hello everyone welcome to another google hangout I am excited to have with me
hangout I am excited to have with me
hangout I am excited to have with me Bart and Alan who are the founders of a
Bart and Alan who are the founders of a
Bart and Alan who are the founders of a new company called helper desk and I’m
new company called helper desk and I’m
new company called helper desk and I’m going to help them get going so Alan and
going to help them get going so Alan and
going to help them get going so Alan and Bart welcome guys thank you do you want
Bart welcome guys thank you do you want
Bart welcome guys thank you do you want to give a quick overview for everybody
to give a quick overview for everybody
to give a quick overview for everybody watching what helper desk is yeah sure
watching what helper desk is yeah sure
watching what helper desk is yeah sure so we help connect businesses with their
so we help connect businesses with their
so we help connect businesses with their customers by allowing them to take all
customers by allowing them to take all
customers by allowing them to take all their facebook messages tweets emails
their facebook messages tweets emails
their facebook messages tweets emails etc and we put that all into one
etc and we put that all into one
etc and we put that all into one dashboard so that gives you a full
dashboard so that gives you a full
dashboard so that gives you a full overview of everything your customers
overview of everything your customers
overview of everything your customers are saying to you and about you and then
are saying to you and about you and then
are saying to you and about you and then you could take all of those messages and
you could take all of those messages and
you could take all of those messages and customize organize and prioritize them
customize organize and prioritize them
customize organize and prioritize them however you like awesome and we met
however you like awesome and we met
however you like awesome and we met through there’s a program here in
through there’s a program here in
through there’s a program here in Toronto called Enterprise Toronto their
Toronto called Enterprise Toronto their
Toronto called Enterprise Toronto their organization that tries to support
organization that tries to support
organization that tries to support entrepreneurs in the city which is great
entrepreneurs in the city which is great
entrepreneurs in the city which is great and these guys signed up for the
and these guys signed up for the
and these guys signed up for the mentorship program and got connected
mentorship program and got connected
mentorship program and got connected with me so here we are and one of the
with me so here we are and one of the
with me so here we are and one of the things that I’m a big believer in is
things that I’m a big believer in is
things that I’m a big believer in is building a business that stand for
building a business that stand for
building a business that stand for something that means something finding
something that means something finding
something that means something finding the one word that describes your
the one word that describes your
the one word that describes your business and going all in on that and
business and going all in on that and
business and going all in on that and and using as a way for people to care
and using as a way for people to care
and using as a way for people to care about you not just what it is that
about you not just what it is that
about you not just what it is that you’re selling touch them on a deeper
you’re selling touch them on a deeper
you’re selling touch them on a deeper level and so we’ve been going back and
level and so we’ve been going back and
level and so we’ve been going back and forth and a few ideas have you guys
forth and a few ideas have you guys
forth and a few ideas have you guys settled on anything it’s funny because
settled on anything it’s funny because
settled on anything it’s funny because today as we were walking to our starter
today as we were walking to our starter
today as we were walking to our starter company meeting this morning see we were
company meeting this morning see we were
company meeting this morning see we were we had support as the word and we had
we had support as the word and we had
we had support as the word and we had connect as the word and then we were
connect as the word and then we were
connect as the word and then we were debating on excellence as the word
debating on excellence as the word
debating on excellence as the word because we were looking at possibly
because we were looking at possibly
because we were looking at possibly changing our slogan because our current
changing our slogan because our current
changing our slogan because our current slogan right now is connect with their
slogan right now is connect with their
slogan right now is connect with their customers and we were looking at
customers and we were looking at
customers and we were looking at possibly changing it to be excellent to
possibly changing it to be excellent to
possibly changing it to be excellent to each other kind of a more culture
each other kind of a more culture
each other kind of a more culture fitting slogan for for what we’re doing
fitting slogan for for what we’re doing
fitting slogan for for what we’re doing so what do you have any input on that so
so what do you have any input on that so
so what do you have any input on that so you know there’s no there’s no right
you know there’s no there’s no right
