morning everybody for some moment I figured I was in a dance show and I can
figured I was in a dance show and I can
figured I was in a dance show and I can dance with never mind I’ve got a
dance with never mind I’ve got a
dance with never mind I’ve got a question for you why is it so many
question for you why is it so many
question for you why is it so many people have a shitty job or maybe I
people have a shitty job or maybe I
people have a shitty job or maybe I should ask do you have a shitty job now
should ask do you have a shitty job now
should ask do you have a shitty job now I won’t ask for a raise of hands because
I won’t ask for a raise of hands because
I won’t ask for a raise of hands because I guess you all have find jobs your TEDx
I guess you all have find jobs your TEDx
I guess you all have find jobs your TEDx audience I get that but listen carefully
audience I get that but listen carefully
audience I get that but listen carefully to some friends of yours in a bar when
to some friends of yours in a bar when
to some friends of yours in a bar when you’re discussing work are they
you’re discussing work are they
you’re discussing work are they typically happy or do they tell stories
typically happy or do they tell stories
typically happy or do they tell stories like well the energy is really being
like well the energy is really being
like well the energy is really being sucked out of me at work I hate it
sucked out of me at work I hate it
sucked out of me at work I hate it because of my boss my co-workers
because of my boss my co-workers
because of my boss my co-workers whatever why is that why can’t a job
whatever why is that why can’t a job
whatever why is that why can’t a job just be like and why do you want to
just be like and why do you want to
just be like and why do you want to listen to me that’s also a good question
listen to me that’s also a good question
listen to me that’s also a good question maybe that let me get me some street
maybe that let me get me some street
maybe that let me get me some street credibility to you guys my name is
credibility to you guys my name is
credibility to you guys my name is Walter Smith and I’m Dutch as you might
Walter Smith and I’m Dutch as you might
Walter Smith and I’m Dutch as you might hear I’m from Delft I’m a physicist by
hear I’m from Delft I’m a physicist by
hear I’m from Delft I’m a physicist by study I can program and I started my own
study I can program and I started my own
study I can program and I started my own company a software company and I did
company a software company and I did
company a software company and I did pretty well took from 20 years but I
pretty well took from 20 years but I
pretty well took from 20 years but I have some 550 employees now in nine
have some 550 employees now in nine
have some 550 employees now in nine countries so we did something right
countries so we did something right
countries so we did something right and I never imagined that we could get
and I never imagined that we could get
and I never imagined that we could get there but the most amazing story is we
there but the most amazing story is we
there but the most amazing story is we at some point applied for a best
at some point applied for a best
at some point applied for a best employer kind of survey if it’s cool
employer kind of survey if it’s cool
employer kind of survey if it’s cool like we want to see how you set yourself
like we want to see how you set yourself
like we want to see how you set yourself apart so people had to fill in
apart so people had to fill in
apart so people had to fill in questionnaires and then we were being
questionnaires and then we were being
questionnaires and then we were being called by professor who did this survey
called by professor who did this survey
called by professor who did this survey she was a professor in organizational
she was a professor in organizational
she was a professor in organizational psychology she wants to visit us not
psychology she wants to visit us not
psychology she wants to visit us not fine Miami’s doom then it turned out
fine Miami’s doom then it turned out
fine Miami’s doom then it turned out that we were very high up in at ranking
that we were very high up in at ranking
that we were very high up in at ranking especially on employee satisfaction it
especially on employee satisfaction it
especially on employee satisfaction it was so high that she thought that we had
was so high that she thought that we had
was so high that she thought that we had a North Korean style of filling in that
a North Korean style of filling in that
a North Korean style of filling in that survey basically she just wanted to
survey basically she just wanted to
survey basically she just wanted to check whether or not fraudsters we
check whether or not fraudsters we
check whether or not fraudsters we weren’t then she invited me to one of
weren’t then she invited me to one of
weren’t then she invited me to one of her lectures at university okay it’s
her lectures at university okay it’s
