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Simon Sinek’s Top 10 Rules For Success (@simonsinek)


some people see the thing that they want

some people see the thing that they want and some people see the thing that

and some people see the thing that

and some people see the thing that prevents them from getting the thing

prevents them from getting the thing

prevents them from getting the thing that they want it’s as if an entire

that they want it’s as if an entire

that they want it’s as if an entire generation is standing at the foot of a

generation is standing at the foot of a

generation is standing at the foot of a mountain they know exactly what they

mountain they know exactly what they

mountain they know exactly what they want they can see the summit what they

want they can see the summit what they

want they can see the summit what they can’t see is the mountain people put

can’t see is the mountain people put

can’t see is the mountain people put harley-davidson logos on their body to

harley-davidson logos on their body to

harley-davidson logos on their body to say something about who they are

say something about who they are

say something about who they are corporate logo ain’t no Procter &

corporate logo ain’t no Procter &

corporate logo ain’t no Procter & Gamble’s tattooed on anybody’s on

Gamble’s tattooed on anybody’s on

Gamble’s tattooed on anybody’s on passion is the feeling you have that you

passion is the feeling you have that you

passion is the feeling you have that you would probably do this for free you know

would probably do this for free you know

would probably do this for free you know and you can’t believe somebody pays you

and you can’t believe somebody pays you

and you can’t believe somebody pays you to do it he’s an author speaker and

to do it he’s an author speaker and

to do it he’s an author speaker and consultant who writes on leadership and

consultant who writes on leadership and

consultant who writes on leadership and management he joined the rand

management he joined the rand

management he joined the rand corporation in 2010 where he advises on

corporation in 2010 where he advises on

corporation in 2010 where he advises on military innovation in planning he is

military innovation in planning he is

military innovation in planning he is known for popularizing the concepts of

known for popularizing the concepts of

known for popularizing the concepts of the golden circle and to start with why

the golden circle and to start with why

the golden circle and to start with why he’s simon Sinek and here’s my take on

he’s simon Sinek and here’s my take on

he’s simon Sinek and here’s my take on his top ten rules for success rule

his top ten rules for success rule

his top ten rules for success rule number six is my personal favorite and

number six is my personal favorite and

number six is my personal favorite and make sure to stick around although to

make sure to stick around although to

make sure to stick around although to the end for some special bonus clips and

the end for some special bonus clips and

the end for some special bonus clips and as always if Simon says something that

as always if Simon says something that

as always if Simon says something that really really resonates with you please

really really resonates with you please

really really resonates with you please leave it down in the comments below and

leave it down in the comments below and

leave it down in the comments below and put quotes around it to other people can

put quotes around it to other people can

put quotes around it to other people can be inspired as well

let me tell you a story so a friend of

let me tell you a story so a friend of mine and I we went for a run in Central

mine and I we went for a run in Central

mine and I we went for a run in Central Park the Roadrunners organization on the

Park the Roadrunners organization on the

Park the Roadrunners organization on the weekends they host races and it’s very

weekends they host races and it’s very

weekends they host races and it’s very common at the end of the race they’ll

common at the end of the race they’ll

common at the end of the race they’ll have a sponsor who will give away

have a sponsor who will give away

have a sponsor who will give away something apples or bagels or something

something apples or bagels or something

something apples or bagels or something and on this particular day when we got

and on this particular day when we got

and on this particular day when we got to the end of the run there were some

to the end of the run there were some

to the end of the run there were some free bagels and they had picnic tables

free bagels and they had picnic tables

free bagels and they had picnic tables set up and on one side was a group of

set up and on one side was a group of

set up and on one side was a group of volunteers on the table were boxes of

volunteers on the table were boxes of

volunteers on the table were boxes of bagels and on the other side was a long

bagels and on the other side was a long

bagels and on the other side was a long line of runners waiting to get their

line of runners waiting to get their

line of runners waiting to get their free bagel so I said to my friend let’s

free bagel so I said to my friend let’s

free bagel so I said to my friend let’s let’s get a bagel and he looked at me

let’s get a bagel and he looked at me

let’s get a bagel and he looked at me and said that lines too long and I said

and said that lines too long and I said

and said that lines too long and I said free bagel and he said I don’t want to

free bagel and he said I don’t want to

free bagel and he said I don’t want to wait in line and I was like free bagel

wait in line and I was like free bagel

wait in line and I was like free bagel and he says not let’s it’s too long and

and he says not let’s it’s too long and

and he says not let’s it’s too long and that’s when I realized that there’s two

that’s when I realized that there’s two

that’s when I realized that there’s two ways to see the world some people see

ways to see the world some people see

ways to see the world some people see the thing that they want and some people

the thing that they want and some people

the thing that they want and some people see the thing that prevents them from

see the thing that prevents them from

see the thing that prevents them from getting the thing that they want I could

getting the thing that they want I could

getting the thing that they want I could only see the bagels he could only see

only see the bagels he could only see

only see the bagels he could only see the line and so I walked up to the line

the line and so I walked up to the line

the line and so I walked up to the line I leaned in between two people put my

I leaned in between two people put my

I leaned in between two people put my hand in the box

hand in the box

hand in the box and pulled out two bagels and no one get

and pulled out two bagels and no one get

and pulled out two bagels and no one get mad at me because the rule is you can go

mad at me because the rule is you can go

mad at me because the rule is you can go after whatever you want

after whatever you want

after whatever you want you just cannot deny anyone else to go

you just cannot deny anyone else to go

you just cannot deny anyone else to go after whatever they want

after whatever they want

after whatever they want now I had to sacrifice choice I didn’t

now I had to sacrifice choice I didn’t

now I had to sacrifice choice I didn’t get to choose which bagel I got I got

get to choose which bagel I got I got

get to choose which bagel I got I got whatever I pulled out but I didn’t have

whatever I pulled out but I didn’t have

whatever I pulled out but I didn’t have to wait in line so the point is is you

to wait in line so the point is is you

to wait in line so the point is is you don’t have to wait in line you don’t

don’t have to wait in line you don’t

don’t have to wait in line you don’t have to do it the way everybody else has

have to do it the way everybody else has

have to do it the way everybody else has done it you can do it your way

done it you can do it your way

done it you can do it your way you can break the rules you just can’t

you can break the rules you just can’t

you can break the rules you just can’t get in the way of somebody else getting

get in the way of somebody else getting

get in the way of somebody else getting what they want that’s rule number one

what they want that’s rule number one

what they want that’s rule number one performing under pressure whether it’s

performing under pressure whether it’s

performing under pressure whether it’s me or anybody else is the same you know

me or anybody else is the same you know

me or anybody else is the same you know I have the same pressures as anyone else

I have the same pressures as anyone else

I have the same pressures as anyone else there’s time there’s performance there’s

there’s time there’s performance there’s

there’s time there’s performance there’s financial I mean there you know there’s

financial I mean there you know there’s

financial I mean there you know there’s deadlines my pressures are not unique

deadlines my pressures are not unique

deadlines my pressures are not unique the situations maybe

the situations maybe

the situations maybe different or you know but but everybody

different or you know but but everybody

different or you know but but everybody has the same kinds of pressures but what

has the same kinds of pressures but what

has the same kinds of pressures but what I found or what I find fascinating is

I found or what I find fascinating is

I found or what I find fascinating is the interpretation of the stimuli if let

the interpretation of the stimuli if let

the interpretation of the stimuli if let me let me explain so I was watching the

me let me explain so I was watching the

me let me explain so I was watching the Olympics this last Summer Olympics and I

Olympics this last Summer Olympics and I

Olympics this last Summer Olympics and I was amazed at how bad the questions were

was amazed at how bad the questions were

was amazed at how bad the questions were that the reporters would ask all the

that the reporters would ask all the

that the reporters would ask all the athletes and almost always they asked

athletes and almost always they asked

athletes and almost always they asked the same question whether they were

the same question whether they were

the same question whether they were about to compete or after they competed

about to compete or after they competed

about to compete or after they competed were you nervous right and to a tee all

were you nervous right and to a tee all

were you nervous right and to a tee all the athletes went no right and what I

the athletes went no right and what I

the athletes went no right and what I realized is it’s not that they’re not

realized is it’s not that they’re not

realized is it’s not that they’re not nervous it’s their interpretation of

nervous it’s their interpretation of

nervous it’s their interpretation of what’s happening in their bodies I mean

what’s happening in their bodies I mean

what’s happening in their bodies I mean what it what happens when you’re nervous

what it what happens when you’re nervous

what it what happens when you’re nervous right your heart rate starts to go

right your heart rate starts to go

right your heart rate starts to go you’re you know you sort of get a little

you’re you know you sort of get a little

you’re you know you sort of get a little tense you get a little sweaty

tense you get a little sweaty

tense you get a little sweaty right you have expectation of what’s

right you have expectation of what’s

right you have expectation of what’s coming and we interpreted that is I’m

coming and we interpreted that is I’m

coming and we interpreted that is I’m nervous now what’s the interpretation of

nervous now what’s the interpretation of

nervous now what’s the interpretation of excited your heart rate starts to go you

excited your heart rate starts to go you

excited your heart rate starts to go you become you’re anticipating what’s coming

become you’re anticipating what’s coming

become you’re anticipating what’s coming right you get a little sort of like

right you get a little sort of like

right you get a little sort of like tense it’s all the same thing it’s the

tense it’s all the same thing it’s the

tense it’s all the same thing it’s the same stimuli except these athletes these

same stimuli except these athletes these

same stimuli except these athletes these these Olympic quality athletes have

these Olympic quality athletes have

these Olympic quality athletes have learned to interpret the stimuli that

learned to interpret the stimuli that

learned to interpret the stimuli that the rest of us would say is nervous as

the rest of us would say is nervous as

the rest of us would say is nervous as excited they also the same thing no I’m

excited they also the same thing no I’m

excited they also the same thing no I’m not nervous I’m excited and so I’ve

not nervous I’m excited and so I’ve

not nervous I’m excited and so I’ve actually practiced it just to tell

actually practiced it just to tell

actually practiced it just to tell myself when I start to get nervous that

myself when I start to get nervous that

myself when I start to get nervous that this is excitement you know and so where

this is excitement you know and so where

this is excitement you know and so where when you used to feet speak in front of

when you used to feet speak in front of

when you used to feet speak in front of a large audience and somebody say how do

a large audience and somebody say how do

a large audience and somebody say how do you feel you say little nervous now when

you feel you say little nervous now when

you feel you say little nervous now when somebody says how do you feel like

somebody says how do you feel like

somebody says how do you feel like really excited actually and it it came

really excited actually and it it came

really excited actually and it it came from just sort of telling myself no no

from just sort of telling myself no no

from just sort of telling myself no no this is excitement and it becomes a

this is excitement and it becomes a

this is excitement and it becomes a little bit automatic later on but it’s

little bit automatic later on but it’s

little bit automatic later on but it’s kind of a remarkable thing to deal with

kind of a remarkable thing to deal with

kind of a remarkable thing to deal with pressure by interpreting what your body

pressure by interpreting what your body

pressure by interpreting what your body is experiencing as excitement rather

is experiencing as excitement rather

is experiencing as excitement rather than nerves and it’s really kind of

than nerves and it’s really kind of

than nerves and it’s really kind of effective it makes you want to rush for

effective it makes you want to rush for

effective it makes you want to rush for is rather than pull back and yet it’s

is rather than pull back and yet it’s

is rather than pull back and yet it’s the same experience I talked to so many

the same experience I talked to so many

the same experience I talked to so many smart fantastic ambitious idealistic

smart fantastic ambitious idealistic

smart fantastic ambitious idealistic hard-working kids and they’re right out

hard-working kids and they’re right out

hard-working kids and they’re right out of college they’re in their entry-level

of college they’re in their entry-level

of college they’re in their entry-level jobs and I’ll ask them how is it going

jobs and I’ll ask them how is it going

jobs and I’ll ask them how is it going and they’ll say I think I’m gonna quit

and they’ll say I think I’m gonna quit

and they’ll say I think I’m gonna quit and I’m like why they say to me I’m not

and I’m like why they say to me I’m not

and I’m like why they say to me I’m not making an impact I’m like you know

making an impact I’m like you know

making an impact I’m like you know you’ve been here eight

you’ve been here eight

you’ve been here eight right they treat the sense of

right they treat the sense of

right they treat the sense of fulfillment or even love like it’s a

fulfillment or even love like it’s a

fulfillment or even love like it’s a scavenger hunt like it’s something you

scavenger hunt like it’s something you

scavenger hunt like it’s something you look for my millennial friends they’ve

look for my millennial friends they’ve

look for my millennial friends they’ve gone through so many jobs they’re either

gone through so many jobs they’re either

gone through so many jobs they’re either getting fired I mean it was mutual or

getting fired I mean it was mutual or

getting fired I mean it was mutual or they’re quitting because they’re not

they’re quitting because they’re not

they’re quitting because they’re not making an impact or they’re not finding

making an impact or they’re not finding

making an impact or they’re not finding the thing they’re looking for they’re

the thing they’re looking for they’re

the thing they’re looking for they’re not feeling fulfilled as if it’s a

not feeling fulfilled as if it’s a

not feeling fulfilled as if it’s a scavenger hunt love a job you find joy

scavenger hunt love a job you find joy

scavenger hunt love a job you find joy from is not something you discover it’s

from is not something you discover it’s

from is not something you discover it’s not like I found love here it is I found

not like I found love here it is I found

not like I found love here it is I found a job I love that’s not how it works

a job I love that’s not how it works

a job I love that’s not how it works both of those things require hard work

both of those things require hard work

both of those things require hard work you are in love because you work very

you are in love because you work very

you are in love because you work very hard every single day of your life to

hard every single day of your life to

hard every single day of your life to stay in love you find a job that brings

stay in love you find a job that brings

stay in love you find a job that brings you ultimate joy because you work hard

you ultimate joy because you work hard

you ultimate joy because you work hard every single day to serve those around

every single day to serve those around

every single day to serve those around you and you maintain that joy it’s not a

you and you maintain that joy it’s not a

you and you maintain that joy it’s not a discovery but the problem is the sense

discovery but the problem is the sense

discovery but the problem is the sense of impatience it’s as if an entire

of impatience it’s as if an entire

of impatience it’s as if an entire generation is standing at the foot of a

generation is standing at the foot of a

generation is standing at the foot of a mountain they know exactly what they

mountain they know exactly what they

mountain they know exactly what they want they can see the summit what they

want they can see the summit what they

want they can see the summit what they can’t see is the mountain this large

can’t see is the mountain this large

can’t see is the mountain this large emove Abul object that doesn’t mean you

emove Abul object that doesn’t mean you

emove Abul object that doesn’t mean you have to do your time that’s not what I’m

have to do your time that’s not what I’m

have to do your time that’s not what I’m talking about take a helicopter climb I

talking about take a helicopter climb I

talking about take a helicopter climb I don’t care but there’s still a mountain

don’t care but there’s still a mountain

don’t care but there’s still a mountain life career fulfillment relationships

life career fulfillment relationships

life career fulfillment relationships are journeys the problem is this entire

are journeys the problem is this entire

are journeys the problem is this entire generation has an institutionalized

generation has an institutionalized

generation has an institutionalized sense of impatience and do they have the

sense of impatience and do they have the

sense of impatience and do they have the patience to go on the journey to

patience to go on the journey to

patience to go on the journey to maintain love to feel fulfilled or do

maintain love to feel fulfilled or do

maintain love to feel fulfilled or do they just quit and on to the next dump

they just quit and on to the next dump

they just quit and on to the next dump and on to the next ghost and unto the

and on to the next ghost and unto the

and on to the next ghost and unto the next in the 18th century there was

next in the 18th century there was

next in the 18th century there was something that spread across Europe and

something that spread across Europe and

something that spread across Europe and eventually made its way to America where

eventually made its way to America where

eventually made its way to America where pole fever also known as the Black Death

