the boulder we can be the better the more we can break the rules the better
more we can break the rules the better
more we can break the rules the better off we’re going to be I think every
off we’re going to be I think every
off we’re going to be I think every issue we are facing today is long-term
issue we are facing today is long-term
issue we are facing today is long-term in nature and requires systemic
in nature and requires systemic
in nature and requires systemic solutions and if you are willing to make
solutions and if you are willing to make
solutions and if you are willing to make all the trade-offs that you need to make
all the trade-offs that you need to make
all the trade-offs that you need to make you can’t have it all
you can’t have it all
you can’t have it all what’s that believe nation it’s Evan my
what’s that believe nation it’s Evan my
what’s that believe nation it’s Evan my one word is believe and I believe in you
one word is believe and I believe in you
one word is believe and I believe in you and I want to see that great thing that
and I want to see that great thing that
and I want to see that great thing that you have inside of you come out so you
you have inside of you come out so you
you have inside of you come out so you can help change the world so to help you
can help change the world so to help you
can help change the world so to help you in your journey today we’re going to
in your journey today we’re going to
in your journey today we’re going to learn from the CEO of PepsiCo Indra
learn from the CEO of PepsiCo Indra
learn from the CEO of PepsiCo Indra Nooyi and my take on her top ten rules
Nooyi and my take on her top ten rules
Nooyi and my take on her top ten rules of success rule number six is my
of success rule number six is my
of success rule number six is my personal favorite and I’d love to know
personal favorite and I’d love to know
personal favorite and I’d love to know which one you guys like the best and as
which one you guys like the best and as
which one you guys like the best and as always guys as you’re watching if you
always guys as you’re watching if you
always guys as you’re watching if you hear something that really resonates
hear something that really resonates
hear something that really resonates with you please leave it down the
with you please leave it down the
with you please leave it down the comments below and put quotes around it
comments below and put quotes around it
comments below and put quotes around it so other people can be inspired and when
so other people can be inspired and when
so other people can be inspired and when you write it down it’s much more likely
you write it down it’s much more likely
you write it down it’s much more likely to stick with yourself as well enjoy
the boulder we can be the better the
the boulder we can be the better the more we can break the rules the better
more we can break the rules the better
more we can break the rules the better off you’re going to be because you know
off you’re going to be because you know
off you’re going to be because you know the world is full of ideas today and if
the world is full of ideas today and if
the world is full of ideas today and if we don’t do it somebody else is gonna do
we don’t do it somebody else is gonna do
we don’t do it somebody else is gonna do it in fact I’d say little startups are
it in fact I’d say little startups are
it in fact I’d say little startups are capturing a lot of the growths today
capturing a lot of the growths today
capturing a lot of the growths today even in our space even in the food and
even in our space even in the food and
even in our space even in the food and beverage space so in many ways in our
beverage space so in many ways in our
beverage space so in many ways in our company we have to act as if we’re a
company we have to act as if we’re a
company we have to act as if we’re a bunch of little startups and that’s what
bunch of little startups and that’s what
bunch of little startups and that’s what we are a bunch of little startups so in
we are a bunch of little startups so in
we are a bunch of little startups so in order to do that we’ve got to allow
order to do that we’ve got to allow
order to do that we’ve got to allow people to be bold you know write the
people to be bold you know write the
people to be bold you know write the rules any way they want and that’s what
rules any way they want and that’s what
rules any way they want and that’s what they’re doing in our company what advice
they’re doing in our company what advice
they’re doing in our company what advice do you have for women running small
do you have for women running small
do you have for women running small businesses look running a small business
businesses look running a small business
businesses look running a small business is as difficult as running a large
is as difficult as running a large
is as difficult as running a large company because you still have to get
company because you still have to get
company because you still have to get growth you’ve still gotta meet payroll
growth you’ve still gotta meet payroll
growth you’ve still gotta meet payroll you’ve still got to worry about all the
you’ve still got to worry about all the
you’ve still got to worry about all the constituencies I think the advantage
constituencies I think the advantage
constituencies I think the advantage that us big company CEOs have that we
that us big company CEOs have that we
that us big company CEOs have that we have a network of people we can talk to
have a network of people we can talk to
have a network of people we can talk to and get advice I think it’s important
and get advice I think it’s important
and get advice I think it’s important that people who run small businesses
that people who run small businesses
that people who run small businesses rely even more on blogging networks or
rely even more on blogging networks or
rely even more on blogging networks or the digital world to seek other people
the digital world to seek other people
the digital world to seek other people who are also running small companies to
who are also running small companies to
who are also running small companies to get advice because at the end of the day
get advice because at the end of the day
get advice because at the end of the day you can’t rewrite the book on every
you can’t rewrite the book on every
you can’t rewrite the book on every issue that you have you’ve got to seek
issue that you have you’ve got to seek
issue that you have you’ve got to seek people who’ve been through that and then
people who’ve been through that and then
