you should invest in cows

says that you should invest in cows

says that you should invest in cows because cows generates very high return

because cows generates very high return

because cows generates very high return on investment but second team says that

on investment but second team says that

on investment but second team says that no no no actually issue give cash

no no no actually issue give cash

no no no actually issue give cash because with cash the poor can make

because with cash the poor can make

because with cash the poor can make their own decisions on what to invest

their own decisions on what to invest

their own decisions on what to invest and the third group says well actually

and the third group says well actually

and the third group says well actually you should invest in chickens because

you should invest in chickens because

you should invest in chickens because you can reach even more people with the

you can reach even more people with the

you can reach even more people with the same amount of money that you’re

same amount of money that you’re

same amount of money that you’re providing for cows for example so how do

providing for cows for example so how do

providing for cows for example so how do you decide this I think is a very

you decide this I think is a very

you decide this I think is a very important question for all of us because

important question for all of us because

important question for all of us because we want to make a maximum impact in a

we want to make a maximum impact in a

we want to make a maximum impact in a very very effective manner so a sensible

very very effective manner so a sensible

very very effective manner so a sensible answer might be to say that well let’s

answer might be to say that well let’s

answer might be to say that well let’s compare these options and see which one

compare these options and see which one

compare these options and see which one would generate the highest return on

would generate the highest return on

would generate the highest return on investment and based on that you will

investment and based on that you will

investment and based on that you will make a decision

make a decision

make a decision it sounds no-brainer right but are we as

it sounds no-brainer right but are we as

it sounds no-brainer right but are we as a development sector doing that ready

testing and comparing different options

testing and comparing different options with evidence oh let’s call

with evidence oh let’s call

with evidence oh let’s call experimentation doesn’t seem to happen

experimentation doesn’t seem to happen

experimentation doesn’t seem to happen all that often in the development sector

all that often in the development sector

all that often in the development sector but if you think about it

but if you think about it

but if you think about it experimentation is everywhere we humans

experimentation is everywhere we humans

experimentation is everywhere we humans want to understand how the world works

want to understand how the world works

want to understand how the world works and we want to understand how we can get

and we want to understand how we can get

and we want to understand how we can get the result that we want and take an

the result that we want and take an

the result that we want and take an example

example

example this is my sixth year old daughter and

this is my sixth year old daughter and

this is my sixth year old daughter and she often conducts an experiment so she

she often conducts an experiment so she

she often conducts an experiment so she will come to me and ask a questions like

will come to me and ask a questions like

will come to me and ask a questions like this can I watch something on my on my

this can I watch something on my on my

this can I watch something on my on my iPad and if I say no she would go to her

iPad and if I say no she would go to her

iPad and if I say no she would go to her mother and asked the exact same question

