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How emoji replaced QWERTY as the world’s most popular keyboard | Jeremy Burge | TEDxEastEnd


thank you hello it’s very kind of view I

thank you hello it’s very kind of view I think about emojis more than the average

think about emojis more than the average

think about emojis more than the average person when I say the word keyboard you

person when I say the word keyboard you

person when I say the word keyboard you probably think of something like this

probably think of something like this

probably think of something like this the standard QWERTY keyboard but when I

the standard QWERTY keyboard but when I

the standard QWERTY keyboard but when I think of a keyboard I think of this the

think of a keyboard I think of this the

think of a keyboard I think of this the emoji keyboard while the QWERTY keyboard

emoji keyboard while the QWERTY keyboard

emoji keyboard while the QWERTY keyboard was designed to work around the physical

was designed to work around the physical

was designed to work around the physical limitations of the typewriter the emoji

limitations of the typewriter the emoji

limitations of the typewriter the emoji keyboard was born in an era without

keyboard was born in an era without

keyboard was born in an era without these restrictions yet as popular as

these restrictions yet as popular as

these restrictions yet as popular as QWERTY years it’s now used on less than

QWERTY years it’s now used on less than

QWERTY years it’s now used on less than 20% of phones around the world and which

20% of phones around the world and which

20% of phones around the world and which keyboards in use on 100% of phones the

keyboards in use on 100% of phones the

keyboards in use on 100% of phones the emoji keyboard over the past 20 years

emoji keyboard over the past 20 years

emoji keyboard over the past 20 years emojis have gone from a niche Japanese

emojis have gone from a niche Japanese

emojis have gone from a niche Japanese experiment to a global phenomenon the

experiment to a global phenomenon the

experiment to a global phenomenon the media loves to refer to emoji is the

media loves to refer to emoji is the

media loves to refer to emoji is the universal language but is that one thing

universal language but is that one thing

universal language but is that one thing that is true is that the emoji keyboard

that is true is that the emoji keyboard

that is true is that the emoji keyboard we use today is the result of more

we use today is the result of more

we use today is the result of more meetings and more decisions than the

meetings and more decisions than the

meetings and more decisions than the QWERTY keyboard is ever seen for

QWERTY keyboard is ever seen for

QWERTY keyboard is ever seen for instance you note the emoji of the salsa

instance you note the emoji of the salsa

instance you note the emoji of the salsa dancing lady she has an official name

dancing lady she has an official name

dancing lady she has an official name her name is dancer and for this emoji

her name is dancer and for this emoji

her name is dancer and for this emoji alone I’ve spent countless hours over

alone I’ve spent countless hours over

alone I’ve spent countless hours over the last four years of my life

the last four years of my life

the last four years of my life documenting how she’s used and how she’s

documenting how she’s used and how she’s

documenting how she’s used and how she’s changed she’s been through a lot

and it’s not just her though all the

and it’s not just her though all the Modi’s have a history and the set of

Modi’s have a history and the set of

Modi’s have a history and the set of emojis we have on our phones today is no

emojis we have on our phones today is no

emojis we have on our phones today is no accident have you ever noticed how

accident have you ever noticed how

accident have you ever noticed how there’s so many emojis for the weather

there’s so many emojis for the weather

there’s so many emojis for the weather there’s a reason for this and it’s to do

there’s a reason for this and it’s to do

there’s a reason for this and it’s to do with where emojis were invented Japan if

with where emojis were invented Japan if

with where emojis were invented Japan if you remember back to the late 1990s text