pole fever also known as the Black Death

pole fever also known as the Black Death of child bed basically what was

of child bed basically what was

of child bed basically what was happening is women were giving birth and

happening is women were giving birth and

happening is women were giving birth and they would die within 48 hours after

they would die within 48 hours after

they would die within 48 hours after giving birth

giving birth

giving birth this black death of childbirth was the

this black death of childbirth was the

this black death of childbirth was the ravage of Europe and it got worse and

ravage of Europe and it got worse and

ravage of Europe and it got worse and worse and

worse and

worse and worse over the course of over a century

worse over the course of over a century

worse over the course of over a century in some hospitals it was as high as 70%

in some hospitals it was as high as 70%

in some hospitals it was as high as 70% of women who gave birth who would die as

of women who gave birth who would die as

of women who gave birth who would die as a result of giving birth but this was

a result of giving birth but this was

a result of giving birth but this was the Renaissance this was the time of

the Renaissance this was the time of

the Renaissance this was the time of empirical data and science and we had

empirical data and science and we had

empirical data and science and we had thrown away things like tradition and

thrown away things like tradition and

thrown away things like tradition and mysticism these were men of science

mysticism these were men of science

mysticism these were men of science these were doctors and these doctors and

these were doctors and these doctors and

these were doctors and these doctors and men of science wanted to study and try

men of science wanted to study and try

men of science wanted to study and try and find the reason for this black death

and find the reason for this black death

and find the reason for this black death of childbed and so they got to work

of childbed and so they got to work

of childbed and so they got to work studying and they would study the

studying and they would study the

studying and they would study the corpses of the of the women who had died

corpses of the of the women who had died

corpses of the of the women who had died and in the morning they would conduct

and in the morning they would conduct

and in the morning they would conduct autopsies and then in the afternoon they

autopsies and then in the afternoon they

autopsies and then in the afternoon they would go and deliver babies and finish

would go and deliver babies and finish

would go and deliver babies and finish their rounds and it wasn’t until

their rounds and it wasn’t until

their rounds and it wasn’t until somewhere in the mid 1800s that dr.

somewhere in the mid 1800s that dr.

somewhere in the mid 1800s that dr. Oliver Wendell Holmes father of Supreme

Oliver Wendell Holmes father of Supreme

Oliver Wendell Holmes father of Supreme Court justice Oliver Wendell Holmes

Court justice Oliver Wendell Holmes

Court justice Oliver Wendell Holmes realized that all of these doctors were

realized that all of these doctors were

realized that all of these doctors were conducting autopsies in the morning

conducting autopsies in the morning

conducting autopsies in the morning weren’t washing their hands before they

weren’t washing their hands before they

weren’t washing their hands before they delivered babies in the afternoon and he

delivered babies in the afternoon and he

delivered babies in the afternoon and he pointed it out and said guys you’re the

pointed it out and said guys you’re the

pointed it out and said guys you’re the problem and they ignored him and called

problem and they ignored him and called

problem and they ignored him and called him crazy for 30 years until finally

him crazy for 30 years until finally

him crazy for 30 years until finally somebody realized that if they simply

somebody realized that if they simply

somebody realized that if they simply washed their hands it would go away and

washed their hands it would go away and

washed their hands it would go away and that’s exactly what happened when they

that’s exactly what happened when they

that’s exactly what happened when they started sterilizing their instruments

started sterilizing their instruments

started sterilizing their instruments and washing their hands the black death

and washing their hands the black death

and washing their hands the black death of child bed disappeared my point is the

of child bed disappeared my point is the

of child bed disappeared my point is the lesson here is sometimes you’re the

lesson here is sometimes you’re the

lesson here is sometimes you’re the problem

problem

problem we’ve seen this happen all too recently

we’ve seen this happen all too recently

we’ve seen this happen all too recently with our new men of science and

with our new men of science and

with our new men of science and empirical studies and these men of

empirical studies and these men of

empirical studies and these men of finance who are smarter than the rest of

finance who are smarter than the rest of

finance who are smarter than the rest of us until the thing collapsed and they

us until the thing collapsed and they

us until the thing collapsed and they blamed everything else except themselves

blamed everything else except themselves

blamed everything else except themselves and my point is is take accountability

and my point is is take accountability

and my point is is take accountability for your actions you can take all the

for your actions you can take all the

for your actions you can take all the credit in the world for the things that

credit in the world for the things that

credit in the world for the things that you do right as long as you also take

you do right as long as you also take

you do right as long as you also take responsibility for the things you do

responsibility for the things you do

responsibility for the things you do wrong

wrong

wrong must be a balanced equation you don’t

must be a balanced equation you don’t

must be a balanced equation you don’t get it one way and not the other you get

get it one way and not the other you get

get it one way and not the other you get to take credit when you also take

to take credit when you also take

to take credit when you also take accountability I spoke at an education

accountability I spoke at an education

accountability I spoke at an education summit for Microsoft I also spoke at an

summit for Microsoft I also spoke at an

summit for Microsoft I also spoke at an education summit for Apple at education

education summit for Apple at education

education summit for Apple at education from my at the education summit for

from my at the education summit for

from my at the education summit for Microsoft I would say that 70% of the

Microsoft I would say that 70% of the

Microsoft I would say that 70% of the executives spent about 70% of their

executives spent about 70% of their

executives spent about 70% of their presentations talking about how to beat

presentations talking about how to beat

presentations talking about how to beat Apple at the Apple education summit a

Apple at the Apple education summit a

Apple at the Apple education summit a hundred percent of the executives spent

hundred percent of the executives spent

hundred percent of the executives spent a hundred percent of their presentations

a hundred percent of their presentations

a hundred percent of their presentations talking about how to help teachers teach

talking about how to help teachers teach

talking about how to help teachers teach and how to help students learn one is

and how to help students learn one is

and how to help students learn one is playing this way and one is playing that

playing this way and one is playing that

playing this way and one is playing that way one is playing finite and the other

way one is playing finite and the other

way one is playing finite and the other one is playing infinite guess which one

one is playing infinite guess which one

one is playing infinite guess which one gets frustrated so at the end of my talk

gets frustrated so at the end of my talk

gets frustrated so at the end of my talk at Microsoft they gave me a gift they

at Microsoft they gave me a gift they

at Microsoft they gave me a gift they gave me the new Zune when it was a thing

and let me tell you this thing was

and let me tell you this thing was spectacular

spectacular

spectacular it was the most elegant piece of

it was the most elegant piece of

it was the most elegant piece of technology I’d ever used the user

technology I’d ever used the user

technology I’d ever used the user interface was incredible the design was

interface was incredible the design was

interface was incredible the design was spectacular I absolutely loved it it was

spectacular I absolutely loved it it was

spectacular I absolutely loved it it was easy to use and it was bright and

easy to use and it was bright and

easy to use and it was bright and gorgeous and it didn’t work on iTunes

gorgeous and it didn’t work on iTunes

gorgeous and it didn’t work on iTunes which is a different problem

which is a different problem

which is a different problem so I couldn’t use it but but it was

so I couldn’t use it but but it was

so I couldn’t use it but but it was amazing

amazing

amazing and elegant my god it was elegant so I’m

and elegant my god it was elegant so I’m

and elegant my god it was elegant so I’m sitting in the back of a taxi with a

sitting in the back of a taxi with a

sitting in the back of a taxi with a very senior Apple executive sort of

very senior Apple executive sort of

very senior Apple executive sort of employee number 12 kind of guy and you

employee number 12 kind of guy and you

employee number 12 kind of guy and you know I like to stir pots so I turned him

know I like to stir pots so I turned him

know I like to stir pots so I turned him I said you know Microsoft gave me their

I said you know Microsoft gave me their

I said you know Microsoft gave me their new Zune and it is so much better than

new Zune and it is so much better than

new Zune and it is so much better than your iPod touch and he turned to me and

your iPod touch and he turned to me and

your iPod touch and he turned to me and he said I have no doubt conversation

he said I have no doubt conversation

he said I have no doubt conversation over because the infinite player

over because the infinite player

over because the infinite player understands sometimes your head and

understands sometimes your head and

understands sometimes your head and sometimes you behind

sometimes you behind

sometimes you behind sometimes your product is better and

sometimes your product is better and

sometimes your product is better and sometimes it’s worse the goal isn’t to

sometimes it’s worse the goal isn’t to

sometimes it’s worse the goal isn’t to be the best every day the goal isn’t out

be the best every day the goal isn’t out

be the best every day the goal isn’t out to outdo your competition every day

to outdo your competition every day

to outdo your competition every day that’s a finite construction if I had

that’s a finite construction if I had

that’s a finite construction if I had said to Microsoft I’ve got the new iPod

said to Microsoft I’ve got the new iPod

said to Microsoft I’ve got the new iPod touch and it’s so much better than your

touch and it’s so much better than your

touch and it’s so much better than your Zune they would have said can we see it

Zune they would have said can we see it

Zune they would have said can we see it what does it do react react react react

what does it do react react react react

what does it do react react react react finite players play to be bet to beat

finite players play to be bet to beat

finite players play to be bet to beat the people around them infinite players

the people around them infinite players

the people around them infinite players play to be better than themselves to

play to be better than themselves to

play to be better than themselves to wake up every single day and say how can

wake up every single day and say how can

wake up every single day and say how can we make our company a better version of

we make our company a better version of

we make our company a better version of itself today than it was yesterday how

itself today than it was yesterday how

itself today than it was yesterday how can we create a product this week that’s

can we create a product this week that’s

can we create a product this week that’s better than the product we created last

better than the product we created last

better than the product we created last week we also have to play the infinite

week we also have to play the infinite

week we also have to play the infinite game it’s not about being ranked number

game it’s not about being ranked number

game it’s not about being ranked number one it’s not about having more followers

one it’s not about having more followers

one it’s not about having more followers on Twitter than your friends it’s not

on Twitter than your friends it’s not

on Twitter than your friends it’s not about outdoing anyone it’s about how to

about outdoing anyone it’s about how to

about outdoing anyone it’s about how to outdo yourself it’s not about selling

outdo yourself it’s not about selling

outdo yourself it’s not about selling more books or getting more Ted views

more books or getting more Ted views

more books or getting more Ted views than somebody else it’s about how to

than somebody else it’s about how to

than somebody else it’s about how to make sure that the work that you’re

make sure that the work that you’re

make sure that the work that you’re producing is better than you work you

producing is better than you work you

producing is better than you work you produced before you are your competition

produced before you are your competition

produced before you are your competition and that is what ensures you stay in the

and that is what ensures you stay in the

and that is what ensures you stay in the game the longest and that is what

game the longest and that is what

game the longest and that is what ensures you find joy because the joy

ensures you find joy because the joy

ensures you find joy because the joy comes not from comparison but from

comes not from comparison but from

comes not from comparison but from advancement when are you at your best I

advancement when are you at your best I

advancement when are you at your best I met my best when I’m around people who

met my best when I’m around people who

met my best when I’m around people who believe what I believe I know it seems

believe what I believe I know it seems

believe what I believe I know it seems silly but I try very very hard to sort

silly but I try very very hard to sort

silly but I try very very hard to sort of stack the deck you know to put myself

of stack the deck you know to put myself

of stack the deck you know to put myself in a position of strength so for example

