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Creating apps for all | Will Scharlott | TEDxKentState


hello so I want you to think about an

hello so I want you to think about an app that you love maybe it’s the first

app that you love maybe it’s the first

app that you love maybe it’s the first thing you check when you wake up in the

thing you check when you wake up in the

thing you check when you wake up in the morning it could be the last thing you

morning it could be the last thing you

morning it could be the last thing you look at right before you go to bed and I

look at right before you go to bed and I

look at right before you go to bed and I want you to think about the impact that

want you to think about the impact that

want you to think about the impact that this app has on your life what service

this app has on your life what service

this app has on your life what service does it render for you how this is it

does it render for you how this is it

does it render for you how this is it affect your decisions we’re really lucky

affect your decisions we’re really lucky

affect your decisions we’re really lucky here because most of the apps we use if

here because most of the apps we use if

here because most of the apps we use if not all of them are designed for us a

not all of them are designed for us a

not all of them are designed for us a very narrow audience in the true

very narrow audience in the true

very narrow audience in the true perspective of everything but I want to

perspective of everything but I want to

perspective of everything but I want to ask one of the apps could be made more

ask one of the apps could be made more

ask one of the apps could be made more accessible for more kinds of people for

accessible for more kinds of people for

accessible for more kinds of people for a global audience especially people

a global audience especially people

a global audience especially people whose phones to pin on those really slow

whose phones to pin on those really slow

whose phones to pin on those really slow networks I recently took an internship

networks I recently took an internship

networks I recently took an internship in New York City at a design firm called

in New York City at a design firm called

in New York City at a design firm called share may of guys marine haviv they’ve

share may of guys marine haviv they’ve

share may of guys marine haviv they’ve done some iconic work in the graphic

done some iconic work in the graphic

done some iconic work in the graphic design industry and I’m sure you

design industry and I’m sure you

design industry and I’m sure you recognize some if not all of these marks

recognize some if not all of these marks

recognize some if not all of these marks that they’ve all created as the intern

that they’ve all created as the intern

that they’ve all created as the intern designing for them I was given one of

designing for them I was given one of

designing for them I was given one of the most awesome projects I’ve ever

the most awesome projects I’ve ever

the most awesome projects I’ve ever worked on and that was to create an app

worked on and that was to create an app

worked on and that was to create an app which was awesome but the challenge came

which was awesome but the challenge came

which was awesome but the challenge came when they told me that the app I was

when they told me that the app I was

when they told me that the app I was designing for would be used primarily in

designing for would be used primarily in

designing for would be used primarily in India now this was challenging to me

India now this was challenging to me

India now this was challenging to me because well I’ve never been to India

because well I’ve never been to India

because well I’ve never been to India but then more importantly I didn’t know

but then more importantly I didn’t know

but then more importantly I didn’t know anything about indian mobile phone usage

anything about indian mobile phone usage

anything about indian mobile phone usage I didn’t know what kinds of phones they

I didn’t know what kinds of phones they

I didn’t know what kinds of phones they used how they consumed apps what apps

used how they consumed apps what apps

used how they consumed apps what apps they use if the apps we use were even

they use if the apps we use were even

they use if the apps we use were even accessible to an audience like them so

accessible to an audience like them so

accessible to an audience like them so like any design project or creative

like any design project or creative

like any design project or creative project i started with research and

project i started with research and

project i started with research and through my research I discovered

through my research I discovered

through my research I discovered something phones used in India span a

something phones used in India span a

something phones used in India span a wide range of connectivity than the

wide range of connectivity than the

wide range of connectivity than the phones we use here so yes they may use

phones we use here so yes they may use

phones we use here so yes they may use phones like the iPhone or Android or

phones like the iPhone or Android or

phones like the iPhone or Android or even the latest Google

even the latest Google

even the latest Google hexcel but here are some of the phones

hexcel but here are some of the phones

hexcel but here are some of the phones that are most commonly used in India and

that are most commonly used in India and

that are most commonly used in India and as you can see across the board we have

as you can see across the board we have

as you can see across the board we have phones that connect to 2g networks 3g

phones that connect to 2g networks 3g

phones that connect to 2g networks 3g networks 4G networks and that G stands

networks 4G networks and that G stands

networks 4G networks and that G stands for generation and the higher the number

for generation and the higher the number

for generation and the higher the number next to the number the higher the

next to the number the higher the

next to the number the higher the connectivity and the cellular service so

connectivity and the cellular service so

connectivity and the cellular service so as the app designer I had to realize

as the app designer I had to realize

as the app designer I had to realize that the app I was creating needed to

that the app I was creating needed to

that the app I was creating needed to work for all of these devices not just

work for all of these devices not just

work for all of these devices not just one of them and you may be thinking well

one of them and you may be thinking well

one of them and you may be thinking well how bad it is it to leave out just let’s

