
in the military they give medals to people who are willing to sacrifice
people who are willing to sacrifice
people who are willing to sacrifice themselves that others may gain in
themselves that others may gain in
themselves that others may gain in business we give bonuses to people who
business we give bonuses to people who
business we give bonuses to people who are willing to sacrifice others so that
are willing to sacrifice others so that
are willing to sacrifice others so that we may gain we have it backwards
we may gain we have it backwards
we may gain we have it backwards wouldn’t you like to work in an
wouldn’t you like to work in an
wouldn’t you like to work in an organization in which you have the
organization in which you have the
organization in which you have the absolute confidence the absolute
absolute confidence the absolute
absolute confidence the absolute knowledge that other people that you may
knowledge that other people that you may
knowledge that other people that you may or may not know who work in the same
or may not know who work in the same
or may not know who work in the same organization as you would be willing to
organization as you would be willing to
organization as you would be willing to sacrifice themselves so that you may
sacrifice themselves so that you may
sacrifice themselves so that you may survive and in and we’re not talking
survive and in and we’re not talking
survive and in and we’re not talking about giving your life I mean we don’t
about giving your life I mean we don’t
about giving your life I mean we don’t even like to give a credit you know so
even like to give a credit you know so
even like to give a credit you know so where do people like Johnny Bravo come
where do people like Johnny Bravo come
where do people like Johnny Bravo come from well it’s an age-old question
from well it’s an age-old question
from well it’s an age-old question they’re not born they’re actually made
they’re not born they’re actually made
they’re not born they’re actually made if you look at the human animal the
if you look at the human animal the
if you look at the human animal the human animal is like a machine there are
human animal is like a machine there are
human animal is like a machine there are systems inside our bodies that are
systems inside our bodies that are
systems inside our bodies that are trying to get us to do things that are
trying to get us to do things that are
trying to get us to do things that are in the interests of the survival of the
in the interests of the survival of the
in the interests of the survival of the human animal right just like in an
human animal right just like in an
human animal right just like in an industry in a business and the company
industry in a business and the company
industry in a business and the company if you want people to do something you
if you want people to do something you
if you want people to do something you offer them some sort of positive or
offer them some sort of positive or
offer them some sort of positive or negative incentive to direct the
negative incentive to direct the
negative incentive to direct the behavior right so if you want people to
behavior right so if you want people to
behavior right so if you want people to achieve a certain goal you offer them a
achieve a certain goal you offer them a
achieve a certain goal you offer them a bonus if they achieve that goal and
bonus if they achieve that goal and
bonus if they achieve that goal and they’ll work towards that goal because
they’ll work towards that goal because
they’ll work towards that goal because they want the bonus it’s a very simple
they want the bonus it’s a very simple
they want the bonus it’s a very simple system the human body works exactly the
system the human body works exactly the
system the human body works exactly the same way it works exactly the same way
same way it works exactly the same way
same way it works exactly the same way inside our bodies are chemicals that are
inside our bodies are chemicals that are
inside our bodies are chemicals that are trying to get us to do things that are
trying to get us to do things that are
trying to get us to do things that are in the best interest of us if you’ve
in the best interest of us if you’ve
in the best interest of us if you’ve ever had a feeling of happiness pride
ever had a feeling of happiness pride
ever had a feeling of happiness pride joy love fulfillment all of these
joy love fulfillment all of these
joy love fulfillment all of these feelings that we have are chemically
feelings that we have are chemically
feelings that we have are chemically produced feelings and they’re produced
produced feelings and they’re produced
produced feelings and they’re produced by four chemicals predominantly these
by four chemicals predominantly these
by four chemicals predominantly these are the basically responsible for all of
are the basically responsible for all of
are the basically responsible for all of the feelings that I would generically
the feelings that I would generically
the feelings that I would generically call happiness they are endorphins
call happiness they are endorphins
call happiness they are endorphins dopamine serotonin and oxytocin ed so
dopamine serotonin and oxytocin ed so
dopamine serotonin and oxytocin ed so [Music]
[Music]
[Music] these two chemicals endorphins and
these two chemicals endorphins and
these two chemicals endorphins and dopamine I like to call these the
dopamine I like to call these the
dopamine I like to call these the selfish chemicals but you don’t really
selfish chemicals but you don’t really
selfish chemicals but you don’t really need anybody’s help to get them right
need anybody’s help to get them right
need anybody’s help to get them right let me tell you let me tell you a little
let me tell you let me tell you a little
let me tell you let me tell you a little bit about what they are endorphins
bit about what they are endorphins
bit about what they are endorphins endorphins are designed to do one thing
endorphins are designed to do one thing
endorphins are designed to do one thing and one thing only masks physical pain
and one thing only masks physical pain
and one thing only masks physical pain that’s it that’s what they do if you if
that’s it that’s what they do if you if
that’s it that’s what they do if you if you’re a runner if you’ve ever gone and
you’re a runner if you’ve ever gone and
you’re a runner if you’ve ever gone and done a heavy exercise you’ve heard of an
done a heavy exercise you’ve heard of an
done a heavy exercise you’ve heard of an endorphin rush or a runner’s high
endorphin rush or a runner’s high
endorphin rush or a runner’s high basically what’s happening is when that
basically what’s happening is when that
basically what’s happening is when that runners out there pushing their bodies
runners out there pushing their bodies
runners out there pushing their bodies harder than they’ve ever pushed before
harder than they’ve ever pushed before
harder than they’ve ever pushed before they feel good and when they’re done
they feel good and when they’re done
they feel good and when they’re done with their run they feel fantastic and
with their run they feel fantastic and
with their run they feel fantastic and then an hour later they’re in pain for
then an hour later they’re in pain for
then an hour later they’re in pain for damage they cause their muscles an hour
damage they cause their muscles an hour
damage they cause their muscles an hour before right this is what endorphins are
before right this is what endorphins are
before right this is what endorphins are designed to do they’re designed to mask
designed to do they’re designed to mask
designed to do they’re designed to mask physical pain the caveman reason for
physical pain the caveman reason for
physical pain the caveman reason for this stuff because this stuff is all
this stuff because this stuff is all
this stuff because this stuff is all from 50,000 years ago understand homo
from 50,000 years ago understand homo
from 50,000 years ago understand homo sapien existed at the same time as other
sapien existed at the same time as other
sapien existed at the same time as other hominid species and yet we survived and
hominid species and yet we survived and
hominid species and yet we survived and they didn’t what is it about this
they didn’t what is it about this
they didn’t what is it about this species that’s so good at survival and
species that’s so good at survival and
species that’s so good at survival and thriving look at the world we’ve built
thriving look at the world we’ve built
thriving look at the world we’ve built it’s not just that we’re smart we’re
it’s not just that we’re smart we’re
it’s not just that we’re smart we’re certainly not the strongest we’re
certainly not the strongest we’re
certainly not the strongest we’re certainly not the smartest it’s that so
certainly not the smartest it’s that so
certainly not the smartest it’s that so we’re social animals we have to do
we’re social animals we have to do
we’re social animals we have to do things together together we have to look
things together together we have to look
things together together we have to look after each other and we have to work
after each other and we have to work
after each other and we have to work together to ensure that we survive that
together to ensure that we survive that
together to ensure that we survive that we do well this is how we’re designed
we do well this is how we’re designed
we do well this is how we’re designed right these chemicals are trying to make
right these chemicals are trying to make
right these chemicals are trying to make that happen
that happen
that happen so in these caveman times 50,000 years
so in these caveman times 50,000 years
so in these caveman times 50,000 years ago Paleolithic era
ago Paleolithic era
ago Paleolithic era we had to eat we’re not the strongest
we had to eat we’re not the strongest
we had to eat we’re not the strongest we’re not the fastest but there’s one
we’re not the fastest but there’s one
we’re not the fastest but there’s one thing that the human animal is made for
thing that the human animal is made for
thing that the human animal is made for endurance we could track an animal for
endurance we could track an animal for
endurance we could track an animal for hours and hours and hours and miles and
hours and hours and hours and miles and
hours and hours and hours and miles and miles and miles and if we were tired
miles and miles and if we were tired
miles and miles and if we were tired we’d keep going and if we got injured or
we’d keep going and if we got injured or
we’d keep going and if we got injured or we had to bring the food back to the
we had to bring the food back to the
we had to bring the food back to the cave we’d continue to do it and it was
cave we’d continue to do it and it was
cave we’d continue to do it and it was so good it felt so good that maybe we’d
so good it felt so good that maybe we’d
so good it felt so good that maybe we’d even volunteer to go hunting the next
even volunteer to go hunting the next
even volunteer to go hunting the next day just like we get addicted to
day just like we get addicted to
day just like we get addicted to exercise right oh my god it was so much
exercise right oh my god it was so much
exercise right oh my god it was so much fun yesterday I will totally go hunting
fun yesterday I will totally go hunting
fun yesterday I will totally go hunting tomorrow right good system for the
tomorrow right good system for the
tomorrow right good system for the survival of the group good system by the
survival of the group good system by the
survival of the group good system by the way the reason laughing feels good is
way the reason laughing feels good is
way the reason laughing feels good is because of endorphins you’re actually
because of endorphins you’re actually
because of endorphins you’re actually convulsing your internal organs and
convulsing your internal organs and
convulsing your internal organs and endorphins are masking the physical pain
endorphins are masking the physical pain
endorphins are masking the physical pain I’m sure everybody here has laughed so
I’m sure everybody here has laughed so
I’m sure everybody here has laughed so much
much
much that the endorphins eventually run out
that the endorphins eventually run out
that the endorphins eventually run out you go stop stop it hurts endorphins
you go stop stop it hurts endorphins
you go stop stop it hurts endorphins they feel good dopamine dopamine is the
they feel good dopamine dopamine is the
they feel good dopamine dopamine is the feeling that you found something you’re
feeling that you found something you’re
feeling that you found something you’re looking for or do you accomplish
looking for or do you accomplish
looking for or do you accomplish something you set out to accomplish so
something you set out to accomplish so
something you set out to accomplish so you know that feeling you get when you
you know that feeling you get when you
you know that feeling you get when you cross something off your to-do list
cross something off your to-do list
cross something off your to-do list that’s dopamine feels awesome you know
that’s dopamine feels awesome you know
that’s dopamine feels awesome you know when you when you have a goal to hit and
when you when you have a goal to hit and
when you when you have a goal to hit and you achieve that goal you’re like yes
you achieve that goal you’re like yes
you achieve that goal you’re like yes you feel like you’ve won something right
you feel like you’ve won something right
you feel like you’ve won something right that’s dopamine the whole purpose of
that’s dopamine the whole purpose of
that’s dopamine the whole purpose of dopamine is to make sure that we get
dopamine is to make sure that we get
dopamine is to make sure that we get stuff done right
stuff done right
stuff done right the historical reason for dopamine we
the historical reason for dopamine we
the historical reason for dopamine we would never eat if we only waited to get
would never eat if we only waited to get
would never eat if we only waited to get until we got hungry because there’s no
until we got hungry because there’s no
until we got hungry because there’s no guarantee that we would find food
guarantee that we would find food
guarantee that we would find food so dopamine exists to help us go looking
so dopamine exists to help us go looking
so dopamine exists to help us go looking for food we get dopamine when we eat
for food we get dopamine when we eat
for food we get dopamine when we eat which is one of the reasons we like
which is one of the reasons we like
which is one of the reasons we like eating and so when you see something
eating and so when you see something
eating and so when you see something that reminds you of something that feels
that reminds you of something that feels
that reminds you of something that feels good we want to do the behavior that
good we want to do the behavior that
good we want to do the behavior that helps us get that feeling right so let’s
helps us get that feeling right so let’s
helps us get that feeling right so let’s say you’re out there going for a walk
say you’re out there going for a walk
say you’re out there going for a walk and you see an apple tree in the
and you see an apple tree in the
and you see an apple tree in the distance you get a small hit of dopamine