in a position of strength so for example

in a position of strength so for example you know somebody asked me just

you know somebody asked me just

you know somebody asked me just yesterday have you ever

yesterday have you ever

yesterday have you ever had sort of a bad you know engagement I

had sort of a bad you know engagement I

had sort of a bad you know engagement I was thinking myself I’m like not really

was thinking myself I’m like not really

was thinking myself I’m like not really but it’s not because I’m some sort of

but it’s not because I’m some sort of

but it’s not because I’m some sort of sort of genius a nice ending anything

sort of genius a nice ending anything

sort of genius a nice ending anything like that it’s because I stack the deck

like that it’s because I stack the deck

like that it’s because I stack the deck it’s because I want to be there I want

it’s because I want to be there I want

it’s because I want to be there I want to be around people who want me there in

to be around people who want me there in

to be around people who want me there in other words if I’m somebody’s tenth

other words if I’m somebody’s tenth

other words if I’m somebody’s tenth choice and like you know I’ll probably

choice and like you know I’ll probably

choice and like you know I’ll probably turn it down whereas if I’m their first

turn it down whereas if I’m their first

turn it down whereas if I’m their first choice they really want me there and so

choice they really want me there and so

choice they really want me there and so I’m more likely to have a good

I’m more likely to have a good

I’m more likely to have a good engagement they’re supportive of me I’m

engagement they’re supportive of me I’m

engagement they’re supportive of me I’m supportive of them and so yeah I’m at my

supportive of them and so yeah I’m at my

supportive of them and so yeah I’m at my best look like when I stack the deck

best look like when I stack the deck

best look like when I stack the deck when I choose to be in an environment

when I choose to be in an environment

when I choose to be in an environment where where my strengths are are there

where where my strengths are are there

where where my strengths are are there Nelson Mandela is a particularly special

Nelson Mandela is a particularly special

Nelson Mandela is a particularly special case study in the leadership world

case study in the leadership world

case study in the leadership world because he is universally regarded as a

because he is universally regarded as a

because he is universally regarded as a great leader you can take other

great leader you can take other

great leader you can take other personalities and depending on the

personalities and depending on the

personalities and depending on the nation you go to we have different

nation you go to we have different

nation you go to we have different opinions about other personalities but

opinions about other personalities but

opinions about other personalities but Nelson Mandela across the world is

Nelson Mandela across the world is

Nelson Mandela across the world is universally regarded as a great leader

universally regarded as a great leader

universally regarded as a great leader he was actually the son of a tribal

he was actually the son of a tribal

he was actually the son of a tribal chief and he was asked one day how did

chief and he was asked one day how did

chief and he was asked one day how did you learn to be a great leader and he

you learn to be a great leader and he

you learn to be a great leader and he responded that he would go with his

responded that he would go with his

responded that he would go with his father to tribal meetings and he

father to tribal meetings and he

father to tribal meetings and he remembers two things when his father

remembers two things when his father

remembers two things when his father would meet with other elders one they

would meet with other elders one they

would meet with other elders one they would always sit in a circle and to his

would always sit in a circle and to his

would always sit in a circle and to his father was always the last to speak

father was always the last to speak

father was always the last to speak you’ll be told your whole life that you

you’ll be told your whole life that you

you’ll be told your whole life that you need to learn to listen I would say that

need to learn to listen I would say that

need to learn to listen I would say that you need to learn to be the last to

you need to learn to be the last to

you need to learn to be the last to speak I see it in boardrooms every day

speak I see it in boardrooms every day

speak I see it in boardrooms every day of the week even people who consider

of the week even people who consider

of the week even people who consider themselves good leaders who may actually

themselves good leaders who may actually

themselves good leaders who may actually be decent leaders will walk into a room

be decent leaders will walk into a room

be decent leaders will walk into a room and say here’s the problem here’s what I

and say here’s the problem here’s what I

and say here’s the problem here’s what I think but I’m interested in your opinion

think but I’m interested in your opinion

think but I’m interested in your opinion let’s go around the room it’s too late

let’s go around the room it’s too late

let’s go around the room it’s too late the skill to hold your opinions to

the skill to hold your opinions to

the skill to hold your opinions to yourself until everyone has spoken does

yourself until everyone has spoken does

yourself until everyone has spoken does two things one it gives everybody else

two things one it gives everybody else

two things one it gives everybody else the feeling that they have been heard it

the feeling that they have been heard it

the feeling that they have been heard it give me gives everyone else the ability

give me gives everyone else the ability

give me gives everyone else the ability to feel that they have contributed and

to feel that they have contributed and

to feel that they have contributed and two you get the benefit of hearing what

two you get the benefit of hearing what

two you get the benefit of hearing what everybody else has to think before you

everybody else has to think before you

everybody else has to think before you render your opinion the skill is really

render your opinion the skill is really

render your opinion the skill is really to keep your opinions to yourself if you

to keep your opinions to yourself if you

to keep your opinions to yourself if you agree with somebody don’t nod yes

agree with somebody don’t nod yes

agree with somebody don’t nod yes if you disagree with somebody don’t not

if you disagree with somebody don’t not

if you disagree with somebody don’t not know simply sit there take it all in and

know simply sit there take it all in and

know simply sit there take it all in and the only thing you’re allowed to do is

the only thing you’re allowed to do is

the only thing you’re allowed to do is ask questions so that you can understand

ask questions so that you can understand

ask questions so that you can understand what they mean and why they have the

what they mean and why they have the

what they mean and why they have the opinion that they have you must

opinion that they have you must

opinion that they have you must understand from where they are speaking

understand from where they are speaking

understand from where they are speaking why they have the opinion they have not

why they have the opinion they have not

why they have the opinion they have not just what they are saying and at the end

just what they are saying and at the end

just what they are saying and at the end you will get your turn

you will get your turn

you will get your turn it sounds easy it’s not practice being

it sounds easy it’s not practice being

it sounds easy it’s not practice being the last to speak

the last to speak

the last to speak that’s what Nelson Mandela did every

that’s what Nelson Mandela did every

that’s what Nelson Mandela did every decision we make in our lives as

decision we make in our lives as

decision we make in our lives as individuals or as organizations is a

individuals or as organizations is a

individuals or as organizations is a piece of communication it’s our way of

piece of communication it’s our way of

piece of communication it’s our way of saying something about who we are and

saying something about who we are and

saying something about who we are and what we believe this is why authenticity

what we believe this is why authenticity

what we believe this is why authenticity matters this is why you have to say and

matters this is why you have to say and

matters this is why you have to say and do the things you actually believe

do the things you actually believe

do the things you actually believe because the things you say and do are

because the things you say and do are

because the things you say and do are symbols of who you are and we look for

symbols of who you are and we look for

symbols of who you are and we look for those symbols so we can find people who

those symbols so we can find people who

those symbols so we can find people who believe what we believe our very

believe what we believe our very

believe what we believe our very survival depends on it so if you’re

survival depends on it so if you’re

survival depends on it so if you’re putting out false symbols you will

putting out false symbols you will

putting out false symbols you will attract people to those symbols but you

attract people to those symbols but you

attract people to those symbols but you won’t be able to form trust with them

won’t be able to form trust with them

won’t be able to form trust with them this is what Tiger Woods did to us he

this is what Tiger Woods did to us he

this is what Tiger Woods did to us he lied he lied he told us what he thought

lied he lied he told us what he thought

lied he lied he told us what he thought we wanted to hear and it was great and

we wanted to hear and it was great and

we wanted to hear and it was great and we were drawn to it and all of us who

we were drawn to it and all of us who

we were drawn to it and all of us who kind of liked that idea of the sort of

kind of liked that idea of the sort of

kind of liked that idea of the sort of the good guy who drawn to it until we

the good guy who drawn to it until we

the good guy who drawn to it until we found out it was a lie he could have

found out it was a lie he could have

found out it was a lie he could have been the bad boy of golf he could have

been the bad boy of golf he could have

been the bad boy of golf he could have had all the same endorsements and had a

had all the same endorsements and had a

had all the same endorsements and had a fantastic career and still been hailed

fantastic career and still been hailed

fantastic career and still been hailed as one of the great athletes of our day

as one of the great athletes of our day

as one of the great athletes of our day but he didn’t he chose to lie

but he didn’t he chose to lie

but he didn’t he chose to lie good luck forming trust again tiger we

good luck forming trust again tiger we

good luck forming trust again tiger we don’t believe you we don’t trust you the

don’t believe you we don’t trust you the

don’t believe you we don’t trust you the goal of putting something out there if

goal of putting something out there if

goal of putting something out there if you say what you believe and you do what

you say what you believe and you do what

you say what you believe and you do what you believe you will attract people who

you believe you will attract people who

you believe you will attract people who believe what you believe

believe what you believe

believe what you believe if you go to one of your friends and you

if you go to one of your friends and you

if you go to one of your friends and you say to one of your friends how would you

say to one of your friends how would you

say to one of your friends how would you like me to dress so that you’ll like me

like me to dress so that you’ll like me

like me to dress so that you’ll like me better how would you want me to address

better how would you want me to address

better how would you want me to address you how do you want me to speak so that

you how do you want me to speak so that

you how do you want me to speak so that you’ll like me more right your friends

you’ll like me more right your friends

you’ll like me more right your friends are going to look at you be like

are going to look at you be like

are going to look at you be like what are you talking about come on come

what are you talking about come on come

what are you talking about come on come on come on what should I wear so that

on come on what should I wear so that

on come on what should I wear so that you’ll find me more appealing and how

you’ll find me more appealing and how

you’ll find me more appealing and how would you like me to speak to you so

would you like me to speak to you so

would you like me to speak to you so that you’ll like me more and your

that you’ll like me more and your

that you’ll like me more and your friends are gonna tell you just be

friends are gonna tell you just be

friends are gonna tell you just be yourself that’s why I like you I don’t

yourself that’s why I like you I don’t

yourself that’s why I like you I don’t just be yourself now think about what we

just be yourself now think about what we

just be yourself now think about what we do in industry what do we do we do

do in industry what do we do we do

do in industry what do we do we do market research and we go and we ask the

market research and we go and we ask the

market research and we go and we ask the customers what kind of things the way we

customers what kind of things the way we

customers what kind of things the way we what style should we speak to you how

what style should we speak to you how

what style should we speak to you how should we decorate ourselves what kind

should we decorate ourselves what kind

should we decorate ourselves what kind of things are you drawn to so that we

of things are you drawn to so that we

of things are you drawn to so that we can do those things so you’ll like us

can do those things so you’ll like us

can do those things so you’ll like us more it’s just as ridiculous it’s just

more it’s just as ridiculous it’s just

more it’s just as ridiculous it’s just as ridiculous organisations should say

as ridiculous organisations should say

as ridiculous organisations should say and do the things they actually believe

and do the things they actually believe

and do the things they actually believe and they will attract people who believe

and they will attract people who believe

and they will attract people who believe what they believe or they can choose to

what they believe or they can choose to

what they believe or they can choose to lie and at the slightest hint that they

lie and at the slightest hint that they

lie and at the slightest hint that they might be lying cynicism sets in and

might be lying cynicism sets in and

might be lying cynicism sets in and people start saying I’m not sure I can

people start saying I’m not sure I can

people start saying I’m not sure I can trust these guys because there’s not a

trust these guys because there’s not a

trust these guys because there’s not a lot of consistency and all the things

lot of consistency and all the things

lot of consistency and all the things they say and do which means they can’t

they say and do which means they can’t

they say and do which means they can’t have a very strong belief set or they’re

have a very strong belief set or they’re

have a very strong belief set or they’re lying to me and we call them it

lying to me and we call them it

lying to me and we call them it authentic the entire process of asking

authentic the entire process of asking

authentic the entire process of asking other people who we should be is

other people who we should be is

other people who we should be is inauthentic that’s hilarious to me all

inauthentic that’s hilarious to me all

inauthentic that’s hilarious to me all these positioning studies we do are

these positioning studies we do are

these positioning studies we do are inherent we’re going to do a study to

inherent we’re going to do a study to

inherent we’re going to do a study to find out from people so we can be more

find out from people so we can be more

find out from people so we can be more authentic that’s hilarious

authentic that’s hilarious

authentic that’s hilarious say and do what you actually believe and

say and do what you actually believe and

say and do what you actually believe and the symbols you put out there the things