people who’ve been through that and then learn from all of the experiences they
learn from all of the experiences they
learn from all of the experiences they haven’t built from that and so I think
haven’t built from that and so I think
haven’t built from that and so I think it’s very very important people run
it’s very very important people run
it’s very very important people run small businesses I reach out and get
small businesses I reach out and get
small businesses I reach out and get advice I remember very clearly six or
advice I remember very clearly six or
advice I remember very clearly six or seven years ago when you started pushing
seven years ago when you started pushing
seven years ago when you started pushing Pepsi in the direction of healthy foods
Pepsi in the direction of healthy foods
Pepsi in the direction of healthy foods and you got hammered by some of your
and you got hammered by some of your
and you got hammered by some of your shareholders saying you know focus on
shareholders saying you know focus on
shareholders saying you know focus on profits if you’re making more money off
profits if you’re making more money off
profits if you’re making more money off of the off of the sugary soft drinks
of the off of the sugary soft drinks
of the off of the sugary soft drinks don’t get caught up in political
don’t get caught up in political
don’t get caught up in political correctness that was a pretty tough time
correctness that was a pretty tough time
correctness that was a pretty tough time for you yeah I mean what would they say
for you yeah I mean what would they say
for you yeah I mean what would they say today well now it looks okay but that
today well now it looks okay but that
today well now it looks okay but that requires a seven-year focus yeah I know
requires a seven-year focus yeah I know
requires a seven-year focus yeah I know if they were looking quarter to quarter
if they were looking quarter to quarter
if they were looking quarter to quarter no you’re right
no you’re right
no you’re right I think every issue we are facing today
I think every issue we are facing today
I think every issue we are facing today is long-term in nature and requires
is long-term in nature and requires
is long-term in nature and requires systemic solutions when we have
systemic solutions when we have
systemic solutions when we have political cycles that are short-term in
political cycles that are short-term in
political cycles that are short-term in nature and investors who are short-term
nature and investors who are short-term
nature and investors who are short-term in nature so the question is who is
in nature so the question is who is
in nature so the question is who is going to address these issues we’re
going to address these issues we’re
going to address these issues we’re looking at everything through a
looking at everything through a
looking at everything through a microscope and we’ve got to look at a
microscope and we’ve got to look at a
microscope and we’ve got to look at a microscope and a telescope from my
microscope and a telescope from my
microscope and a telescope from my perspective that is the only strategy I
perspective that is the only strategy I
perspective that is the only strategy I knew and that’s the only strategy I know
knew and that’s the only strategy I know
knew and that’s the only strategy I know if my board my investors didn’t like
if my board my investors didn’t like
if my board my investors didn’t like that I wouldn’t be sitting here with you
that I wouldn’t be sitting here with you
that I wouldn’t be sitting here with you today but I was very comfortable that
today but I was very comfortable that
today but I was very comfortable that that was the only way the company should
that was the only way the company should
that was the only way the company should go because I was looking at the consumer
go because I was looking at the consumer
go because I was looking at the consumer data I was looking at you know societal
data I was looking at you know societal
data I was looking at you know societal data and I realized that our strategy to
data and I realized that our strategy to
data and I realized that our strategy to shift the portfolio becoming more
shift the portfolio becoming more
shift the portfolio becoming more environmentally conscious and creating
environmentally conscious and creating
environmentally conscious and creating an environment that was good for our
an environment that was good for our
an environment that was good for our employees was the only shareholder value
employees was the only shareholder value
employees was the only shareholder value creating strategy in the long term let
creating strategy in the long term let
creating strategy in the long term let me ask you this before he passed away
me ask you this before he passed away
me ask you this before he passed away you spent some time with Steve Jobs yep
you spent some time with Steve Jobs yep
you spent some time with Steve Jobs yep and I was hoping you could share with us
and I was hoping you could share with us
and I was hoping you could share with us a little bit of what that conversation
a little bit of what that conversation
a little bit of what that conversation was like and its impact on the way you
was like and its impact on the way you
was like and its impact on the way you managed the organization you know he was
managed the organization you know he was
managed the organization you know he was very very gracious to agreed to see me
very very gracious to agreed to see me
very very gracious to agreed to see me when I first became CEO I didn’t know
when I first became CEO I didn’t know
when I first became CEO I didn’t know him but I knew somebody who knew him and
him but I knew somebody who knew him and
him but I knew somebody who knew him and he said come on down to the Apple
he said come on down to the Apple
he said come on down to the Apple offices and I meant by to see him and he
offices and I meant by to see him and he
offices and I meant by to see him and he said he’d give me a half hour and gave
said he’d give me a half hour and gave
said he’d give me a half hour and gave me a couple of hours and he taught me a
me a couple of hours and he taught me a
me a couple of hours and he taught me a lot in those two hours first we talked
lot in those two hours first we talked
lot in those two hours first we talked about our mutual love for vegetarianism
about our mutual love for vegetarianism
about our mutual love for vegetarianism because I’m a vegetarian he was a
because I’m a vegetarian he was a