you remember back to the late 1990s text

you remember back to the late 1990s text messaging was taking off around the

messaging was taking off around the

messaging was taking off around the world and yet something about these

world and yet something about these

world and yet something about these messages post a particular challenge in

messages post a particular challenge in

messages post a particular challenge in Japan it ceased writing a standard

Japan it ceased writing a standard

Japan it ceased writing a standard letter in Japan would involve starting

letter in Japan would involve starting

letter in Japan would involve starting with something about the weather or the

with something about the weather or the

with something about the weather or the season or the health of your recipient

season or the health of your recipient

season or the health of your recipient it’s rude not to but how do you fit that

it’s rude not to but how do you fit that

it’s rude not to but how do you fit that into 160 character text message right

into 160 character text message right

into 160 character text message right emojis were the answer and many of the

emojis were the answer and many of the

emojis were the answer and many of the emojis we use today were direct

emojis we use today were direct

emojis we use today were direct descendants of this original emoji set

descendants of this original emoji set

descendants of this original emoji set from Japan now you might be thinking

from Japan now you might be thinking

from Japan now you might be thinking didn’t we already have emoticons in 1998

didn’t we already have emoticons in 1998

didn’t we already have emoticons in 1998 well yes but emojis for little pictures

well yes but emojis for little pictures

well yes but emojis for little pictures at a time when other phones were making

at a time when other phones were making

at a time when other phones were making faces by turning punctuation on its side

faces by turning punctuation on its side

faces by turning punctuation on its side emojis were a clever hack that they

emojis were a clever hack that they

emojis were a clever hack that they treated these characters like additional

treated these characters like additional

treated these characters like additional Japanese characters on the basic forms

Japanese characters on the basic forms

Japanese characters on the basic forms of the day and so when you sent an emoji

of the day and so when you sent an emoji

of the day and so when you sent an emoji of a girl it wouldn’t actually send the

of a girl it wouldn’t actually send the

of a girl it wouldn’t actually send the image of a girl it would just send a

image of a girl it would just send a

image of a girl it would just send a little code to say insert the girl emoji

little code to say insert the girl emoji

little code to say insert the girl emoji here and when that emoji would go to the

here and when that emoji would go to the

here and when that emoji would go to the other end to another phone that phone

other end to another phone that phone

other end to another phone that phone would display that emoji with its own

would display that emoji with its own

would display that emoji with its own image it didn’t mean that they could

image it didn’t mean that they could

image it didn’t mean that they could look a little bit different depending on

look a little bit different depending on

look a little bit different depending on your type of phone and actually what one

your type of phone and actually what one

your type of phone and actually what one thing that would happen is that some

thing that would happen is that some

thing that would happen is that some phones didn’t use the same code for each

phones didn’t use the same code for each

phones didn’t use the same code for each emoji so that girl could turn into

emoji so that girl could turn into

emoji so that girl could turn into something else entirely

something else entirely

something else entirely and yet as frustrating as that must have

and yet as frustrating as that must have

and yet as frustrating as that must have been people still loved them and so when

been people still loved them and so when

been people still loved them and so when Google wanted to bring Gmail to Japan in

Google wanted to bring Gmail to Japan in

Google wanted to bring Gmail to Japan in 2008 they quickly found that emoji might