the symbols you put out there the things

the symbols you put out there the things you say and the things you do those red

you say and the things you do those red

you say and the things you do those red hats are ways that people can find you

hats are ways that people can find you

hats are ways that people can find you what you have the ability to do as

what you have the ability to do as

what you have the ability to do as designers is create those symbols and

designers is create those symbols and

designers is create those symbols and allow people to use those things to say

allow people to use those things to say

allow people to use those things to say something about who they are work for

something about who they are work for

something about who they are work for companies work for clients work for

companies work for clients work for

companies work for clients work for people who you believe what they believe

people who you believe what they believe

people who you believe what they believe show up and feel a part of something

show up and feel a part of something

show up and feel a part of something bigger than yourself and your part is to

bigger than yourself and your part is to

bigger than yourself and your part is to put what they believe into pictures and

put what they believe into pictures and

put what they believe into pictures and words and symbols and graphics so that

words and symbols and graphics so that

words and symbols and graphics so that other people can use those things to say

other people can use those things to say

other people can use those things to say something about who they are people put

something about who they are people put

something about who they are people put harley-davidson logos on their body to

harley-davidson logos on their body to

harley-davidson logos on their body to say something about who they are

say something about who they are

say something about who they are corporate logo ain’t no Procter &

corporate logo ain’t no Procter &

corporate logo ain’t no Procter & Gamble’s tattooed on anybody’s on

Gamble’s tattooed on anybody’s on

Gamble’s tattooed on anybody’s on because Harley means something they

because Harley means something they

because Harley means something they stand for something people put that

stand for something people put that

stand for something people put that tattoo on their not to tell you that

tattoo on their not to tell you that

tattoo on their not to tell you that they own a motorcycle

they own a motorcycle

they own a motorcycle they put that tattoo there to tell you

they put that tattoo there to tell you

they put that tattoo there to tell you something about themselves you ever see

something about themselves you ever see

something about themselves you ever see anybody with a with a Mac laptop put a

anybody with a with a Mac laptop put a

anybody with a with a Mac laptop put a sticker over that beautiful shining

sticker over that beautiful shining

sticker over that beautiful shining Apple ain’t never gonna happen then how

Apple ain’t never gonna happen then how

Apple ain’t never gonna happen then how will you know who I am you ever see

will you know who I am you ever see

will you know who I am you ever see anybody with a PC break out the Windex

anybody with a PC break out the Windex

anybody with a PC break out the Windex to clean out their computer Mac people

have you ever seen a dirty Mac doesn’t

have you ever seen a dirty Mac doesn’t exist does not exist why because it’s

exist does not exist why because it’s

exist does not exist why because it’s Who I am

Who I am

Who I am these are symbols we use the companies

these are symbols we use the companies

these are symbols we use the companies that are crystal clear in what they

that are crystal clear in what they

that are crystal clear in what they believe and their discipline and how

believe and their discipline and how

believe and their discipline and how they do it they’re consistent what they

they do it they’re consistent what they

they do it they’re consistent what they do and everything they say and

do and everything they say and

do and everything they say and everything they do serves as a symbol of

everything they do serves as a symbol of

everything they do serves as a symbol of the set of values and beliefs we use

the set of values and beliefs we use

the set of values and beliefs we use those symbols to say something about who

those symbols to say something about who

those symbols to say something about who we are we surround ourselves with the

we are we surround ourselves with the

we are we surround ourselves with the people and the products and the brands

people and the products and the brands

people and the products and the brands that say something about who we are and

that say something about who we are and

that say something about who we are and when we can find the people who believe

when we can find the people who believe

when we can find the people who believe what we believe

what we believe

what we believe we’re weirdly drawn to them because our

we’re weirdly drawn to them because our

we’re weirdly drawn to them because our very survival depends on it

very survival depends on it

very survival depends on it we need it and so the more you can give

we need it and so the more you can give

we need it and so the more you can give of yourself the more you can give of

of yourself the more you can give of

of yourself the more you can give of what you believe the more you can

what you believe the more you can

what you believe the more you can discipline with discipline saying boo

discipline with discipline saying boo

discipline with discipline saying boo and do the things you actually believe

and do the things you actually believe

and do the things you actually believe strange things start to happen what are

strange things start to happen what are

strange things start to happen what are your thoughts and what’s your approach

your thoughts and what’s your approach

your thoughts and what’s your approach on finding in building upon passions

on finding in building upon passions

on finding in building upon passions passion is not an actionable word it’s

passion is not an actionable word it’s

passion is not an actionable word it’s correct you know that those who do the

correct you know that those who do the

correct you know that those who do the things that they’re passionate about do

things that they’re passionate about do

things that they’re passionate about do better but it’s not helpful advice and

better but it’s not helpful advice and

better but it’s not helpful advice and so the question is where does passion

so the question is where does passion

so the question is where does passion come from passion is a result passion is

come from passion is a result passion is

come from passion is a result passion is an energy passion is the feeling you

an energy passion is the feeling you

an energy passion is the feeling you have when you’re engaged in something

have when you’re engaged in something

have when you’re engaged in something that you love passion is the feeling you

that you love passion is the feeling you

that you love passion is the feeling you have that you would probably do this for

have that you would probably do this for

have that you would probably do this for free

free

free you know and you can’t believe somebody

you know and you can’t believe somebody

you know and you can’t believe somebody pays you to do it you know and I think

pays you to do it you know and I think

pays you to do it you know and I think we mistake that passion is something we

we mistake that passion is something we

we mistake that passion is something we do in our private lives but it shouldn’t

do in our private lives but it shouldn’t

do in our private lives but it shouldn’t be done you know in our careers for

be done you know in our careers for

be done you know in our careers for example and I’m a firm believer that you

example and I’m a firm believer that you

example and I’m a firm believer that you are who you are and anybody who says I’m

are who you are and anybody who says I’m

are who you are and anybody who says I’m different at home than I am at work in

different at home than I am at work in

different at home than I am at work in one of those two places you’re lying and

one of those two places you’re lying and

one of those two places you’re lying and the goal is to make everything you do in

the goal is to make everything you do in

the goal is to make everything you do in home and it works something that you

home and it works something that you

home and it works something that you have excitement to do

have excitement to do

have excitement to do so how do you find the things that

so how do you find the things that

so how do you find the things that you’re excited to do well it’s actually

you’re excited to do well it’s actually

you’re excited to do well it’s actually easier than you think what are the

easier than you think what are the

easier than you think what are the things that you love to do what are the

things that you love to do what are the

things that you love to do what are the things that you would do for free you

things that you would do for free you

things that you would do for free you know how can you recreate that feeling

know how can you recreate that feeling

know how can you recreate that feeling and and be pay for it so what are the

and and be pay for it so what are the

and and be pay for it so what are the things that I do on the weekend right I

things that I do on the weekend right I

things that I do on the weekend right I love I’m very involved in the art world

love I’m very involved in the art world

love I’m very involved in the art world I love to go to museums and galleries

I love to go to museums and galleries

I love to go to museums and galleries but I love to go see dance and

but I love to go see dance and

but I love to go see dance and performances because I want to see how

performances because I want to see how

performances because I want to see how others are interpreting the world so

others are interpreting the world so

others are interpreting the world so that inspires me new ideas new thoughts

that inspires me new ideas new thoughts

that inspires me new ideas new thoughts new ways of looking at the world are

new ways of looking at the world are

new ways of looking at the world are things that interest me privately and I

things that interest me privately and I

things that interest me privately and I seek it out and pay money for it right

seek it out and pay money for it right

seek it out and pay money for it right so does that mean I have to have a

so does that mean I have to have a

so does that mean I have to have a career in the arts no it means I have to

career in the arts no it means I have to

career in the arts no it means I have to have a career where new ideas are

have a career where new ideas are

have a career where new ideas are explored where people are experimenting

explored where people are experimenting

explored where people are experimenting and trying things out and I have to

and trying things out and I have to

and trying things out and I have to explore new ideas and try things out and

explore new ideas and try things out and

explore new ideas and try things out and I’m just as excited to go to work

I’m just as excited to go to work

I’m just as excited to go to work everyday as I am just you know go do

everyday as I am just you know go do

everyday as I am just you know go do something on a Saturday night

something on a Saturday night

something on a Saturday night and so the idea of finding your passion

and so the idea of finding your passion

and so the idea of finding your passion is ironically simple because you should

is ironically simple because you should

is ironically simple because you should be doing stuff that you enjoy sometimes

be doing stuff that you enjoy sometimes

be doing stuff that you enjoy sometimes what is the stuff that you enjoy and

what is the stuff that you enjoy and

what is the stuff that you enjoy and then what is the stuff that you love who

then what is the stuff that you love who

then what is the stuff that you love who the people you love and what are those

the people you love and what are those

the people you love and what are those what they all have in common how do you

what they all have in common how do you

what they all have in common how do you explain when things don’t go as we

explain when things don’t go as we

explain when things don’t go as we assumed or better how do you explain

assumed or better how do you explain

assumed or better how do you explain when others are able to achieve things

when others are able to achieve things

when others are able to achieve things that seem to defy all of the assumptions

that seem to defy all of the assumptions

that seem to defy all of the assumptions for example why is Apple so innovative

for example why is Apple so innovative

for example why is Apple so innovative year after year after year after year

year after year after year after year

year after year after year after year they’re more innovative than all their

they’re more innovative than all their

they’re more innovative than all their competition

competition

competition and yet they’re just a computer company

and yet they’re just a computer company

and yet they’re just a computer company they’re just like everyone else

they’re just like everyone else

they’re just like everyone else they have the same access to the same

they have the same access to the same

they have the same access to the same talent the same agencies the same

talent the same agencies the same

talent the same agencies the same consultants the same media then why is

consultants the same media then why is

consultants the same media then why is it that they seem to have something

it that they seem to have something

it that they seem to have something different why is it that Martin Luther

different why is it that Martin Luther

different why is it that Martin Luther King led the civil rights movement he

King led the civil rights movement he

King led the civil rights movement he wasn’t the only man who suffered in a

wasn’t the only man who suffered in a

wasn’t the only man who suffered in a pre-civil Rights America and he

pre-civil Rights America and he

pre-civil Rights America and he certainly wasn’t the only great orator

certainly wasn’t the only great orator

certainly wasn’t the only great orator of the day why him and why is it that

of the day why him and why is it that

of the day why him and why is it that the Wright brothers were able to figure

the Wright brothers were able to figure

the Wright brothers were able to figure out control powered man flight when

out control powered man flight when

out control powered man flight when there were certainly other teams who

there were certainly other teams who

there were certainly other teams who were better qualified better funded

were better qualified better funded

were better qualified better funded and they didn’t achieve powered man

and they didn’t achieve powered man

and they didn’t achieve powered man flight the Wright brothers beat them to

flight the Wright brothers beat them to

flight the Wright brothers beat them to it there’s something else at play here

it there’s something else at play here

it there’s something else at play here about three and a half years ago I made

about three and a half years ago I made

about three and a half years ago I made a discovery and this discovery

a discovery and this discovery

a discovery and this discovery profoundly changed my view on how I

profoundly changed my view on how I

profoundly changed my view on how I thought the world worked and it even

thought the world worked and it even

thought the world worked and it even profoundly changed the way in which I

profoundly changed the way in which I

profoundly changed the way in which I operate in it as it turns out there’s a

operate in it as it turns out there’s a

operate in it as it turns out there’s a pattern as it turns out all the great

pattern as it turns out all the great

pattern as it turns out all the great and inspiring leaders and organizations

and inspiring leaders and organizations

and inspiring leaders and organizations in the world whether it’s Apple or

in the world whether it’s Apple or

in the world whether it’s Apple or Martin Luther King or the Wright

Martin Luther King or the Wright

Martin Luther King or the Wright brothers they will think act and

brothers they will think act and

brothers they will think act and communicate the exact same way and it’s

communicate the exact same way and it’s

communicate the exact same way and it’s the complete opposite to everyone else

the complete opposite to everyone else

the complete opposite to everyone else all I did was codify it and it’s

all I did was codify it and it’s

all I did was codify it and it’s probably the world’s simplest idea I

probably the world’s simplest idea I

probably the world’s simplest idea I call it the Golden Circle

why how what this little idea explains

why how what this little idea explains why some organizations and some leaders

why some organizations and some leaders

why some organizations and some leaders are able to inspire where others aren’t

are able to inspire where others aren’t

are able to inspire where others aren’t let me define the terms really quickly

let me define the terms really quickly

let me define the terms really quickly every single person every single

every single person every single

every single person every single organization on the planet knows what

organization on the planet knows what

organization on the planet knows what they do 100 percent some know how they

they do 100 percent some know how they

they do 100 percent some know how they do it whether you call it your

do it whether you call it your

do it whether you call it your differentiating value proposition or

differentiating value proposition or

differentiating value proposition or your proprietary process or your USP but

your proprietary process or your USP but

your proprietary process or your USP but very very few people or organizations

very very few people or organizations

very very few people or organizations know why they do what they do and by why

know why they do what they do and by why

know why they do what they do and by why I don’t mean to make a profit that’s a

I don’t mean to make a profit that’s a

I don’t mean to make a profit that’s a result it’s always a result by why I

result it’s always a result by why I

result it’s always a result by why I mean what’s your purpose what’s your

mean what’s your purpose what’s your

mean what’s your purpose what’s your cause what’s your belief why does your

cause what’s your belief why does your

cause what’s your belief why does your organization exist why do you get out of

organization exist why do you get out of

organization exist why do you get out of bed in the morning and why should anyone

bed in the morning and why should anyone

bed in the morning and why should anyone care well as a result the way we think

care well as a result the way we think

care well as a result the way we think the way we act the way we communicate is

the way we act the way we communicate is

the way we act the way we communicate is from the outside in it’s obvious we go

from the outside in it’s obvious we go

from the outside in it’s obvious we go from the clearest thing to the fuzziest

from the clearest thing to the fuzziest

from the clearest thing to the fuzziest thing but the inspired leaders and the

thing but the inspired leaders and the

thing but the inspired leaders and the inspire or inspired organizations

inspire or inspired organizations

inspire or inspired organizations regardless of their size regardless of

regardless of their size regardless of

regardless of their size regardless of their industry all think act and

their industry all think act and

their industry all think act and communicate from the inside out let me

communicate from the inside out let me

communicate from the inside out let me give you an example I use Apple because

give you an example I use Apple because

give you an example I use Apple because they’re easy to understand and everybody

they’re easy to understand and everybody

they’re easy to understand and everybody gets it if Apple were like everyone else

gets it if Apple were like everyone else

gets it if Apple were like everyone else a marketing message from them might

a marketing message from them might

a marketing message from them might sound like this we make great computers

sound like this we make great computers

sound like this we make great computers they’re beautifully designed simple to

they’re beautifully designed simple to

they’re beautifully designed simple to use and user friendly want to buy one

use and user friendly want to buy one

use and user friendly want to buy one yeah and that’s how most of us

yeah and that’s how most of us

yeah and that’s how most of us communicate that’s how most marketing is

communicate that’s how most marketing is

communicate that’s how most marketing is done that’s how most sales done and

done that’s how most sales done and

done that’s how most sales done and that’s how most of us communicate

that’s how most of us communicate

that’s how most of us communicate interpersonally we say what we do we say

interpersonally we say what we do we say

interpersonally we say what we do we say how we’re different or how we better and

how we’re different or how we better and

how we’re different or how we better and we expect some sort of behavior or

we expect some sort of behavior or

we expect some sort of behavior or purchase a vote something like that

purchase a vote something like that

purchase a vote something like that here’s our new law firm we have the best

here’s our new law firm we have the best

here’s our new law firm we have the best lawyers with the biggest clients we have

lawyers with the biggest clients we have

lawyers with the biggest clients we have you know we always perform for our

you know we always perform for our

you know we always perform for our clients do business with us here’s our

clients do business with us here’s our

clients do business with us here’s our new car it gets great gas mileage it has

new car it gets great gas mileage it has

new car it gets great gas mileage it has you know leather seats by our car but

you know leather seats by our car but

you know leather seats by our car but it’s uninspiring here’s how Apple

it’s uninspiring here’s how Apple

it’s uninspiring here’s how Apple actually communicates everything we do

actually communicates everything we do

actually communicates everything we do we believe in challenging the status quo

we believe in challenging the status quo

we believe in challenging the status quo we believe in thinking differently the

we believe in thinking differently the

we believe in thinking differently the way we challenge the status quo is by

way we challenge the status quo is by

way we challenge the status quo is by making our products beautifully designed

making our products beautifully designed

making our products beautifully designed simple to use and user friendly we just

simple to use and user friendly we just

simple to use and user friendly we just happen to make

happen to make

happen to make Computers want to buy one totally

Computers want to buy one totally

Computers want to buy one totally different right you ready to buy a

different right you ready to buy a

different right you ready to buy a computer for me all I did was reverse

computer for me all I did was reverse

computer for me all I did was reverse the order of the information what it

the order of the information what it

the order of the information what it proves to us is that people don’t buy

proves to us is that people don’t buy

proves to us is that people don’t buy what you do people buy why you do it

what you do people buy why you do it

what you do people buy why you do it people don’t buy what you do they buy

people don’t buy what you do they buy

people don’t buy what you do they buy why you do it

why you do it

why you do it this explains why every single person in

this explains why every single person in

this explains why every single person in this room is perfectly comfortable

this room is perfectly comfortable

this room is perfectly comfortable buying a computer from Apple but we’re

buying a computer from Apple but we’re

buying a computer from Apple but we’re also perfectly comfortable buying an mp3

also perfectly comfortable buying an mp3

also perfectly comfortable buying an mp3 player from Apple or a phone from Apple

player from Apple or a phone from Apple

player from Apple or a phone from Apple or a DVR from Apple but as I said before

or a DVR from Apple but as I said before

or a DVR from Apple but as I said before Apple is just a computer company there’s