distance you get a small hit of dopamine
distance you get a small hit of dopamine and then what it does is it focuses us
and then what it does is it focuses us
and then what it does is it focuses us on our goals and now we start walking
on our goals and now we start walking
on our goals and now we start walking towards the apple tree and as the apple
towards the apple tree and as the apple
towards the apple tree and as the apple tree starts to get a little bigger we
tree starts to get a little bigger we
tree starts to get a little bigger we feel like we’re making progress you get
feel like we’re making progress you get
feel like we’re making progress you get another little shot of dopamine and
another little shot of dopamine and
another little shot of dopamine and another little shadow dopamine until you
another little shadow dopamine until you
another little shadow dopamine until you get to the Train you’re like yes okay
get to the Train you’re like yes okay
get to the Train you’re like yes okay this is why we’re told you must write
this is why we’re told you must write
this is why we’re told you must write down your goals your goals must be
down your goals your goals must be
down your goals your goals must be tangible there’s a there’s a biological
tangible there’s a there’s a biological
tangible there’s a there’s a biological reason for that we we’re very very
reason for that we we’re very very
reason for that we we’re very very visually oriented animals you have to be
visually oriented animals you have to be
visually oriented animals you have to be able to see the goal for it to
able to see the goal for it to
able to see the goal for it to biologically stay focused right if you
biologically stay focused right if you
biologically stay focused right if you don’t write down your goals if you can’t
don’t write down your goals if you can’t
don’t write down your goals if you can’t see your goals it’s very hard to get
see your goals it’s very hard to get
see your goals it’s very hard to get motivated to get inspired for example
motivated to get inspired for example
motivated to get inspired for example think about corporate visions right a
think about corporate visions right a
think about corporate visions right a corporate vision is has to be something
corporate vision is has to be something
corporate vision is has to be something we can see right that’s why it’s called
we can see right that’s why it’s called
we can see right that’s why it’s called a vision you can see it right to be the
a vision you can see it right to be the
a vision you can see it right to be the biggest most respected to be the
biggest most respected to be the
biggest most respected to be the fastest-growing are not visions they’re
fastest-growing are not visions they’re
fastest-growing are not visions they’re nothing right what does that even look
nothing right what does that even look
nothing right what does that even look like respected by whom your mother
like respected by whom your mother
like respected by whom your mother yourself your friends your shareholders
yourself your friends your shareholders
yourself your friends your shareholders who knows what’s the metric dunno it’s
who knows what’s the metric dunno it’s
who knows what’s the metric dunno it’s Amorphis doesn’t motivate us just like I
Amorphis doesn’t motivate us just like I
Amorphis doesn’t motivate us just like I can’t tell you you will get a bonus if
can’t tell you you will get a bonus if
can’t tell you you will get a bonus if you achieve more you’re gonna ask me how
you achieve more you’re gonna ask me how
you achieve more you’re gonna ask me how much more I’m gonna say more doesn’t
much more I’m gonna say more doesn’t
much more I’m gonna say more doesn’t work
work
work you need a tangible goal you need a
you need a tangible goal you need a
you need a tangible goal you need a tangible goal right here’s a great
tangible goal right here’s a great
tangible goal right here’s a great vision Martin Luther King I have a dream
vision Martin Luther King I have a dream
vision Martin Luther King I have a dream that one day little black children and
that one day little black children and
that one day little black children and little white children will play on the
little white children will play on the
little white children will play on the playground together and hold hands
playground together and hold hands
playground together and hold hands together we can imagine that we can set
together we can imagine that we can set
together we can imagine that we can set our sights on that and every time we
our sights on that and every time we
our sights on that and every time we achieve a goal and achieve a metric and
achieve a goal and achieve a metric and
achieve a goal and achieve a metric and achieve a milestone that makes us feel
achieve a milestone that makes us feel
achieve a milestone that makes us feel like we’re making progress to the
like we’re making progress to the
like we’re making progress to the division we can see we keep going and
division we can see we keep going and
division we can see we keep going and going and going until we achieve
going and going until we achieve
going and going until we achieve something remarkable you have to be able
something remarkable you have to be able
something remarkable you have to be able to see it dopamine
to see it dopamine
to see it dopamine like I said dopamine is the feeling you
like I said dopamine is the feeling you
like I said dopamine is the feeling you get when you set out to find something
get when you set out to find something
get when you set out to find something you’re looking for as well
you’re looking for as well
you’re looking for as well talked about the to-do list I came home
talked about the to-do list I came home
talked about the to-do list I came home from a trip just a couple days ago and I
from a trip just a couple days ago and I
from a trip just a couple days ago and I had a bunch of errands to run and I
had a bunch of errands to run and I
had a bunch of errands to run and I wrote down a little list of things I had
wrote down a little list of things I had
wrote down a little list of things I had to do and off I went right and as I was
to do and off I went right and as I was
to do and off I went right and as I was walking past I think was a dragon I
walking past I think was a dragon I
walking past I think was a dragon I don’t remember I was walking past
don’t remember I was walking past
don’t remember I was walking past something I remembered oh I have to do
something I remembered oh I have to do
something I remembered oh I have to do that and I hadn’t written it down on my
that and I hadn’t written it down on my
that and I hadn’t written it down on my I hadn’t written down on my to-do list
I hadn’t written down on my to-do list
I hadn’t written down on my to-do list so I went in and finished what I needed
so I went in and finished what I needed
so I went in and finished what I needed to do and then when I came out I then
to do and then when I came out I then
to do and then when I came out I then wrote it on my to-do list and then
wrote it on my to-do list and then
wrote it on my to-do list and then crossed it out because I wanted the
crossed it out because I wanted the
crossed it out because I wanted the dopamine feels good dopamine comes with
dopamine feels good dopamine comes with
dopamine feels good dopamine comes with a warning dopamine is highly highly
a warning dopamine is highly highly
a warning dopamine is highly highly highly addictive here are some other
highly addictive here are some other
highly addictive here are some other things that release dopamine alcohol
things that release dopamine alcohol
things that release dopamine alcohol nicotine gambling your cell phone
nicotine gambling your cell phone
nicotine gambling your cell phone oh you think I’m joking oK we’ve all
oh you think I’m joking oK we’ve all
oh you think I’m joking oK we’ve all been told that you know if you wake up
been told that you know if you wake up
been told that you know if you wake up in the morning and you crave a drink you
in the morning and you crave a drink you
in the morning and you crave a drink you might be an alcoholic
might be an alcoholic
might be an alcoholic well if you wake up in the morning the
well if you wake up in the morning the
well if you wake up in the morning the first thing you do is check your phone
first thing you do is check your phone
first thing you do is check your phone before you even get out of bed might be
before you even get out of bed might be
before you even get out of bed might be an addict
an addict
an addict if you walk from room to room in your
if you walk from room to room in your
if you walk from room to room in your own apartment holding your telephone
you might be an addict when you’re
you might be an addict when you’re driving in your car and you get a text
driving in your car and you get a text
driving in your car and you get a text and your phone goes beep we we hate
and your phone goes beep we we hate
and your phone goes beep we we hate email true we love the beep the buzz the
email true we love the beep the buzz the
email true we love the beep the buzz the ding oh right you’ll be there in 10
ding oh right you’ll be there in 10
ding oh right you’ll be there in 10 minutes
minutes
minutes and yet you have to look at it right now
and yet you have to look at it right now
and yet you have to look at it right now you might be an addict and even if you
you might be an addict and even if you
you might be an addict and even if you read it and it says are you free for
read it and it says are you free for
read it and it says are you free for dinner next Thursday and you have to
dinner next Thursday and you have to
dinner next Thursday and you have to reply immediately you can’t wait to ten
reply immediately you can’t wait to ten
reply immediately you can’t wait to ten minutes you might be an addict and for
minutes you might be an addict and for
minutes you might be an addict and for all you Gen Y is out there who like to
all you Gen Y is out there who like to
all you Gen Y is out there who like to think that you’re better at multitasking
think that you’re better at multitasking
think that you’re better at multitasking beause you grew up with the technology
beause you grew up with the technology
beause you grew up with the technology then why do you keep crashing your cars
then why do you keep crashing your cars
then why do you keep crashing your cars when you’re texting you’re not you’re
when you’re texting you’re not you’re
when you’re texting you’re not you’re not better at multitasking you’re better
not better at multitasking you’re better
not better at multitasking you’re better at getting distracted in fact if you
at getting distracted in fact if you
at getting distracted in fact if you look at the statistics a DD and ADHD
look at the statistics a DD and ADHD
look at the statistics a DD and ADHD have diagnosis of a DD and ADHD have
have diagnosis of a DD and ADHD have
have diagnosis of a DD and ADHD have risen 66% in the past 10 years ok a DD
risen 66% in the past 10 years ok a DD
risen 66% in the past 10 years ok a DD and ADHD is a frontal lobe disorder
and ADHD is a frontal lobe disorder
and ADHD is a frontal lobe disorder right are you telling me out of nowhere
right are you telling me out of nowhere
right are you telling me out of nowhere 66 percent of our youth has the frontal
66 percent of our youth has the frontal
66 percent of our youth has the frontal lobe problem where did that come from no
lobe problem where did that come from no
lobe problem where did that come from no it’s a misdiagnosis right what what are
it’s a misdiagnosis right what what are
it’s a misdiagnosis right what what are the what are the symptoms of a dopamine
the what are the symptoms of a dopamine
the what are the symptoms of a dopamine addiction to technology distractibility
addiction to technology distractibility
addiction to technology distractibility inability to get things done easily
inability to get things done easily
inability to get things done easily easily distracted you know
easily distracted you know
easily distracted you know shortness of attention it’s all the same
shortness of attention it’s all the same
shortness of attention it’s all the same thing so we misdiagnosed things it’s
thing so we misdiagnosed things it’s
thing so we misdiagnosed things it’s this it’s the addictive quality of
this it’s the addictive quality of
this it’s the addictive quality of dopamine we can also get addicted to
dopamine we can also get addicted to
dopamine we can also get addicted to performance in our companies when all
performance in our companies when all
performance in our companies when all they do is give us numbers to hit
they do is give us numbers to hit
they do is give us numbers to hit numbers to hit numbers to hit and a
numbers to hit numbers to hit and a
numbers to hit numbers to hit and a bonus you get and a bonus you get and a
bonus you get and a bonus you get and a
bonus you get and a bonus you get and a bonus you get all they’re doing is
bonus you get all they’re doing is
bonus you get all they’re doing is feeding us with dopamine and we can’t
feeding us with dopamine and we can’t
feeding us with dopamine and we can’t help ourselves all we do is want more
help ourselves all we do is want more
help ourselves all we do is want more more MORE it’s no surprise that the
more MORE it’s no surprise that the
more MORE it’s no surprise that the bank’s destroyed the economy because one
bank’s destroyed the economy because one
bank’s destroyed the economy because one of the things we know about dopamine
of the things we know about dopamine
of the things we know about dopamine addict is they will do anything to get
addict is they will do anything to get
addict is they will do anything to get another hit sometimes at the sacrifice
another hit sometimes at the sacrifice
another hit sometimes at the sacrifice of their own resources and their
of their own resources and their
of their own resources and their relationships ask any alcoholic gambling
relationships ask any alcoholic gambling
relationships ask any alcoholic gambling addict or or as drug addict just ask
addict or or as drug addict just ask
addict or or as drug addict just ask them how their relationships are doing
them how their relationships are doing
them how their relationships are doing and if they’ve squandered any of their
and if they’ve squandered any of their
and if they’ve squandered any of their resources it’s an addiction dopamine is
resources it’s an addiction dopamine is
resources it’s an addiction dopamine is dangerous if it is unbalanced it is
dangerous if it is unbalanced it is
dangerous if it is unbalanced it is hugely helpful when in a comfortable and
hugely helpful when in a comfortable and
hugely helpful when in a comfortable and balanced system that when unbalanced
balanced system that when unbalanced
balanced system that when unbalanced it’s dangerous that’s destructive you
it’s dangerous that’s destructive you
it’s dangerous that’s destructive you don’t need anybody’s help to get these
don’t need anybody’s help to get these
don’t need anybody’s help to get these go for a run achieve your goals you’ll
go for a run achieve your goals you’ll
go for a run achieve your goals you’ll get dopamine
get dopamine
get dopamine you’ll get endorphins but you won’t have