because I’m a vegetarian he was a vegetarian but once we crossed those
vegetarian but once we crossed those
vegetarian but once we crossed those basic introductory topics he asked me
basic introductory topics he asked me
basic introductory topics he asked me what I was interested in making a mark
what I was interested in making a mark
what I was interested in making a mark on in PepsiCo which included things like
on in PepsiCo which included things like
on in PepsiCo which included things like design transforming the portfolio and
design transforming the portfolio and
design transforming the portfolio and this is what he said to me if design is
this is what he said to me if design is
this is what he said to me if design is important to you it has to report to you
important to you it has to report to you
important to you it has to report to you because it’s a new skill you have to
because it’s a new skill you have to
because it’s a new skill you have to build in the company if you don’t show
build in the company if you don’t show
build in the company if you don’t show CEO support for that function don’t even
CEO support for that function don’t even
CEO support for that function don’t even get started on the journey the other
get started on the journey the other
get started on the journey the other thing he told me which was unusual for
thing he told me which was unusual for
thing he told me which was unusual for me because it was just not in my
me because it was just not in my
me because it was just not in my personality to do that he said if you
personality to do that he said if you
personality to do that he said if you really feel strongly about something you
really feel strongly about something you
really feel strongly about something you don’t like something people are doing
don’t like something people are doing
don’t like something people are doing throw a temper tantrum throw things
throw a temper tantrum throw things
throw a temper tantrum throw things around because people have got to know
around because people have got to know
around because people have got to know that you feel strongly about it
that you feel strongly about it
that you feel strongly about it and I talked to his agency partners Miss
and I talked to his agency partners Miss
and I talked to his agency partners Miss that if you showed Steve a campaign or
that if you showed Steve a campaign or
that if you showed Steve a campaign or showed him a design for a product and if
showed him a design for a product and if
showed him a design for a product and if he didn’t like it he would throw the
he didn’t like it he would throw the
he didn’t like it he would throw the papers across the room and make them
papers across the room and make them
papers across the room and make them work all night now I haven’t gone that
work all night now I haven’t gone that
work all night now I haven’t gone that far but I’m beginning to use certain
far but I’m beginning to use certain
far but I’m beginning to use certain words a little bit more freely and I
words a little bit more freely and I
words a little bit more freely and I have I am screaming a bit more when I
have I am screaming a bit more when I
have I am screaming a bit more when I say screaming and I’m pounding the table
say screaming and I’m pounding the table
say screaming and I’m pounding the table and saying you know this is a piece of
and saying you know this is a piece of
and saying you know this is a piece of something go redo it but you know was
something go redo it but you know was
something go redo it but you know was really not the way I was but it is
really not the way I was but it is
really not the way I was but it is effective because it shows the that the
effective because it shows the that the
effective because it shows the that the passion that I have for what I’m doing
passion that I have for what I’m doing
passion that I have for what I’m doing the one big lesson I’ve learned Doug is
the one big lesson I’ve learned Doug is
the one big lesson I’ve learned Doug is that if you just depend on the
that if you just depend on the
that if you just depend on the traditional strategist strategic
traditional strategist strategic
traditional strategist strategic planning cycle or dependent standard set
planning cycle or dependent standard set
planning cycle or dependent standard set of consulting reports you actually are
of consulting reports you actually are
of consulting reports you actually are going to do your company a big
going to do your company a big
going to do your company a big disservice and our CEOs and leaders have
disservice and our CEOs and leaders have
disservice and our CEOs and leaders have to be lifelong students and not just
to be lifelong students and not just
to be lifelong students and not just students in the sense of attending
students in the sense of attending
students in the sense of attending courses or reading a book or two you’ve
courses or reading a book or two you’ve
courses or reading a book or two you’ve got to learn how to read widely walk the
got to learn how to read widely walk the
got to learn how to read widely walk the market look at trends in the marketplace
market look at trends in the marketplace
market look at trends in the marketplace make connections that don’t seem obvious
make connections that don’t seem obvious
make connections that don’t seem obvious and start to paint pictures of what the
and start to paint pictures of what the
and start to paint pictures of what the future could be and then watch consumer
future could be and then watch consumer
future could be and then watch consumer behavior I’ll give you an example ten
behavior I’ll give you an example ten
behavior I’ll give you an example ten years ago or maybe 15 years ago if you
years ago or maybe 15 years ago if you
years ago or maybe 15 years ago if you came to PepsiCo I looked at all the
came to PepsiCo I looked at all the
came to PepsiCo I looked at all the beverages that were being served on the
beverages that were being served on the
beverages that were being served on the side tables when we’re having meetings
side tables when we’re having meetings
side tables when we’re having meetings most of the people would be consuming
most of the people would be consuming
most of the people would be consuming full sugar beverages about ten years ago
full sugar beverages about ten years ago
full sugar beverages about ten years ago the trend shifted or me maybe twenty
the trend shifted or me maybe twenty
the trend shifted or me maybe twenty years ago they were drinking full sugar
