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From ‘Saying’ to ‘Doing’: Ctrl + Z for Advertising | Ramanuj Shastry | TEDxLBSIM


I would like to believe that I’ll spend

I would like to believe that I’ll spend the last quarter of century which is

the last quarter of century which is

the last quarter of century which is more than most of your age in the

more than most of your age in the

more than most of your age in the persuation business but unfortunately

persuation business but unfortunately

persuation business but unfortunately though what you see is advertising and

though what you see is advertising and

though what you see is advertising and the moment it comes on you want to leave

the moment it comes on you want to leave

the moment it comes on you want to leave the room

the room

the room so I am also part of the reason why you

so I am also part of the reason why you

so I am also part of the reason why you buy stuff that you don’t need with money

buy stuff that you don’t need with money

buy stuff that you don’t need with money that you don’t have to impress people

that you don’t have to impress people

that you don’t have to impress people you don’t particularly like and I’m here

you don’t particularly like and I’m here

you don’t particularly like and I’m here to tell us about all the mistakes that I

to tell us about all the mistakes that I

to tell us about all the mistakes that I have made so that you who are starting

have made so that you who are starting

have made so that you who are starting out don’t make the same mistakes and you

out don’t make the same mistakes and you

out don’t make the same mistakes and you know in process undo some of the evil

know in process undo some of the evil

know in process undo some of the evil that I have done admission I was not

that I have done admission I was not

that I have done admission I was not always a creative person I trained to be

always a creative person I trained to be

always a creative person I trained to be a manager I am an MBA from Burma be back