you’ll get endorphins but you won’t have
you’ll get endorphins but you won’t have any feeling of fulfillment or love or
any feeling of fulfillment or love or
any feeling of fulfillment or love or trust that’s where these come in these
trust that’s where these come in these
trust that’s where these come in these are attempting to manage these this is
are attempting to manage these this is
are attempting to manage these this is what makes our society great this is
what makes our society great this is
what makes our society great this is where people like Johnny Bravo come from
where people like Johnny Bravo come from
where people like Johnny Bravo come from it’s because of these two chemicals that
it’s because of these two chemicals that
it’s because of these two chemicals that leaders really fulfill their great
leaders really fulfill their great
leaders really fulfill their great responsibilities outside in the world is
responsibilities outside in the world is
responsibilities outside in the world is danger at all times for various reasons
danger at all times for various reasons
danger at all times for various reasons in caveman times that danger may have
in caveman times that danger may have
in caveman times that danger may have been you know a saber-toothed tiger it
been you know a saber-toothed tiger it
been you know a saber-toothed tiger it may have been the weather it may have
may have been the weather it may have
may have been the weather it may have been a lack of resources it may have
been a lack of resources it may have
been a lack of resources it may have been who knows any number of things
been who knows any number of things
been who knows any number of things things that with no conscience are
things that with no conscience are
things that with no conscience are trying to kill you they want to end your
trying to kill you they want to end your
trying to kill you they want to end your life and so how do we survive we work
life and so how do we survive we work
life and so how do we survive we work together and together we come together
together and together we come together
together and together we come together in our groups and our companies and our
in our groups and our companies and our
in our groups and our companies and our tribes to feel like we belong to be
tribes to feel like we belong to be
tribes to feel like we belong to be around people who believe what we
around people who believe what we
around people who believe what we believe so that we may feel safe when
believe so that we may feel safe when
believe so that we may feel safe when we’re surrounded by people who have our
we’re surrounded by people who have our
we’re surrounded by people who have our best interests in mind and we feel safe
best interests in mind and we feel safe
best interests in mind and we feel safe we will organize ourselves and cooperate
we will organize ourselves and cooperate
we will organize ourselves and cooperate to face the dangers externally don’t
to face the dangers externally don’t
to face the dangers externally don’t forget the outside dangers are a
forget the outside dangers are a
forget the outside dangers are a constant in a modern world the outside
constant in a modern world the outside
constant in a modern world the outside dangers may be your competition that’s
dangers may be your competition that’s
dangers may be your competition that’s trying to put you out of business or at
trying to put you out of business or at
trying to put you out of business or at least steal your business it might be
least steal your business it might be
least steal your business it might be the absent flows of the economy it might
the absent flows of the economy it might
the absent flows of the economy it might be terrorism all of these unknowns all
be terrorism all of these unknowns all
be terrorism all of these unknowns all trying to put you out of business take
trying to put you out of business take
trying to put you out of business take away your job take away your livelihood
away your job take away your livelihood
away your job take away your livelihood end it for you nothing personal it’s a
end it for you nothing personal it’s a
end it for you nothing personal it’s a constant inside our organizations the
constant inside our organizations the
constant inside our organizations the dangers we face are not a constant they
dangers we face are not a constant they
dangers we face are not a constant they are a variable and they are the
are a variable and they are the
are a variable and they are the decisions of leadership as to how safe
decisions of leadership as to how safe
decisions of leadership as to how safe they make us feel when we go to work
they make us feel when we go to work
they make us feel when we go to work this is the job of leaders ASA said it
this is the job of leaders ASA said it
this is the job of leaders ASA said it better than I can there’s an Aesop fable
better than I can there’s an Aesop fable
better than I can there’s an Aesop fable about four oxen that stand tailed to
about four oxen that stand tailed to
about four oxen that stand tailed to tail
tail
tail whenever the lion tries to eat them no
whenever the lion tries to eat them no
whenever the lion tries to eat them no matter what angle from which he attacks
matter what angle from which he attacks
matter what angle from which he attacks he will always be met with horns
he will always be met with horns
he will always be met with horns however due to infighting and
however due to infighting and
however due to infighting and disagreements they separate and they go
disagreements they separate and they go
disagreements they separate and they go and graze
and graze
and graze in different parts of the field and one
in different parts of the field and one
in different parts of the field and one by one the lion picks them off and kills
by one the lion picks them off and kills
by one the lion picks them off and kills them all when we stand together we can
them all when we stand together we can
them all when we stand together we can more easily face the dangers outside
more easily face the dangers outside
more easily face the dangers outside when we break up inside our companies if
when we break up inside our companies if
when we break up inside our companies if our leaders don’t allow us a space to
our leaders don’t allow us a space to
our leaders don’t allow us a space to feel safe inside our own companies to
feel safe inside our own companies to
feel safe inside our own companies to feel like we belong then we have to
feel like we belong then we have to
feel like we belong then we have to we’re forced to exert our own energy to
we’re forced to exert our own energy to
we’re forced to exert our own energy to protect ourselves from each other and by
protect ourselves from each other and by
protect ourselves from each other and by the way expose ourselves to greater
the way expose ourselves to greater
the way expose ourselves to greater danger from the outside if you have to
danger from the outside if you have to
danger from the outside if you have to worry about politics if you have to
worry about politics if you have to
worry about politics if you have to worry about someone stealing your credit
worry about someone stealing your credit
worry about someone stealing your credit if you have to worry about your boss not
if you have to worry about your boss not
if you have to worry about your boss not having your back think about the energy
having your back think about the energy
having your back think about the energy you invest not in your business not in
you invest not in your business not in
you invest not in your business not in the products you’re trying to develop
the products you’re trying to develop
the products you’re trying to develop not in your work not in how great you’re
not in your work not in how great you’re
not in your work not in how great you’re producing not in your creativity but in
producing not in your creativity but in
producing not in your creativity but in just keeping yourself feeling safe this
just keeping yourself feeling safe this
just keeping yourself feeling safe this is destructive the responsibilities of
is destructive the responsibilities of
is destructive the responsibilities of leadership is two things one to
leadership is two things one to
leadership is two things one to determine who gets in and who doesn’t
determine who gets in and who doesn’t
determine who gets in and who doesn’t get in this is what it means to start
get in this is what it means to start
get in this is what it means to start with why what are our values what are
with why what are our values what are
with why what are our values what are our beliefs who can we allow in second
our beliefs who can we allow in second
our beliefs who can we allow in second thing is to decide how big this is how
thing is to decide how big this is how
thing is to decide how big this is how big do we make the circle of safety how
big do we make the circle of safety how
big do we make the circle of safety how big do we make the circle of belonging
big do we make the circle of belonging
big do we make the circle of belonging do we keep it around just our c-level
do we keep it around just our c-level
do we keep it around just our c-level executives and call it an inner circle
executives and call it an inner circle
executives and call it an inner circle and allow others to try and fend for
and allow others to try and fend for
and allow others to try and fend for themselves and maybe try and get into
themselves and maybe try and get into
themselves and maybe try and get into our inner circle or do we extend it to
our inner circle or do we extend it to
our inner circle or do we extend it to the outermost edges of the organization
the outermost edges of the organization
the outermost edges of the organization great leaders extend the circle of
great leaders extend the circle of
great leaders extend the circle of safety the circle of belonging out to
safety the circle of belonging out to
safety the circle of belonging out to the outermost edges so the most junior
the outermost edges so the most junior
the outermost edges so the most junior person feels like they belong feels safe
person feels like they belong feels safe
person feels like they belong feels safe feels like they have top cover from
feels like they have top cover from
feels like they have top cover from somebody like Johnny Bravo that’s what
somebody like Johnny Bravo that’s what
somebody like Johnny Bravo that’s what these other two chemicals are trying to
these other two chemicals are trying to
these other two chemicals are trying to do
do
do serotonin is the leadership chemical is
serotonin is the leadership chemical is
serotonin is the leadership chemical is the responsible for feelings of pride
the responsible for feelings of pride
the responsible for feelings of pride and status when you this is why public
and status when you this is why public
and status when you this is why public recognition is very important we are
recognition is very important we are
recognition is very important we are social animals and we need the
social animals and we need the
social animals and we need the recognition of others this is why we
recognition of others this is why we
recognition of others this is why we have the Oscars and this is why we have
have the Oscars and this is why we have
have the Oscars and this is why we have public awards events this is why we have
public awards events this is why we have
public awards events this is why we have commencement for graduation I mean think
commencement for graduation I mean think
commencement for graduation I mean think about it what does it really take to get
about it what does it really take to get
about it what does it really take to get to graduate college you need to pay your
to graduate college you need to pay your
to graduate college you need to pay your bills
bills
bills fulfill the minimum requirements and and
fulfill the minimum requirements and and
fulfill the minimum requirements and and collect enough credits that’s it right
collect enough credits that’s it right
collect enough credits that’s it right it’s a formula you could get an email
it’s a formula you could get an email
it’s a formula you could get an email that says congratulations you fulfilled
that says congratulations you fulfilled
that says congratulations you fulfilled all the requirements for graduation and
all the requirements for graduation and
all the requirements for graduation and closed please print out the PDF of your
closed please print out the PDF of your
closed please print out the PDF of your diploma PS magna laude right
diploma PS magna laude right
diploma PS magna laude right wouldn’t feel so good right so instead
wouldn’t feel so good right so instead
wouldn’t feel so good right so instead we have a big ceremony to recognize the
we have a big ceremony to recognize the
we have a big ceremony to recognize the accomplishment and in the audience we
accomplishment and in the audience we
accomplishment and in the audience we put our family and our friends and our
put our family and our friends and our
put our family and our friends and our teachers all of those in our tribe
teachers all of those in our tribe
teachers all of those in our tribe who’ve supported us and watched our
who’ve supported us and watched our
who’ve supported us and watched our backs as we’ve made it through and then
backs as we’ve made it through and then
backs as we’ve made it through and then we show up on that day and we go up on
we show up on that day and we go up on
we show up on that day and we go up on that stage and we take our diploma it
that stage and we take our diploma it
that stage and we take our diploma it feels great
feels great
feels great we feel our status rise we feel our
we feel our status rise we feel our
we feel our status rise we feel our pride go up and by the way when you have
pride go up and by the way when you have
pride go up and by the way when you have serotonin in your veins your confidence
serotonin in your veins your confidence
serotonin in your veins your confidence goes up also and here’s the best part
goes up also and here’s the best part
goes up also and here’s the best part about serotonin at the exact moment that
about serotonin at the exact moment that
about serotonin at the exact moment that you took your diploma and you felt that
you took your diploma and you felt that
you took your diploma and you felt that surge of serotonin go through your body
surge of serotonin go through your body
surge of serotonin go through your body at the exact moment your parents sitting
at the exact moment your parents sitting
at the exact moment your parents sitting in the audience also got a surge of
in the audience also got a surge of
in the audience also got a surge of serotonin and also felt an intense pride
serotonin and also felt an intense pride
serotonin and also felt an intense pride watching you graduate and this is what
watching you graduate and this is what
watching you graduate and this is what serotonin is trying to do it is trying
serotonin is trying to do it is trying
serotonin is trying to do it is trying to reinforce the relationship between
to reinforce the relationship between
to reinforce the relationship between parent and child boss and employee coach
parent and child boss and employee coach