2008 they quickly found that emoji might

2008 they quickly found that emoji might be their downfall

be their downfall

be their downfall Google’s research found that people

Google’s research found that people

Google’s research found that people considered messages without emojis to be

considered messages without emojis to be

considered messages without emojis to be dry

dry

dry the term dry mail came up in them in

the term dry mail came up in them in

the term dry mail came up in them in their conversations

their conversations

their conversations they’d say an emoji list message is dry

they’d say an emoji list message is dry

they’d say an emoji list message is dry male 1 Google engineer found that emojis

male 1 Google engineer found that emojis

male 1 Google engineer found that emojis were considered the best way to

were considered the best way to

were considered the best way to apologize that’s what this guy’s for and

apologize that’s what this guy’s for and

apologize that’s what this guy’s for and so it quickly became clear that Google

so it quickly became clear that Google

so it quickly became clear that Google wanted to launch Gmail in Japan it had

wanted to launch Gmail in Japan it had

wanted to launch Gmail in Japan it had to support emoji so Google worked as

to support emoji so Google worked as

to support emoji so Google worked as standards bodies to make emojis work in

standards bodies to make emojis work in

standards bodies to make emojis work in a way that was compatible with the

a way that was compatible with the

a way that was compatible with the outside world

outside world

outside world there was already a system in place at

there was already a system in place at

there was already a system in place at this time called Unicode it had been

this time called Unicode it had been

this time called Unicode it had been around since the early 90s making sure

around since the early 90s making sure

around since the early 90s making sure that text works when sent from one

that text works when sent from one

that text works when sent from one country to another and given that emojis

country to another and given that emojis

country to another and given that emojis in Japan were treated like text it made

in Japan were treated like text it made

in Japan were treated like text it made sense to use this Unicode standard now

sense to use this Unicode standard now

sense to use this Unicode standard now all this going well with the effort

all this going well with the effort

all this going well with the effort until one emoji stood out to Google’s

until one emoji stood out to Google’s

until one emoji stood out to Google’s team in the US

now this is the pile of poo emoji

now this is the pile of poo emoji actually at the time it looked like this

actually at the time it looked like this

actually at the time it looked like this on Japanese farts that even had these

on Japanese farts that even had these

on Japanese farts that even had these little animated flies and this emoji was

little animated flies and this emoji was

little animated flies and this emoji was considered absolutely essential to the

considered absolutely essential to the

considered absolutely essential to the emoji set Engineers and Google had to

emoji set Engineers and Google had to

emoji set Engineers and Google had to argue the case to say that removing this

argue the case to say that removing this

argue the case to say that removing this emoji would be like removing a letter of

emoji would be like removing a letter of

emoji would be like removing a letter of the alphabet from the QWERTY keyboard

the alphabet from the QWERTY keyboard

the alphabet from the QWERTY keyboard and so after a considerable debate this

and so after a considerable debate this

and so after a considerable debate this poo made it into the final emoji set and

poo made it into the final emoji set and

poo made it into the final emoji set and because emojis have become part of this

because emojis have become part of this

because emojis have become part of this Unicode standard it meant that any

Unicode standard it meant that any

Unicode standard it meant that any company could now use them these are

company could now use them these are

company could now use them these are some of the poos on different phones

some of the poos on different phones

some of the poos on different phones there’s the separate matter of why some

there’s the separate matter of why some

there’s the separate matter of why some peers have eyes and others don’t but I

peers have eyes and others don’t but I

peers have eyes and others don’t but I do have to move on I’m so sorry

do have to move on I’m so sorry

do have to move on I’m so sorry now when Apple brought emojis to the

now when Apple brought emojis to the

now when Apple brought emojis to the iPhone what’s the first time many of us

iPhone what’s the first time many of us

iPhone what’s the first time many of us outside of Japan had seen them and we

outside of Japan had seen them and we

outside of Japan had seen them and we thought that were pretty cute but we

thought that were pretty cute but we

thought that were pretty cute but we didn’t think too much more about them

didn’t think too much more about them

didn’t think too much more about them until a few years later a stunning

until a few years later a stunning

until a few years later a stunning realization was made see if you can spot

realization was made see if you can spot

realization was made see if you can spot it right they’re all white

it right they’re all white

it right they’re all white well except this guy

well except this guy

well except this guy every human emoji except the turban

every human emoji except the turban

every human emoji except the turban wearing man was white and now that

wearing man was white and now that

wearing man was white and now that emojis were in use globally it wasn’t

emojis were in use globally it wasn’t

emojis were in use globally it wasn’t going to stand in hindsight it’s

going to stand in hindsight it’s

going to stand in hindsight it’s probably pretty weird that we could only

probably pretty weird that we could only

probably pretty weird that we could only send a white boy or a white girl or a

send a white boy or a white girl or a

send a white boy or a white girl or a white man or a white woman and so a

white man or a white woman and so a

white man or a white woman and so a decision was made Unicode the standards

decision was made Unicode the standards

decision was made Unicode the standards group I mentioned earlier they made a

group I mentioned earlier they made a

group I mentioned earlier they made a recommendation they said white was out

recommendation they said white was out

recommendation they said white was out and yellow was in as the new default

and yellow was in as the new default

and yellow was in as the new default skin tone for all human emojis the ideal

skin tone for all human emojis the ideal

skin tone for all human emojis the ideal is to pick something neutral that could

is to pick something neutral that could

is to pick something neutral that could be you just not like the original smiley

be you just not like the original smiley

be you just not like the original smiley representative of anyone but as noble as