Apple is just a computer company there’s

Apple is just a computer company there’s nothing that distinguishes them

nothing that distinguishes them

nothing that distinguishes them structurally from any of their

structurally from any of their

structurally from any of their competitors their competitors are all

competitors their competitors are all

competitors their competitors are all equally qualified to make all of these

equally qualified to make all of these

equally qualified to make all of these products in fact they tried a few years

products in fact they tried a few years

products in fact they tried a few years ago gateway came out with flat-screen

ago gateway came out with flat-screen

ago gateway came out with flat-screen TVs they’re eminently qualified to make

TVs they’re eminently qualified to make

TVs they’re eminently qualified to make flat-screen tvs they’ve been making

flat-screen tvs they’ve been making

flat-screen tvs they’ve been making flat-screen monitors for years nobody

flat-screen monitors for years nobody

flat-screen monitors for years nobody bought one and Dell came out with mp3

bought one and Dell came out with mp3

bought one and Dell came out with mp3 players and PDAs and they make great

players and PDAs and they make great

players and PDAs and they make great quality products and they can make

quality products and they can make

quality products and they can make perfectly well design products and

perfectly well design products and

perfectly well design products and nobody bought one in fact talking about

nobody bought one in fact talking about

nobody bought one in fact talking about it now we can’t even imagine buying an

it now we can’t even imagine buying an

it now we can’t even imagine buying an mp3 player from Dell why would you buy

mp3 player from Dell why would you buy

mp3 player from Dell why would you buy an mp3 player from a computer company

an mp3 player from a computer company

an mp3 player from a computer company but we do it every day people don’t buy

but we do it every day people don’t buy

but we do it every day people don’t buy what you do they buy why you do it the

what you do they buy why you do it the

what you do they buy why you do it the goal is not to do business with anybody

goal is not to do business with anybody

goal is not to do business with anybody with everybody who needs what you have

with everybody who needs what you have

with everybody who needs what you have the goal is to do business with people

the goal is to do business with people

the goal is to do business with people who believe what you believe

who believe what you believe

who believe what you believe here’s the best part none of what I’m

here’s the best part none of what I’m

here’s the best part none of what I’m telling you is my opinion it’s all

telling you is my opinion it’s all

telling you is my opinion it’s all grounded in the tenets of biology not

grounded in the tenets of biology not

grounded in the tenets of biology not psychology biology if you look at a

psychology biology if you look at a

psychology biology if you look at a cross-section of the human brain looking

cross-section of the human brain looking

cross-section of the human brain looking from the top down what you see is the

from the top down what you see is the

from the top down what you see is the human brain is actually broken into

human brain is actually broken into

human brain is actually broken into three major components that correlate

three major components that correlate

three major components that correlate perfectly with the golden circle our our

perfectly with the golden circle our our

perfectly with the golden circle our our newest brain our Homo Sapien brain our

newest brain our Homo Sapien brain our

newest brain our Homo Sapien brain our neocortex corresponds with the what

neocortex corresponds with the what

neocortex corresponds with the what level the neocortex is responsible for

level the neocortex is responsible for

level the neocortex is responsible for all of our rational and analytical

all of our rational and analytical

all of our rational and analytical thought and language the middle two

thought and language the middle two

thought and language the middle two sections make up our limbic brains and

sections make up our limbic brains and

sections make up our limbic brains and our limbic brains are responsible for

our limbic brains are responsible for

our limbic brains are responsible for all of our feelings like trust and

all of our feelings like trust and

all of our feelings like trust and loyalty it’s also responsible for all

loyalty it’s also responsible for all

loyalty it’s also responsible for all human behavior all decision-making and

human behavior all decision-making and

human behavior all decision-making and it has no

it has no

it has no capacity for language in other words

capacity for language in other words

capacity for language in other words when we communicate from the outside in

when we communicate from the outside in

when we communicate from the outside in yes people can understand vast amounts

yes people can understand vast amounts

yes people can understand vast amounts of complicated information like features

of complicated information like features

of complicated information like features and benefits and facts and figures just

and benefits and facts and figures just

and benefits and facts and figures just doesn’t drive behavior when we

doesn’t drive behavior when we

doesn’t drive behavior when we communicate from the inside out we’re

communicate from the inside out we’re

communicate from the inside out we’re talking directly to the part of the

talking directly to the part of the

talking directly to the part of the brain that controls behavior and then we

brain that controls behavior and then we

brain that controls behavior and then we allow people to rationalize it with the

allow people to rationalize it with the

allow people to rationalize it with the tangible things we say and do this is

tangible things we say and do this is

tangible things we say and do this is where gut decisions come from you know

where gut decisions come from you know

where gut decisions come from you know sometimes you can give somebody all the

sometimes you can give somebody all the

sometimes you can give somebody all the facts and your figures in this I know

facts and your figures in this I know

facts and your figures in this I know what all the facts and details say but

what all the facts and details say but

what all the facts and details say but it just doesn’t feel right

it just doesn’t feel right

it just doesn’t feel right why would we use that verb it doesn’t

why would we use that verb it doesn’t

why would we use that verb it doesn’t feel right because the part of the brain

feel right because the part of the brain

feel right because the part of the brain that controls decision-making doesn’t

that controls decision-making doesn’t

that controls decision-making doesn’t control language and the best we can

control language and the best we can

control language and the best we can muster up is I don’t know it just

muster up is I don’t know it just

muster up is I don’t know it just doesn’t feel right where sometimes you

doesn’t feel right where sometimes you

doesn’t feel right where sometimes you say you’re leading with your heart or

say you’re leading with your heart or

say you’re leading with your heart or you’re leading with your soul well I

you’re leading with your soul well I

you’re leading with your soul well I hate to break it to you those on other

hate to break it to you those on other

hate to break it to you those on other body parts controlling your behavior

body parts controlling your behavior

body parts controlling your behavior it’s all happening here in your limbic

it’s all happening here in your limbic

it’s all happening here in your limbic brain the part of the brain that

brain the part of the brain that

brain the part of the brain that controls decision-making and not

controls decision-making and not

controls decision-making and not language but if you don’t know why you

language but if you don’t know why you

language but if you don’t know why you do what you do and people respond to why

do what you do and people respond to why

do what you do and people respond to why you do what you do then how will anybody

you do what you do then how will anybody

you do what you do then how will anybody how will you ever get people to to vote

how will you ever get people to to vote

how will you ever get people to to vote for you or buy something from you or

for you or buy something from you or

for you or buy something from you or more importantly be loyal and want to be

more importantly be loyal and want to be

more importantly be loyal and want to be a part of what it is what you bet you do

a part of what it is what you bet you do

a part of what it is what you bet you do again the goal is not just as to sell

again the goal is not just as to sell

again the goal is not just as to sell people who need what you have the goal

people who need what you have the goal

people who need what you have the goal is to sell to people who believe what

is to sell to people who believe what

is to sell to people who believe what you believe the goal is not just to hire

you believe the goal is not just to hire

you believe the goal is not just to hire people who need a job it’s to hire

people who need a job it’s to hire

people who need a job it’s to hire people who believe what you believe I

people who believe what you believe I

people who believe what you believe I always say that you know this if you if

always say that you know this if you if

always say that you know this if you if you if you hire people just because they

you if you hire people just because they

you if you hire people just because they can do a job they’ll work for your money

can do a job they’ll work for your money

can do a job they’ll work for your money but if you hire people who believe what

but if you hire people who believe what

but if you hire people who believe what you believe they work for you with blood

you believe they work for you with blood

you believe they work for you with blood and sweat and tears and nowhere nowhere

and sweat and tears and nowhere nowhere

and sweat and tears and nowhere nowhere else is there a better example of this

else is there a better example of this

else is there a better example of this than with the Wright brothers most

than with the Wright brothers most

than with the Wright brothers most people don’t know about Samuel Pierpont

people don’t know about Samuel Pierpont

people don’t know about Samuel Pierpont Langley and back in the early 20th

Langley and back in the early 20th

Langley and back in the early 20th century the pursuit of powered man

century the pursuit of powered man

century the pursuit of powered man flight was like the dot-com of the day

flight was like the dot-com of the day

flight was like the dot-com of the day everybody was trying it and Samuel

everybody was trying it and Samuel

everybody was trying it and Samuel Pierpont Langley had what we assume to

Pierpont Langley had what we assume to

Pierpont Langley had what we assume to be the recipe for success I mean even

be the recipe for success I mean even

be the recipe for success I mean even now we you ask people why did your

now we you ask people why did your

now we you ask people why did your product or why did your company fail and

product or why did your company fail and

product or why did your company fail and people always give you the permeate same

people always give you the permeate same

people always give you the permeate same permutation of the same three things

permutation of the same three things

permutation of the same three things undercapitalized the wrong people bad

undercapitalized the wrong people bad

undercapitalized the wrong people bad market conditions it was the same three

market conditions it was the same three

market conditions it was the same three things so let’s explore that

things so let’s explore that

things so let’s explore that Samuel Pierpont Langley was given

Samuel Pierpont Langley was given

Samuel Pierpont Langley was given $50,000 by the War Department to figure

$50,000 by the War Department to figure

$50,000 by the War Department to figure out this flying machine money was no

out this flying machine money was no

out this flying machine money was no problem

problem

problem he held a seat at Harvard and worked at

he held a seat at Harvard and worked at

he held a seat at Harvard and worked at the Smithsonian and was extremely

the Smithsonian and was extremely

the Smithsonian and was extremely well-connected he knew all the big minds

well-connected he knew all the big minds

well-connected he knew all the big minds of the day he hired the best minds money