parent and child boss and employee coach and player the caregiver and the one who
and player the caregiver and the one who
and player the caregiver and the one who is is Greta’s grateful for the support
is is Greta’s grateful for the support
is is Greta’s grateful for the support they are given and think about it listen
they are given and think about it listen
they are given and think about it listen to the speeches that we give if you give
to the speeches that we give if you give
to the speeches that we give if you give an award to somebody what do they say I
an award to somebody what do they say I
an award to somebody what do they say I couldn’t have done it I thank God I
couldn’t have done it I thank God I
couldn’t have done it I thank God I thank my parents I thank my coach we
thank my parents I thank my coach we
thank my parents I thank my coach we thank the person who we believed was
thank the person who we believed was
thank the person who we believed was looking out for us we could not have
looking out for us we could not have
looking out for us we could not have done this without them we say and they
done this without them we say and they
done this without them we say and they look at us and they say so
look at us and they say so
look at us and they say so out of you and we work to make them
out of you and we work to make them
out of you and we work to make them proud great teams don’t want to win the
proud great teams don’t want to win the
proud great teams don’t want to win the trophy great teams want to win one for
trophy great teams want to win one for
trophy great teams want to win one for the coach they want to make the coach
the coach they want to make the coach
the coach they want to make the coach proud we want to make our parents proud
proud we want to make our parents proud
proud we want to make our parents proud and it raises our status and it raises
and it raises our status and it raises
and it raises our status and it raises our confidence and it feels good and we
our confidence and it feels good and we
our confidence and it feels good and we in turn will look after others so that
in turn will look after others so that
in turn will look after others so that they may accomplish the same this is
they may accomplish the same this is
they may accomplish the same this is what serotonin is trying desperately to
what serotonin is trying desperately to
what serotonin is trying desperately to do the problem is you can trick
do the problem is you can trick
do the problem is you can trick serotonin we live in a materialist
serotonin we live in a materialist
serotonin we live in a materialist society so we judge status very often in
society so we judge status very often in
society so we judge status very often in our country based on how much money you
our country based on how much money you
our country based on how much money you make right so any conspicuous display of
make right so any conspicuous display of
make right so any conspicuous display of wealth raises your status this is why
wealth raises your status this is why
wealth raises your status this is why they put the logos on the outside no
they put the logos on the outside no
they put the logos on the outside no good on the inside nobody can see them
good on the inside nobody can see them
good on the inside nobody can see them we want the red line of ours our proud
we want the red line of ours our proud
we want the red line of ours our proud of glasses how good you you want a pair
of glasses how good you you want a pair
of glasses how good you you want a pair of designer shoes how good does it feel
of designer shoes how good does it feel
of designer shoes how good does it feel to put on your Gucci shoes oh my god it
to put on your Gucci shoes oh my god it
to put on your Gucci shoes oh my god it feels so good you walk out and you feel
feels so good you walk out and you feel
feels so good you walk out and you feel a million bucks you can actually feel
a million bucks you can actually feel
a million bucks you can actually feel your confidence rise when you put on you
your confidence rise when you put on you
your confidence rise when you put on you put on the stuff right because it’s
put on the stuff right because it’s
put on the stuff right because it’s showing this display of status it feels
showing this display of status it feels
showing this display of status it feels great the problem is there was no real
great the problem is there was no real
great the problem is there was no real relationship that was reinforced because
relationship that was reinforced because
relationship that was reinforced because of it you tricked the system that’s why
of it you tricked the system that’s why
of it you tricked the system that’s why we keep trying to accomplish things and
we keep trying to accomplish things and
we keep trying to accomplish things and accumulate more and more material goods
accumulate more and more material goods
accumulate more and more material goods and yet we never feel successful because
and yet we never feel successful because
and yet we never feel successful because there was no relationship we tricked it
there was no relationship we tricked it
there was no relationship we tricked it we gained it serotonin is the leadership
we gained it serotonin is the leadership
we gained it serotonin is the leadership chemical the reason I call it the
chemical the reason I call it the
chemical the reason I call it the leadership chemical is a historical
leadership chemical is a historical
leadership chemical is a historical reason a very simple historical reason
reason a very simple historical reason
reason a very simple historical reason we had a very practical problem as our
we had a very practical problem as our
we had a very practical problem as our animal was developing as the Homo Sapien
animal was developing as the Homo Sapien
animal was developing as the Homo Sapien was developing we lived in communities
was developing we lived in communities
was developing we lived in communities of about a hundred and a hundred and
of about a hundred and a hundred and
of about a hundred and a hundred and fifty people and there’s a very
fifty people and there’s a very
fifty people and there’s a very practical issue which is if we’re hungry
practical issue which is if we’re hungry
practical issue which is if we’re hungry and somebody brings back food and drop a
and somebody brings back food and drop a
and somebody brings back food and drop a carcass on the floor we’re all gonna
carcass on the floor we’re all gonna
carcass on the floor we’re all gonna rush in to eat and if you’re lucky
rush in to eat and if you’re lucky
rush in to eat and if you’re lucky enough to be built like a linebacker
enough to be built like a linebacker
enough to be built like a linebacker you will elbow your way to the front and
you will elbow your way to the front and
you will elbow your way to the front and if you’re the artistic one of the family
you get the elbow in the face not a good
you get the elbow in the face not a good system to keep the whole tribe alive and
system to keep the whole tribe alive and
system to keep the whole tribe alive and definitely not a good system for
definitely not a good system for
definitely not a good system for cooperation because remember the value
cooperation because remember the value
cooperation because remember the value of group living means that if I trust
of group living means that if I trust
of group living means that if I trust you and you trust me I can fall asleep
you and you trust me I can fall asleep
you and you trust me I can fall asleep at night and trust that you will alert
at night and trust that you will alert
at night and trust that you will alert me to danger if I don’t trust you I
me to danger if I don’t trust you I
me to danger if I don’t trust you I can’t go to sleep at night it’s the same
can’t go to sleep at night it’s the same
can’t go to sleep at night it’s the same in our companies if we trust each other
in our companies if we trust each other
in our companies if we trust each other we will turn our backs we will take
we will turn our backs we will take
we will turn our backs we will take risks we will innovate we will do things
risks we will innovate we will do things
risks we will innovate we will do things that will change the course of our world
that will change the course of our world
that will change the course of our world if I don’t trust you I can’t do that I
if I don’t trust you I can’t do that I
if I don’t trust you I can’t do that I can’t do that there’s value in group
can’t do that there’s value in group
can’t do that there’s value in group living and group working and so if
living and group working and so if
living and group working and so if you’ve got an elbow in the face that
you’ve got an elbow in the face that
you’ve got an elbow in the face that afternoon odds are very high that you’re
afternoon odds are very high that you’re
afternoon odds are very high that you’re not gonna wake the guy who punched you
not gonna wake the guy who punched you
not gonna wake the guy who punched you if dangers there you’re just not gonna
if dangers there you’re just not gonna
if dangers there you’re just not gonna do it bad system and so we evolved into
do it bad system and so we evolved into
do it bad system and so we evolved into hierarchical animals we’re constantly
hierarchical animals we’re constantly
hierarchical animals we’re constantly assessing and judging each other
assessing and judging each other
assessing and judging each other constantly arranging ourselves who’s the
constantly arranging ourselves who’s the
constantly arranging ourselves who’s the Alpha who’s the dominant who’s the one
Alpha who’s the dominant who’s the one
Alpha who’s the dominant who’s the one who who sort of is the is that is the
who who sort of is the is that is the
who who sort of is the is that is the more dominant personality or dominant
more dominant personality or dominant
more dominant personality or dominant talent in the room in cavemen times that
talent in the room in cavemen times that
talent in the room in cavemen times that might have been physical muscle in the
might have been physical muscle in the
might have been physical muscle in the creative industry might be talent in you
creative industry might be talent in you
creative industry might be talent in you know the military might be courage
know the military might be courage
know the military might be courage there’s no standard by which we judge
there’s no standard by which we judge
there’s no standard by which we judge alphas it’s relative to the industries
alphas it’s relative to the industries
alphas it’s relative to the industries were in and it’s relative to us as well
were in and it’s relative to us as well
were in and it’s relative to us as well if you’ve ever met someone and you were
if you’ve ever met someone and you were
if you’ve ever met someone and you were nervous while you were meeting them
nervous while you were meeting them
nervous while you were meeting them you’re not the Alpha we’ve all had the
you’re not the Alpha we’ve all had the
you’re not the Alpha we’ve all had the experience where we’re meeting somebody
experience where we’re meeting somebody
experience where we’re meeting somebody and we can sense that they’re nervous
and we can sense that they’re nervous
and we can sense that they’re nervous meeting us you’re the Alpha I’ll tell
meeting us you’re the Alpha I’ll tell
meeting us you’re the Alpha I’ll tell you a little aside that’s kind of funny
you a little aside that’s kind of funny
you a little aside that’s kind of funny you know when women all live together
you know when women all live together
you know when women all live together their menstrual cycles align right
their menstrual cycles align right
their menstrual cycles align right assuming they’re not on the pill then it
assuming they’re not on the pill then it
assuming they’re not on the pill then it doesn’t work right but if they’re not on
doesn’t work right but if they’re not on
doesn’t work right but if they’re not on the pill that all the mental cycles go
the pill that all the mental cycles go
the pill that all the mental cycles go together on the same schedule it’s not
together on the same schedule it’s not
together on the same schedule it’s not arbitrary they always align with the
arbitrary they always align with the
arbitrary they always align with the alpha females schedule and the reason is
alpha females schedule and the reason is
alpha females schedule and the reason is is because when a woman is in her
is because when a woman is in her
is because when a woman is in her menstrual cycle she can’t bear children
menstrual cycle she can’t bear children
menstrual cycle she can’t bear children and so in evolutionary terms you want
and so in evolutionary terms you want
and so in evolutionary terms you want the alpha male male female to to do it
the alpha male male female to to do it
the alpha male male female to to do it so you can have alpha children right
so you can have alpha children right
so you can have alpha children right nice strong strapping kids are gonna
nice strong strapping kids are gonna
nice strong strapping kids are gonna survive but if she’s off the market that
survive but if she’s off the market that
survive but if she’s off the market that produces competition so mother nature
produces competition so mother nature
produces competition so mother nature has in
has in
has in and created a very clever way that when
and created a very clever way that when
and created a very clever way that when she’s off the market everyone’s off the
she’s off the market everyone’s off the
she’s off the market everyone’s off the market back to the talk so we’re
market back to the talk so we’re
market back to the talk so we’re constantly judging and assessing each
constantly judging and assessing each
constantly judging and assessing each other who’s alpha right and what we do
other who’s alpha right and what we do
other who’s alpha right and what we do is when we assess that someone else is
is when we assess that someone else is
is when we assess that someone else is the alpha we voluntarily take a step
the alpha we voluntarily take a step
the alpha we voluntarily take a step back and allow them to eat first alphas
back and allow them to eat first alphas
back and allow them to eat first alphas get first choice of meat and first
get first choice of meat and first
get first choice of meat and first choice of mate good system good system
choice of mate good system good system
choice of mate good system good system the Alpha gets to eat first the rest of
the Alpha gets to eat first the rest of
the Alpha gets to eat first the rest of us may not get the best cut of meat but
us may not get the best cut of meat but
us may not get the best cut of meat but we will get to eat eventually and we
we will get to eat eventually and we
we will get to eat eventually and we won’t get an elbow in the face good
won’t get an elbow in the face good
won’t get an elbow in the face good system will happily alert them to danger
system will happily alert them to danger
system will happily alert them to danger later good system this is why we’re
later good system this is why we’re
later good system this is why we’re constantly trying to raise our status is
constantly trying to raise our status is
constantly trying to raise our status is because there are benefits to being the