years ago they were drinking full sugar
years ago they were drinking full sugar ten years ago they shifted to diet
ten years ago they shifted to diet
ten years ago they shifted to diet drinks okay but five years ago they were
drinks okay but five years ago they were
drinks okay but five years ago they were drinking more bottled water now the
drinking more bottled water now the
drinking more bottled water now the point that I’d make to my guys is guys
point that I’d make to my guys is guys
point that I’d make to my guys is guys don’t you don’t need to hire a
don’t you don’t need to hire a
don’t you don’t need to hire a consultant to tell you where the trends
consultant to tell you where the trends
consultant to tell you where the trends are you just have to look at our side
are you just have to look at our side
are you just have to look at our side table remember the number of facings we
table remember the number of facings we
table remember the number of facings we used to have a regular sugar Pepsi
used to have a regular sugar Pepsi
used to have a regular sugar Pepsi versus Diet Pepsi versus bottled water
versus Diet Pepsi versus bottled water
versus Diet Pepsi versus bottled water now if you’re all drinking bottled water
now if you’re all drinking bottled water
now if you’re all drinking bottled water or drinking zero calorie beverages why
or drinking zero calorie beverages why
or drinking zero calorie beverages why do we think we are not representative of
do we think we are not representative of
do we think we are not representative of the consumer very often I think what
the consumer very often I think what
the consumer very often I think what happens is we separate out the consumer
happens is we separate out the consumer
happens is we separate out the consumer out there from the consumer in us we are
out there from the consumer in us we are
out there from the consumer in us we are the consumer and the more we can bring
the consumer and the more we can bring
the consumer and the more we can bring the two together and say we two
the two together and say we two
the two together and say we two representative of the consumer outside I
representative of the consumer outside I
representative of the consumer outside I think it would be better we go out and
think it would be better we go out and
think it would be better we go out and you know our children play with other
you know our children play with other
you know our children play with other children we see other families and when
children we see other families and when
children we see other families and when they moderate certain products that we
they moderate certain products that we
they moderate certain products that we sell in terms of what’s given to kids
sell in terms of what’s given to kids
sell in terms of what’s given to kids that’s a trend okay so we’ve got to
that’s a trend okay so we’ve got to
that’s a trend okay so we’ve got to watch all of these things and too often
watch all of these things and too often
watch all of these things and too often I think as leaders think what
I think as leaders think what
I think as leaders think what consultants tell us or what certain
consultants tell us or what certain
consultants tell us or what certain reports say or certain books say is the
reports say or certain books say is the
reports say or certain books say is the gospel it’s really not we have to become
gospel it’s really not we have to become
gospel it’s really not we have to become our own data collectors data analyzers
our own data collectors data analyzers
our own data collectors data analyzers and then shape creators and I think
and then shape creators and I think
and then shape creators and I think that’s the toughest thing because people
that’s the toughest thing because people
that’s the toughest thing because people who are rewriting the rules have to
who are rewriting the rules have to
who are rewriting the rules have to create the shapes and people don’t like
create the shapes and people don’t like
create the shapes and people don’t like that because they have a traditional
that because they have a traditional
that because they have a traditional model of how things work and they hate
model of how things work and they hate
model of how things work and they hate people who have to upset status quo and
people who have to upset status quo and
people who have to upset status quo and I think both of us are upsetting status
I think both of us are upsetting status
I think both of us are upsetting status quo in a big way and you know it’s tough
quo in a big way and you know it’s tough
quo in a big way and you know it’s tough as Millennials have come into the
as Millennials have come into the
as Millennials have come into the workforce in large numbers
workforce in large numbers
workforce in large numbers their expectations of companies have
their expectations of companies have
their expectations of companies have changed they no longer look at it as
changed they no longer look at it as
changed they no longer look at it as sort of a paycheck but they look at it
sort of a paycheck but they look at it
sort of a paycheck but they look at it as how can I go to work and make a
as how can I go to work and make a
as how can I go to work and make a difference in society so the notion of
difference in society so the notion of
difference in society so the notion of purpose is becoming a much bigger factor
purpose is becoming a much bigger factor
purpose is becoming a much bigger factor the big difference is that in the past
the big difference is that in the past
the big difference is that in the past purpose used to be some sort of a
purpose used to be some sort of a
purpose used to be some sort of a corporate social responsibility program
corporate social responsibility program
corporate social responsibility program and typically those programs were good
and typically those programs were good
and typically those programs were good people like them but they were at the
people like them but they were at the
people like them but they were at the whim more fancy of the CEO who was there
whim more fancy of the CEO who was there
whim more fancy of the CEO who was there so if they see you’re retired that
so if they see you’re retired that
so if they see you’re retired that program got cut so we had to weave
program got cut so we had to weave
program got cut so we had to weave purpose into the core business model of
purpose into the core business model of
purpose into the core business model of the company how do you make sure that
the company how do you make sure that