mother and asked the exact same question

mother and asked the exact same question to see if she would get the most

to see if she would get the most

to see if she would get the most satisfactory answer

satisfactory answer

satisfactory answer so through this experiment she’s

so through this experiment she’s

so through this experiment she’s figuring out how she can get what she

figuring out how she can get what she

figuring out how she can get what she wants an experimentation seems to be

wants an experimentation seems to be

wants an experimentation seems to be also a commonplace in the business

also a commonplace in the business

also a commonplace in the business sector so suppose that you are renewing

sector so suppose that you are renewing

sector so suppose that you are renewing your company’s website in a big way and

your company’s website in a big way and

your company’s website in a big way and before you make a huge investment you

before you make a huge investment you

before you make a huge investment you might want to compare right so this

might want to compare right so this

might want to compare right so this design a generated this percentage of

design a generated this percentage of

design a generated this percentage of the click rate and the other design

the click rate and the other design

the click rate and the other design created generated even higher click

created generated even higher click

created generated even higher click rates so based on this test you might

rates so based on this test you might

rates so based on this test you might want to make a decision on which one you

want to make a decision on which one you

want to make a decision on which one you want to invest in so this

want to invest in so this

want to invest in so this experimentation is a commonplace in

experimentation is a commonplace in

experimentation is a commonplace in business and in our everyday life

business and in our everyday life

business and in our everyday life but it does not seems to be the norm in

but it does not seems to be the norm in

but it does not seems to be the norm in the development sector and this is

the development sector and this is

the development sector and this is despite the fact that there’s so much at

despite the fact that there’s so much at

despite the fact that there’s so much at stake in the development sector because

stake in the development sector because

stake in the development sector because it touches the lives and well-being of

it touches the lives and well-being of

it touches the lives and well-being of so many people in living in a very

so many people in living in a very

so many people in living in a very difficult conditions and I must admit

difficult conditions and I must admit

difficult conditions and I must admit that I myself was not thinking about

that I myself was not thinking about

that I myself was not thinking about experiment until recently so the large

experiment until recently so the large

experiment until recently so the large development programs are often designed

development programs are often designed

development programs are often designed without really comparing different

without really comparing different

without really comparing different options and without really looking at

options and without really looking at

options and without really looking at the evidence and the reason for this

the evidence and the reason for this

the evidence and the reason for this might be because of the way that

might be because of the way that

might be because of the way that planning and funding process are set up

planning and funding process are set up

planning and funding process are set up so funders often ask the recipient

so funders often ask the recipient

so funders often ask the recipient organization to spell out all the

organization to spell out all the

organization to spell out all the detailed activities for the next four

detailed activities for the next four

detailed activities for the next four years and there is also a cumbersome

years and there is also a cumbersome

years and there is also a cumbersome grant amendment process if you want to

grant amendment process if you want to

grant amendment process if you want to change the project design which is quite

change the project design which is quite

change the project design which is quite important when you are experimenting

but the good news is that this is

but the good news is that this is starting to change there is more and

starting to change there is more and

starting to change there is more and more interest in experimentation and

more interest in experimentation and

more interest in experimentation and evidence-based decisions and pioneering

evidence-based decisions and pioneering

evidence-based decisions and pioneering work is being done by institutions such

work is being done by institutions such

work is being done by institutions such as MIT is j-pal or innovations for

as MIT is j-pal or innovations for

as MIT is j-pal or innovations for poverty action so this is an example so

poverty action so this is an example so

poverty action so this is an example so out of a 2,400 candidates to become a

out of a 2,400 candidates to become a

out of a 2,400 candidates to become a community health workers 300 were

community health workers 300 were

community health workers 300 were recruited through two different methods

recruited through two different methods

recruited through two different methods and one recruiting message emphasize the

and one recruiting message emphasize the

and one recruiting message emphasize the social incentive so basically if you

social incentive so basically if you

social incentive so basically if you join this community health workers group

join this community health workers group

join this community health workers group you will be able to serve the community

you will be able to serve the community

you will be able to serve the community so it’s a social incentive and the other

so it’s a social incentive and the other

so it’s a social incentive and the other group was recruited through more of a

group was recruited through more of a

group was recruited through more of a carrier incentive so if you join this

carrier incentive so if you join this

carrier incentive so if you join this community health workers group you

community health workers group you

community health workers group you actually can develop your own skills and

actually can develop your own skills and

actually can develop your own skills and after a year a study was conducted and

after a year a study was conducted and

after a year a study was conducted and compared this the performance of these

compared this the performance of these

compared this the performance of these two groups of community health workers

two groups of community health workers

two groups of community health workers what they found was that those who were

what they found was that those who were

what they found was that those who were recruited through the carrier incentive

recruited through the carrier incentive

recruited through the carrier incentive messages performed a lot better

messages performed a lot better

messages performed a lot better they organized 30% more a household

they organized 30% more a household

they organized 30% more a household visit and they also organized twice as

visit and they also organized twice as

visit and they also organized twice as many community meetings compared to its

many community meetings compared to its

many community meetings compared to its counterpart now some of the

counterpart now some of the

counterpart now some of the practitioners here may ask right this is

practitioners here may ask right this is

practitioners here may ask right this is quite important but we are doers we are

quite important but we are doers we are

quite important but we are doers we are not researchers so what do we do I think

not researchers so what do we do I think

not researchers so what do we do I think the answer lies in a lean

the answer lies in a lean

the answer lies in a lean experimentation so let me rewind a bit

experimentation so let me rewind a bit

experimentation so let me rewind a bit seven years ago I left the United

seven years ago I left the United

seven years ago I left the United Nations and then started my own

Nations and then started my own

Nations and then started my own organization called Kopernik and

organization called Kopernik and

organization called Kopernik and Kopernik is named after Nicholas

Kopernik is named after Nicholas

Kopernik is named after Nicholas Copernicus who himself was very fond of

Copernicus who himself was very fond of

Copernicus who himself was very fond of experimentation and just like he changed

experimentation and just like he changed

experimentation and just like he changed the way that we see the world we wanted

the way that we see the world we wanted

the way that we see the world we wanted to

to

to the changed the way that development

the changed the way that development

the changed the way that development assistance is delivered and one of the

assistance is delivered and one of the

assistance is delivered and one of the things that we have been doing is to

things that we have been doing is to

things that we have been doing is to distribute a very simple yet

distribute a very simple yet

distribute a very simple yet life-changing technologies to the poor

life-changing technologies to the poor

life-changing technologies to the poor in the last mile so technology such as

in the last mile so technology such as

in the last mile so technology such as clean cookstoves or water filters or

clean cookstoves or water filters or

clean cookstoves or water filters or solar lights and these are distributed

solar lights and these are distributed

solar lights and these are distributed through a sales agent that we recruit

through a sales agent that we recruit

through a sales agent that we recruit and train and after a while we notice

and train and after a while we notice

and train and after a while we notice that there is a huge difference in terms

that there is a huge difference in terms

that there is a huge difference in terms of the sales performance among the sales