because there are benefits to being the
because there are benefits to being the Alpha people will do things for us and
Alpha people will do things for us and
Alpha people will do things for us and step back and offer us favors right we
step back and offer us favors right we
step back and offer us favors right we were and we to this day we’re perfectly
were and we to this day we’re perfectly
were and we to this day we’re perfectly comfortable giving special treatment to
comfortable giving special treatment to
comfortable giving special treatment to our alphas no one has a problem that
our alphas no one has a problem that
our alphas no one has a problem that your boss makes more money than you you
your boss makes more money than you you
your boss makes more money than you you might think he’s an ass but you don’t
might think he’s an ass but you don’t
might think he’s an ass but you don’t have a problem that he makes more money
have a problem that he makes more money
have a problem that he makes more money nobody has a problem that somebody
nobody has a problem that somebody
nobody has a problem that somebody outrank who outranks us at work has a
outrank who outranks us at work has a
outrank who outranks us at work has a bigger office than us doesn’t offend us
bigger office than us doesn’t offend us
bigger office than us doesn’t offend us it’s deeply ingrained in us we happily
it’s deeply ingrained in us we happily
it’s deeply ingrained in us we happily step aside and allow our alphas first
step aside and allow our alphas first
step aside and allow our alphas first choice of meat and first choice of mate
choice of meat and first choice of mate
choice of meat and first choice of mate it’s good to be the king there are
it’s good to be the king there are
it’s good to be the king there are advantages that come with being the
advantages that come with being the
advantages that come with being the Alpha you get special treatment you get
Alpha you get special treatment you get
Alpha you get special treatment you get to eat first people show you love and
to eat first people show you love and
to eat first people show you love and respect it boosts the serotonin you walk
respect it boosts the serotonin you walk
respect it boosts the serotonin you walk around like this it boosts your
around like this it boosts your
around like this it boosts your confidence it’s awesome but it comes at
confidence it’s awesome but it comes at
confidence it’s awesome but it comes at a cost you see the group is not stupid
a cost you see the group is not stupid
a cost you see the group is not stupid we’re not giving all of that stuff away
we’re not giving all of that stuff away
we’re not giving all of that stuff away for free leadership alpha comes at a
for free leadership alpha comes at a
for free leadership alpha comes at a cost
cost
cost you see we expect that when danger
you see we expect that when danger
you see we expect that when danger threatens us from the outside that the
threatens us from the outside that the
threatens us from the outside that the person who’s actually stronger the
person who’s actually stronger the
person who’s actually stronger the person who’s better fed and the person
person who’s better fed and the person
person who’s better fed and the person who is actually teeming with serotonin
who is actually teeming with serotonin
who is actually teeming with serotonin and actually as higher confidence of the
and actually as higher confidence of the
and actually as higher confidence of the rest of us we expect them to run towards
rest of us we expect them to run towards
rest of us we expect them to run towards the danger to protect us this is what it
the danger to protect us this is what it
the danger to protect us this is what it means to be a leader the cost of
means to be a leader the cost of
means to be a leader the cost of leadership is self-interest if you’re
leadership is self-interest if you’re
leadership is self-interest if you’re not willing to give up your perks when
not willing to give up your perks when
not willing to give up your perks when it matters then you probably shouldn’t
it matters then you probably shouldn’t
it matters then you probably shouldn’t get promoted
get promoted
get promoted you might be an authority but you will
you might be an authority but you will
you might be an authority but you will not be a leader leadership comes at a
not be a leader leadership comes at a
not be a leader leadership comes at a cost you don’t get to do less work when
cost you don’t get to do less work when
cost you don’t get to do less work when you get more senior you have to do more
you get more senior you have to do more
you get more senior you have to do more work and the more work you have to do is
work and the more work you have to do is
work and the more work you have to do is put yourself at risk to look after
put yourself at risk to look after
put yourself at risk to look after others that is the anthropological
others that is the anthropological
others that is the anthropological definition of what a leader is this is
definition of what a leader is this is
definition of what a leader is this is why we’re so offended by these banker
why we’re so offended by these banker
why we’re so offended by these banker boys who pay themselves astronomical
boys who pay themselves astronomical
boys who pay themselves astronomical salaries it has nothing to do with the
salaries it has nothing to do with the
salaries it has nothing to do with the number it has to do with the fact that
number it has to do with the fact that
number it has to do with the fact that they have violated a deep-seated social
they have violated a deep-seated social
they have violated a deep-seated social contract we know that they made all of
contract we know that they made all of
contract we know that they made all of that money and allowed their people to
that money and allowed their people to
that money and allowed their people to be sacrificed in fact they may have
be sacrificed in fact they may have
be sacrificed in fact they may have sacrificed their people for the money if
sacrificed their people for the money if
sacrificed their people for the money if I told you we’re gonna give a hundred
I told you we’re gonna give a hundred
I told you we’re gonna give a hundred and fifty million dollars to Nelson
and fifty million dollars to Nelson
and fifty million dollars to Nelson Mandela would anyone have a problem with
Mandela would anyone have a problem with
Mandela would anyone have a problem with that
that
that nope two hundred and fifty million
nope two hundred and fifty million
nope two hundred and fifty million dollars to mother Teresa got an issue
dollars to mother Teresa got an issue
dollars to mother Teresa got an issue with it no it’s not the number it’s not
with it no it’s not the number it’s not
with it no it’s not the number it’s not the amount of money they make it’s that
the amount of money they make it’s that
the amount of money they make it’s that we are deeply and viscerally offended
we are deeply and viscerally offended
we are deeply and viscerally offended that we know that we allowed them to
that we know that we allowed them to
that we know that we allowed them to have this alpha position and they did
have this alpha position and they did
have this alpha position and they did not fulfill their responsibility of the
not fulfill their responsibility of the
not fulfill their responsibility of the Alpha they’re supposed to sacrifice
Alpha they’re supposed to sacrifice
Alpha they’re supposed to sacrifice themselves for us never sacrifice us for
themselves for us never sacrifice us for
themselves for us never sacrifice us for themselves this is why we’re angry and
themselves this is why we’re angry and
themselves this is why we’re angry and offended and don’t trust them they fail
offended and don’t trust them they fail
offended and don’t trust them they fail oh there’s more
[Music]
[Music] oxytocin this is the best chemical of
oxytocin this is the best chemical of
oxytocin this is the best chemical of all oxytocin is the feeling of love
all oxytocin is the feeling of love
all oxytocin is the feeling of love trust and friendship it’s all the warm
trust and friendship it’s all the warm
trust and friendship it’s all the warm and fuzzies it’s all the unicorns and
and fuzzies it’s all the unicorns and
and fuzzies it’s all the unicorns and rainbows it’s the reason we like to
rainbows it’s the reason we like to
rainbows it’s the reason we like to spend time with our friends even if we
spend time with our friends even if we
spend time with our friends even if we don’t do anything with them we just sit
don’t do anything with them we just sit
don’t do anything with them we just sit and watch TV we love their company I
and watch TV we love their company I
and watch TV we love their company I promise you nearly every single person
promise you nearly every single person
promise you nearly every single person sitting in this room today chose the
sitting in this room today chose the
sitting in this room today chose the person they’re sitting next to you’re
person they’re sitting next to you’re
person they’re sitting next to you’re not sitting next to a stranger you’re
not sitting next to a stranger you’re
not sitting next to a stranger you’re sitting next to somebody you met came
sitting next to somebody you met came
sitting next to somebody you met came with work or kind of know a little bit
with work or kind of know a little bit
with work or kind of know a little bit why because it makes you feel safer
why because it makes you feel safer
why because it makes you feel safer doesn’t it if you got up and went and
doesn’t it if you got up and went and
doesn’t it if you got up and went and sat next to strangers wouldn’t feel so
sat next to strangers wouldn’t feel so
sat next to strangers wouldn’t feel so good that’s the feeling of oxytocin
good that’s the feeling of oxytocin
good that’s the feeling of oxytocin oxytocin is that intense feeling of
oxytocin is that intense feeling of
oxytocin is that intense feeling of safety that someone’s got your back
safety that someone’s got your back
safety that someone’s got your back there are multiple ways you can get
there are multiple ways you can get
there are multiple ways you can get oxytocin one way to get it is physical
oxytocin one way to get it is physical
oxytocin one way to get it is physical contact
contact
contact hugging feels wonderful right this when
hugging feels wonderful right this when
hugging feels wonderful right this when women give birth to children huge surge
women give birth to children huge surge
women give birth to children huge surge of oxytocin in their body this is what’s
of oxytocin in their body this is what’s
of oxytocin in their body this is what’s responsible for the mother parent that
responsible for the mother parent that
responsible for the mother parent that the mother-child bond right it’s all
the mother-child bond right it’s all
the mother-child bond right it’s all that oxytocin in the system this is why
that oxytocin in the system this is why
that oxytocin in the system this is why shaking hands matters
shaking hands matters
shaking hands matters imagine you’re doing the deal with
imagine you’re doing the deal with
imagine you’re doing the deal with someone and you’re ready to sign the
someone and you’re ready to sign the
someone and you’re ready to sign the contract and you say I’m so excited to
contract and you say I’m so excited to
contract and you say I’m so excited to do business with you
do business with you
do business with you and they go I don’t need to shake let’s
and they go I don’t need to shake let’s
and they go I don’t need to shake let’s sign the contract I’m also excited to do
sign the contract I’m also excited to do
sign the contract I’m also excited to do business with you you go great well
business with you you go great well
business with you you go great well let’s shake on it then they go no no no
let’s shake on it then they go no no no
let’s shake on it then they go no no no I agree to all the terms let’s get this
I agree to all the terms let’s get this
I agree to all the terms let’s get this deal done I can’t wait to work with you
deal done I can’t wait to work with you
deal done I can’t wait to work with you there you might get everything you want
there you might get everything you want
there you might get everything you want in the contract but business
in the contract but business
in the contract but business relationships are not rational they’re
relationships are not rational they’re
relationships are not rational they’re about feeling safe they’re about feeling
about feeling safe they’re about feeling
about feeling safe they’re about feeling we belong it’s human and one of the ways
we belong it’s human and one of the ways
we belong it’s human and one of the ways we want to know that that relationship
we want to know that that relationship
we want to know that that relationship is solidified is with physical touch
is solidified is with physical touch
is solidified is with physical touch they’re simple refusal to touch you to
they’re simple refusal to touch you to
they’re simple refusal to touch you to exchange that oxytocin means one of two
exchange that oxytocin means one of two
exchange that oxytocin means one of two things will happen
things will happen
things will happen you will either completely scuttle the
you will either completely scuttle the
you will either completely scuttle the deal or you will go into it nervous
deal or you will go into it nervous
deal or you will go into it nervous human bonds matter another way you can
human bonds matter another way you can
human bonds matter another way you can get oxytocin is through acts of human
get oxytocin is through acts of human
get oxytocin is through acts of human generosity an act of human generosity is
generosity an act of human generosity is
generosity an act of human generosity is defined as giving of your time and
defined as giving of your time and
defined as giving of your time and energy and X
energy and X
energy and X affecting nothing in return money
affecting nothing in return money
affecting nothing in return money doesn’t work sorry if I told you that
doesn’t work sorry if I told you that
doesn’t work sorry if I told you that this morning I gave $1,000 to charity
this morning I gave $1,000 to charity
this morning I gave $1,000 to charity what would you think of me you’d be like
what would you think of me you’d be like
what would you think of me you’d be like good for you
good for you
good for you what do you want to meddle but if I told
what do you want to meddle but if I told
what do you want to meddle but if I told you that last Saturday I gave up my day
you that last Saturday I gave up my day
you that last Saturday I gave up my day and I went and painted schools in the
and I went and painted schools in the
and I went and painted schools in the inner city then what would you think
inner city then what would you think
inner city then what would you think you’d be like nice cool I should do more
you’d be like nice cool I should do more
you’d be like nice cool I should do more right
right
right the the value of my labour much less
the the value of my labour much less
the the value of my labour much less than a thousand dollars could have hired
than a thousand dollars could have hired