the company how do you make sure that the sense of purpose can only be
the sense of purpose can only be
the sense of purpose can only be accomplished if you make profits and the
accomplished if you make profits and the
accomplished if you make profits and the only way to make profits is through
only way to make profits is through
only way to make profits is through purpose and that’s why we you know use
purpose and that’s why we you know use
purpose and that’s why we you know use the term performance with purpose
the term performance with purpose
the term performance with purpose linking both together and I think that’s
linking both together and I think that’s
linking both together and I think that’s what’s excited Millennials in particular
what’s excited Millennials in particular
what’s excited Millennials in particular and what’s excited the Boomers to even
and what’s excited the Boomers to even
and what’s excited the Boomers to even stay longer in the workforce because
stay longer in the workforce because
stay longer in the workforce because they actually feel they’re contributing
they actually feel they’re contributing
they actually feel they’re contributing to the future of society as opposed to
to the future of society as opposed to
to the future of society as opposed to walking and picking a paycheck and
walking and picking a paycheck and
walking and picking a paycheck and leaving my daughter would say to my
leaving my daughter would say to my
leaving my daughter would say to my daughters would say to you that what
daughters would say to you that what
daughters would say to you that what I’ve always told them and what they’ve
I’ve always told them and what they’ve
I’ve always told them and what they’ve told me is to follow my dreams follow
told me is to follow my dreams follow
told me is to follow my dreams follow their dreams I remember one particular
their dreams I remember one particular
their dreams I remember one particular incident and my daughter Tara is here so
incident and my daughter Tara is here so
incident and my daughter Tara is here so she’s gonna be embarrassed if I tell you
she’s gonna be embarrassed if I tell you
she’s gonna be embarrassed if I tell you the story she was at the convent of the
the story she was at the convent of the
the story she was at the convent of the Sacred Heart and Greenwich
Sacred Heart and Greenwich
Sacred Heart and Greenwich all her life she went there when she was
all her life she went there when she was
all her life she went there when she was three she just graduated a few months
three she just graduated a few months
three she just graduated a few months ago and in Sacred Heart I think the
ago and in Sacred Heart I think the
ago and in Sacred Heart I think the third Wednesday of every month they have
third Wednesday of every month they have
third Wednesday of every month they have Mother’s coffee I think that’s a plot
Mother’s coffee I think that’s a plot
Mother’s coffee I think that’s a plot against working women because how can I
against working women because how can I
against working women because how can I show up at a mother’s coffee on
show up at a mother’s coffee on
show up at a mother’s coffee on Wednesday morning at nine o’clock so I
Wednesday morning at nine o’clock so I
Wednesday morning at nine o’clock so I didn’t so Tara would say mom you didn’t
didn’t so Tara would say mom you didn’t
didn’t so Tara would say mom you didn’t show up for Mother’s coffee the first
show up for Mother’s coffee the first
show up for Mother’s coffee the first couple of times I’ve been through guilt
couple of times I’ve been through guilt
couple of times I’ve been through guilt so third time I said we were we’re gonna
so third time I said we were we’re gonna
so third time I said we were we’re gonna come up with some coping mechanism here
come up with some coping mechanism here
come up with some coping mechanism here so next time she said mommy didn’t come
so next time she said mommy didn’t come
so next time she said mommy didn’t come for class coffee I go yeah but so-and-so
for class coffee I go yeah but so-and-so
for class coffee I go yeah but so-and-so didn’t come so-and-so didn’t come XYZ
didn’t come so-and-so didn’t come XYZ
didn’t come so-and-so didn’t come XYZ didn’t come so it’s my way of saying I’m
didn’t come so it’s my way of saying I’m
didn’t come so it’s my way of saying I’m not that bad a mom you know they didn’t
not that bad a mom you know they didn’t
not that bad a mom you know they didn’t show up too it was true many of them
show up too it was true many of them
show up too it was true many of them didn’t show up you out it that that was
didn’t show up you out it that that was
didn’t show up you out it that that was nice
nice
nice no it’s a coping mechanism you all have
no it’s a coping mechanism you all have
no it’s a coping mechanism you all have to find our own coping mechanisms but so
to find our own coping mechanisms but so
to find our own coping mechanisms but so then when she came back home that
then when she came back home that
then when she came back home that evening I said Terry you know you keep
evening I said Terry you know you keep
evening I said Terry you know you keep saying I don’t make your class coffees
saying I don’t make your class coffees
saying I don’t make your class coffees would you like me to quit my job and
would you like me to quit my job and
would you like me to quit my job and stay home I asked her this question and
stay home I asked her this question and
stay home I asked her this question and I thought she said yeah great idea do
I thought she said yeah great idea do
I thought she said yeah great idea do that she looked at me and she said mom
that she looked at me and she said mom
that she looked at me and she said mom are you nuts you work so hard to get
are you nuts you work so hard to get
are you nuts you work so hard to get here follow your dreams mom I’ll be okay
here follow your dreams mom I’ll be okay
here follow your dreams mom I’ll be okay Wow this is curvy road
Wow this is curvy road
Wow this is curvy road [Applause]
[Applause]
[Applause] for boarding that answer I have never
for boarding that answer I have never
for boarding that answer I have never forgotten an answer because both my kids
forgotten an answer because both my kids
forgotten an answer because both my kids said to me mom follow your dreams you
said to me mom follow your dreams you
said to me mom follow your dreams you came to the United States with nothing
came to the United States with nothing
came to the United States with nothing $50 in your pocket and you know you