representative of anyone but as noble as

representative of anyone but as noble as that intention might have been a lot of

that intention might have been a lot of

that intention might have been a lot of people didn’t consider yellow to be

people didn’t consider yellow to be

people didn’t consider yellow to be truly neutral years of conditioning from

truly neutral years of conditioning from

truly neutral years of conditioning from a certain Yeller family taught us that

a certain Yeller family taught us that

a certain Yeller family taught us that yellow isn’t actually neutral it’s white

yellow isn’t actually neutral it’s white

yellow isn’t actually neutral it’s white too

somehow a system had been set up where

somehow a system had been set up where white is white and yellow is also white

white is white and yellow is also white

white is white and yellow is also white some companies thought we’ll try and

some companies thought we’ll try and

some companies thought we’ll try and diversify this default Microsoft tried

diversify this default Microsoft tried

diversify this default Microsoft tried gray emojis as the neutral skin tone but

gray emojis as the neutral skin tone but

gray emojis as the neutral skin tone but every everybody hated those others

every everybody hated those others

every everybody hated those others considered saying that blue or purple

considered saying that blue or purple

considered saying that blue or purple would be truly neutral that that could

would be truly neutral that that could

would be truly neutral that that could be used and it wouldn’t be

be used and it wouldn’t be

be used and it wouldn’t be representative of any particular group

representative of any particular group

representative of any particular group but who wants a blue baby emoji no

but who wants a blue baby emoji no

but who wants a blue baby emoji no matter no matter how racially neutral

matter no matter how racially neutral

matter no matter how racially neutral that could be and so yellow was chosen

that could be and so yellow was chosen

that could be and so yellow was chosen as the default skin tone on most phones

as the default skin tone on most phones

as the default skin tone on most phones but we also got the choice to change it

but we also got the choice to change it

but we also got the choice to change it problem solved right look at all this

problem solved right look at all this

problem solved right look at all this diversity but notice anything that’s

diversity but notice anything that’s

diversity but notice anything that’s also a bit off about this group of fit

also a bit off about this group of fit

also a bit off about this group of fit young racially diverse emojis right

young racially diverse emojis right

young racially diverse emojis right they’re old men but there are women too

they’re old men but there are women too

they’re old men but there are women too and as of 2016 this is what they were

and as of 2016 this is what they were

and as of 2016 this is what they were doing

2016 so while the men had jobs Armour

2016 so while the men had jobs Armour playing sports

the women were having massages and

the women were having massages and haircuts and getting married and like

haircuts and getting married and like

haircuts and getting married and like the old white emojis of 2015 the gender

the old white emojis of 2015 the gender

the old white emojis of 2015 the gender disparity of emoji in 2016

disparity of emoji in 2016

disparity of emoji in 2016 really wasn’t ideal but this time there

really wasn’t ideal but this time there

really wasn’t ideal but this time there was a precedent what do you do about a

was a precedent what do you do about a

was a precedent what do you do about a lack of representation in emoji well you

lack of representation in emoji well you

lack of representation in emoji well you add more emojis to the ever-growing

add more emojis to the ever-growing

add more emojis to the ever-growing emoji pyramid some less it’s hard to

emoji pyramid some less it’s hard to

emoji pyramid some less it’s hard to figure out where to draw the line I mean

figure out where to draw the line I mean

figure out where to draw the line I mean just because a white guy like me might

just because a white guy like me might

just because a white guy like me might say the yellows neutrally enough to

say the yellows neutrally enough to

say the yellows neutrally enough to represent anyone does that mean we

represent anyone does that mean we

represent anyone does that mean we should all agree central to this

should all agree central to this

should all agree central to this question of which new emojis are added

question of which new emojis are added

question of which new emojis are added is the Unicode consortium it’s made up

is the Unicode consortium it’s made up

is the Unicode consortium it’s made up of companies like Apple and Google and

of companies like Apple and Google and

of companies like Apple and Google and Microsoft they have to work together to

Microsoft they have to work together to

Microsoft they have to work together to make sure that text works from my

make sure that text works from my

make sure that text works from my computer to your computer or from my

computer to your computer or from my

computer to your computer or from my phone to your phone I’m on the committee

phone to your phone I’m on the committee

phone to your phone I’m on the committee at Unicode that’s dedicated to the

at Unicode that’s dedicated to the

at Unicode that’s dedicated to the planning of emoji updates and we meet