than a thousand dollars could have hired many more people for a thousand dollars
many more people for a thousand dollars
many more people for a thousand dollars to go paint schools in the inner city
to go paint schools in the inner city
to go paint schools in the inner city but you see as human beings we put a
but you see as human beings we put a
but you see as human beings we put a premium on time because it is an equal
premium on time because it is an equal
premium on time because it is an equal commodity and it is a non redeemable
commodity and it is a non redeemable
commodity and it is a non redeemable commodity you spend money you make money
commodity you spend money you make money
commodity you spend money you make money you spend time you’ll never get it back
you spend time you’ll never get it back
you spend time you’ll never get it back some of you are sitting in this room
some of you are sitting in this room
some of you are sitting in this room right now saying I will never get this
right now saying I will never get this
right now saying I will never get this time back I got nothing for you
time back I got nothing for you
time back I got nothing for you so we put a premium on people who give
so we put a premium on people who give
so we put a premium on people who give us their time and energy a leader who
us their time and energy a leader who
us their time and energy a leader who says to you I’ll pay for something for
says to you I’ll pay for something for
says to you I’ll pay for something for you is not a leader a leader comes and
you is not a leader a leader comes and
you is not a leader a leader comes and sits down next to you and says how can I
sits down next to you and says how can I
sits down next to you and says how can I help you is a leader I was talking to
help you is a leader I was talking to
help you is a leader I was talking to some oil executives and they were trying
some oil executives and they were trying
some oil executives and they were trying to convince me that they really care
to convince me that they really care
to convince me that they really care about how fulfilled and how happy their
about how fulfilled and how happy their
about how fulfilled and how happy their employees are at work to which I said no
employees are at work to which I said no
employees are at work to which I said no you don’t and they said no we do and I
you don’t and they said no we do and I
you don’t and they said no we do and I said no you know and they said yeah we
said no you know and they said yeah we
said no you know and they said yeah we do you see how this win and I said I bet
do you see how this win and I said I bet
do you see how this win and I said I bet you hired some high-priced consultancy
you hired some high-priced consultancy
you hired some high-priced consultancy to come into a web survey about whether
to come into a web survey about whether
to come into a web survey about whether people like their jobs or not and they
people like their jobs or not and they
people like their jobs or not and they said well we didn’t hire a consultancy I
said well we didn’t hire a consultancy I
said well we didn’t hire a consultancy I said okay so it’s kind of like sending
said okay so it’s kind of like sending
said okay so it’s kind of like sending your son an email right dear son your
your son an email right dear son your
your son an email right dear son your mother and I care that you feel like a
mother and I care that you feel like a
mother and I care that you feel like a valuable part of this family
valuable part of this family
valuable part of this family please tell us candidly what we can do
please tell us candidly what we can do
please tell us candidly what we can do better so that you feel like you belong
better so that you feel like you belong
better so that you feel like you belong here because we really love you love dad
here because we really love you love dad
here because we really love you love dad or you go into his room you sit on his
or you go into his room you sit on his
or you go into his room you sit on his bed and you say hey son your mom and I
bed and you say hey son your mom and I
bed and you say hey son your mom and I really care that you feel like a
really care that you feel like a
really care that you feel like a valuable member of this family
valuable member of this family
valuable member of this family please tell us candidly what we can do
please tell us candidly what we can do
please tell us candidly what we can do better because we want you to feel like
better because we want you to feel like
better because we want you to feel like you belong and we really love you same
you belong and we really love you same
you belong and we really love you same words same intention same desire the
words same intention same desire the
words same intention same desire the difference is one you gave time and
difference is one you gave time and
difference is one you gave time and energy and the other one you didn’t this
energy and the other one you didn’t this
energy and the other one you didn’t this is the problem with email it’s too easy
is the problem with email it’s too easy
is the problem with email it’s too easy it’s too easy
it’s too easy
it’s too easy there’s no time and energy expended it’s
there’s no time and energy expended it’s
there’s no time and energy expended it’s too easy don’t feel anything if I come
too easy don’t feel anything if I come
too easy don’t feel anything if I come to your house for dinner you make me a
to your house for dinner you make me a
to your house for dinner you make me a lovely dinner the next day I send you a
lovely dinner the next day I send you a
lovely dinner the next day I send you a very nice thank-you email what a
very nice thank-you email what a
very nice thank-you email what a wonderful host you are or three days
wonderful host you are or three days
wonderful host you are or three days later you receive a handwritten note
later you receive a handwritten note
later you receive a handwritten note from me with the exact same words that
from me with the exact same words that
from me with the exact same words that were written in the email which one
were written in the email which one
were written in the email which one makes you feel better
makes you feel better
makes you feel better note the sentiment was the same the
note the sentiment was the same the
note the sentiment was the same the words were the same the difference is
words were the same the difference is
words were the same the difference is one took a little more time and a little
one took a little more time and a little
one took a little more time and a little more energy leaders are the ones who
more energy leaders are the ones who
more energy leaders are the ones who give us their time and give us their
give us their time and give us their
give us their time and give us their energy not the ones who give us their
energy not the ones who give us their
energy not the ones who give us their money it doesn’t count doesn’t work just
money it doesn’t count doesn’t work just
money it doesn’t count doesn’t work just biologically doesn’t work this is how
biologically doesn’t work this is how
biologically doesn’t work this is how you get oxytocin doing nice things for
you get oxytocin doing nice things for
you get oxytocin doing nice things for people that require that you sacrifice a
people that require that you sacrifice a
people that require that you sacrifice a little bit of time a little bit of
little bit of time a little bit of
little bit of time a little bit of energy something you will never get back
energy something you will never get back
energy something you will never get back and if you expect something in return
and if you expect something in return
and if you expect something in return then you weren’t really giving in the
then you weren’t really giving in the
then you weren’t really giving in the first place you take someone out for
first place you take someone out for
first place you take someone out for dinner because you want them to hire you
dinner because you want them to hire you
dinner because you want them to hire you you’re not really taking them out for
you’re not really taking them out for
you’re not really taking them out for dinner you want something in return it’s
dinner you want something in return it’s
dinner you want something in return it’s just a protracted transaction it’s not
just a protracted transaction it’s not
just a protracted transaction it’s not relationship building it’s nonsense I
relationship building it’s nonsense I
relationship building it’s nonsense I was walking down the streets of New York
was walking down the streets of New York
was walking down the streets of New York true story and guy in front of me his
true story and guy in front of me his
true story and guy in front of me his backpack opened a bunch of paper filled
backpack opened a bunch of paper filled
backpack opened a bunch of paper filled spilled out on the on the street didn’t
spilled out on the on the street didn’t
spilled out on the on the street didn’t think much of it I bent down gathered
think much of it I bent down gathered
think much of it I bent down gathered the papers up handed them back to him
the papers up handed them back to him
the papers up handed them back to him and pointed out that his bag it opened I
and pointed out that his bag it opened I
and pointed out that his bag it opened I did a small act of generosity for
did a small act of generosity for
did a small act of generosity for somebody I got a small burst of oxytocin
somebody I got a small burst of oxytocin
somebody I got a small burst of oxytocin I felt good also the person on the
I felt good also the person on the
I felt good also the person on the receiving end of the act of generosity
receiving end of the act of generosity
receiving end of the act of generosity feels good they get a shot of oxytocin
feels good they get a shot of oxytocin
feels good they get a shot of oxytocin he felt good he says thanks get to the
he felt good he says thanks get to the
he felt good he says thanks get to the end of the block and I’m standing
end of the block and I’m standing
end of the block and I’m standing waiting to cross the street and a guy
waiting to cross the street and a guy
waiting to cross the street and a guy who’s also happens to be standing
who’s also happens to be standing
who’s also happens to be standing waiting to cross the street turns around
waiting to cross the street turns around
waiting to cross the street turns around true story turns around and says to me I
true story turns around and says to me I
true story turns around and says to me I saw what you did back there that was
saw what you did back there that was
saw what you did back there that was really cool
as it turns out witnessing acts of human
as it turns out witnessing acts of human generosity release oxytocin remember our
generosity release oxytocin remember our
generosity release oxytocin remember our bodies are trying to get us to repeat
bodies are trying to get us to repeat
bodies are trying to get us to repeat behaviors that are in our best interest
behaviors that are in our best interest
behaviors that are in our best interest and it’s making us feel good when we see
and it’s making us feel good when we see
and it’s making us feel good when we see or do acts of human generosity so that
or do acts of human generosity so that
or do acts of human generosity so that we will do them in fact the more
we will do them in fact the more
we will do them in fact the more oxytocin you have in your body the more
oxytocin you have in your body the more
oxytocin you have in your body the more generous you actually become you know is
generous you actually become you know is
generous you actually become you know is the more you do the more you want to do
the more you do the more you want to do
the more you do the more you want to do it gets better than that
it gets better than that
it gets better than that lots of oxytocin in your body inhibits
lots of oxytocin in your body inhibits
lots of oxytocin in your body inhibits addiction it makes it very difficult to
addiction it makes it very difficult to
addiction it makes it very difficult to get addicted to something when you have
get addicted to something when you have
get addicted to something when you have lots of oxytocin your body actually hits
lots of oxytocin your body actually hits
lots of oxytocin your body actually hits addiction it boosts your immune system
addiction it boosts your immune system
addiction it boosts your immune system it makes you healthier
it makes you healthier
it makes you healthier that’s why happy people live longer it’s
that’s why happy people live longer it’s
that’s why happy people live longer it’s why couples live longer
why couples live longer
why couples live longer oxytocin it actually is good for us it
oxytocin it actually is good for us it
oxytocin it actually is good for us it increases our ability to solve problems
increases our ability to solve problems
increases our ability to solve problems it increases our creativity it’s really
it increases our creativity it’s really
it increases our creativity it’s really good for us and it’s not addictive it
good for us and it’s not addictive it
good for us and it’s not addictive it just feels great it takes time to build
just feels great it takes time to build
just feels great it takes time to build up the you know if I went on a date with
up the you know if I went on a date with
up the you know if I went on a date with a girl the other day there’s a first
a girl the other day there’s a first
a girl the other day there’s a first date we totally got along great we’re
date we totally got along great we’re
date we totally got along great we’re gonna get married why are you laughing
gonna get married why are you laughing
gonna get married why are you laughing that’s my social life the reason you
that’s my social life the reason you
that’s my social life the reason you laugh is because you inherently know
laugh is because you inherently know
laugh is because you inherently know that I cannot form a bond of trust
that I cannot form a bond of trust
that I cannot form a bond of trust strong enough to get married in seven
strong enough to get married in seven
strong enough to get married in seven days you know that why don’t you go in a
days you know that why don’t you go in a
days you know that why don’t you go in a couple more days but inherently you know
couple more days but inherently you know
couple more days but inherently you know that right
that right
that right but if I told you that I’ve been dating
but if I told you that I’ve been dating
but if I told you that I’ve been dating somebody for seven years and we’re not
somebody for seven years and we’re not
somebody for seven years and we’re not married yet what do you say
married yet what do you say
married yet what do you say what’s wrong in other words we know that
what’s wrong in other words we know that
what’s wrong in other words we know that that bond of trust takes more than seven
that bond of trust takes more than seven
that bond of trust takes more than seven days in less than seven years don’t know
days in less than seven years don’t know
days in less than seven years don’t know how long it takes them so when you start
how long it takes them so when you start