$50 in your pocket and you know you
$50 in your pocket and you know you worked I worked as a receptionist at
worked I worked as a receptionist at
worked I worked as a receptionist at Yale from midnight to 5:00 a.m. because
Yale from midnight to 5:00 a.m. because
Yale from midnight to 5:00 a.m. because that paid 385 an hour versus 335 which
that paid 385 an hour versus 335 which
that paid 385 an hour versus 335 which was the minimum wage and 150 cents more
was the minimum wage and 150 cents more
was the minimum wage and 150 cents more an hour because if I didn’t have that I
an hour because if I didn’t have that I
an hour because if I didn’t have that I couldn’t buy groceries another month and
couldn’t buy groceries another month and
couldn’t buy groceries another month and so that’s what I did to put myself
so that’s what I did to put myself
so that’s what I did to put myself through school and I’ve told them these
through school and I’ve told them these
through school and I’ve told them these stories they look at all that and they
stories they look at all that and they
stories they look at all that and they go mom you’ve done so much to get here
go mom you’ve done so much to get here
go mom you’ve done so much to get here follow your dreams
follow your dreams
follow your dreams so I tell them always below follow your
so I tell them always below follow your
so I tell them always below follow your dreams well on a relative basis yes I’ve
dreams well on a relative basis yes I’ve
dreams well on a relative basis yes I’ve had it all okay on a relative basis I’m
had it all okay on a relative basis I’m
had it all okay on a relative basis I’m very fortunate to have a wonderful
very fortunate to have a wonderful
very fortunate to have a wonderful husband two great kids a very tight-knit
husband two great kids a very tight-knit
husband two great kids a very tight-knit family an awesome job with a great team
family an awesome job with a great team
family an awesome job with a great team but you know to get here and to stay
but you know to get here and to stay
but you know to get here and to stay here I mean lots of trade-offs lots of
here I mean lots of trade-offs lots of
here I mean lots of trade-offs lots of sacrifices you know under the water a
sacrifices you know under the water a
sacrifices you know under the water a lot of collateral damage but I think
lot of collateral damage but I think
lot of collateral damage but I think somehow I’ve had the strength to power
somehow I’ve had the strength to power
somehow I’ve had the strength to power through all of that can you have it all
through all of that can you have it all
through all of that can you have it all that’s the big question in this
that’s the big question in this
that’s the big question in this definition I think if you have the right
definition I think if you have the right
definition I think if you have the right support system if you have an
support system if you have an
support system if you have an understanding spouse if you want to be
understanding spouse if you want to be
understanding spouse if you want to be married and if you’re willing to make
married and if you’re willing to make
married and if you’re willing to make all the trade-offs that you need to make
all the trade-offs that you need to make
all the trade-offs that you need to make you can’t have it all but while you do
you can’t have it all but while you do
you can’t have it all but while you do all that there will be heartache there
all that there will be heartache there
all that there will be heartache there will be pain there will be some
will be pain there will be some
will be pain there will be some collateral damage underneath the surface
collateral damage underneath the surface
collateral damage underneath the surface I’ve got to live with it whatever you do
I’ve got to live with it whatever you do
I’ve got to live with it whatever you do throw yourself into it throw your head
throw yourself into it throw your head
throw yourself into it throw your head heart and hands into it I look at my job
heart and hands into it I look at my job
heart and hands into it I look at my job not as a job I look at it as a calling
not as a job I look at it as a calling
not as a job I look at it as a calling as a passion and I don’t care about the
as a passion and I don’t care about the
as a passion and I don’t care about the hours I don’t care about the hardship
hours I don’t care about the hardship
hours I don’t care about the hardship because to me everything is a joy so
because to me everything is a joy so
because to me everything is a joy so whatever you do please look upon it as a
whatever you do please look upon it as a
whatever you do please look upon it as a calling and a passion not as a job not
calling and a passion not as a job not
calling and a passion not as a job not as something temporary I think the CEO
as something temporary I think the CEO
as something temporary I think the CEO of today not only has to have leadership
of today not only has to have leadership
of today not only has to have leadership skills and an IQ there’s got to be a
skills and an IQ there’s got to be a
skills and an IQ there’s got to be a healthy dose of EQ the emotional side
healthy dose of EQ the emotional side
healthy dose of EQ the emotional side because Millennials today young people
because Millennials today young people
because Millennials today young people today wanna come to work for a company
today wanna come to work for a company
today wanna come to work for a company that cares about them they want to feel
that cares about them they want to feel
that cares about them they want to feel connected to the company
connected to the company
connected to the company and I think it’s critically important
and I think it’s critically important
and I think it’s critically important that we humanize the CEO the CEO cannot
that we humanize the CEO the CEO cannot
that we humanize the CEO the CEO cannot be this imperialist and sitting there
be this imperialist and sitting there
be this imperialist and sitting there but a human right the senior we have to
but a human right the senior we have to
but a human right the senior we have to remove the barriers between the CEO and
remove the barriers between the CEO and
remove the barriers between the CEO and the front line and that requires a new
the front line and that requires a new
the front line and that requires a new skill too so I don’t want to say it’s me
skill too so I don’t want to say it’s me
skill too so I don’t want to say it’s me but I think a lot of women CEOs actually