you know there’s no there’s no right word it’s it’s finding what’s right for
word it’s it’s finding what’s right for
word it’s it’s finding what’s right for you right so what means the most to you
you right so what means the most to you
you right so what means the most to you and Allah
and Allah
and Allah these will be kind of related and it’s a
these will be kind of related and it’s a
these will be kind of related and it’s a it’s a deeper dive into your psychology
it’s a deeper dive into your psychology
it’s a deeper dive into your psychology that you guys love support you love
that you guys love support you love
that you guys love support you love connecting you love excellence it’s
connecting you love excellence it’s
connecting you love excellence it’s finding what overrides all of them it’s
finding what overrides all of them it’s
finding what overrides all of them it’s the most important one like if you had
the most important one like if you had
the most important one like if you had to pick one that meant the most to you
to pick one that meant the most to you
to pick one that meant the most to you we can only do one does one come to mind
we can only do one does one come to mind
we can only do one does one come to mind I think I mean naturally since when the
I think I mean naturally since when the
I think I mean naturally since when the industry of customer support support
industry of customer support support
industry of customer support support just seems to be the word that pops out
just seems to be the word that pops out
just seems to be the word that pops out but we want to be more about you know
but we want to be more about you know
but we want to be more about you know ubiquitous support not just us
ubiquitous support not just us
ubiquitous support not just us supporting customers with customers
supporting customers with customers
supporting customers with customers supporting one another as well so I mean
supporting one another as well so I mean
supporting one another as well so I mean I think I think if I were to have to
I think I think if I were to have to
I think I think if I were to have to make a decision it probably would be
supported me on this is the fun of
supported me on this is the fun of partnerships here guys what what I want
partnerships here guys what what I want
partnerships here guys what what I want you to encourage you guys to think about
you to encourage you guys to think about
you to encourage you guys to think about though is think about who you are as
though is think about who you are as
though is think about who you are as people besides what doesn’t matter what
people besides what doesn’t matter what
people besides what doesn’t matter what industry you’re in like whatever
industry you’re in like whatever
industry you’re in like whatever industry you go to you would be the guys
industry you go to you would be the guys
industry you go to you would be the guys who cared about this more than anything
who cared about this more than anything
who cared about this more than anything else so yes you’re in a support industry
else so yes you’re in a support industry
else so yes you’re in a support industry and so it works but are you mr. support
and so it works but are you mr. support
and so it works but are you mr. support to your friends into your parents into
to your friends into your parents into
to your friends into your parents into like you’ve always done stuff in the
like you’ve always done stuff in the
like you’ve always done stuff in the community or not like it’s cool there’s
community or not like it’s cool there’s
community or not like it’s cool there’s no judgment it’s not right or wrong just
no judgment it’s not right or wrong just
no judgment it’s not right or wrong just is this something that defines who you
is this something that defines who you
is this something that defines who you are as individuals that then you bring
are as individuals that then you bring
are as individuals that then you bring to your business or is it just a
to your business or is it just a
to your business or is it just a marketing thing for the company i would
marketing thing for the company i would
marketing thing for the company i would say it does because that’s why this
say it does because that’s why this
say it does because that’s why this that’s why this business feels so right
that’s why this business feels so right
that’s why this business feels so right for me when Bart told me about it I
for me when Bart told me about it I
for me when Bart told me about it I really think it does kind of it gives a
really think it does kind of it gives a
really think it does kind of it gives a good overview of who I am as a person
good overview of who I am as a person
good overview of who I am as a person and so that’s why I guess I do come back
and so that’s why I guess I do come back
and so that’s why I guess I do come back to the word of support okay how about
to the word of support okay how about
to the word of support okay how about you burnt ball on the other hand i
you burnt ball on the other hand i
you burnt ball on the other hand i really like excellence just because it
really like excellence just because it
really like excellence just because it kind of embodies support and also
kind of embodies support and also
kind of embodies support and also embodies everything that we do like we
embodies everything that we do like we
embodies everything that we do like we try to be excellent not only to each
try to be excellent not only to each
try to be excellent not only to each other but everybody that we know it’s