her lectures at university okay it’s cool and novelty for me I want to do
cool and novelty for me I want to do
cool and novelty for me I want to do so she gave a lecture to an audience to
so she gave a lecture to an audience to
so she gave a lecture to an audience to free young students or so and then I had
free young students or so and then I had
free young students or so and then I had to come up and she introduced me as
to come up and she introduced me as
to come up and she introduced me as follows dear class I’ve got a confession
follows dear class I’ve got a confession
follows dear class I’ve got a confession to make I fallen in love it’s a bit
to make I fallen in love it’s a bit
to make I fallen in love it’s a bit weird for a women of my age but I’ve
weird for a women of my age but I’ve
weird for a women of my age but I’ve fallen in love with a company and I
fallen in love with a company and I
fallen in love with a company and I figured are you talking to my company
figured are you talking to my company
figured are you talking to my company it’s kind of weird isn’t it not a data
it’s kind of weird isn’t it not a data
it’s kind of weird isn’t it not a data point at one point in time we got an
point at one point in time we got an
point at one point in time we got an email from a client of ours fairly large
email from a client of ours fairly large
email from a client of ours fairly large corporate and basically asked can we
corporate and basically asked can we
corporate and basically asked can we please have a chat with someone in
please have a chat with someone in
please have a chat with someone in management or HR or an MD or something
management or HR or an MD or something
management or HR or an MD or something yeah why do you want that
yeah why do you want that
yeah why do you want that well we noticed that you’re a nice
well we noticed that you’re a nice
well we noticed that you’re a nice company how’s that I had a chat with her
company how’s that I had a chat with her
company how’s that I had a chat with her and she’s basically said well I’ve
and she’s basically said well I’ve
and she’s basically said well I’ve worked in this industry for quite some
worked in this industry for quite some
worked in this industry for quite some years and I’ve worked with a lot of
years and I’ve worked with a lot of
years and I’ve worked with a lot of vendors but every single employee of
vendors but every single employee of
vendors but every single employee of yours is so nice and so helpful and they
yours is so nice and so helpful and they
yours is so nice and so helpful and they don’t well vis each other off you know I
don’t well vis each other off you know I
don’t well vis each other off you know I don’t know this one oh I thought it was
don’t know this one oh I thought it was
don’t know this one oh I thought it was my colleague every single one how do you
my colleague every single one how do you
my colleague every single one how do you do that
do that
do that turned out that she was in the midst of
turned out that she was in the midst of
turned out that she was in the midst of a Kerch cultural reorganization kind of
a Kerch cultural reorganization kind of
a Kerch cultural reorganization kind of program and she wanted to get some
program and she wanted to get some
program and she wanted to get some inspiration there so apparently what we
inspiration there so apparently what we
inspiration there so apparently what we have and what we do gets noticed by
have and what we do gets noticed by
have and what we do gets noticed by people that’s why you might want to
people that’s why you might want to
people that’s why you might want to listen to now what is this all about
listen to now what is this all about
listen to now what is this all about yeah I wouldn’t for myself as well to be
yeah I wouldn’t for myself as well to be
yeah I wouldn’t for myself as well to be honest what is it that makes this
honest what is it that makes this
honest what is it that makes this company apparently the people like to
company apparently the people like to
company apparently the people like to work there this professor helped me out
work there this professor helped me out
work there this professor helped me out a bit and she hinted at a theory it’s a
a bit and she hinted at a theory it’s a
a bit and she hinted at a theory it’s a novel theory it’s by Douglas McGregor if
novel theory it’s by Douglas McGregor if
novel theory it’s by Douglas McGregor if you’ve got internet look it up it’s from
you’ve got internet look it up it’s from
you’ve got internet look it up it’s from the 60s and it’s very simple theory I
the 60s and it’s very simple theory I
the 60s and it’s very simple theory I like that to be honest it says there’s
like that to be honest it says there’s
like that to be honest it says there’s two kinds of persons X type Y type and
two kinds of persons X type Y type and
two kinds of persons X type Y type and the X type are the ones that think that
the X type are the ones that think that
the X type are the ones that think that people do not want to work at all