but I think a lot of women CEOs actually
but I think a lot of women CEOs actually can do pretty well in today’s
can do pretty well in today’s
can do pretty well in today’s environment because by nature we are we
environment because by nature we are we
environment because by nature we are we humanize ourselves a lot more because
humanize ourselves a lot more because
humanize ourselves a lot more because that’s the way we’ve been brought up and
that’s the way we’ve been brought up and
that’s the way we’ve been brought up and we listen a lot more I think we stop and
we listen a lot more I think we stop and
we listen a lot more I think we stop and ask for directions
ask for directions
ask for directions you know there’s so much we do and I
you know there’s so much we do and I
you know there’s so much we do and I think that today’s world I mean there’s
think that today’s world I mean there’s
think that today’s world I mean there’s a new breed of CEOs have come up men and
a new breed of CEOs have come up men and
a new breed of CEOs have come up men and women who are doing a very very nice job
women who are doing a very very nice job
women who are doing a very very nice job but all of them I think are a new breed
but all of them I think are a new breed
but all of them I think are a new breed that’s learning that the world is
that’s learning that the world is
that’s learning that the world is completely different and recognizing
completely different and recognizing
completely different and recognizing that EQ is as important as IQ that’s
that EQ is as important as IQ that’s
that EQ is as important as IQ that’s what I’m trying to focus on as much as I
what I’m trying to focus on as much as I
what I’m trying to focus on as much as I can thank you guys so much for watching
can thank you guys so much for watching
can thank you guys so much for watching I made this video because I knew Shah
I made this video because I knew Shah
I made this video because I knew Shah asked me to if there’s a famous
asked me to if there’s a famous
asked me to if there’s a famous entrepreneur that you would like me to
entrepreneur that you would like me to
entrepreneur that you would like me to profile next check out the link in the
profile next check out the link in the
profile next check out the link in the description and go and cast your vote
description and go and cast your vote
description and go and cast your vote I’d also love to know what did you learn
I’d also love to know what did you learn
I’d also love to know what did you learn from this video that had the biggest
from this video that had the biggest
from this video that had the biggest impact on you what lesson are you going
impact on you what lesson are you going
impact on you what lesson are you going to take and immediately apply it somehow
to take and immediately apply it somehow
to take and immediately apply it somehow in your life or in your business leaving
in your life or in your business leaving
in your life or in your business leaving the comments below I’m really curious to
the comments below I’m really curious to
the comments below I’m really curious to find out I also want to give a quick
find out I also want to give a quick
find out I also want to give a quick shout out to Krishna Kumar Krishna thank
shout out to Krishna Kumar Krishna thank
shout out to Krishna Kumar Krishna thank you so much for painting up a copy of my
you so much for painting up a copy of my
you so much for painting up a copy of my book you’re one worth taking a picture
book you’re one worth taking a picture
book you’re one worth taking a picture of one of the inside pages and posting
of one of the inside pages and posting
of one of the inside pages and posting it online I’m always curious to know
it online I’m always curious to know
it online I’m always curious to know what page is really resonates with
what page is really resonates with
what page is really resonates with people so thank you so much for sharing
people so thank you so much for sharing
people so thank you so much for sharing that and I’m really glad that you
that and I’m really glad that you
that and I’m really glad that you enjoyed the book thank you guys again
enjoyed the book thank you guys again
enjoyed the book thank you guys again for watching I believe in you hope you
for watching I believe in you hope you
for watching I believe in you hope you continue to believe in yourself and
continue to believe in yourself and
continue to believe in yourself and whatever your one word is much love I’ll
whatever your one word is much love I’ll
whatever your one word is much love I’ll see you soon
I would love to know what skills or
I would love to know what skills or experiences Indra would suggest as
experiences Indra would suggest as
experiences Indra would suggest as essential for future leaders oh great
essential for future leaders oh great
essential for future leaders oh great question I’ve always talked about my
question I’ve always talked about my
question I’ve always talked about my five C’s model and let me talk about
five C’s model and let me talk about
five C’s model and let me talk about them again
them again
them again the first is competency I think anybody
the first is competency I think anybody
the first is competency I think anybody wants to be a future leader should have
wants to be a future leader should have
wants to be a future leader should have a hip-pocket skill they everybody looks
a hip-pocket skill they everybody looks
a hip-pocket skill they everybody looks at and says XYZ is the go-to person for
at and says XYZ is the go-to person for
at and says XYZ is the go-to person for that skill because unless you’re really
that skill because unless you’re really
that skill because unless you’re really known for something and not just as a
known for something and not just as a
known for something and not just as a generalist you don’t stand out from the
generalist you don’t stand out from the
generalist you don’t stand out from the pack but in order to be competent at
pack but in order to be competent at
pack but in order to be competent at something you’ve got to be a lifelong
something you’ve got to be a lifelong
something you’ve got to be a lifelong student because you’ve got to constantly
student because you’ve got to constantly
student because you’ve got to constantly refine your knowledge of that subject so
refine your knowledge of that subject so
refine your knowledge of that subject so that you remain a head and a breast of
that you remain a head and a breast of
that you remain a head and a breast of everything that goes on that field first