of the day he hired the best minds money

of the day he hired the best minds money could find and the market conditions

could find and the market conditions

could find and the market conditions were fantastic

were fantastic

were fantastic the New York Times followed him around

the New York Times followed him around

the New York Times followed him around everywhere and everyone was rooting for

everywhere and everyone was rooting for

everywhere and everyone was rooting for Langley and how come we’ve never heard

Langley and how come we’ve never heard

Langley and how come we’ve never heard of Samuel Pierpont Langley a few hundred

of Samuel Pierpont Langley a few hundred

of Samuel Pierpont Langley a few hundred miles away in Dayton Ohio Orville and

miles away in Dayton Ohio Orville and

miles away in Dayton Ohio Orville and Wilbur Wright they had none of what we

Wilbur Wright they had none of what we

Wilbur Wright they had none of what we consider to be the recipe for success

consider to be the recipe for success

consider to be the recipe for success they had no money they paid for their

they had no money they paid for their

they had no money they paid for their dream with the proceeds from their

dream with the proceeds from their

dream with the proceeds from their bicycle shop not a single person on the

bicycle shop not a single person on the

bicycle shop not a single person on the Wright brothers team had a college

Wright brothers team had a college

Wright brothers team had a college education

education

education not even Orville or Wilbur and the New

not even Orville or Wilbur and the New

not even Orville or Wilbur and the New York Times followed them around nowhere

York Times followed them around nowhere

York Times followed them around nowhere the difference was Orville and Wilbur

the difference was Orville and Wilbur

the difference was Orville and Wilbur were driven by a caused by a purpose by

were driven by a caused by a purpose by

were driven by a caused by a purpose by a belief they believed that if they

a belief they believed that if they

a belief they believed that if they could figure out this flying machine

could figure out this flying machine

could figure out this flying machine it’ll change the course of the world

it’ll change the course of the world

it’ll change the course of the world Samuel Pierpont Langley was different he

Samuel Pierpont Langley was different he

Samuel Pierpont Langley was different he wanted to be rich and he want to be

wanted to be rich and he want to be

wanted to be rich and he want to be famous he was in pursuit of the result

famous he was in pursuit of the result

famous he was in pursuit of the result he was in pursuit of the riches and lo

he was in pursuit of the riches and lo

he was in pursuit of the riches and lo and behold look what happened the people

and behold look what happened the people

and behold look what happened the people who believed in the Wright brothers

who believed in the Wright brothers

who believed in the Wright brothers dream worked with them with blood and

dream worked with them with blood and

dream worked with them with blood and sweat and tears the others just worked

sweat and tears the others just worked

sweat and tears the others just worked for the paycheck and they tell stories

for the paycheck and they tell stories

for the paycheck and they tell stories of how every time the Wright brothers

of how every time the Wright brothers

of how every time the Wright brothers went out they would have to take five

went out they would have to take five

went out they would have to take five sets of parts because that’s how many

sets of parts because that’s how many

sets of parts because that’s how many times they would crash before they came

times they would crash before they came

times they would crash before they came in for supper

in for supper

in for supper and eventually on December 17th 1903 the

and eventually on December 17th 1903 the

and eventually on December 17th 1903 the Wright brothers took flight and no one

Wright brothers took flight and no one

Wright brothers took flight and no one was there to even experience it we found

was there to even experience it we found

was there to even experience it we found out about it a few days later and

out about it a few days later and

out about it a few days later and further proof that Langley was motivated

further proof that Langley was motivated

further proof that Langley was motivated by the wrong thing the day the Wright

by the wrong thing the day the Wright

by the wrong thing the day the Wright brothers took flight he quit he could

brothers took flight he quit he could

brothers took flight he quit he could have said that’s an amazing discovery

have said that’s an amazing discovery

have said that’s an amazing discovery guys and I will improve upon your

guys and I will improve upon your

guys and I will improve upon your technology but he didn’t he wasn’t first

technology but he didn’t he wasn’t first

technology but he didn’t he wasn’t first he didn’t get rich he didn’t get famous

he didn’t get rich he didn’t get famous

he didn’t get rich he didn’t get famous so he quit people don’t buy what you do

so he quit people don’t buy what you do

so he quit people don’t buy what you do they buy why you do it and if you talk

they buy why you do it and if you talk

they buy why you do it and if you talk about what you believe you will attract

about what you believe you will attract

about what you believe you will attract those who

those who

those who believe what you believe but why is it

believe what you believe but why is it

believe what you believe but why is it important to attract those who believe

important to attract those who believe

important to attract those who believe what you believe something called the

what you believe something called the

what you believe something called the law of diffusion of innovation and if

law of diffusion of innovation and if

law of diffusion of innovation and if you don’t know the law you definitely

you don’t know the law you definitely

you don’t know the law you definitely know the terminology the first two and a

know the terminology the first two and a

know the terminology the first two and a half percent of our population are our

half percent of our population are our

half percent of our population are our innovators the next thirteen and a half

innovators the next thirteen and a half

innovators the next thirteen and a half percent of our population are our early

percent of our population are our early

percent of our population are our early adopters the next thirty four percent

adopters the next thirty four percent

adopters the next thirty four percent are your early majority your late

are your early majority your late

are your early majority your late majority and your laggards the only

majority and your laggards the only

majority and your laggards the only reason these people by touch-tone phones

reason these people by touch-tone phones

reason these people by touch-tone phones is because you can’t buy rotary phones

is because you can’t buy rotary phones

is because you can’t buy rotary phones anymore we all sit at various places at

anymore we all sit at various places at

anymore we all sit at various places at various times on the scale but the law

various times on the scale but the law

various times on the scale but the law of diffusion of innovation tells us is

of diffusion of innovation tells us is

of diffusion of innovation tells us is that if you want mass-market success or

that if you want mass-market success or

that if you want mass-market success or mass-market acceptance of an idea you

mass-market acceptance of an idea you

mass-market acceptance of an idea you cannot have it until you achieve this

cannot have it until you achieve this

cannot have it until you achieve this tipping point between 15 and 18 percent

tipping point between 15 and 18 percent

tipping point between 15 and 18 percent market penetration and then the system

market penetration and then the system

market penetration and then the system tips and I love asking businesses what’s

tips and I love asking businesses what’s

tips and I love asking businesses what’s your conversion on new business and they

your conversion on new business and they

your conversion on new business and they love to sell you oh it’s about 10%

love to sell you oh it’s about 10%

love to sell you oh it’s about 10% proudly well you can trip over 10% of

proudly well you can trip over 10% of

proudly well you can trip over 10% of the customers we all have about 10% who

the customers we all have about 10% who

the customers we all have about 10% who just get it that’s how we describe them

just get it that’s how we describe them

just get it that’s how we describe them right that’s like that gut feeling oh

right that’s like that gut feeling oh

right that’s like that gut feeling oh they just get it the problem is how do

they just get it the problem is how do

they just get it the problem is how do you find the ones that just get it

you find the ones that just get it

you find the ones that just get it before you’re doing business with them

before you’re doing business with them

before you’re doing business with them versus the ones who don’t get it

versus the ones who don’t get it

versus the ones who don’t get it so it’s this here this little gap that

so it’s this here this little gap that

so it’s this here this little gap that you have to close as Jeffrey Moore calls

you have to close as Jeffrey Moore calls

you have to close as Jeffrey Moore calls it crossing the chasm because you see

it crossing the chasm because you see

it crossing the chasm because you see the early majority will not try

the early majority will not try

the early majority will not try something until someone else has tried

something until someone else has tried

something until someone else has tried it first

it first

it first and these guys the innovators in the

and these guys the innovators in the

and these guys the innovators in the early adopters they’re comfortable

early adopters they’re comfortable

early adopters they’re comfortable making those gut decisions they’re more

making those gut decisions they’re more

making those gut decisions they’re more comfortable making those intuitive

comfortable making those intuitive

comfortable making those intuitive decisions that are driven by what they

decisions that are driven by what they

decisions that are driven by what they believe about the world and not just

believe about the world and not just

believe about the world and not just what product is available these are the

what product is available these are the

what product is available these are the people who stood on line for six hours

people who stood on line for six hours

people who stood on line for six hours to buy an iPhone when they first came

to buy an iPhone when they first came

to buy an iPhone when they first came out when you could have just walked into

out when you could have just walked into

out when you could have just walked into the store the next week and bought one

the store the next week and bought one

the store the next week and bought one off the shelf these are the people who

off the shelf these are the people who

off the shelf these are the people who spent $40,000 on flat-screen TVs when

spent $40,000 on flat-screen TVs when

spent $40,000 on flat-screen TVs when they first came out even though the

they first came out even though the

they first came out even though the technology was substandard and by the

technology was substandard and by the

technology was substandard and by the way they didn’t do it because the

way they didn’t do it because the

way they didn’t do it because the technology was so great they did it for

technology was so great they did it for

technology was so great they did it for themselves it’s because they wanted to

themselves it’s because they wanted to

themselves it’s because they wanted to be first people don’t buy what you do

be first people don’t buy what you do

be first people don’t buy what you do they buy why you do it

they buy why you do it

they buy why you do it and what you do simply

and what you do simply

and what you do simply rooves what you believe in fact people

rooves what you believe in fact people

rooves what you believe in fact people will do the things that prove what they

will do the things that prove what they

will do the things that prove what they believe the reason that person bought

believe the reason that person bought

believe the reason that person bought the iPhone on the first in the first six

the iPhone on the first in the first six

the iPhone on the first in the first six hours of stood in line for six hours was

hours of stood in line for six hours was

hours of stood in line for six hours was because what they believed about the

because what they believed about the

because what they believed about the world and how they wanted everybody at

world and how they wanted everybody at

world and how they wanted everybody at see them they were first people don’t

see them they were first people don’t

see them they were first people don’t buy what you do they buy why you do it

buy what you do they buy why you do it

buy what you do they buy why you do it so let me give you a famous example a

so let me give you a famous example a

so let me give you a famous example a famous failure and a famous success of

famous failure and a famous success of

famous failure and a famous success of the law of diffusion of innovation first

the law of diffusion of innovation first

the law of diffusion of innovation first the famous failure it’s a commercial

the famous failure it’s a commercial

the famous failure it’s a commercial example as we said before a second ago

example as we said before a second ago

example as we said before a second ago the recipe for success is money and the

the recipe for success is money and the

the recipe for success is money and the right people in the right marketing

right people in the right marketing

right people in the right marketing conditions right you should have success

conditions right you should have success

conditions right you should have success then look at TiVo from the time TiVo

then look at TiVo from the time TiVo

then look at TiVo from the time TiVo came out about eight or nine years ago

came out about eight or nine years ago

came out about eight or nine years ago to this current day they are the single

to this current day they are the single

to this current day they are the single highest quality product on the market

highest quality product on the market

highest quality product on the market hands down there is no dispute they were

hands down there is no dispute they were

hands down there is no dispute they were extremely well-funded market conditions

extremely well-funded market conditions

extremely well-funded market conditions were fantastic I mean we use TiVo as a

were fantastic I mean we use TiVo as a

were fantastic I mean we use TiVo as a verb I TiVo stuff on my piece of junk

verb I TiVo stuff on my piece of junk

verb I TiVo stuff on my piece of junk Time Warner DVR all the time but TiVo is

Time Warner DVR all the time but TiVo is

Time Warner DVR all the time but TiVo is a commercial failure they’ve never made

a commercial failure they’ve never made

a commercial failure they’ve never made money and when they went IPO their stock

money and when they went IPO their stock

money and when they went IPO their stock was at about 30 or 40 dollars then

was at about 30 or 40 dollars then

was at about 30 or 40 dollars then plummeted and it’s never traded above

plummeted and it’s never traded above

plummeted and it’s never traded above ten in fact I don’t thinks it’s even

ten in fact I don’t thinks it’s even

ten in fact I don’t thinks it’s even traded above six except for a couple of

traded above six except for a couple of

traded above six except for a couple of little spikes because you see when TiVo

little spikes because you see when TiVo

little spikes because you see when TiVo launched their product they told us all

launched their product they told us all

launched their product they told us all what they had they said we have a

what they had they said we have a

what they had they said we have a product that pauses live TV skips

product that pauses live TV skips

product that pauses live TV skips commercials rewinds live TV and

commercials rewinds live TV and

commercials rewinds live TV and memorizes your viewing habits without

memorizes your viewing habits without

memorizes your viewing habits without you even asking and the cynical majority

you even asking and the cynical majority

you even asking and the cynical majority said we don’t believe you we don’t need

said we don’t believe you we don’t need

said we don’t believe you we don’t need it we don’t like it you’re scaring us

it we don’t like it you’re scaring us

it we don’t like it you’re scaring us what if they had said if you’re the kind

what if they had said if you’re the kind

what if they had said if you’re the kind of person who likes to have total

of person who likes to have total

of person who likes to have total control over every aspect of your life

control over every aspect of your life

control over every aspect of your life boy do we have a product for you it

boy do we have a product for you it

boy do we have a product for you it pauses live TV skips commercials

pauses live TV skips commercials

pauses live TV skips commercials memorizes your viewing habits etc etc

memorizes your viewing habits etc etc

memorizes your viewing habits etc etc people don’t buy what you do they buy

people don’t buy what you do they buy

people don’t buy what you do they buy why you do it and what you do simply

why you do it and what you do simply

why you do it and what you do simply serves as the proof of what you believe

serves as the proof of what you believe

serves as the proof of what you believe now let me give you a successful example

now let me give you a successful example

now let me give you a successful example of the law of diffusion of innovation in