how long it takes them so when you start a new job and you’re really excited to
a new job and you’re really excited to
a new job and you’re really excited to work there and they’re really excited to
work there and they’re really excited to
work there and they’re really excited to have you don’t quite feel like you
have you don’t quite feel like you
have you don’t quite feel like you belong you don’t quite feel like you’re
belong you don’t quite feel like you’re
belong you don’t quite feel like you’re trusted yet right even though you were
trusted yet right even though you were
trusted yet right even though you were really excited they’re like it takes
really excited they’re like it takes
really excited they’re like it takes time and you have to do little acts of
time and you have to do little acts of
time and you have to do little acts of generosity and make little sacrifices do
generosity and make little sacrifices do
generosity and make little sacrifices do little things for people not big risk
little things for people not big risk
little things for people not big risk small risks it’s like dating you know
small risks it’s like dating you know
small risks it’s like dating you know you don’t start by buying them a diamond
you don’t start by buying them a diamond
you don’t start by buying them a diamond you start by taking them for lunch
you start by taking them for lunch
you start by taking them for lunch buying them a drink you know little bits
buying them a drink you know little bits
buying them a drink you know little bits then they take you out or they you take
then they take you out or they you take
then they take you out or they you take them out again you do something a little
them out again you do something a little
them out again you do something a little bigger then you do that in a movie then
bigger then you do that in a movie then
bigger then you do that in a movie then they come over and then you buy them
they come over and then you buy them
they come over and then you buy them flowers and then you say I love you and
flowers and then you say I love you and
flowers and then you say I love you and one day you wake up in the morning it’s
one day you wake up in the morning it’s
one day you wake up in the morning it’s like you press this belief button you
like you press this belief button you
like you press this belief button you just I I’m in love I don’t know when it
just I I’m in love I don’t know when it
just I I’m in love I don’t know when it happened just clicks and you feel like
happened just clicks and you feel like
happened just clicks and you feel like you belong same thing at work same thing
you belong same thing at work same thing
you belong same thing at work same thing at work it just clicks and you feel like
at work it just clicks and you feel like
at work it just clicks and you feel like you belong because you got enough
you belong because you got enough
you belong because you got enough oxytocin built up in your system we
oxytocin built up in your system we
oxytocin built up in your system we don’t allow this to happen we’re too
don’t allow this to happen we’re too
don’t allow this to happen we’re too busy sending emails we’re too busy
busy sending emails we’re too busy
busy sending emails we’re too busy sending emails the next time you want to
sending emails the next time you want to
sending emails the next time you want to tell somebody something email is
tell somebody something email is
tell somebody something email is fantastic for the exchange of
fantastic for the exchange of
fantastic for the exchange of information right it’s fantastic here’s
information right it’s fantastic here’s
information right it’s fantastic here’s the report you wanted the meetings at
the report you wanted the meetings at
the report you wanted the meetings at four o’clock fantastic what did you
four o’clock fantastic what did you
four o’clock fantastic what did you think of my idea do not reply on an
think of my idea do not reply on an
think of my idea do not reply on an email that’s an emotional question email
email that’s an emotional question email
email that’s an emotional question email is a rational tool you get up from your
is a rational tool you get up from your
is a rational tool you get up from your desk you walk the thirty feet and you
desk you walk the thirty feet and you
desk you walk the thirty feet and you say wanted to tell you what I thought of
say wanted to tell you what I thought of
say wanted to tell you what I thought of your idea and I promise you not only
your idea and I promise you not only
your idea and I promise you not only will that information be better received
will that information be better received
will that information be better received but you will start to create
but you will start to create
but you will start to create relationship because oxytocin starts to
relationship because oxytocin starts to
relationship because oxytocin starts to get released if you can’t get up and
get released if you can’t get up and
get released if you can’t get up and walk thirty feet pick up the telephone
walk thirty feet pick up the telephone
walk thirty feet pick up the telephone I’ve done it it’s an amazing thing you
I’ve done it it’s an amazing thing you
I’ve done it it’s an amazing thing you pick up the phone you go hey they’re
pick up the phone you go hey they’re
pick up the phone you go hey they’re like hey what’s the matter you’re like
like hey what’s the matter you’re like
like hey what’s the matter you’re like no I’m just I’m just replying to your
no I’m just I’m just replying to your
no I’m just I’m just replying to your email
wanted to tell you what I thought what
wanted to tell you what I thought what and people who tell me but I need a
and people who tell me but I need a
and people who tell me but I need a paper trail have the conversation hang
paper trail have the conversation hang
paper trail have the conversation hang up and say just to confirm what we
up and say just to confirm what we
up and say just to confirm what we talked about boom there’s your paper
talked about boom there’s your paper
talked about boom there’s your paper trail the reason we get so many emails
trail the reason we get so many emails
trail the reason we get so many emails is because we reply to them all and
is because we reply to them all and
is because we reply to them all and twelve emails are sent and then somebody
twelve emails are sent and then somebody
twelve emails are sent and then somebody misunderstands something and somebody
misunderstands something and somebody
misunderstands something and somebody gets angry and then you have to pick up
gets angry and then you have to pick up
gets angry and then you have to pick up the phone and deal with it anyway – at
the phone and deal with it anyway – at
the phone and deal with it anyway – at the beginning quicker easier better
the beginning quicker easier better
the beginning quicker easier better biology give your time and give your
biology give your time and give your
biology give your time and give your energy and this is why leadership is
energy and this is why leadership is
energy and this is why leadership is really difficult because you can’t give
really difficult because you can’t give
really difficult because you can’t give it to everyone because you don’t have
it to everyone because you don’t have
it to everyone because you don’t have enough to give to everyone you just
enough to give to everyone you just
enough to give to everyone you just can’t you have to make sure that you can
can’t you have to make sure that you can
can’t you have to make sure that you can trust others to trust others to trust
trust others to trust others to trust
trust others to trust others to trust others to trust others and this is what
others to trust others and this is what
others to trust others and this is what happens in the circle of belonging in
happens in the circle of belonging in
happens in the circle of belonging in the circle of safety this is what
the circle of safety this is what
the circle of safety this is what effective bureaucracy is which is as the
effective bureaucracy is which is as the
effective bureaucracy is which is as the CEO as the leader or whatever your job
CEO as the leader or whatever your job
CEO as the leader or whatever your job is you have one responsibility and one
is you have one responsibility and one
is you have one responsibility and one responsibility only which is to make
responsibility only which is to make
responsibility only which is to make sure the people you know that you have
sure the people you know that you have
sure the people you know that you have physical contact with you know their
physical contact with you know their
physical contact with you know their names
names
names our confident and feel looked after and
our confident and feel looked after and
our confident and feel looked after and encourage them to do the same
encourage them to do the same
encourage them to do the same for the big ones who work beneath them
for the big ones who work beneath them
for the big ones who work beneath them who brew neat work beneath them who work
who brew neat work beneath them who work
who brew neat work beneath them who work beneath them and when this group of
beneath them and when this group of
beneath them and when this group of people really feel safe then they will
people really feel safe then they will
people really feel safe then they will invite in the customer to also feel safe
invite in the customer to also feel safe
invite in the customer to also feel safe they will talk to these people as if
they will talk to these people as if
they will talk to these people as if they are human I actually flew in an
they are human I actually flew in an
they are human I actually flew in an airline recently and I was I was
airline recently and I was I was
airline recently and I was I was appalled at how I was treated it was
appalled at how I was treated it was
appalled at how I was treated it was disgusting I was like cattle right and I
disgusting I was like cattle right and I
disgusting I was like cattle right and I said something I said why do you treat
said something I said why do you treat
said something I said why do you treat people like cattle and she literally
people like cattle and she literally
people like cattle and she literally said to me I’m sorry sir I have to do it
said to me I’m sorry sir I have to do it
said to me I’m sorry sir I have to do it or I’ll lose my job
or I’ll lose my job
or I’ll lose my job what did she tell me my organization
what did she tell me my organization
what did she tell me my organization that I work for it doesn’t make me feel
that I work for it doesn’t make me feel
that I work for it doesn’t make me feel safe I don’t feel like Who I book like I
safe I don’t feel like Who I book like I
safe I don’t feel like Who I book like I belong so I’m gonna treat you like dirt
belong so I’m gonna treat you like dirt
belong so I’m gonna treat you like dirt to protect myself as opposed to somebody
to protect myself as opposed to somebody
to protect myself as opposed to somebody who feel safest says sir I will do
who feel safest says sir I will do
who feel safest says sir I will do everything in my power to make sure that
everything in my power to make sure that
everything in my power to make sure that you feel happy and good because I’m not
you feel happy and good because I’m not
you feel happy and good because I’m not worried that’s called a highly effective
worried that’s called a highly effective
worried that’s called a highly effective organism
organism
organism there’s one more chemical I haven’t told
there’s one more chemical I haven’t told
there’s one more chemical I haven’t told you about the Big C cortisol cortisol is
you about the Big C cortisol cortisol is
you about the Big C cortisol cortisol is the feeling of stress and the feeling of
the feeling of stress and the feeling of
the feeling of stress and the feeling of anxiety we share these chemicals with
anxiety we share these chemicals with
anxiety we share these chemicals with all the social mammals and so when you
all the social mammals and so when you
all the social mammals and so when you see a herd of gizelle you vall seen the
see a herd of gizelle you vall seen the
see a herd of gizelle you vall seen the documentary on discovery or whatever
documentary on discovery or whatever
documentary on discovery or whatever right see a herd of gazelle grazing and
right see a herd of gazelle grazing and
right see a herd of gazelle grazing and one of them thinks they hear a rustle in
one of them thinks they hear a rustle in
one of them thinks they hear a rustle in the grass and they go head right
the grass and they go head right
the grass and they go head right that’s what cortisol does cortisol is
that’s what cortisol does cortisol is
that’s what cortisol does cortisol is designed to keep us alive it is the
designed to keep us alive it is the
designed to keep us alive it is the first stage of fight-or-flight
first stage of fight-or-flight
first stage of fight-or-flight it makes us paranoid it makes all of our
it makes us paranoid it makes all of our
it makes us paranoid it makes all of our senses hyper attuned to look for danger
senses hyper attuned to look for danger
senses hyper attuned to look for danger it injects glucose into our muscles to
it injects glucose into our muscles to
it injects glucose into our muscles to make us stiff and ready to go in case we
make us stiff and ready to go in case we
make us stiff and ready to go in case we need to fight or flight it increases our
need to fight or flight it increases our
need to fight or flight it increases our heart rate like crazy right and it makes
heart rate like crazy right and it makes
heart rate like crazy right and it makes us start looking it makes is paranoid to
us start looking it makes is paranoid to
us start looking it makes is paranoid to find the danger and the cool thing about
find the danger and the cool thing about
find the danger and the cool thing about cortisol when you work in a social
cortisol when you work in a social
cortisol when you work in a social environment is if other people sense
environment is if other people sense
environment is if other people sense that you’re nervous they get nervous so
that you’re nervous they get nervous so
that you’re nervous they get nervous so all the other gazelle go they didn’t
all the other gazelle go they didn’t
all the other gazelle go they didn’t hear anything they just saw Steve over
hear anything they just saw Steve over
hear anything they just saw Steve over there it really freaked out and so they
there it really freaked out and so they
there it really freaked out and so they got all freaked out and now they all
got all freaked out and now they all
got all freaked out and now they all start looking for the danger good system
start looking for the danger good system
start looking for the danger good system and one of them who didn’t even hear the
and one of them who didn’t even hear the
and one of them who didn’t even hear the initial rustle in the grass sees the
initial rustle in the grass sees the
initial rustle in the grass sees the lion runs they all run they all live
lion runs they all run they all live
lion runs they all run they all live another day good system so that when we
another day good system so that when we
another day good system so that when we go to work and somebody says I think