a manager I am an MBA from Burma be back

a manager I am an MBA from Burma be back in 1992 and I was an HR manager but

in 1992 and I was an HR manager but

in 1992 and I was an HR manager but within a year I realized that I am not

within a year I realized that I am not

within a year I realized that I am not good at it and I don’t want to do it and

good at it and I don’t want to do it and

good at it and I don’t want to do it and I don’t I didn’t know what to do about

I don’t I didn’t know what to do about

I don’t I didn’t know what to do about it until a very wise and kind friends

it until a very wise and kind friends

it until a very wise and kind friends uncle gave me this example he said beta

uncle gave me this example he said beta

uncle gave me this example he said beta if you are late for your train to Delhi

if you are late for your train to Delhi

if you are late for your train to Delhi and you reach the station in panic and

and you reach the station in panic and

and you reach the station in panic and you see a train pulling out and you

you see a train pulling out and you

you see a train pulling out and you think it’s the training to jump into it

think it’s the training to jump into it

think it’s the training to jump into it and after some time the TT competence is

and after some time the TT competence is

and after some time the TT competence is better I thought chanmi Jerry will you

better I thought chanmi Jerry will you

better I thought chanmi Jerry will you go to Chennai or you will get over the

go to Chennai or you will get over the

go to Chennai or you will get over the next Asian and go back to Delhi so I got

next Asian and go back to Delhi so I got

next Asian and go back to Delhi so I got off the train and I joined advertising

off the train and I joined advertising

off the train and I joined advertising way back in 1992 and found the entire

way back in 1992 and found the entire

way back in 1992 and found the entire business in control-z mode basically

business in control-z mode basically

business in control-z mode basically what had happened is the narsimha our

what had happened is the narsimha our

what had happened is the narsimha our government in 91 had privatized allowed

government in 91 had privatized allowed

government in 91 had privatized allowed private and foreign broadcasters to

private and foreign broadcasters to

private and foreign broadcasters to start broadcasting and from 1990 from a

start broadcasting and from 1990 from a

start broadcasting and from 1990 from a two channel D D 1 D 2 we had become a

two channel D D 1 D 2 we had become a

two channel D D 1 D 2 we had become a hundred channel country with 400 million

hundred channel country with 400 million

hundred channel country with 400 million viewers and every client wanted TV

viewers and every client wanted TV

viewers and every client wanted TV seized and from proper English print

seized and from proper English print

seized and from proper English print industry we became Hindi advertising via

industry we became Hindi advertising via

industry we became Hindi advertising via pathway

pathway

pathway like a fence and nobody knew how to do

like a fence and nobody knew how to do

like a fence and nobody knew how to do ads we didn’t have any training in

ads we didn’t have any training in

ads we didn’t have any training in audio-visual so everybody had to do

audio-visual so everybody had to do

audio-visual so everybody had to do control-z and undo and relearn

control-z and undo and relearn

control-z and undo and relearn everything but TV gave us enormous power

everything but TV gave us enormous power

everything but TV gave us enormous power TV suddenly we could reach millions any

TV suddenly we could reach millions any

TV suddenly we could reach millions any time of the day at any instant and with

time of the day at any instant and with

time of the day at any instant and with great power comes great responsibility

TV made of lazy and we replaced

TV made of lazy and we replaced persuasion which is our business with

persuasion which is our business with

persuasion which is our business with repetition we TV gave us the big hammer

repetition we TV gave us the big hammer

repetition we TV gave us the big hammer and what do you have what happens when

and what do you have what happens when

and what do you have what happens when you have a hammer in your hand

you have a hammer in your hand

you have a hammer in your hand everything looks like a nail so we

everything looks like a nail so we

everything looks like a nail so we thought if you beat up people on the

thought if you beat up people on the

thought if you beat up people on the head enough time with a message it’ll

head enough time with a message it’ll

head enough time with a message it’ll start going in and we became boring we

start going in and we became boring we

start going in and we became boring we become irritating we started bludgeoning

become irritating we started bludgeoning

become irritating we started bludgeoning people with our messages until they saw

people with our messages until they saw

people with our messages until they saw you know they started hating us but we

you know they started hating us but we

you know they started hating us but we forgot about people also with weed they

forgot about people also with weed they

forgot about people also with weed they become target audience if you please you

become target audience if you please you

become target audience if you please you know and they become statistics there

know and they become statistics there

know and they become statistics there was a marketing warfare I started

was a marketing warfare I started

was a marketing warfare I started hearing and we were the Arsenal to you

hearing and we were the Arsenal to you

hearing and we were the Arsenal to you know win areas in people’s heads and TV

know win areas in people’s heads and TV

know win areas in people’s heads and TV she obviously was the weapon of choice

she obviously was the weapon of choice

she obviously was the weapon of choice and we chose glamour over connecting we

and we chose glamour over connecting we

and we chose glamour over connecting we chose glamour over and gauging and we

chose glamour over and gauging and we

chose glamour over and gauging and we were advertising became about what

were advertising became about what

were advertising became about what people what the clients wanted and not

people what the clients wanted and not

people what the clients wanted and not what people care about

what people care about

what people care about in a decade the world changed 2004

in a decade the world changed 2004

in a decade the world changed 2004 Facebook 2005 YouTube and we started

Facebook 2005 YouTube and we started

Facebook 2005 YouTube and we started seeing videos going viral which has been