of the law of diffusion of innovation in

of the law of diffusion of innovation in the summer of 1963

250,000 people showed up on the mall in

250,000 people showed up on the mall in Washington to hear dr. King speak they

Washington to hear dr. King speak they

Washington to hear dr. King speak they sent out no invitations and there was no

sent out no invitations and there was no

sent out no invitations and there was no website to check the date how do you do

website to check the date how do you do

website to check the date how do you do that well dr. King wasn’t the only man

that well dr. King wasn’t the only man

that well dr. King wasn’t the only man in America who was the who’s a great

in America who was the who’s a great

in America who was the who’s a great orator he wasn’t the only man in America

orator he wasn’t the only man in America

orator he wasn’t the only man in America who suffered in a pre-civil Rights

who suffered in a pre-civil Rights

who suffered in a pre-civil Rights America in fact some of his ideas were

America in fact some of his ideas were

America in fact some of his ideas were bad but he had a gift he didn’t go

bad but he had a gift he didn’t go

bad but he had a gift he didn’t go around telling people what needed to

around telling people what needed to

around telling people what needed to change in America you know he went

change in America you know he went

change in America you know he went around and told people what he believed

around and told people what he believed

around and told people what he believed I believe I believe I believe he told

I believe I believe I believe he told

I believe I believe I believe he told people and people who believed what he

people and people who believed what he

people and people who believed what he believed took his cause and they made it

believed took his cause and they made it

believed took his cause and they made it their own and they told people and some

their own and they told people and some

their own and they told people and some of those people created structures to

of those people created structures to

of those people created structures to get the word out to even more people and

get the word out to even more people and

get the word out to even more people and lo and behold 250,000 people showed up

lo and behold 250,000 people showed up

lo and behold 250,000 people showed up on the right day on the right time to

on the right day on the right time to

on the right day on the right time to hear him speak how many of them showed

hear him speak how many of them showed

hear him speak how many of them showed up for him zero they showed up for

up for him zero they showed up for

up for him zero they showed up for themselves

themselves

themselves it’s what they believed about America

it’s what they believed about America

it’s what they believed about America that got them to travel on a bus for

that got them to travel on a bus for

that got them to travel on a bus for eight hours to stand in the Sun in

eight hours to stand in the Sun in

eight hours to stand in the Sun in Washington for in the middle of August

Washington for in the middle of August

Washington for in the middle of August it’s what they believed and it wasn’t

it’s what they believed and it wasn’t

it’s what they believed and it wasn’t about black versus white 25 percent of

about black versus white 25 percent of

about black versus white 25 percent of the audience was white dr. King believed

the audience was white dr. King believed

the audience was white dr. King believed that there were two types of laws in

that there were two types of laws in

that there were two types of laws in this world those that are made by a

this world those that are made by a

this world those that are made by a higher authority Authority and those

higher authority Authority and those

higher authority Authority and those that are made by man and not until all

that are made by man and not until all

that are made by man and not until all the laws that are made by man are

the laws that are made by man are

the laws that are made by man are consistent with the laws that are made

consistent with the laws that are made

consistent with the laws that are made by the higher authority well we live in

by the higher authority well we live in

by the higher authority well we live in a just world it just so happens that the

a just world it just so happens that the

a just world it just so happens that the civil rights movement was the perfect

civil rights movement was the perfect

civil rights movement was the perfect thing to help him bring his cause to

thing to help him bring his cause to

thing to help him bring his cause to life

life

life we followed not him not for him but for

we followed not him not for him but for

we followed not him not for him but for ourselves and by the way he gave the I

ourselves and by the way he gave the I

ourselves and by the way he gave the I have a dream speech not the I have a

have a dream speech not the I have a

have a dream speech not the I have a planned speech

listen to politicians now with the

listen to politicians now with the comprehensive 12-point plans are not

comprehensive 12-point plans are not

comprehensive 12-point plans are not inspiring anybody because there were

inspiring anybody because there were

inspiring anybody because there were leaders and there are those who lead

leaders and there are those who lead

leaders and there are those who lead leaders hold a position of power or

leaders hold a position of power or

leaders hold a position of power or authority but those who lead inspire us

authority but those who lead inspire us

authority but those who lead inspire us with other individuals or organizations

with other individuals or organizations

with other individuals or organizations we follow those who lead not because we

we follow those who lead not because we

we follow those who lead not because we have to but because we want to we follow

have to but because we want to we follow

have to but because we want to we follow those who lead not for them but for

those who lead not for them but for

those who lead not for them but for ourselves and it’s those who start with

ourselves and it’s those who start with

ourselves and it’s those who start with Y that have the ability to inspire those

Y that have the ability to inspire those

Y that have the ability to inspire those around them or find others who inspire

around them or find others who inspire

around them or find others who inspire them thank you very much

thank you guys so much for watching I

thank you guys so much for watching I made this video because Lex bent the

made this video because Lex bent the

made this video because Lex bent the Heric asked me to so there’s a famous

Heric asked me to so there’s a famous

Heric asked me to so there’s a famous entrepreneur that you would like me to

entrepreneur that you would like me to

entrepreneur that you would like me to profile next please leave it down the

profile next please leave it down the

profile next please leave it down the comments below and I’ll see what I can

comments below and I’ll see what I can

comments below and I’ll see what I can do I also love to know which clip

do I also love to know which clip

do I also love to know which clip resonated the most with you today what

resonated the most with you today what

resonated the most with you today what did Simon say that had the biggest

did Simon say that had the biggest

did Simon say that had the biggest impact what change you’re going to make

impact what change you’re going to make

impact what change you’re going to make to your life your business after

to your life your business after

to your life your business after watching this video please leave it down

watching this video please leave it down

watching this video please leave it down the comments below and I’m going to join

the comments below and I’m going to join

the comments below and I’m going to join in the discussion thank you so much for

in the discussion thank you so much for

in the discussion thank you so much for watching I believe in you I hope you

watching I believe in you I hope you

watching I believe in you I hope you continue to believe in yourself

continue to believe in yourself

continue to believe in yourself and whatever your one word is much love

and whatever your one word is much love

and whatever your one word is much love I’ll see you soon

decision-making is a process right the

decision-making is a process right the question is what filters are you using

question is what filters are you using

question is what filters are you using to make decisions are you making

to make decisions are you making

to make decisions are you making decisions based on the financial rewards

decisions based on the financial rewards

decisions based on the financial rewards are you making decisions based on how

are you making decisions based on how

are you making decisions based on how easy the work will be I mean I remember

easy the work will be I mean I remember

easy the work will be I mean I remember in college you know they would give you

in college you know they would give you

in college you know they would give you this book where they all the students

this book where they all the students

this book where they all the students would rate the classes and they would

would rate the classes and they would

would rate the classes and they would rate things like how easy the class was

rate things like how easy the class was

rate things like how easy the class was and how you know how much you they like

and how you know how much you they like

and how you know how much you they like the professor and you know the first

the professor and you know the first

the professor and you know the first year I picked all my classes based on it

year I picked all my classes based on it

year I picked all my classes based on it workload and I picked everything a low

workload and I picked everything a low

workload and I picked everything a low workload you know and pretty bored

workload you know and pretty bored

workload you know and pretty bored didn’t work very hard which is fine but

didn’t work very hard which is fine but

didn’t work very hard which is fine but nothing was dynamic and nothing really

nothing was dynamic and nothing really

nothing was dynamic and nothing really excited me and I thank goodness learned

excited me and I thank goodness learned

excited me and I thank goodness learned that and so the second year I picked all

that and so the second year I picked all

that and so the second year I picked all my classes by professor rating

my classes by professor rating

my classes by professor rating regardless of the workload so every

regardless of the workload so every

regardless of the workload so every class I had I had these dynamic amazing

class I had I had these dynamic amazing

class I had I had these dynamic amazing incredible human beings passing on their

incredible human beings passing on their

incredible human beings passing on their knowledge and you were excited to work

knowledge and you were excited to work

knowledge and you were excited to work hard for them you know and so again what

hard for them you know and so again what

hard for them you know and so again what the question is what are the filters

the question is what are the filters

the question is what are the filters were using and so if you’re only chasing

were using and so if you’re only chasing

were using and so if you’re only chasing the mighty dollar then you will have

the mighty dollar then you will have

the mighty dollar then you will have jobs that’ll pay you a little more than

jobs that’ll pay you a little more than

jobs that’ll pay you a little more than the last but are you enjoying yourself

the last but are you enjoying yourself

the last but are you enjoying yourself and I talked to a guy recently who

and I talked to a guy recently who

and I talked to a guy recently who wasn’t he’s in bad shape

wasn’t he’s in bad shape

wasn’t he’s in bad shape like he really hates his life and he’s

like he really hates his life and he’s

like he really hates his life and he’s really depressed he doesn’t know what to

really depressed he doesn’t know what to

really depressed he doesn’t know what to do and so we were going through all his

do and so we were going through all his

do and so we were going through all his old jobs you know and I said give me a

old jobs you know and I said give me a

old jobs you know and I said give me a job that you’ve loved and he hadn’t

job that you’ve loved and he hadn’t

job that you’ve loved and he hadn’t every single job he’s chosen out of

every single job he’s chosen out of

every single job he’s chosen out of college he picked because of the the

college he picked because of the the

college he picked because of the the money and if something offered him more

money and if something offered him more

money and if something offered him more somewhere else he took it you know

somewhere else he took it you know

somewhere else he took it you know regardless and and and and the amazing

regardless and and and and the amazing

regardless and and and and the amazing thing is he plateaued because if you’re

thing is he plateaued because if you’re

thing is he plateaued because if you’re only chasing the result if you’re only

only chasing the result if you’re only

only chasing the result if you’re only chasing the thing that makes it easy

chasing the thing that makes it easy

chasing the thing that makes it easy right then eventually you will get bored

right then eventually you will get bored

right then eventually you will get bored or they’ll get bored of you right and

or they’ll get bored of you right and

or they’ll get bored of you right and you plateau in other words chasing the

you plateau in other words chasing the

you plateau in other words chasing the whole mighty dollar if that’s your only

whole mighty dollar if that’s your only

whole mighty dollar if that’s your only thing it eventually flattens out whereas

thing it eventually flattens out whereas

thing it eventually flattens out whereas if you’re chasing the thing that excites

if you’re chasing the thing that excites

if you’re chasing the thing that excites you the human beings to be around the

you the human beings to be around the

you the human beings to be around the work that excites you the stuff that you

work that excites you the stuff that you

work that excites you the stuff that you know you know you you can get passionate

know you know you you can get passionate

know you know you you can get passionate about you know the the irony is is

about you know the the irony is is

about you know the the irony is is you’ll actually make way way more right

you’ll actually make way way more right

you’ll actually make way way more right because you’re excited and they

because you’re excited and they

because you’re excited and they appreciate your excitement and they

appreciate your excitement and they

appreciate your excitement and they reward your excitement and you’re better

reward your excitement and you’re better

reward your excitement and you’re better at your work because you want to work

at your work because you want to work

at your work because you want to work harder and all of that stuff you don’t

harder and all of that stuff you don’t

harder and all of that stuff you don’t have to strain to work harder so

have to strain to work harder so

have to strain to work harder so decision making is simply a matter of

decision making is simply a matter of

decision making is simply a matter of filters you know and so I’ve made

filters you know and so I’ve made

filters you know and so I’ve made decisions in my life that I would rather

decisions in my life that I would rather

decisions in my life that I would rather be happy than right I’d rather do good

be happy than right I’d rather do good

be happy than right I’d rather do good then then get rich and and so the

then then get rich and and so the

then then get rich and and so the decisions I make put me in positions

decisions I make put me in positions

decisions I make put me in positions where when I leave any engagement when I

where when I leave any engagement when I

where when I leave any engagement when I leave any meeting I feel that I’ve

leave any meeting I feel that I’ve

leave any meeting I feel that I’ve contributed right rare are the times

contributed right rare are the times

contributed right rare are the times anymore where you walk arguing just

anymore where you walk arguing just

anymore where you walk arguing just think of the money just think of the

think of the money just think of the

think of the money just think of the money think of the money you know I

money think of the money you know I

money think of the money you know I because that doesn’t feel nice and and

because that doesn’t feel nice and and

because that doesn’t feel nice and and experience I have

experience I have

experience I have I don’t enjoy traveling to them and I

I don’t enjoy traveling to them and I

I don’t enjoy traveling to them and I don’t enjoy traveling home we’re having

don’t enjoy traveling home we’re having

don’t enjoy traveling home we’re having amazing experience I am looking forward

amazing experience I am looking forward

amazing experience I am looking forward to getting there and I’m excited when I

to getting there and I’m excited when I

to getting there and I’m excited when I leave you know so it’s just decision

leave you know so it’s just decision

leave you know so it’s just decision make decision-making is just a matter of

make decision-making is just a matter of

make decision-making is just a matter of what filters you use and if you’re if

what filters you use and if you’re if

what filters you use and if you’re if you’re good about keeping those filters

you’re good about keeping those filters

you’re good about keeping those filters up and clear then then make your

up and clear then then make your

up and clear then then make your decision I don’t judge anybody by how if

decision I don’t judge anybody by how if

decision I don’t judge anybody by how if they choose to use different filters

they choose to use different filters

they choose to use different filters these are just the filters I choose to

these are just the filters I choose to

these are just the filters I choose to live my life you know not right or wrong

live my life you know not right or wrong

live my life you know not right or wrong just those are my decisions

just those are my decisions

just those are my decisions you know that’s my filter how can you

you know that’s my filter how can you

you know that’s my filter how can you help the human race how can you help the

help the human race how can you help the

help the human race how can you help the human race the human species progress

human race the human species progress

human race the human species progress I’m not joking either this is something

I’m not joking either this is something

I’m not joking either this is something I think we all have to be aware of at

I think we all have to be aware of at

I think we all have to be aware of at the end of the day the human animal is a

the end of the day the human animal is a

the end of the day the human animal is a social animal and our very survival

social animal and our very survival

social animal and our very survival depends on our ability to form

depends on our ability to form

depends on our ability to form communities to form cultures what’s a

communities to form cultures what’s a

communities to form cultures what’s a community what’s a culture it’s a group

community what’s a culture it’s a group

community what’s a culture it’s a group of people with a common set of values

of people with a common set of values

of people with a common set of values and beliefs right what’s a country it’s

and beliefs right what’s a country it’s

and beliefs right what’s a country it’s a group of people with a common set of

a group of people with a common set of

a group of people with a common set of values and beliefs

values and beliefs

values and beliefs what’s a company it should be a group of

what’s a company it should be a group of

what’s a company it should be a group of people with a common set of values and

people with a common set of values and

people with a common set of values and beliefs when we’re surrounded by people

beliefs when we’re surrounded by people

beliefs when we’re surrounded by people who believe what we believe something

who believe what we believe something

who believe what we believe something remarkable happens Trust emerges and

remarkable happens Trust emerges and

remarkable happens Trust emerges and make no mistake of it trust as a feeling

make no mistake of it trust as a feeling

make no mistake of it trust as a feeling a distinctly human feeling you know we

a distinctly human feeling you know we

a distinctly human feeling you know we all have friends we’re total screw-ups

all have friends we’re total screw-ups

all have friends we’re total screw-ups and yet we still trust them right Trust

and yet we still trust them right Trust

and yet we still trust them right Trust is not a checklist simply doing

is not a checklist simply doing

is not a checklist simply doing everything you say you’re going to do

everything you say you’re going to do

everything you say you’re going to do doesn’t that much does not mean people

doesn’t that much does not mean people

doesn’t that much does not mean people will inherently trust you it just means

will inherently trust you it just means

will inherently trust you it just means you’re reliable

you’re reliable

you’re reliable we need trust right we need trust when

we need trust right we need trust when

we need trust right we need trust when we’re surrounded by people who believe

we’re surrounded by people who believe

we’re surrounded by people who believe what we believe and trust starts to

what we believe and trust starts to

what we believe and trust starts to emerge and we trust them and they trust

emerge and we trust them and they trust

emerge and we trust them and they trust us we’re more willing to take risks

us we’re more willing to take risks

us we’re more willing to take risks we’re more willing to experiment which

we’re more willing to experiment which

we’re more willing to experiment which requires failure we’re more willing to

requires failure we’re more willing to

requires failure we’re more willing to explore and go somewhere with that no

explore and go somewhere with that no

explore and go somewhere with that no one has ever gone before

one has ever gone before

one has ever gone before with the confidence

with the confidence

with the confidence that if we fail if we trip over if we

that if we fail if we trip over if we

that if we fail if we trip over if we turn our backs that those within our

turn our backs that those within our

turn our backs that those within our community those who we trust and who

community those who we trust and who

community those who we trust and who trust us will look after us while we’re

trust us will look after us while we’re

trust us will look after us while we’re gone will pick us up when we fall over

gone will pick us up when we fall over

gone will pick us up when we fall over will help us when we’re hurt our very

will help us when we’re hurt our very

will help us when we’re hurt our very survival depends on it we’re not good at

survival depends on it we’re not good at

survival depends on it we’re not good at everything we’re not good by ourselves

everything we’re not good by ourselves

everything we’re not good by ourselves you know if I send you out to go fight a

you know if I send you out to go fight a

you know if I send you out to go fight a saber-toothed tiger by yourself odds are