how bad it is it to leave out just let’s

how bad it is it to leave out just let’s say the 2g network users but here’s a

say the 2g network users but here’s a

say the 2g network users but here’s a stat for you eighty percent of all

stat for you eighty percent of all

stat for you eighty percent of all people who rely on data in India rely on

people who rely on data in India rely on

people who rely on data in India rely on a 2g network eighty percent so the app I

a 2g network eighty percent so the app I

a 2g network eighty percent so the app I was creating eighty percent of its

was creating eighty percent of its

was creating eighty percent of its audience would be using a to g

audience would be using a to g

audience would be using a to g smartphone so inclusivity was key here I

smartphone so inclusivity was key here I

smartphone so inclusivity was key here I had to design for all users not just

had to design for all users not just

had to design for all users not just some and this may make sense to you I

some and this may make sense to you I

some and this may make sense to you I mean I’m explaining it pretty well but

mean I’m explaining it pretty well but

mean I’m explaining it pretty well but the way app designers work today the way

the way app designers work today the way

the way app designers work today the way app teams work on apps today if it is

app teams work on apps today if it is

app teams work on apps today if it is really different app designers usually

really different app designers usually

really different app designers usually take the fastest the latest the newest

take the fastest the latest the newest

take the fastest the latest the newest technology and design one version of an

technology and design one version of an

technology and design one version of an app simply for that market but you’re

app simply for that market but you’re

app simply for that market but you’re leaving out everyone else right you see

leaving out everyone else right you see

leaving out everyone else right you see when we design technology for a narrow

when we design technology for a narrow

when we design technology for a narrow group of users people who don’t have

group of users people who don’t have

group of users people who don’t have that newest technology they’re the ones

that newest technology they’re the ones

that newest technology they’re the ones to lose out ah people who live people

to lose out ah people who live people

to lose out ah people who live people who consume these ABS often live in

who consume these ABS often live in

who consume these ABS often live in poorer or rural areas if they’re

poorer or rural areas if they’re

poorer or rural areas if they’re fortunate enough to own the phone a slow

fortunate enough to own the phone a slow

fortunate enough to own the phone a slow connectivity phone is the best they can

connectivity phone is the best they can

connectivity phone is the best they can do based off how much money they have

do based off how much money they have

do based off how much money they have and what’s available to them in their

and what’s available to them in their

and what’s available to them in their area so I want to go back to that eighty

area so I want to go back to that eighty

area so I want to go back to that eighty percent statistic eighty percent of

percent statistic eighty percent of

percent statistic eighty percent of people who rely on smartphone data rely

people who rely on smartphone data rely

people who rely on smartphone data rely on that 2g network right well look rely

on that 2g network right well look rely

on that 2g network right well look rely on me one of two things first it could

on me one of two things first it could

on me one of two things first it could mean that their phones max

mean that their phones max

mean that their phones max connection strength is a 2g connection

connection strength is a 2g connection

connection strength is a 2g connection or it could mean that their phone

or it could mean that their phone

or it could mean that their phone connects to a higher network but that

connects to a higher network but that

connects to a higher network but that network just isn’t available to them in

network just isn’t available to them in

network just isn’t available to them in their area so this is where I see a

their area so this is where I see a

their area so this is where I see a problem and I think some of you may see

problem and I think some of you may see

problem and I think some of you may see it to someone’s ability to use an app

it to someone’s ability to use an app

it to someone’s ability to use an app shouldn’t be based off something that’s

shouldn’t be based off something that’s