people do not want to work at all
people do not want to work at all they hate work the only way you can get
they hate work the only way you can get
they hate work the only way you can get them to work is by the stick and carrot
them to work is by the stick and carrot
them to work is by the stick and carrot method and the y kind of people think
method and the y kind of people think
method and the y kind of people think people want to work because they think
people want to work because they think
people want to work because they think it’s fun it’s it’s a joyful thing to
it’s fun it’s it’s a joyful thing to
it’s fun it’s it’s a joyful thing to work as for yourself are your ex
work as for yourself are your ex
work as for yourself are your ex I along trails cancer I guess your TEDx
I along trails cancer I guess your TEDx
I along trails cancer I guess your TEDx o @y right and i figured yeah that’s it
o @y right and i figured yeah that’s it
o @y right and i figured yeah that’s it that’s it i I fundamentally believe in
that’s it i I fundamentally believe in
that’s it i I fundamentally believe in in the Y type I fundamentally believe
in the Y type I fundamentally believe
in the Y type I fundamentally believe that people want to work that is fun
that people want to work that is fun
that people want to work that is fun that I don’t need to stick in carrots
that I don’t need to stick in carrots
that I don’t need to stick in carrots and by the way I’m very lousy at using
and by the way I’m very lousy at using
and by the way I’m very lousy at using the stick so it doesn’t work for me
the stick so it doesn’t work for me
the stick so it doesn’t work for me anyway so it’s easier right
anyway so it’s easier right
anyway so it’s easier right you just have a company that thinks why
you just have a company that thinks why
you just have a company that thinks why is it and then you’re done
is it and then you’re done
is it and then you’re done no that’s not how it works that would be
no that’s not how it works that would be
no that’s not how it works that would be fluffy right that will be the drinking
fluffy right that will be the drinking
fluffy right that will be the drinking llama hugging World Peace kind of stuff
llama hugging World Peace kind of stuff
llama hugging World Peace kind of stuff and that’s not how it works
and that’s not how it works
and that’s not how it works but I started to realize that we did
but I started to realize that we did
but I started to realize that we did something which promoted that and that
something which promoted that and that
something which promoted that and that something was very simple employee
something was very simple employee
something was very simple employee selection we just took great effort in
selection we just took great effort in
selection we just took great effort in picking employees that fit that @y model
picking employees that fit that @y model
picking employees that fit that @y model we were looking for why kind of people
we were looking for why kind of people
we were looking for why kind of people and how do we do that now very simple a
and how do we do that now very simple a
and how do we do that now very simple a you take very big troubles in talking to
you take very big troubles in talking to
you take very big troubles in talking to people who want to work for you for it
people who want to work for you for it
people who want to work for you for it for your new applicants and if I mean a
for your new applicants and if I mean a
for your new applicants and if I mean a lot of talking I mean a lot of talking
lot of talking I mean a lot of talking
lot of talking I mean a lot of talking so like we do two interviews of two
so like we do two interviews of two
so like we do two interviews of two hours each with two of us for every
hours each with two of us for every
hours each with two of us for every single applicant and the first interview
single applicant and the first interview
single applicant and the first interview is only about soft stuff
is only about soft stuff
is only about soft stuff about your history about your life and
about your history about your life and
about your history about your life and what I realized what we did in
what I realized what we did in
what I realized what we did in interviews is talk to people and I
interviews is talk to people and I
interviews is talk to people and I wanted to see a blink in their eye
wanted to see a blink in their eye
wanted to see a blink in their eye somewhere in their life I wanted to be
somewhere in their life I wanted to be
somewhere in their life I wanted to be very happy about something they did and
very happy about something they did and
very happy about something they did and I don’t care what could be organizing a
I don’t care what could be organizing a
I don’t care what could be organizing a football tournament a party enjoying a
football tournament a party enjoying a
football tournament a party enjoying a voluntary or anything but I want to see