of the sales performance among the sales

of the sales performance among the sales agent and we wanted to find out what is

agent and we wanted to find out what is

agent and we wanted to find out what is contributing to that because we wanted

contributing to that because we wanted

contributing to that because we wanted to reach more people in a more effective

to reach more people in a more effective

to reach more people in a more effective way so we took a sample of a

way so we took a sample of a

way so we took a sample of a high-performing sales agent and compared

high-performing sales agent and compared

high-performing sales agent and compared against the general overall sales agent

against the general overall sales agent

against the general overall sales agent and we looked at the things like gender

and we looked at the things like gender

and we looked at the things like gender or age or the previous background in

or age or the previous background in

or age or the previous background in business and none of these were

business and none of these were

business and none of these were differentiating between the high

differentiating between the high

differentiating between the high performing sales agent and an ordinary

performing sales agent and an ordinary

performing sales agent and an ordinary sales agent but when we looked at the

sales agent but when we looked at the

sales agent but when we looked at the mobility we found an interesting

mobility we found an interesting

mobility we found an interesting correlations so those agent who have

correlations so those agent who have

correlations so those agent who have easy access to motorbike was selling

easy access to motorbike was selling

easy access to motorbike was selling twice as limited as many technologies

twice as limited as many technologies

twice as limited as many technologies compared to those without access to the

compared to those without access to the

compared to those without access to the motorbike so through this very simple

motorbike so through this very simple

motorbike so through this very simple experiment we changed our recruitment

experiment we changed our recruitment

experiment we changed our recruitment strategies of the sales agent and this

strategies of the sales agent and this

strategies of the sales agent and this took us only three days of our staff

took us only three days of our staff

took us only three days of our staff time another experiment that another

time another experiment that another

time another experiment that another example of a lean experimentation we

example of a lean experimentation we

example of a lean experimentation we conduct is around grain storage

conduct is around grain storage

conduct is around grain storage this is sorghum which is the fifth

this is sorghum which is the fifth

this is sorghum which is the fifth common a most common grain in the world

common a most common grain in the world

common a most common grain in the world and this is becoming quite popular in

and this is becoming quite popular in

and this is becoming quite popular in eastern part of Indonesia

eastern part of Indonesia

eastern part of Indonesia where many of our activities are

where many of our activities are

where many of our activities are concentrated around and this becomes

concentrated around and this becomes

concentrated around and this becomes very popular because it grows without

very popular because it grows without

very popular because it grows without much water so it’s appropriate for the

much water so it’s appropriate for the

much water so it’s appropriate for the dry area and it’s very very nutritious

dry area and it’s very very nutritious

dry area and it’s very very nutritious but the challenge is that after the

but the challenge is that after the

but the challenge is that after the harvest farmers typically stores these

harvest farmers typically stores these

harvest farmers typically stores these grains in a very simple bag like this

grains in a very simple bag like this

grains in a very simple bag like this this is just a wooden plastic bags and

this is just a wooden plastic bags and

this is just a wooden plastic bags and soon this grain will be infested with

soon this grain will be infested with

soon this grain will be infested with weevils and up to 70% of the grain is

weevils and up to 70% of the grain is

weevils and up to 70% of the grain is eaten up so it is a huge waste of

eaten up so it is a huge waste of

eaten up so it is a huge waste of resources and also a huge loss of

resources and also a huge loss of

resources and also a huge loss of potential income for these smallholder

potential income for these smallholder

potential income for these smallholder farmers so we wanted to do something

farmers so we wanted to do something

farmers so we wanted to do something about it and we did some quick research

about it and we did some quick research

about it and we did some quick research and found that maize has a very same

and found that maize has a very same

and found that maize has a very same issue and some organizations are

issue and some organizations are

issue and some organizations are advocating for an airtight or hermetic

advocating for an airtight or hermetic

advocating for an airtight or hermetic storage method and we were not sure if

storage method and we were not sure if

storage method and we were not sure if the same solution would work with