planning of emoji updates and we meet

planning of emoji updates and we meet every single week and because of the way

every single week and because of the way

every single week and because of the way emojis work these companies do have to

emojis work these companies do have to

emojis work these companies do have to agree on which new emojis to support

agree on which new emojis to support

agree on which new emojis to support before adding them to your phones and so

before adding them to your phones and so

before adding them to your phones and so yes there is a room on the west coast of

yes there is a room on the west coast of

yes there is a room on the west coast of America where Apple Google Microsoft and

America where Apple Google Microsoft and

America where Apple Google Microsoft and others meet to discuss whether to add an

others meet to discuss whether to add an

others meet to discuss whether to add an emoji for broccoli or redheads or which

emoji for broccoli or redheads or which

emoji for broccoli or redheads or which of the dinosaurs are deserving if there

of the dinosaurs are deserving if there

of the dinosaurs are deserving if there are an emoji

are an emoji

are an emoji a t-rex is the answer the lat

and while I am on that committee I would

and while I am on that committee I would like to absolve myself from some of the

like to absolve myself from some of the

like to absolve myself from some of the pretty useless looking emojis they are

pretty useless looking emojis they are

pretty useless looking emojis they are there for a reason

there for a reason

there for a reason remember the windings font of the 1990s

remember the windings font of the 1990s

remember the windings font of the 1990s a less popular sequel called webdings

a less popular sequel called webdings

a less popular sequel called webdings and one of the people behind this font

and one of the people behind this font

and one of the people behind this font was a man called Vincent Kinnear he

was a man called Vincent Kinnear he

was a man called Vincent Kinnear he worked and typed in the typography

worked and typed in the typography

worked and typed in the typography department at Microsoft actually this

department at Microsoft actually this

department at Microsoft actually this guy is the guy who designed Comic Sans

guy is the guy who designed Comic Sans

guy is the guy who designed Comic Sans so you know he knows his stuff

now Microsoft had this big list of icons

now Microsoft had this big list of icons to create for web things and one of them

to create for web things and one of them

to create for web things and one of them was called jump Vincent thought it would

was called jump Vincent thought it would

was called jump Vincent thought it would be pretty great if you designed it to

be pretty great if you designed it to

be pretty great if you designed it to look like the man on the front cover of

look like the man on the front cover of

look like the man on the front cover of his album from the specials you might

his album from the specials you might

his album from the specials you might notice the similarity when you see his

notice the similarity when you see his

notice the similarity when you see his final design little did Vincent know

final design little did Vincent know

final design little did Vincent know that one day this character would become

that one day this character would become

that one day this character would become an emoji known as man in business suit

an emoji known as man in business suit

an emoji known as man in business suit levitating just like the original emojis

levitating just like the original emojis

levitating just like the original emojis from Japan were added to this Unicode

from Japan were added to this Unicode

from Japan were added to this Unicode standard for compatibility in 2008 many

standard for compatibility in 2008 many

standard for compatibility in 2008 many of the webdings characters were also

of the webdings characters were also

of the webdings characters were also added to this standard in 2014 and so

added to this standard in 2014 and so

added to this standard in 2014 and so men in business suit every hit are

men in business suit every hit are

men in business suit every hit are emojis at here he is and because his

emojis at here he is and because his

emojis at here he is and because his human – he gets the skin tones as well

now this brings us back to that dancing

now this brings us back to that dancing lady here’s how she’s looked on various

lady here’s how she’s looked on various

lady here’s how she’s looked on various phones over the years just like the

phones over the years just like the

phones over the years just like the original Japanese emoji set where the

original Japanese emoji set where the

original Japanese emoji set where the emojis would look different on one phone

emojis would look different on one phone

emojis would look different on one phone or another that’s still how emojis work

or another that’s still how emojis work

or another that’s still how emojis work today the idea should be that the

today the idea should be that the

today the idea should be that the concept is the same but the appearance

concept is the same but the appearance

concept is the same but the appearance will vary another emoji that’s been

will vary another emoji that’s been

will vary another emoji that’s been around for just as long as the dancer is

around for just as long as the dancer is

around for just as long as the dancer is this one the pistol now Apple used to be