everything that goes on that field first
everything that goes on that field first the second I’d say is courage and
the second I’d say is courage and
the second I’d say is courage and confidence it’s a pair you can be very
confidence it’s a pair you can be very
confidence it’s a pair you can be very very competent but if you’re not willing
very competent but if you’re not willing
very competent but if you’re not willing to speak out if you’re not willing to
to speak out if you’re not willing to
to speak out if you’re not willing to have the confidence based on your
have the confidence based on your
have the confidence based on your knowledge what’s the point right you
knowledge what’s the point right you
knowledge what’s the point right you just roll over so courage and confidence
just roll over so courage and confidence
just roll over so courage and confidence are very important the third is
are very important the third is
are very important the third is communication skills you cannot over
communication skills you cannot over
communication skills you cannot over invest in communication skills written
invest in communication skills written
invest in communication skills written and oral communications because as a
and oral communications because as a
and oral communications because as a leader you constantly have to mobilize
leader you constantly have to mobilize
leader you constantly have to mobilize the troops I can tell you when I first
the troops I can tell you when I first
the troops I can tell you when I first came to the United States
came to the United States
came to the United States I used to debate the nice to be on
I used to debate the nice to be on
I used to debate the nice to be on debating teams but I used to speak so
debating teams but I used to speak so
debating teams but I used to speak so fast because culturally I grew up in an
fast because culturally I grew up in an
fast because culturally I grew up in an environment with people spoke very fast
environment with people spoke very fast
environment with people spoke very fast fortunately Yale had a requirement that
fortunately Yale had a requirement that
fortunately Yale had a requirement that unless you pass the communications
unless you pass the communications
unless you pass the communications course you couldn’t graduate from the
course you couldn’t graduate from the
course you couldn’t graduate from the first year the second year in business
first year the second year in business
first year the second year in business school I flunked the first time I took
school I flunked the first time I took
school I flunked the first time I took the communications course so the summer
the communications course so the summer
the communications course so the summer I took it again which was the best thing
I took it again which was the best thing
I took it again which was the best thing that happened because I learned to sync
that happened because I learned to sync
that happened because I learned to sync my brain with my my output from my mouth
my brain with my my output from my mouth
my brain with my my output from my mouth and so I started to slow down what I was
and so I started to slow down what I was
and so I started to slow down what I was saying huge difference so I encourage
saying huge difference so I encourage
saying huge difference so I encourage all of you invest in communication
all of you invest in communication
all of you invest in communication skills critically important the fourth
skills critically important the fourth
skills critically important the fourth skill I’d say is consistency it’s
skill I’d say is consistency it’s
skill I’d say is consistency it’s important that leaders are consistent
important that leaders are consistent
important that leaders are consistent you can change your mind but change your
you can change your mind but change your
you can change your mind but change your mind against a consistent framework
mind against a consistent framework
mind against a consistent framework because if you’re not consistent people
because if you’re not consistent people
because if you’re not consistent people are always taking guests
are always taking guests
are always taking guests what you’re doing so be consistent and
what you’re doing so be consistent and
what you’re doing so be consistent and the last kill is your compass integrity
the last kill is your compass integrity
the last kill is your compass integrity is critical in this job you can be
is critical in this job you can be
is critical in this job you can be competent you can be Courage’s have
competent you can be Courage’s have
competent you can be Courage’s have confidence be a great communicator be
confidence be a great communicator be
confidence be a great communicator be consistent but if you don’t have
consistent but if you don’t have
consistent but if you don’t have integrity that compass doesn’t point
integrity that compass doesn’t point
integrity that compass doesn’t point true north everything comes crashing
true north everything comes crashing
true north everything comes crashing down as we’ve seen in recent times so
down as we’ve seen in recent times so
down as we’ve seen in recent times so again it’s the five C model and that’s
again it’s the five C model and that’s
again it’s the five C model and that’s what I’ve operated against for all my
what I’ve operated against for all my
what I’ve operated against for all my life ever if you had to think of one
life ever if you had to think of one
life ever if you had to think of one word that’s most important to you or
word that’s most important to you or
word that’s most important to you or that sums your Apple that would be to
that sums your Apple that would be to
that sums your Apple that would be to like a little beacon hey believe nation
like a little beacon hey believe nation
like a little beacon hey believe nation if you want to know what the most
if you want to know what the most
if you want to know what the most important one word is for Tony Robbins
important one word is for Tony Robbins
important one word is for Tony Robbins Gary Vaynerchuk Oprah Winfrey will.i.am
Gary Vaynerchuk Oprah Winfrey will.i.am
Gary Vaynerchuk Oprah Winfrey will.i.am and Howard Schultz I have a very special
and Howard Schultz I have a very special
and Howard Schultz I have a very special secret video for you check the
secret video for you check the
secret video for you check the description for details
description for details
description for details [Music]
”
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