Yes
OK
Prove it. How much? Give me a number so that I know how much.
Because when you met her, you did not like her yet.
Yet? But now you love her!
Tell me on which day you started to love her.
It is an impossible question.
But it is not that it does not exist. It is easier to prove during the time.
This works the same with leadership.
It’s about the transition.
Ok, you go to the gym and you are exercising.
You’re done and looking in the mirror, and you see … nothing.
And if you go to the gym the next day and you’re done and you look back in the mirror ..
Then you see nothing again, right?
Apparently there is no result that you can measure.
So it will not be effective.
So we stop.
Or …. if you fundamentally believe that this is the right training.
You keep it full.
Just like in a relationship. I bought flowers and wished her a nice birthday …
And she does not love me …. I give up clearly.
You know .. That’s not what happens. If you believe that there is something between you,
Then you take care of dedication.
You surrender to repetition and practice.
You can ruin it. You can eat chocolate cake one day and then skip it for 2 days.
That is allowed. But if you stay constant
I do not know exactly which day
but I’m sure you’ll be fit. I know that.
And that works the same in a relationship.
It’s not about the outings, it’s not about the intensity,
It’s about keeping you going.
If you only go to the dentist twice a year, your teeth will fall out.
You have to brush your teeth twice a day for two minutes
What does two minutes of brushing twice a day for your teeth?
Nothing!
Unless you do it every day. Twice two minutes a day.
It’s about keeping you going.
Nine hours of sport does not make you fit.
Exercising every day for twenty minutes makes you fit.
The problem is that we give intense guidance.
We have two days to meet. We invite many speakers and give everyone a certificate.
You are a leader !!
This is the same as going to the dentist. They are very important.
It is good to teach and help us to remember things
But it’s all about the daily practice of all the monotonous, small and boring things
such as brushing your teeth, which are most important.
She did not fall in love with you because you remembered her birthday and bought flowers for her on Valentine’s Day.
She fell in love with you because you said good morning in the morning before you picked up your phone.
She fell in love with you because you went to the fridge and brought her a drink without her having to ask.
She fell in love with you because
when you had a fantastic day at work
And she came home and had a terrible day
Then you did not say … Yes, yes, but let me tell you about my day.
You sat down and listened to her terrible day
And you did not say anything about your fantastic day.
That is why she started to love you.
I can not tell you on what day this was and what you specifically did
It was the sum of all the things you did.
That she woke up one day, as if she pressed a button and thought
I love him.
Leadership is exactly the same.
There is no invention,
There is nothing I can tell you what to do so that the employees trust you.
It just does not work that way.
It is a sum
From a lot, a lot of little things.
everyone keeps to himself and it does not matter.
Literally!
Nonsense. People look at the small things of good leadership and say that will not work.
And you are absolutely right!
But if you do it constantly and you do it in combination with many other small things.
Like, say good morning to someone.
Looking into someone’s eyes
My friend, George (is a 3 star marine) says his test for leadership, and I think it’s fantastic ..
A good leader asks someone how his day has gone.
You are sincerely interested in the answer.
And how often do we run to a meeting when someone asks how it goes
and you call, I speak to you later I am too late for a meeting.
If you ask the question, you stand still and listen to the answer.
It is these small things that you do
Always and again
That people are going to say, I love my job.
Not I like my work
I like my work; yes, I like the challenge, it’s well paid and people are fun.
I mean my work
I do not want to work anywhere else.
I do not care how much someone else wants to pay.
I am committed to the people here, and I care for them as if it were my family.
We have colleagues and employees in companies
They have brothers and sisters in the military service.
That’s how they think about each other.
If you really have a strong cooperative culture
then people will think about each other as brothers and sisters.
Not like, it feels like family
No, brothers and sisters.
Deep love, argue but love will not go away.
Even more hassle, love will not go away.
And I fight with my sister, but if you threaten my sister you are dealing with me.
We always fight
But no one will hurt each other and if something from outside is negative
Stand in front of a unit.
Brothers and sisters
But how do you create the feeling of brothers and sisters with strangers?
Common faith, common values
Do you know
Parents, in other words, managers who care about the success of their children.
They care about their children, educate them well and teach them skills, discipline that are necessary.
Help them to gain self-confidence so that they can achieve more than you ever imagined yourself to achieve.
That is leadership!
A sincere love and dedication to the people who commit their lives to this company.
That is such a brilliant representation,
It is that simple
And so beautiful
And so incredibly hard work.
Yes, that is true, but not again.
This is why it is so
You said it already, it’s difficult to measure, right?
It is hard for me to show ..
It is difficult to measure in the short term
It is very easy to measure in the long term.
In the long run, traditional statistics go up.
All your turnover, market share and ownership. Traditional statistics will rise.
And more importantly … they will rise more stable.
You are able to better control difficult times
Because people will come together and will not leave the ‘ship’.
In the long run, traditional statistics continue to go well.
But the turnover will also be lower in the long term.
You do not have to receive new employees so often.
In the long run, you will discover that loyalty is much higher.
That employees will reject better paying jobs.
In the long term, all traditional statistics will still be good
And more..
Only the short term is difficult to measure.
How will I say this. There is something else between those two ..
To use your example
If you have to go to the gym for 6 months
Before you see any results, no one will.
And there are so many different ways to exercise.
The most important thing is to know who to listen to.
The most important thing is to know what to look for.
If you do not experience an increase in muscle, you probably have to do something different.