other but everybody that we know it’s
other but everybody that we know it’s come part of our core business model
come part of our core business model
come part of our core business model that’s kind of up for debate whether we
that’s kind of up for debate whether we
that’s kind of up for debate whether we go with support or excellence and
go with support or excellence and
go with support or excellence and honestly this is this is an interesting
honestly this is this is an interesting
honestly this is this is an interesting challenge between partners because
challenge between partners because
challenge between partners because you have related but different words yep
you have related but different words yep
you have related but different words yep like Bart is all about excellence and
like Bart is all about excellence and
like Bart is all about excellence and Allen is all about support and so you
Allen is all about support and so you
Allen is all about support and so you guys have been friends for how long
guys have been friends for how long
guys have been friends for how long lifelong our dad went to high school
lifelong our dad went to high school
lifelong our dad went to high school together so we pretty much grew up
together so we pretty much grew up
together so we pretty much grew up together and what what ties you guys
together and what what ties you guys
together and what what ties you guys together like what’s the common value
together like what’s the common value
together like what’s the common value that you guys both share that makes your
that you guys both share that makes your
that you guys both share that makes your friendship work or just swear were very
friendship work or just swear were very
friendship work or just swear were very similar people we’re basically like
similar people we’re basically like
similar people we’re basically like brothers from one other mother I guess
brothers from one other mother I guess
brothers from one other mother I guess you could say we think alike we have the
you could say we think alike we have the
you could say we think alike we have the same kind of behaviour I mean anytime
same kind of behaviour I mean anytime
same kind of behaviour I mean anytime you ask somebody about an opinion we
you ask somebody about an opinion we
you ask somebody about an opinion we have a very similar opinion about any
have a very similar opinion about any
have a very similar opinion about any sort of subject that we talked about
sort of subject that we talked about
sort of subject that we talked about okay how about you own I agree so when
okay how about you own I agree so when
okay how about you own I agree so when we met um you know Allen was the heart
we met um you know Allen was the heart
we met um you know Allen was the heart Bart was the head islands of support it
Bart was the head islands of support it
Bart was the head islands of support it kind of makes sense like Allen’s the
kind of makes sense like Allen’s the
kind of makes sense like Allen’s the support wants to connect with people
support wants to connect with people
support wants to connect with people Bart’s mr. excellence and so there’s
Bart’s mr. excellence and so there’s
Bart’s mr. excellence and so there’s something that unites you guys one cor
something that unites you guys one cor
something that unites you guys one cor kind of value and maybe a way to think
kind of value and maybe a way to think
kind of value and maybe a way to think of it is somebody who is new coming onto
of it is somebody who is new coming onto
of it is somebody who is new coming onto the team and maybe it’s not support or
the team and maybe it’s not support or
the team and maybe it’s not support or excellence something else somebody new
excellence something else somebody new
excellence something else somebody new coming onto the team they can’t be like
coming onto the team they can’t be like
coming onto the team they can’t be like what like what’s the opposite who’s like
what like what’s the opposite who’s like
what like what’s the opposite who’s like the worst person you can imagine having
the worst person you can imagine having
the worst person you can imagine having on your team their way they behave or
on your team their way they behave or
on your team their way they behave or something they believe in yeah we don’t
something they believe in yeah we don’t
something they believe in yeah we don’t want any mean-spirited people or anyone
want any mean-spirited people or anyone
want any mean-spirited people or anyone who’s hurtful or uncaring to either you
who’s hurtful or uncaring to either you
who’s hurtful or uncaring to either you know to everything to do with our
know to everything to do with our
know to everything to do with our business so to our customers to everyone
business so to our customers to everyone
business so to our customers to everyone in our company to everyone we interact
in our company to everyone we interact
in our company to everyone we interact with that’s probably the worst type of
with that’s probably the worst type of
with that’s probably the worst type of person we want to stay away from okay
person we want to stay away from okay
person we want to stay away from okay mean what do you think mark well I mean
mean what do you think mark well I mean
mean what do you think mark well I mean considering we’re kind of in a support
considering we’re kind of in a support
considering we’re kind of in a support industry can’t really employed mean
industry can’t really employed mean