shouldn’t be based off something that’s completely out of their control and I

completely out of their control and I

completely out of their control and I think I have a solution for this can we

think I have a solution for this can we

think I have a solution for this can we just take a second and get these floods

just take a second and get these floods

just take a second and get these floods right okay sorry about that back so my

right okay sorry about that back so my

right okay sorry about that back so my solution is this what if we could create

solution is this what if we could create

solution is this what if we could create flexible apps apps that could grow or

flexible apps apps that could grow or

flexible apps apps that could grow or shrink to satisfy whatever device it was

shrink to satisfy whatever device it was

shrink to satisfy whatever device it was on bridge this global network and first

on bridge this global network and first

on bridge this global network and first things first we would identify the core

things first we would identify the core

things first we would identify the core so I want you to think about that app

so I want you to think about that app

so I want you to think about that app that you thought up what’s the core

that you thought up what’s the core

that you thought up what’s the core function of this app what’s its primary

function of this app what’s its primary

function of this app what’s its primary service what service doesn’t render for

service what service doesn’t render for

service what service doesn’t render for its users so let’s take goober for

its users so let’s take goober for

its users so let’s take goober for example how many of us know of the

example how many of us know of the

example how many of us know of the service uber so uber or lyft this is a

service uber so uber or lyft this is a

service uber so uber or lyft this is a ride-sharing app that connects drivers

ride-sharing app that connects drivers

ride-sharing app that connects drivers with people who use the app that’s this

with people who use the app that’s this

with people who use the app that’s this primary service that’s that core

primary service that’s that core

primary service that’s that core functionality the next thing we have to

functionality the next thing we have to

functionality the next thing we have to do is think about the technological

do is think about the technological

do is think about the technological barriers we have to overcome in order to

barriers we have to overcome in order to

barriers we have to overcome in order to make this app more accessible so uber

make this app more accessible so uber

make this app more accessible so uber hinges on three things first is current

hinges on three things first is current

hinges on three things first is current location where are you located second is

location where are you located second is

location where are you located second is the ability to receive and send messages

the ability to receive and send messages

the ability to receive and send messages that’s paramount for an app like Oh BRR

that’s paramount for an app like Oh BRR

that’s paramount for an app like Oh BRR and then third you guessed it it’s a

and then third you guessed it it’s a

and then third you guessed it it’s a payment method there has to be some way

payment method there has to be some way

payment method there has to be some way to compensate the drivers unfortunately

to compensate the drivers unfortunately

to compensate the drivers unfortunately 2g phones have all of these capabilities

so if a core service works on a2g device

so if a core service works on a2g device that becomes the foundation for which an

that becomes the foundation for which an

that becomes the foundation for which an app designer can work upon and build

app designer can work upon and build

app designer can work upon and build additional secondary features for those

additional secondary features for those

additional secondary features for those higher-end 3g 4g phones again as you can

higher-end 3g 4g phones again as you can

higher-end 3g 4g phones again as you can see here that core functionality remains

see here that core functionality remains

see here that core functionality remains the same whether it be a least capable

the same whether it be a least capable

the same whether it be a least capable device

device

device more capable device you’re always going

more capable device you’re always going

more capable device you’re always going to have that core functionality so let’s

to have that core functionality so let’s

to have that core functionality so let’s continue with the ride sharing that uber