the same solution would work with

the same solution would work with sorghum because it’s after all it’s a

sorghum because it’s after all it’s a

sorghum because it’s after all it’s a different grain so we wanted to test if

different grain so we wanted to test if

different grain so we wanted to test if this hermetic storage indeed in

this hermetic storage indeed in

this hermetic storage indeed in decreases the number of weevils the idea

decreases the number of weevils the idea

decreases the number of weevils the idea of the hermetic storage is that you you

of the hermetic storage is that you you

of the hermetic storage is that you you basically limit the flow of oxygen so

basically limit the flow of oxygen so

basically limit the flow of oxygen so eventually the weevil will run out of

eventually the weevil will run out of

eventually the weevil will run out of oxygen so they will die and when they

oxygen so they will die and when they

oxygen so they will die and when they die of course they will stop eating the

die of course they will stop eating the

die of course they will stop eating the grain so we did this experiment so we

grain so we did this experiment so we

grain so we did this experiment so we had this bag of sorghum in a traditional

had this bag of sorghum in a traditional

had this bag of sorghum in a traditional bag and the other one is contain use the

bag and the other one is contain use the

bag and the other one is contain use the hermetic bag inside the traditional box

hermetic bag inside the traditional box

hermetic bag inside the traditional box so it’s double double is sealed and this

so it’s double double is sealed and this

so it’s double double is sealed and this each contained 25 kilogram of solvent

each contained 25 kilogram of solvent

each contained 25 kilogram of solvent grain and we put them side-by-side for

grain and we put them side-by-side for

grain and we put them side-by-side for three months and literally we go back

three months and literally we go back

three months and literally we go back every month and have three scoops out of

every month and have three scoops out of

every month and have three scoops out of and then spread it and then literally

and then spread it and then literally

and then spread it and then literally count the number of weevils by hand and

count the number of weevils by hand and

count the number of weevils by hand and after three months as expected this

after three months as expected this

after three months as expected this traditional bag was infested with

traditional bag was infested with

traditional bag was infested with weevils there are close to 400 weevils

weevils there are close to 400 weevils

weevils there are close to 400 weevils it took a long time to count and while

it took a long time to count and while

it took a long time to count and while this hermetic bag had less than a third

this hermetic bag had less than a third

this hermetic bag had less than a third of the weevils now this is not a perfect

of the weevils now this is not a perfect

of the weevils now this is not a perfect solution but it is reducing the number

solution but it is reducing the number

solution but it is reducing the number of weevils significantly and this

of weevils significantly and this

of weevils significantly and this experimentation costs less than $2,000

experimentation costs less than $2,000

experimentation costs less than $2,000 for us so I’m sharing these very

for us so I’m sharing these very

for us so I’m sharing these very seemingly mundane and simple examples

seemingly mundane and simple examples

seemingly mundane and simple examples because I believe that even a complex

because I believe that even a complex

because I believe that even a complex development programs can be broken down

development programs can be broken down

development programs can be broken down into simple activities and then can be

into simple activities and then can be

into simple activities and then can be tested through lean experimentation so

tested through lean experimentation so

tested through lean experimentation so the message today is that we should be

the message today is that we should be

the message today is that we should be doing more of experimentation be it

doing more of experimentation be it

doing more of experimentation be it rigorous or lean and really trying to

rigorous or lean and really trying to

rigorous or lean and really trying to find a smart solutions that really work

find a smart solutions that really work

find a smart solutions that really work and if we do that collectively soon we

and if we do that collectively soon we

and if we do that collectively soon we will be able to achieve the sustainable

will be able to achieve the sustainable

will be able to achieve the sustainable development goals more effectively and

development goals more effectively and

development goals more effectively and we will also be able to answer the

we will also be able to answer the

we will also be able to answer the question of which one it is cows cash or

question of which one it is cows cash or

question of which one it is cows cash or chickens that are most effective in

chickens that are most effective in

chickens that are most effective in increasing the income of the poor thank

increasing the income of the poor thank

increasing the income of the poor thank you

you

you [Applause]

”

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