industry can’t really employed mean people we have to employ people that are
people we have to employ people that are
people we have to employ people that are that basically value our company values
that basically value our company values
that basically value our company values they need to be supportive they need to
they need to be supportive they need to
they need to be supportive they need to be excellent to not only our customers
be excellent to not only our customers
be excellent to not only our customers but also everybody around them they
but also everybody around them they
but also everybody around them they don’t want somebody that just puts on
don’t want somebody that just puts on
don’t want somebody that just puts on her show when they’re in the office we
her show when they’re in the office we
her show when they’re in the office we kind of want them to know when they go
kind of want them to know when they go
kind of want them to know when they go out when they go home after work kind of
out when they go home after work kind of
out when they go home after work kind of continue being this their excellence to
continue being this their excellence to
continue being this their excellence to everybody that need me I want you to
everybody that need me I want you to
everybody that need me I want you to think about it outside the context of
think about it outside the context of
think about it outside the context of your business like the people who you’ve
your business like the people who you’ve
your business like the people who you’ve met in your life who you can’t stand are
met in your life who you can’t stand are
met in your life who you can’t stand are like this rude rude okay well all you
like this rude rude okay well all you
like this rude rude okay well all you got rude and you got you got mean which
got rude and you got you got mean which
got rude and you got you got mean which are close so what would the opposite of
are close so what would the opposite of
are close so what would the opposite of that be caring compassionate nice that’s
that be caring compassionate nice that’s
that be caring compassionate nice that’s cool what are you guys nice guys nice
cool what are you guys nice guys nice
cool what are you guys nice guys nice guy feel like I think we are you’re
guy feel like I think we are you’re
guy feel like I think we are you’re pretty nice guys so like that maybe
pretty nice guys so like that maybe
pretty nice guys so like that maybe you’re closer on what the opposite is
you’re closer on what the opposite is
you’re closer on what the opposite is instead of what the actual one is so
instead of what the actual one is so
instead of what the actual one is so that that maybe that might be it like
that that maybe that might be it like
that that maybe that might be it like going in on the nice guys we’re nice
going in on the nice guys we’re nice
going in on the nice guys we’re nice we’re compassionate we’re caring I guess
we’re compassionate we’re caring I guess
we’re compassionate we’re caring I guess that all ties into being supportive as
that all ties into being supportive as
that all ties into being supportive as well though right but it also ties in to
well though right but it also ties in to
well though right but it also ties in to be excellent it does it was right like
be excellent it does it was right like
be excellent it does it was right like these are all related and so what I what
these are all related and so what I what
these are all related and so what I what I always encourage people that I work
I always encourage people that I work
I always encourage people that I work with to do is have one main one and then
with to do is have one main one and then
with to do is have one main one and then split it up until three different ones
split it up until three different ones
split it up until three different ones to you had your own definition to the
to you had your own definition to the
to you had your own definition to the word that you’re standing for so if it’s
word that you’re standing for so if it’s
word that you’re standing for so if it’s if it’s nice then what does that mean
if it’s nice then what does that mean
if it’s nice then what does that mean like we are nice by doing this we r nice
like we are nice by doing this we r nice
like we are nice by doing this we r nice by doing this we’re doing we’re nice by
by doing this we’re doing we’re nice by
by doing this we’re doing we’re nice by doing that or if it’s compassionate or
doing that or if it’s compassionate or
doing that or if it’s compassionate or excellent then you add your own
excellent then you add your own
excellent then you add your own definition there’s always a common
definition there’s always a common
definition there’s always a common definition what most people would think
definition what most people would think
definition what most people would think but then you also add your own to make
but then you also add your own to make
but then you also add your own to make it special you need to what you guys are
it special you need to what you guys are
it special you need to what you guys are all about
what what is that is that closer does
what what is that is that closer does that get us closer are we still feeling
that get us closer are we still feeling
that get us closer are we still feeling like the other ones are better um I
like the other ones are better um I
like the other ones are better um I think I think we’re pretty much split on
think I think we’re pretty much split on