continue with the ride sharing that uber

continue with the ride sharing that uber app example and see how this could work

app example and see how this could work

app example and see how this could work in a case study so what would this look

in a case study so what would this look

in a case study so what would this look like well I’ve designed it here this is

like well I’ve designed it here this is

like well I’ve designed it here this is what a ride-sharing service appt could

what a ride-sharing service appt could

what a ride-sharing service appt could look like on the 2g phone that least

look like on the 2g phone that least

look like on the 2g phone that least capable device so you can see we have a

capable device so you can see we have a

capable device so you can see we have a field that says where we’re going to we

field that says where we’re going to we

field that says where we’re going to we have where we’re coming from which is

have where we’re coming from which is

have where we’re coming from which is currently populating it with your

currently populating it with your

currently populating it with your current location and then we have other

current location and then we have other

current location and then we have other things like a payment method right in

things like a payment method right in

things like a payment method right in history settings at the bottom so

history settings at the bottom so

history settings at the bottom so actually be responsive right they should

actually be responsive right they should

actually be responsive right they should grow and expand to whatever device Iran

grow and expand to whatever device Iran

grow and expand to whatever device Iran so this is that least capable device

so this is that least capable device

so this is that least capable device let’s see how this could transform into

let’s see how this could transform into

let’s see how this could transform into a somewhat capable device so we’re

a somewhat capable device so we’re

a somewhat capable device so we’re looking now at 3g networks so here this

looking now at 3g networks so here this

looking now at 3g networks so here this is what the app could look like on a 3g

is what the app could look like on a 3g

is what the app could look like on a 3g network a slightly better phone 3g

network a slightly better phone 3g

network a slightly better phone 3g phones can load graphics and images

phones can load graphics and images

phones can load graphics and images without dramatically reducing the

without dramatically reducing the

without dramatically reducing the experience of using the actual app so

experience of using the actual app so

experience of using the actual app so here we’re introducing icons profile

here we’re introducing icons profile

here we’re introducing icons profile pictures and these are all enhancements

pictures and these are all enhancements

pictures and these are all enhancements that help the experience of using the

that help the experience of using the

that help the experience of using the app but by no means do they make it

app but by no means do they make it

app but by no means do they make it right so let’s take a look at the 4g

right so let’s take a look at the 4g

right so let’s take a look at the 4g phone now this is a phone that you or I

phone now this is a phone that you or I

phone now this is a phone that you or I may have the most access to it may work

may have the most access to it may work

may have the most access to it may work for our devices so you can see here that

for our devices so you can see here that

for our devices so you can see here that we’re bringing in all the bells and

we’re bringing in all the bells and

we’re bringing in all the bells and whistles we’re adding maps with live gps

whistles we’re adding maps with live gps

whistles we’re adding maps with live gps tracking we have traffic and weather

tracking we have traffic and weather

tracking we have traffic and weather integration now these are all features

integration now these are all features

integration now these are all features that enhance your experience but by no

that enhance your experience but by no

that enhance your experience but by no means do they make it and here you can

means do they make it and here you can

means do they make it and here you can see on the scale the apps that you

see on the scale the apps that you

see on the scale the apps that you witnessed we started with that core

witnessed we started with that core

witnessed we started with that core functionality at the lowest capable

functionality at the lowest capable

functionality at the lowest capable device and then we grew it we expanded

device and then we grew it we expanded

device and then we grew it we expanded it for the more capable devices so I

it for the more capable devices so I

it for the more capable devices so I want to conclude with this let’s go back

want to conclude with this let’s go back

want to conclude with this let’s go back to that beginning question what’s that

to that beginning question what’s that

to that beginning question what’s that app that you love what’s that app that

app that you love what’s that app that

app that you love what’s that app that you use everyday could you extrapolate

you use everyday could you extrapolate

you use everyday could you extrapolate the core of

the core of

the core of that the idea of that the primary

that the idea of that the primary

that the idea of that the primary function that app provides for its users

function that app provides for its users

function that app provides for its users what is that service and then secondly

what is that service and then secondly

what is that service and then secondly we have to think about those core

we have to think about those core

we have to think about those core functionalities and how they could work

functionalities and how they could work

functionalities and how they could work on the lowest end device not the highest

on the lowest end device not the highest

on the lowest end device not the highest in as being done now that the lowest and

in as being done now that the lowest and

in as being done now that the lowest and device what technological barriers do

device what technological barriers do

device what technological barriers do you have to overcome is a current

you have to overcome is a current

you have to overcome is a current location as it being able to receive or

location as it being able to receive or

location as it being able to receive or send a message technology will always be

send a message technology will always be

send a message technology will always be moving forward there’s no stopping that

moving forward there’s no stopping that

moving forward there’s no stopping that but we must face the reality that not

but we must face the reality that not

but we must face the reality that not everyone in the world is an ideal 4g

everyone in the world is an ideal 4g

everyone in the world is an ideal 4g user now it’d be great if everyone had

user now it’d be great if everyone had

user now it’d be great if everyone had the newest and latest fastest capable

the newest and latest fastest capable

the newest and latest fastest capable device but that’s simply not the reality

device but that’s simply not the reality

device but that’s simply not the reality and as designers we must design for that

and as designers we must design for that

and as designers we must design for that reality so I want you to imagine for a

reality so I want you to imagine for a

reality so I want you to imagine for a second imagine how people’s lives could

second imagine how people’s lives could

second imagine how people’s lives could change if we could bring them apps that

change if we could bring them apps that

change if we could bring them apps that worked on their own technology imagine

worked on their own technology imagine

worked on their own technology imagine how society could reform how it could

how society could reform how it could

how society could reform how it could reshape into something new thriving on

reshape into something new thriving on

reshape into something new thriving on apps that provide them amazing services

apps that provide them amazing services

apps that provide them amazing services see we both have the upper hand and the

see we both have the upper hand and the

see we both have the upper hand and the privilege right now to provide these

privilege right now to provide these

privilege right now to provide these tools to help others create real change

tools to help others create real change

tools to help others create real change in their lives so therefore this is not

in their lives so therefore this is not

in their lives so therefore this is not just an opportunity but it’s a

just an opportunity but it’s a

just an opportunity but it’s a responsibility to extend what we have

responsibility to extend what we have

responsibility to extend what we have for the needs of others thank you so

for the needs of others thank you so

for the needs of others thank you so much

much

much [Applause]

”

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