seeing videos going viral which has been

seeing videos going viral which has been short at a fraction of our TV budget by

short at a fraction of our TV budget by

short at a fraction of our TV budget by a teenager on a handycam people loved

a teenager on a handycam people loved

a teenager on a handycam people loved and shared them and we thought it’s a

and shared them and we thought it’s a

and shared them and we thought it’s a phase it’ll pass and 13 years have

phase it’ll pass and 13 years have

phase it’ll pass and 13 years have passed and we still haven’t woken up we

passed and we still haven’t woken up we

passed and we still haven’t woken up we still do boring ads that new you’re like

still do boring ads that new you’re like

still do boring ads that new you’re like waiting for 4 3 2 1 boom you can skip

waiting for 4 3 2 1 boom you can skip

waiting for 4 3 2 1 boom you can skip this ad and we’re in denial and were to

this ad and we’re in denial and were to

this ad and we’re in denial and were to wake up sometime and we are in a age

wake up sometime and we are in a age

wake up sometime and we are in a age when ad free means premium can you

when ad free means premium can you

when ad free means premium can you imagine the stage

imagine the stage

imagine the stage profess the thing is that we always new

profess the thing is that we always new

profess the thing is that we always new brand select people a brand as a

brand select people a brand as a

brand select people a brand as a personality it has a unique tone and

personality it has a unique tone and

personality it has a unique tone and manner it has a look and feel all that

manner it has a look and feel all that

manner it has a look and feel all that we knew but people do stuff no people

we knew but people do stuff no people

we knew but people do stuff no people don’t talk all the time they also do

don’t talk all the time they also do

don’t talk all the time they also do stuff and actions speak louder than

stuff and actions speak louder than

stuff and actions speak louder than words but we did we had created talking

words but we did we had created talking

words but we did we had created talking brands they did nothing people perceive

brands they did nothing people perceive

brands they did nothing people perceive us the way we behave and people perceive

us the way we behave and people perceive

us the way we behave and people perceive brands by how they behave

brands by how they behave

brands by how they behave so does time for brands to do and not

so does time for brands to do and not

so does time for brands to do and not just say and it was time to undo the

just say and it was time to undo the

just say and it was time to undo the sins of our talking by some doing and it

sins of our talking by some doing and it

sins of our talking by some doing and it was time to inspire engage and and not

was time to inspire engage and and not

was time to inspire engage and and not to irritate so here are a few example of

to irritate so here are a few example of

to irritate so here are a few example of brands that do

when I

when I survey this project I thought you’re

survey this project I thought you’re

survey this project I thought you’re crazy

crazy

crazy [Music]

[Music]

[Music] you can see like what we were going by

you can see like what we were going by

you can see like what we were going by on the screens and then you can feel it

on the screens and then you can feel it

on the screens and then you can feel it so it felt like oh we’re going past then

so it felt like oh we’re going past then

so it felt like oh we’re going past then oh now I feel that we’re going past that

oh now I feel that we’re going past that

oh now I feel that we’re going past that it’s out real well currently with the VR

it’s out real well currently with the VR

it’s out real well currently with the VR headsets it does isolate you and whereas

headsets it does isolate you and whereas

headsets it does isolate you and whereas this particularly with the children they

this particularly with the children they

this particularly with the children they were able to point things out to each

were able to point things out to each

were able to point things out to each other to really enjoy the experience

other to really enjoy the experience

other to really enjoy the experience communally

communally

communally [Music]

if someone in my generation someone in

if someone in my generation someone in school today could be in first people in

school today could be in first people in

school today could be in first people in Mars

Mars

Mars [Music]

[Music]

[Music] this is what I mean when I say do this

this is what I mean when I say do this

this is what I mean when I say do this is doesn’t irritate you this inspires

is doesn’t irritate you this inspires

is doesn’t irritate you this inspires you

you

you this is this connects with a generation

this is this connects with a generation

this is this connects with a generation of scientists and engineers were in

of scientists and engineers were in

of scientists and engineers were in great school today and brings alive the

great school today and brings alive the

great school today and brings alive the magic that is space exploration the

magic that is space exploration the

magic that is space exploration the adventure that it is to them now after

adventure that it is to them now after

adventure that it is to them now after on to the next case study this is first

on to the next case study this is first

on to the next case study this is first fortified which is a music streaming

fortified which is a music streaming

fortified which is a music streaming channel and how they use music to help

channel and how they use music to help

channel and how they use music to help people with Parkinson’s which is world’s

people with Parkinson’s which is world’s

people with Parkinson’s which is world’s second largest neurological widespread

Parkinson’s is a common neurological

Parkinson’s is a common neurological disease and it’s more than trembling

disease and it’s more than trembling

disease and it’s more than trembling hands proper medication and brain

hands proper medication and brain

hands proper medication and brain surgery improve many Parkinson’s

surgery improve many Parkinson’s

surgery improve many Parkinson’s symptoms but not the gate ooh – courses

symptoms but not the gate ooh – courses

symptoms but not the gate ooh – courses key master finds percentages okay how

key master finds percentages okay how

key master finds percentages okay how much a difficult I panic coming

much a difficult I panic coming

much a difficult I panic coming erudition DeFazio last wizard the

erudition DeFazio last wizard the

erudition DeFazio last wizard the solution may be in another natural thing

[Music]