voluntary or anything but I want to see
voluntary or anything but I want to see that bling I want to see that you’re
that bling I want to see that you’re
that bling I want to see that you’re engaged to something because if you can
engaged to something because if you can
engaged to something because if you can do that you might be able to do it in my
do that you might be able to do it in my
do that you might be able to do it in my company as well I make my errors there I
company as well I make my errors there I
company as well I make my errors there I mean it’s not that we could do it in one
mean it’s not that we could do it in one
mean it’s not that we could do it in one go and I had some painful things there
go and I had some painful things there
go and I had some painful things there but in the end we started to get there
but in the end we started to get there
but in the end we started to get there so what basically happens is if you’ve
so what basically happens is if you’ve
so what basically happens is if you’ve got a lot of people and your hand-picked
got a lot of people and your hand-picked
got a lot of people and your hand-picked them that are why type they are going to
them that are why type they are going to
them that are why type they are going to be yeah let’s use the word self
be yeah let’s use the word self
be yeah let’s use the word self propelled you don’t have to do anything
propelled you don’t have to do anything
propelled you don’t have to do anything they’re just having fun doing their jobs
they’re just having fun doing their jobs
they’re just having fun doing their jobs oh yeah you gotta have them a bit smart
oh yeah you gotta have them a bit smart
oh yeah you gotta have them a bit smart of course that helps as well and if you
of course that helps as well and if you
of course that helps as well and if you have that you can just let them go you
have that you can just let them go you
have that you can just let them go you can give them freedom because they won’t
can give them freedom because they won’t
can give them freedom because they won’t misuse it because they’re having fun
misuse it because they’re having fun
misuse it because they’re having fun doing the job so if you come to our
doing the job so if you come to our
doing the job so if you come to our offices yes we have the obligatory what
offices yes we have the obligatory what
offices yes we have the obligatory what you have it we station and foosball and
you have it we station and foosball and
you have it we station and foosball and and everything and some people think
and everything and some people think
and everything and some people think when they join for a tour the company I
when they join for a tour the company I
when they join for a tour the company I get it you’re a fun company because
get it you’re a fun company because
get it you’re a fun company because you’ve got those gimmicks no that’s not
you’ve got those gimmicks no that’s not
you’ve got those gimmicks no that’s not it the gimmicks are there because people
it the gimmicks are there because people
it the gimmicks are there because people said hey Walter can we have a football
said hey Walter can we have a football
said hey Walter can we have a football table why because it’s fun okay and
table why because it’s fun okay and
table why because it’s fun okay and they’re playing with it and now we’re
they’re playing with it and now we’re
they’re playing with it and now we’re not checking on them because it’s it’s
not checking on them because it’s it’s
not checking on them because it’s it’s just awesome if you can just relax at
just awesome if you can just relax at
just awesome if you can just relax at some point in time if you’re fed up with
some point in time if you’re fed up with
some point in time if you’re fed up with what you were doing and then have a chat
what you were doing and then have a chat
what you were doing and then have a chat with your colleagues and by doing so the
with your colleagues and by doing so the
with your colleagues and by doing so the good thing is you get an exchange of
good thing is you get an exchange of
good thing is you get an exchange of ideas again and you get to know your
ideas again and you get to know your
ideas again and you get to know your co-workers better it’s just more fun so
co-workers better it’s just more fun so
co-workers better it’s just more fun so handpick the people find why kind of
handpick the people find why kind of
handpick the people find why kind of people and create an environment and a
people and create an environment and a
people and create an environment and a secure environment where people can just
secure environment where people can just
secure environment where people can just try things out and if you make a mistake
try things out and if you make a mistake
try things out and if you make a mistake it’s not bad because hey you’re trying
it’s not bad because hey you’re trying
it’s not bad because hey you’re trying to get somewhere now it’s not a hard and
to get somewhere now it’s not a hard and