saber-toothed tiger by yourself odds are

saber-toothed tiger by yourself odds are Tiger one you zero it’s not going to go

Tiger one you zero it’s not going to go

Tiger one you zero it’s not going to go very well but if you go out as a group

very well but if you go out as a group

very well but if you go out as a group we’re pretty damn amazing and the reason

we’re pretty damn amazing and the reason

we’re pretty damn amazing and the reason is is because we all have our strengths

is is because we all have our strengths

is is because we all have our strengths and we all of our certain weaknesses and

and we all of our certain weaknesses and

and we all of our certain weaknesses and the goal is not to fix your weaknesses

the goal is not to fix your weaknesses

the goal is not to fix your weaknesses the goal is to amplify your strengths

the goal is to amplify your strengths

the goal is to amplify your strengths and surround yourself with the people

and surround yourself with the people

and surround yourself with the people who can do what you can’t do but it’s

who can do what you can’t do but it’s

who can do what you can’t do but it’s not just based on skills and an

not just based on skills and an

not just based on skills and an application and experience it’s based on

application and experience it’s based on

application and experience it’s based on what you believe it’s based on what you

what you believe it’s based on what you

what you believe it’s based on what you believe you see simply being good at

believe you see simply being good at

believe you see simply being good at something and having somebody else being

something and having somebody else being

something and having somebody else being good but you’re no good it does not mean

good but you’re no good it does not mean

good but you’re no good it does not mean you will trust each other trust the

you will trust each other trust the

you will trust each other trust the sense of trust comes from the sense of

sense of trust comes from the sense of

sense of trust comes from the sense of common values and common beliefs I can

common values and common beliefs I can

common values and common beliefs I can prove it how many of you from New York

prove it how many of you from New York

prove it how many of you from New York okay bunch of you

okay bunch of you

okay bunch of you are you friends with everybody in New

are you friends with everybody in New

are you friends with everybody in New York why not why not but when you go to

York why not why not but when you go to

York why not why not but when you go to Los Angeles and you meet someone from

Los Angeles and you meet someone from

Los Angeles and you meet someone from New York you’re like hey I’m from New

New York you’re like hey I’m from New

New York you’re like hey I’m from New York and you’re best friends right and

York and you’re best friends right and

York and you’re best friends right and when you go to France you there you are

when you go to France you there you are

when you go to France you there you are in the Paris Metro minding your own

in the Paris Metro minding your own

in the Paris Metro minding your own business and you hear an American actor

business and you hear an American actor

business and you hear an American actor behind you and you turn around

behind you and you turn around

behind you and you turn around you say hey where you from they say Los

you say hey where you from they say Los

you say hey where you from they say Los Angeles you’re like hey I’m from New

Angeles you’re like hey I’m from New

Angeles you’re like hey I’m from New York and you’re best friends because

York and you’re best friends because

York and you’re best friends because when you’re surrounded by people who

when you’re surrounded by people who

when you’re surrounded by people who don’t believe what you believe when

don’t believe what you believe when

don’t believe what you believe when you’re in a strange environment where

you’re in a strange environment where

you’re in a strange environment where you don’t feel comfortable you look for

you don’t feel comfortable you look for

you don’t feel comfortable you look for anyone who may share some of the same

anyone who may share some of the same

anyone who may share some of the same values and beliefs that you have and you

values and beliefs that you have and you

values and beliefs that you have and you start to form a very real and very

start to form a very real and very

start to form a very real and very intense bond with them simply because

intense bond with them simply because

intense bond with them simply because you know that they have a basic

you know that they have a basic

you know that they have a basic understanding of how you grew up of the

understanding of how you grew up of the

understanding of how you grew up of the things that you care about of the life

things that you care about of the life

things that you care about of the life that you live back home well the same is

that you live back home well the same is

that you live back home well the same is true when we go to work do we want to go

true when we go to work do we want to go

true when we go to work do we want to go to work with people who understand us

to work with people who understand us

to work with people who understand us who believe what we believe who have a

who believe what we believe who have a

who believe what we believe who have a similar view of the world that has

similar view of the world that has

similar view of the world that has nothing to do with their opinions and

nothing to do with their opinions and

nothing to do with their opinions and the differences that we share

the differences that we share

the differences that we share that’s good that’s called diversity

that’s good that’s called diversity

that’s good that’s called diversity that’s called advantages to

that’s called advantages to

that’s called advantages to problem-solving which is we can all look

problem-solving which is we can all look

problem-solving which is we can all look at the same thing from a different angle

at the same thing from a different angle

at the same thing from a different angle and come up with solutions

and come up with solutions

and come up with solutions what I’m talking about is why should you

what I’m talking about is why should you

what I’m talking about is why should you help each other in the first place what

help each other in the first place what

help each other in the first place what are you in pursuit of now the question

are you in pursuit of now the question

are you in pursuit of now the question is is what creates that sense of values

is is what creates that sense of values

is is what creates that sense of values and beliefs what creates that sense of

and beliefs what creates that sense of

and beliefs what creates that sense of trust right our very human instinct we

trust right our very human instinct we

trust right our very human instinct we know how to find people who believe what

know how to find people who believe what

know how to find people who believe what we believe our survival depends on it

we believe our survival depends on it

we believe our survival depends on it we’re biologically gifted with this idea

we’re biologically gifted with this idea

we’re biologically gifted with this idea if I ask you to go out in the street and

if I ask you to go out in the street and

if I ask you to go out in the street and find all the people who believe what you

find all the people who believe what you

find all the people who believe what you believe you know exactly what to do

believe you know exactly what to do

believe you know exactly what to do you’re going to strike up conversations

you’re going to strike up conversations

you’re going to strike up conversations you’re going to start talking to people

you’re going to start talking to people

you’re going to start talking to people and you either you’ll have a good

and you either you’ll have a good

and you either you’ll have a good feeling about them or you won’t either

feeling about them or you won’t either

feeling about them or you won’t either you’ll have chemistry whatever that

you’ll have chemistry whatever that

you’ll have chemistry whatever that means or you don’t

means or you don’t

means or you don’t sometimes it’s quick sometimes it’s slow

sometimes it’s quick sometimes it’s slow

sometimes it’s quick sometimes it’s slow but we know how to do it it’s called

but we know how to do it it’s called

but we know how to do it it’s called making friends it’s called dating it’s

making friends it’s called dating it’s

making friends it’s called dating it’s called networking we have the innate

called networking we have the innate

called networking we have the innate ability to do it true story

ability to do it true story

ability to do it true story there was a former Undersecretary of

there was a former Undersecretary of

there was a former Undersecretary of Defense who was invited to give a speech

Defense who was invited to give a speech

Defense who was invited to give a speech at a large conference about a thousand

at a large conference about a thousand

at a large conference about a thousand people and he was standing on the stage

people and he was standing on the stage

people and he was standing on the stage with his cup of coffee in a Styrofoam

with his cup of coffee in a Styrofoam

with his cup of coffee in a Styrofoam cup giving his prepared to March with

cup giving his prepared to March with

cup giving his prepared to March with his PowerPoint behind him and he took a

his PowerPoint behind him and he took a

his PowerPoint behind him and he took a sip of his coffee and he smiled and he

sip of his coffee and he smiled and he

sip of his coffee and he smiled and he looked down at the coffee and then he

looked down at the coffee and then he

looked down at the coffee and then he went off-script and he said you know

went off-script and he said you know

went off-script and he said you know last year I spoke at this exact same

last year I spoke at this exact same

last year I spoke at this exact same conference last year I was still the

conference last year I was still the

conference last year I was still the undersecretary and when I spoke here

undersecretary and when I spoke here

undersecretary and when I spoke here last year they flew me here business

last year they flew me here business

last year they flew me here business class and when I arrived at the airport

class and when I arrived at the airport

class and when I arrived at the airport there was somebody waiting for me to

there was somebody waiting for me to

there was somebody waiting for me to take me to my hotel and they took me to

take me to my hotel and they took me to

take me to my hotel and they took me to my hotel and they had already checked me

my hotel and they had already checked me

my hotel and they had already checked me in and they just took me up to my room

in and they just took me up to my room

in and they just took me up to my room and the next morning I came downstairs

and the next morning I came downstairs

and the next morning I came downstairs and there was someone waiting in the

and there was someone waiting in the

and there was someone waiting in the lobby to greet me and they drove me to

lobby to greet me and they drove me to

lobby to greet me and they drove me to this here same venue they took me

this here same venue they took me

this here same venue they took me through the back entrance and took me

through the back entrance and took me

through the back entrance and took me into the green room and handed me a

into the green room and handed me a

into the green room and handed me a coffee cup of coffee in a beautiful

coffee cup of coffee in a beautiful

coffee cup of coffee in a beautiful ceramic cup he says I’m no longer the

ceramic cup he says I’m no longer the

ceramic cup he says I’m no longer the undersecretary I flew here coach I took

undersecretary I flew here coach I took

undersecretary I flew here coach I took a taxi to my hotel and I checked myself

a taxi to my hotel and I checked myself

a taxi to my hotel and I checked myself in when I came down the lobby this

in when I came down the lobby this

in when I came down the lobby this morning I took another taxi to this

morning I took another taxi to this

morning I took another taxi to this venue I came in the front door and found

venue I came in the front door and found

venue I came in the front door and found my way backstage and when I asked

my way backstage and when I asked

my way backstage and when I asked someone do you have any coffee he

someone do you have any coffee he

someone do you have any coffee he pointed to the coffee machine

pointed to the coffee machine

pointed to the coffee machine in the corner and I poured myself a cup

in the corner and I poured myself a cup

in the corner and I poured myself a cup of coffee into this here Styrofoam cup

of coffee into this here Styrofoam cup

of coffee into this here Styrofoam cup he says the lesson is the ceramic cup

he says the lesson is the ceramic cup

he says the lesson is the ceramic cup was never meant for me it was meant for

was never meant for me it was meant for

was never meant for me it was meant for the position I held I deserve a

the position I held I deserve a

the position I held I deserve a Styrofoam cup remember this as you gain

Styrofoam cup remember this as you gain

Styrofoam cup remember this as you gain Fame as you gain fortune as you gain

Fame as you gain fortune as you gain

Fame as you gain fortune as you gain position and seniority people will treat

position and seniority people will treat

position and seniority people will treat you better they will hold doors open for

you better they will hold doors open for

you better they will hold doors open for you they will get you a cup of tea and

you they will get you a cup of tea and

you they will get you a cup of tea and coffee without you even asking they will

coffee without you even asking they will

coffee without you even asking they will call you sir and ma’am and they will

call you sir and ma’am and they will

call you sir and ma’am and they will give you stuff none of that stuff is

give you stuff none of that stuff is

give you stuff none of that stuff is meant for you that stuff is meant for

meant for you that stuff is meant for

meant for you that stuff is meant for the position you hold it is meant for

the position you hold it is meant for

the position you hold it is meant for the level that you have achieved of

the level that you have achieved of

the level that you have achieved of leader or success or whatever you want

leader or success or whatever you want

leader or success or whatever you want to call it but you will always deserve a

to call it but you will always deserve a

to call it but you will always deserve a Styrofoam cup remember that remember

Styrofoam cup remember that remember

Styrofoam cup remember that remember that lesson of humility and gratitude

that lesson of humility and gratitude

that lesson of humility and gratitude you can accept all the free stuff you

you can accept all the free stuff you

you can accept all the free stuff you can accept all the perks absolutely you

can accept all the perks absolutely you

can accept all the perks absolutely you can enjoy them but just be grateful for

can enjoy them but just be grateful for

can enjoy them but just be grateful for them and know that they’re not for you I

them and know that they’re not for you I

them and know that they’re not for you I remember getting off the Acela I took

remember getting off the Acela I took

remember getting off the Acela I took the Acela from New York to Washington DC

the Acela from New York to Washington DC

the Acela from New York to Washington DC and I got off the train like everybody

and I got off the train like everybody

and I got off the train like everybody else and I was walking down the platform

else and I was walking down the platform

else and I was walking down the platform like everyone else and I walked past

like everyone else and I walked past

like everyone else and I walked past general norty Schwartz who used to be

general norty Schwartz who used to be

general norty Schwartz who used to be the chief of staff of the United States

the chief of staff of the United States

the chief of staff of the United States Air Force the head of the Air Force and

Air Force the head of the Air Force and

Air Force the head of the Air Force and here I did you see a guy in a suit

here I did you see a guy in a suit

here I did you see a guy in a suit slapping his own suitcase down the

slapping his own suitcase down the

slapping his own suitcase down the platform just like me and just a couple

platform just like me and just a couple

platform just like me and just a couple months ago he was flying on private jets

months ago he was flying on private jets

months ago he was flying on private jets and an entourage and other people

and an entourage and other people

and an entourage and other people carried his luggage but he no longer

carried his luggage but he no longer

carried his luggage but he no longer held the position and so now he got to

held the position and so now he got to

held the position and so now he got to drag his own suitcase and never did it

drag his own suitcase and never did it

drag his own suitcase and never did it sort of remind me more that none of us

sort of remind me more that none of us

sort of remind me more that none of us deserve the perks that we get we all

deserve the perks that we get we all

deserve the perks that we get we all deserve a Styrofoam cup

”

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