[Music] it happens three ways music provides

it happens three ways music provides

it happens three ways music provides rhythm for patients to control their

rhythm for patients to control their

rhythm for patients to control their steps

steps

steps music promotes new neural connections in

music promotes new neural connections in

music promotes new neural connections in healthy areas of the brain and music

healthy areas of the brain and music

healthy areas of the brain and music releases dopamine a natural chemical

releases dopamine a natural chemical

releases dopamine a natural chemical involved in pleasure and motor control

involved in pleasure and motor control

involved in pleasure and motor control so how can we connect this knowledge to

so how can we connect this knowledge to

so how can we connect this knowledge to people’s lives introducing Parkin sounds

people’s lives introducing Parkin sounds

people’s lives introducing Parkin sounds powered by Spotify

powered by Spotify

powered by Spotify Parkin sounds helps patients find their

Parkin sounds helps patients find their

Parkin sounds helps patients find their ideal pace it automatically selects the

ideal pace it automatically selects the

ideal pace it automatically selects the songs that match that beat from any

songs that match that beat from any

songs that match that beat from any Spotify playlist and Parkinson’s can add

Spotify playlist and Parkinson’s can add

Spotify playlist and Parkinson’s can add audio cues to the patient’s favorite

audio cues to the patient’s favorite

audio cues to the patient’s favorite songs so steps get increasingly bigger

songs so steps get increasingly bigger

songs so steps get increasingly bigger steadier and safer and it’s a therapy so

steadier and safer and it’s a therapy so

steadier and safer and it’s a therapy so the more they listen the further they go

the more they listen the further they go

the more they listen the further they go after all it’s Parkinson’s disease but

after all it’s Parkinson’s disease but

after all it’s Parkinson’s disease but it’s the patient’s life but doing

it’s the patient’s life but doing

it’s the patient’s life but doing something that really makes people’s

something that really makes people’s

something that really makes people’s lives then they made music miraculous

lives then they made music miraculous

lives then they made music miraculous and they turn music lovers into

and they turn music lovers into

and they turn music lovers into believers now you don’t feel they give

believers now you don’t feel they give

believers now you don’t feel they give wasting time in listening to music close

wasting time in listening to music close

wasting time in listening to music close a home this is a case study by Brooke

a home this is a case study by Brooke

a home this is a case study by Brooke bond which is a hundred-year-old band as

bond which is a hundred-year-old band as

bond which is a hundred-year-old band as funny ideas you can become and see what

funny ideas you can become and see what

funny ideas you can become and see what they have done

the third gender ignored by most

the third gender ignored by most tolerated by some misunderstood by own

tolerated by some misunderstood by own

tolerated by some misunderstood by own in India the hedges are a community

in India the hedges are a community

in India the hedges are a community almost an exile standing out traffic

almost an exile standing out traffic

almost an exile standing out traffic signals after failing to blend in

signals after failing to blend in

signals after failing to blend in knocking on our windows in the hoop for

knocking on our windows in the hoop for

knocking on our windows in the hoop for some kindness and perhaps a smile but

some kindness and perhaps a smile but

some kindness and perhaps a smile but when they don’t get either they keep

when they don’t get either they keep

when they don’t get either they keep their chin up and find a way to simply

their chin up and find a way to simply

their chin up and find a way to simply be

be

be happy

happy

happy [Music]

okay

okay [Music]

so in one fell swoop from a fuddy duddy

so in one fell swoop from a fuddy duddy 100 orb and they become progressive

100 orb and they become progressive

100 orb and they become progressive sensitive with it modern brand and chai

sensitive with it modern brand and chai

sensitive with it modern brand and chai has always been about ChaCha

has always been about ChaCha

has always been about ChaCha and they gave the young consumers of

and they gave the young consumers of

and they gave the young consumers of Brook born something to do ChaCha aboard

Brook born something to do ChaCha aboard

Brook born something to do ChaCha aboard about equality about humanity and about

about equality about humanity and about

about equality about humanity and about sensitivity finally to quote Einstein

sensitivity finally to quote Einstein

sensitivity finally to quote Einstein the definition of insanity is to do the

the definition of insanity is to do the

the definition of insanity is to do the same thing over and over again and

same thing over and over again and

same thing over and over again and expect different results and control-z

expect different results and control-z

expect different results and control-z is no longer an option but a must for

is no longer an option but a must for

is no longer an option but a must for advertising because we must believe that

advertising because we must believe that

advertising because we must believe that people are intelligent emotional beings

people are intelligent emotional beings

people are intelligent emotional beings who cannot be fooled by the trickery of

who cannot be fooled by the trickery of

who cannot be fooled by the trickery of Photoshop or lovely words but can easily

Photoshop or lovely words but can easily

Photoshop or lovely words but can easily be made to fall in love with a brand who

be made to fall in love with a brand who

be made to fall in love with a brand who do honest and inspiring

do honest and inspiring

do honest and inspiring [Applause]

”

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