to get somewhere now it’s not a hard and fast rule right and I ask the question
fast rule right and I ask the question
fast rule right and I ask the question are you X or Y and you want for yourself
are you X or Y and you want for yourself
are you X or Y and you want for yourself you probably said why I guess but are
you probably said why I guess but are
you probably said why I guess but are you a hundred percent why that’s a great
you a hundred percent why that’s a great
you a hundred percent why that’s a great world out there right so so people will
world out there right so so people will
world out there right so so people will have a mix of the both some will be more
have a mix of the both some will be more
have a mix of the both some will be more white some will be more X and this is
white some will be more X and this is
white some will be more X and this is where the second secret ingredient comes
where the second secret ingredient comes
where the second secret ingredient comes in you gotta have people leading the
in you gotta have people leading the
in you gotta have people leading the bunch managers that are aware of this
bunch managers that are aware of this
bunch managers that are aware of this that are aware some people are more why
that are aware some people are more why
that are aware some people are more why and some people are more X and sometimes
and some people are more X and sometimes
and some people are more X and sometimes people will have X behavior and you got
people will have X behavior and you got
people will have X behavior and you got an X on it if you’re screwing other
an X on it if you’re screwing other
an X on it if you’re screwing other people do something about it as a team
people do something about it as a team
people do something about it as a team lead because you’re screwing up for the
lead because you’re screwing up for the
lead because you’re screwing up for the whole of the company for a whole group
whole of the company for a whole group
whole of the company for a whole group that’s bad just
that’s bad just
that’s bad just address it or and it’s also very
address it or and it’s also very
address it or and it’s also very important and very difficult if people
important and very difficult if people
important and very difficult if people are in their job as a team neat you have
are in their job as a team neat you have
are in their job as a team neat you have to watch them and try to figure out are
to watch them and try to figure out are
to watch them and try to figure out are they enjoying themselves
they enjoying themselves
they enjoying themselves can I see them laughing now and then are
can I see them laughing now and then are
can I see them laughing now and then are they energetic or aren’t they and if so
they energetic or aren’t they and if so
they energetic or aren’t they and if so why it’s probably not because they hate
why it’s probably not because they hate
why it’s probably not because they hate work it’s because the work they’re doing
work it’s because the work they’re doing
work it’s because the work they’re doing doesn’t fit what they want to do now
doesn’t fit what they want to do now
doesn’t fit what they want to do now they’ve grown or they’ve they want to go
they’ve grown or they’ve they want to go
they’ve grown or they’ve they want to go another direction so what do you do as a
another direction so what do you do as a
another direction so what do you do as a team lead then ask them just in a
team lead then ask them just in a
team lead then ask them just in a personal conversation hey I’ve been
personal conversation hey I’ve been
personal conversation hey I’ve been looking at you I think you you’re not
looking at you I think you you’re not
looking at you I think you you’re not having fun anymore why is it yeah yeah
having fun anymore why is it yeah yeah
having fun anymore why is it yeah yeah good you notice no and I’m feeling bad
good you notice no and I’m feeling bad
good you notice no and I’m feeling bad about this because I like to go that way
about this because I like to go that way
about this because I like to go that way fine let’s talk about it and again you
fine let’s talk about it and again you
fine let’s talk about it and again you need the secure environment for a person
need the secure environment for a person
need the secure environment for a person to be able to say to his teammate no I’m
to be able to say to his teammate no I’m
to be able to say to his teammate no I’m not having fun here if both parties feel
not having fun here if both parties feel
not having fun here if both parties feel and accept that we’re both trying to get
and accept that we’re both trying to get
and accept that we’re both trying to get someone in a place where they can be
someone in a place where they can be
someone in a place where they can be energetic it’s better for everyone and
energetic it’s better for everyone and
energetic it’s better for everyone and luckily my company has grown over time
luckily my company has grown over time