this one the pistol now Apple used to be

this one the pistol now Apple used to be fine with this emoji yep it’s on all

fine with this emoji yep it’s on all

fine with this emoji yep it’s on all phones but one day they decided no we

phones but one day they decided no we

phones but one day they decided no we don’t want a gun on our shiny iPhone

don’t want a gun on our shiny iPhone

don’t want a gun on our shiny iPhone keyboard anymore and so Apple alone

keyboard anymore and so Apple alone

keyboard anymore and so Apple alone don’t have the ability to brute this out

don’t have the ability to brute this out

don’t have the ability to brute this out of being an emoji but what they do

of being an emoji but what they do

of being an emoji but what they do control is how it looks on their own

control is how it looks on their own

control is how it looks on their own phones so one day Apple released an

phones so one day Apple released an

phones so one day Apple released an update in 2016 and it changed this

update in 2016 and it changed this

update in 2016 and it changed this pistol to look like a fluorescent green

pistol to look like a fluorescent green

pistol to look like a fluorescent green water pistol

now this brings up some interesting

now this brings up some interesting points firstly people were mad in my

points firstly people were mad in my

points firstly people were mad in my years running a mojo pedia I’ve not seen

years running a mojo pedia I’ve not seen

years running a mojo pedia I’ve not seen such a negative reaction to any emoji

such a negative reaction to any emoji

such a negative reaction to any emoji change and while Apple might not want

change and while Apple might not want

change and while Apple might not want their users sending guns isn’t any

their users sending guns isn’t any

their users sending guns isn’t any better when an iphone user sends a water

better when an iphone user sends a water

better when an iphone user sends a water pistol and everybody else in the world

pistol and everybody else in the world

pistol and everybody else in the world still sees a gun

now it’s interesting because who thought

now it’s interesting because who thought yes guns are bad but it’s totally fine

yes guns are bad but it’s totally fine

yes guns are bad but it’s totally fine still having the cigarette the knives

still having the cigarette the knives

still having the cigarette the knives the bomb the bloody syringe I mean it’s

the bomb the bloody syringe I mean it’s

the bomb the bloody syringe I mean it’s it’s something that we should think

it’s something that we should think

it’s something that we should think about that the world’s first universal

about that the world’s first universal

about that the world’s first universal keyboard that we’ve ever seen it’s so

keyboard that we’ve ever seen it’s so

keyboard that we’ve ever seen it’s so fractured it’s so bizarre and yet this

fractured it’s so bizarre and yet this

fractured it’s so bizarre and yet this is why we love it

is why we love it

is why we love it when we think of it designed by

when we think of it designed by

when we think of it designed by committee we normally think of something

committee we normally think of something

committee we normally think of something that’s bland and boring and pleases no

that’s bland and boring and pleases no

that’s bland and boring and pleases no one but emoji somehow the opposite its

one but emoji somehow the opposite its

one but emoji somehow the opposite its quirky its imperfect and yet there’s

quirky its imperfect and yet there’s

quirky its imperfect and yet there’s something for everyone well nearly

something for everyone well nearly

something for everyone well nearly everyone these are some emojis in active

everyone these are some emojis in active

everyone these are some emojis in active development right now and so next time

development right now and so next time

development right now and so next time you look at your phone to type in emoji

you look at your phone to type in emoji

you look at your phone to type in emoji I hope you’ll wonder what its story is

I hope you’ll wonder what its story is

I hope you’ll wonder what its story is because I’m sure it has one thank you

because I’m sure it has one thank you

because I’m sure it has one thank you [Applause]

”

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