go to work and somebody says I think
go to work and somebody says I think there’s gonna be layoffs all of us are
there’s gonna be layoffs all of us are
there’s gonna be layoffs all of us are like what do you mean wait there’s gonna
like what do you mean wait there’s gonna
like what do you mean wait there’s gonna be we’re all paranoid now we’re all free
be we’re all paranoid now we’re all free
be we’re all paranoid now we’re all free I shouldn’t have talked in that meeting
I shouldn’t have talked in that meeting
I shouldn’t have talked in that meeting we start to get crazy we start to get
we start to get crazy we start to get
we start to get crazy we start to get paranoid our hearts start to race
paranoid our hearts start to race
paranoid our hearts start to race it’s what cortisol does it’s trying to
it’s what cortisol does it’s trying to
it’s what cortisol does it’s trying to keep us alive you wake up in the middle
keep us alive you wake up in the middle
keep us alive you wake up in the middle of the night you hear a bump in the
of the night you hear a bump in the
of the night you hear a bump in the middle of the night huh what’s the first
middle of the night huh what’s the first
middle of the night huh what’s the first thing you do you wake the person next to
thing you do you wake the person next to
thing you do you wake the person next to you and then what do they do they go and
you and then what do they do they go and
you and then what do they do they go and if there’s nothing there you go and
if there’s nothing there you go and
if there’s nothing there you go and trust your eyes right you go looking for
trust your eyes right you go looking for
trust your eyes right you go looking for it we’re visual animals right if there’s
it we’re visual animals right if there’s
it we’re visual animals right if there’s nothing there you go like this
cortisol leaves our body and we relax
cortisol leaves our body and we relax and a heartbeat goes back down cortisol
and a heartbeat goes back down cortisol
and a heartbeat goes back down cortisol to get all of that extra energy to make
to get all of that extra energy to make
to get all of that extra energy to make us paranoid to make us self-interested
us paranoid to make us self-interested
us paranoid to make us self-interested it needs to shut down non-essential
it needs to shut down non-essential
it needs to shut down non-essential systems because it has to get it from
systems because it has to get it from
systems because it has to get it from somewhere right so it shuts off things
somewhere right so it shuts off things
somewhere right so it shuts off things like growth you don’t need your
like growth you don’t need your
like growth you don’t need your fingernails to grow at that moment shuts
fingernails to grow at that moment shuts
fingernails to grow at that moment shuts it off the other thing it shuts off is
it off the other thing it shuts off is
it off the other thing it shuts off is our immune system don’t need it in that
our immune system don’t need it in that
our immune system don’t need it in that moment the problem is you’re not
moment the problem is you’re not
moment the problem is you’re not supposed to have cortisol in your system
supposed to have cortisol in your system
supposed to have cortisol in your system all the time you’re supposed to have it
all the time you’re supposed to have it
all the time you’re supposed to have it in and then gone and when we go to work
in and then gone and when we go to work
in and then gone and when we go to work in a place that doesn’t make us feel
in a place that doesn’t make us feel
in a place that doesn’t make us feel like we belong that doesn’t make us feel
like we belong that doesn’t make us feel
like we belong that doesn’t make us feel safe when we’re at work guess what we
safe when we’re at work guess what we
safe when we’re at work guess what we got little bits of cortisol dripping in
got little bits of cortisol dripping in
got little bits of cortisol dripping in our body drip drip drip drip makes his
our body drip drip drip drip makes his
our body drip drip drip drip makes his paranoid drip I know my boss hates me I
paranoid drip I know my boss hates me I
paranoid drip I know my boss hates me I know he hates me I hate he hates all my
know he hates me I hate he hates all my
know he hates me I hate he hates all my ideas I know it drip drip it makes it
ideas I know it drip drip it makes it
ideas I know it drip drip it makes it self-interested one of the things
self-interested one of the things
self-interested one of the things cortisol does it inhibits the release of
cortisol does it inhibits the release of
cortisol does it inhibits the release of oxytocin biologically if you work in a
oxytocin biologically if you work in a
oxytocin biologically if you work in a high-stress environment where you don’t
high-stress environment where you don’t
high-stress environment where you don’t feel safe you were biologically less
feel safe you were biologically less
feel safe you were biologically less empathetic and less generous we don’t
empathetic and less generous we don’t
empathetic and less generous we don’t care about each other because we’re too
care about each other because we’re too
care about each other because we’re too busy trying to protect ourselves drip
busy trying to protect ourselves drip
busy trying to protect ourselves drip drip drip our immune systems are now
drip drip our immune systems are now
drip drip our immune systems are now compromised drip drip drip we live in
compromised drip drip drip we live in
compromised drip drip drip we live in the country with some of the best
the country with some of the best
the country with some of the best medical education in the world some of
medical education in the world some of
medical education in the world some of the best medical systems in the world
the best medical systems in the world
the best medical systems in the world some of the best doctors in the world
some of the best doctors in the world
some of the best doctors in the world some of the best hospitals in the world
some of the best hospitals in the world
some of the best hospitals in the world some the best medicines in the world
some the best medicines in the world
some the best medicines in the world please explain to me why diabetes is on
please explain to me why diabetes is on
please explain to me why diabetes is on the rise heart disease is on the rise
the rise heart disease is on the rise
the rise heart disease is on the rise some cancers are on the rise it ain’t
some cancers are on the rise it ain’t
some cancers are on the rise it ain’t hot partially hydrogenated oils our jobs
hot partially hydrogenated oils our jobs
hot partially hydrogenated oils our jobs are killing us and the people who
are killing us and the people who
are killing us and the people who responsible are the leaders and we also
responsible are the leaders and we also
responsible are the leaders and we also know that parents who come home stressed
know that parents who come home stressed
know that parents who come home stressed out their kids learn that this is what
out their kids learn that this is what
out their kids learn that this is what work is that work is something that
work is that work is something that
work is that work is something that makes you short-tempered and and unhappy
makes you short-tempered and and unhappy
makes you short-tempered and and unhappy and so they expect it as they grow older
and so they expect it as they grow older
and so they expect it as they grow older worse we know that parents who come home
worse we know that parents who come home
worse we know that parents who come home upset and angry it has such a negative
upset and angry it has such a negative
upset and angry it has such a negative impact on their children that there’s
impact on their children that there’s
impact on their children that there’s some studies that show that they might
some studies that show that they might
some studies that show that they might actually become bullies because of their
actually become bullies because of their
actually become bullies because of their unhappy parents who hate their jobs and
unhappy parents who hate their jobs and
unhappy parents who hate their jobs and have excessive amounts of stress
our companies are literally killing us
our companies are literally killing us so what are you gonna do about it what
so what are you gonna do about it what
so what are you gonna do about it what are gonna do about it
are gonna do about it
are gonna do about it leadership is not a ranked leadership is
leadership is not a ranked leadership is
leadership is not a ranked leadership is not a position leadership is a decision
not a position leadership is a decision
not a position leadership is a decision leadership is a choice it has nothing to
leadership is a choice it has nothing to
leadership is a choice it has nothing to do with your position in the
do with your position in the
do with your position in the organization if you decide to look after
organization if you decide to look after
organization if you decide to look after the person to the left of you and look
the person to the left of you and look
the person to the left of you and look after the person to the right of you you
after the person to the right of you you
after the person to the right of you you have become a leader you’ve seen the
have become a leader you’ve seen the
have become a leader you’ve seen the movie 300 right the Spartans the
movie 300 right the Spartans the
movie 300 right the Spartans the greatest fighting force of all time you
greatest fighting force of all time you
greatest fighting force of all time you want to know one of the things that made
want to know one of the things that made
want to know one of the things that made the Spartans great wasn’t their muscles
the Spartans great wasn’t their muscles
the Spartans great wasn’t their muscles wasn’t their spears it was their shields
wasn’t their spears it was their shields
wasn’t their spears it was their shields they stood shield to shield and the
they stood shield to shield and the
they stood shield to shield and the Phalanx was stronger because they all
Phalanx was stronger because they all
Phalanx was stronger because they all those shields were big and they were
those shields were big and they were
those shields were big and they were told when they were young children you
told when they were young children you
told when they were young children you either bring your shield home or you
either bring your shield home or you
either bring your shield home or you come home on your shield the punishment
come home on your shield the punishment
come home on your shield the punishment for for losing your shield was
for for losing your shield was
for for losing your shield was tremendous in battle because if you lost
tremendous in battle because if you lost
tremendous in battle because if you lost your shield that means you cannot
your shield that means you cannot
your shield that means you cannot protect the person to the left of you
protect the person to the left of you
protect the person to the left of you and the person to the right of you and
and the person to the right of you and
and the person to the right of you and you have destroyed the failings
you have destroyed the failings
you have destroyed the failings it’s the shield that matters not the
it’s the shield that matters not the
it’s the shield that matters not the spear not the spear
spear not the spear
spear not the spear it’s your willingness to sacrifice
it’s your willingness to sacrifice
it’s your willingness to sacrifice yourself not your life maybe your credit
yourself not your life maybe your credit
yourself not your life maybe your credit maybe you’re a little time maybe a
maybe you’re a little time maybe a
maybe you’re a little time maybe a little energy
little energy
little energy maybe you’re tough you know maybe
maybe you’re tough you know maybe
maybe you’re tough you know maybe getting up from your desk and talking to
getting up from your desk and talking to
getting up from your desk and talking to somebody for 30 minutes instead of
somebody for 30 minutes instead of
somebody for 30 minutes instead of sending a three-minute email
sending a three-minute email
sending a three-minute email it’s your willingness to sacrifice for
it’s your willingness to sacrifice for
it’s your willingness to sacrifice for someone to hold that shield up so that
someone to hold that shield up so that
someone to hold that shield up so that they feel safe that makes you a leader
they feel safe that makes you a leader
they feel safe that makes you a leader and you want to know how you beat a
and you want to know how you beat a
and you want to know how you beat a dopamine addiction if you worried that
dopamine addiction if you worried that
dopamine addiction if you worried that you’re addicted to performance and all
you’re addicted to performance and all
you’re addicted to performance and all this dopamine things Alcoholics
this dopamine things Alcoholics
this dopamine things Alcoholics Anonymous has been highly effective for
Anonymous has been highly effective for
Anonymous has been highly effective for decades 80 something years we all know
decades 80 something years we all know
decades 80 something years we all know the first step of the 12 steps we joke
the first step of the 12 steps we joke
the first step of the 12 steps we joke about it right admit you have a problem
about it right admit you have a problem
about it right admit you have a problem did you know the twelfth step don’t say
did you know the twelfth step don’t say
did you know the twelfth step don’t say it’s supposed to be anonymous
I’ll tell you what the 12 step is
I’ll tell you what the 12 step is Alcoholics Anonymous knows that if you
Alcoholics Anonymous knows that if you
Alcoholics Anonymous knows that if you master all 11 steps but not the twelfth
master all 11 steps but not the twelfth
master all 11 steps but not the twelfth you will drink again if you master the
you will drink again if you master the
you will drink again if you master the twelfth step you will beat the disease
twelfth step you will beat the disease
twelfth step you will beat the disease what’s the twelfth step the twelfth step
what’s the twelfth step the twelfth step
what’s the twelfth step the twelfth step is the commitment to help another
is the commitment to help another
is the commitment to help another alcoholic service service to another
alcoholic service service to another
alcoholic service service to another oxytocine wins sera Tosun won’t
oxytocine wins sera Tosun won’t
oxytocine wins sera Tosun won’t serotonin wins the more we look after
serotonin wins the more we look after
serotonin wins the more we look after each other
each other
each other the safer we feel the more we feel like
the safer we feel the more we feel like
the safer we feel the more we feel like we belong and the more we will work
we belong and the more we will work
we belong and the more we will work together to confront the dangers outside
together to confront the dangers outside
together to confront the dangers outside do this for others and others will
do this for others and others will
do this for others and others will become Johnny Bravo
become Johnny Bravo
become Johnny Bravo [Music]
”
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