That is immediately and I know that immediately.
If you do not experience change within a few weeks.
Then you probably do not eat well.
So there are certainly things that you can see
Because you do something that damages the muscles, you do not give your body any vitamen that needs it
That is all true.
I sit here and think, it can be really that simple.
My faith is getting bigger that
A cause for a good leader is that you can make a connection
How do you make a connection?
You have given a few simple examples. And they are all incredibly true.
Ask how someone was his day and listen sincerely to the answer.
And give what the answer is.
Spending time together can be an effective result in the relationship with my wife.
While it may not really be time together.
And one of the things that I’ve struggled with myself is
As the organization grows, making time on an individual level becomes increasingly difficult.
So then you will focus on developing the environment.
But if you lose the connection with the real contact.
Like … I know this person and I can see when someone has a bad day.
And sincerely showing interest, what we as humans possess, is why learning is so important.
You wrap it in the truth of human experiences.
You pack it in how people actually connect.
Really look at each other, and see if something arrives or not.
Everything is super real, and as an organization
you know that on the shop floor
then I am sure this will work.
And I really believe in it on a macro level.
But I want to know, because there are so many ways
and you can give it a push in both directions.
To create something that
and maybe it’s as simple as, here this is what I’m using now.
The sound of laughter that I hear in the office, maybe it’s stupid. I do not know.
But I really do that, and I think all day. How much laughter did I hear today?
And it feels to me like .. when everyone … and it really takes effort to make a connection with everyone.
To make everyone empathetic and all that kind of things
Then you lower the resistance of people
And a logical consequence of this is that you make jokes with each other.
And then you hear that laugh bubble
And when it gets really busy and stressful
Then I can literally hear that the sound is decreasing and I feel that it is going down.
Look, That’s a human reaction
Just as you know how your body feels after a good workout, you also know how your body feels after a fatty meal.
You know that one is good for you and the other is not.
Despite how nice it is.
And that is the problem with profit in the short term.
They feel very well in the short term
So we are very very well trained social beings.
We are very good social beings who can adapt to us.
We can feel social inconvenience
And we can also feel it when things are going well.
You can feel it. Look, you said, “I’m laughing at the office.”
We are not … we do not walk with blinkers.
Like I said, we were made to do this.
That is why we can ‘sense’ whether someone can be trusted or not
That’s why we keep our wall up.
Oh, the results are great, but I would not trust him.
Just like in your own life. I trust her with everything. With my children, my money, everything.
So we are beings who can tune in well, but
But I want to warn you about your tactics of laughter. Which in itself is a good one.
Is that when you set a scale this also slows down in people.
As I said earlier, we are not made for populations larger than about 150 people.
That is the name of Dunbar.
Robin Dunbar, a professor at Cambrigdge University has made a theory about this.
He says that we can not have good relationships with more than 100 to 150 people.
He describes a good relationship as when you are in a bar with a group of friends
And someone comes in, would you ask him to join or not.
And it is about 150 that we would not ask to participate.
And if you think about the reason, then it is perfectly logical.
And that is that there are two limiting factors
One is time, if you only give two minutes to every person you know
Then you do not make good friends.
and the other is memory. You just can not remember everyone.
And this is why leadership becomes so interesting.
Because when you have a business with a lot of people
5, 6, 7, 800 people, 1000, 2000, 5000 people.
It is clear that you can not know everyone personally.
And as a CEO says: I care about all my people, you have no idea.
Some people who work for you are real and some people are bastards.
You do not care about them.
So it is a statement that makes no sense.
But what you can say is that you care so much about the people you know the name of,
and recognizes the faces.
And I care a lot about our leadership
And I make sure they get the tools every day and I care for them with only one goal
and that is that they take care of the people they manage.
And I want everyone to take care of the people they are responsible for.
And at the time when you’re all down, where the big people are, because the seniors there are only 20, right?
Where the real 1000 people stand
They feel that 100 or 150 can look up to their direct supervisor.
To their direct managers
And can say, that person cares about me.
That is our boss, that is my boss, that is my leader.
Not, the leader, it’s the CEO,
That is my manager, my boss
My leader. Sometimes you are fired.
Sometimes you get into trouble
Sometimes you lose your job and your successor receives all compliments.
That is all true.
And the courage to do good during an overwhelming workload
Only the best leaders have that courage.
Only the best leaders.
And this is what is foolish about it
Courage is not a deep internal steadfastness.
You do not have to dig deep to find courage.
It just does not exist.
Courage is external.
Our courage comes from the support we feel from others.
In other words, when someone, when you get the feeling
that someone is behind you
When you know that if one admits one day you can not
Then there is someone and says, I am there for you.
You can do this.
That is what gives you the courage to do that difficult thing.
He is not going to an ‘ashram’ to find himself anywhere in four weeks,
And then to come back and find the courage.
That is not what happens.
It is the relationships that promote us
It’s about the people around us who love us, take care of us and believe in us.
And when we have these relationships, we will find the courage to do the right thing.
And when you act with courage, you will inspire the people in the organization to act with courage.
In other words, it is still an external thing.
But that’s what inspiration is, right?
I am inspired to follow your example.
but these relationships
that we cherish
about the period of a lifetime.
will not only make us the good leaders we have to be
and hopefully can be
but they will often save your life.
They save you from depression, they save you from
give up, they save you from all kinds of negative feelings.
about your own ability to do things and about your own future.
When someone just says, I love you. And I’ll stand behind you whatever happens.
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