luckily my company has grown over time so it’s way easier to try to get a
so it’s way easier to try to get a
so it’s way easier to try to get a person to another place in the company
person to another place in the company
person to another place in the company where this person can get more energy
where this person can get more energy
where this person can get more energy out of the work they’re doing and maybe
out of the work they’re doing and maybe
out of the work they’re doing and maybe we can’t and that’s sad but not a big
we can’t and that’s sad but not a big
we can’t and that’s sad but not a big problem right you know there’s other
problem right you know there’s other
problem right you know there’s other companies in the world that are also
companies in the world that are also
companies in the world that are also cool and well and you can go there as
cool and well and you can go there as
cool and well and you can go there as well but don’t stay with your company if
well but don’t stay with your company if
well but don’t stay with your company if you’re not having fun it’s a long life
you’re not having fun it’s a long life
you’re not having fun it’s a long life you have to leave this live basically so
you have to leave this live basically so
you have to leave this live basically so what should you take away with this if
what should you take away with this if
what should you take away with this if you’re an employer or think about
you’re an employer or think about
you’re an employer or think about starting your own organization or maybe
starting your own organization or maybe
starting your own organization or maybe you work in a voluntary organization in
you work in a voluntary organization in
you work in a voluntary organization in kind of managerial role make a decision
kind of managerial role make a decision
kind of managerial role make a decision for itself do I want to be an X type of
for itself do I want to be an X type of
for itself do I want to be an X type of organization or a wide type do I want to
organization or a wide type do I want to
organization or a wide type do I want to use the stick in carrots or do I want to
use the stick in carrots or do I want to
use the stick in carrots or do I want to have the self-propelled people if you do
have the self-propelled people if you do
have the self-propelled people if you do now pick them make an effort in hand
now pick them make an effort in hand
now pick them make an effort in hand picking the very
picking the very
picking the very people that fit the y model and then
people that fit the y model and then
people that fit the y model and then give them freedom and you’ll you’ll see
give them freedom and you’ll you’ll see
give them freedom and you’ll you’ll see cool things will happen and good thing
cool things will happen and good thing
cool things will happen and good thing for me as well I can lie in a hammock
for me as well I can lie in a hammock
for me as well I can lie in a hammock right because most people just do work
right because most people just do work
right because most people just do work if you’re not if you’re an employee
if you’re not if you’re an employee
if you’re not if you’re an employee that’s also fine now ask yourself am I
that’s also fine now ask yourself am I
that’s also fine now ask yourself am I an X or Y person so what kind of company
an X or Y person so what kind of company
an X or Y person so what kind of company do you want to work for but more
do you want to work for but more
do you want to work for but more importantly am I having fun in my job
importantly am I having fun in my job
importantly am I having fun in my job and if not please do something about it
and if not please do something about it
and if not please do something about it it’s your life you make a better world
it’s your life you make a better world
it’s your life you make a better world for everybody if you just try to find
for everybody if you just try to find
for everybody if you just try to find that job that really suits what you want
that job that really suits what you want
that job that really suits what you want to do and here’s the hard part that that
to do and here’s the hard part that that
to do and here’s the hard part that that that job that that really the something
that job that that really the something
that job that that really the something that you like might pay you less because
that you like might pay you less because
that you like might pay you less because well it’s what you like not what you got
well it’s what you like not what you got
well it’s what you like not what you got a lot of money from but maybe that’s the
a lot of money from but maybe that’s the
a lot of money from but maybe that’s the better choice to make
better choice to make
better choice to make because you don’t want to spend your
because you don’t want to spend your
because you don’t want to spend your life doing a shitty job thank you very
life doing a shitty job thank you very
life doing a shitty job thank you very much
much
much [Applause]
”
Be First to Comment