think I think we’re pretty much split on on our two words here we have to have
on our two words here we have to have
on our two words here we have to have like a common identity here for the
like a common identity here for the
like a common identity here for the business or at least for that like the
business or at least for that like the
business or at least for that like the public facing but it’s also important on
public facing but it’s also important on
public facing but it’s also important on the back end to like how if somebody who
the back end to like how if somebody who
the back end to like how if somebody who comes into a business for support
comes into a business for support
comes into a business for support because they love support they love
because they love support they love
because they love support they love supporting people that resonates
supporting people that resonates
supporting people that resonates differently compared to a message of
differently compared to a message of
differently compared to a message of excellence because you could be you
excellence because you could be you
excellence because you could be you could be excellent and not care what
could be excellent and not care what
could be excellent and not care what other people not give support and you
other people not give support and you
other people not give support and you can be really supportive and also then
can be really supportive and also then
can be really supportive and also then suck it following through on things and
suck it following through on things and
suck it following through on things and not be excellent um but I honestly think
not be excellent um but I honestly think
not be excellent um but I honestly think like that I think the middle ground is
like that I think the middle ground is
like that I think the middle ground is going to be something in between like
going to be something in between like
going to be something in between like the thing that combines you is the rude
the thing that combines you is the rude
the thing that combines you is the rude mean the negative of that of nice
mean the negative of that of nice
mean the negative of that of nice compassionate caring but think about
compassionate caring but think about
compassionate caring but think about what it is you guys have in common
what it is you guys have in common
what it is you guys have in common that’s made you friends for so long and
that’s made you friends for so long and
that’s made you friends for so long and like stood up for each other and one
like stood up for each other and one
like stood up for each other and one it’s sort of business together there’s I
it’s sort of business together there’s I
it’s sort of business together there’s I think there’s something else in between
think there’s something else in between
think there’s something else in between that that’s part of it like that’ll
that that’s part of it like that’ll
that that’s part of it like that’ll still be supported they’ll still be
still be supported they’ll still be
still be supported they’ll still be excellent with something stronger that
excellent with something stronger that
excellent with something stronger that finds your friendship that if you get
finds your friendship that if you get
finds your friendship that if you get tap into that would be super powerful to
tap into that would be super powerful to
tap into that would be super powerful to have as your work going forward so maybe
have as your work going forward so maybe
have as your work going forward so maybe some little extra homework for you guys
some little extra homework for you guys
some little extra homework for you guys there vogel I’m gonna make boy next time
there vogel I’m gonna make boy next time
there vogel I’m gonna make boy next time yeah so tell me about your progress
yeah so tell me about your progress
yeah so tell me about your progress where you want i saw the website is out
where you want i saw the website is out
where you want i saw the website is out but still like coming soon kind of stuff
but still like coming soon kind of stuff
but still like coming soon kind of stuff where you guys at well we’re right in
where you guys at well we’re right in
where you guys at well we’re right in the middle of rebranding we’ve had our
the middle of rebranding we’ve had our
the middle of rebranding we’ve had our designer basically all the designs that
designer basically all the designs that
designer basically all the designs that were working on implementing them the
were working on implementing them the
were working on implementing them the website that you actually see is kind of
website that you actually see is kind of
website that you actually see is kind of an older version prior to the rear end
an older version prior to the rear end
an older version prior to the rear end so that’s all going to change in the
so that’s all going to change in the
so that’s all going to change in the next couple weeks and then hopefully
next couple weeks and then hopefully
next couple weeks and then hopefully we’re hoping to get all those this brand
we’re hoping to get all those this brand
we’re hoping to get all those this brand new stuff done and out of the way and
new stuff done and out of the way and
new stuff done and out of the way and hopefully large around mid-september
hopefully large around mid-september
hopefully large around mid-september okay coming soon a month yeah something
okay coming soon a month yeah something
okay coming soon a month yeah something like that hopefully
like that hopefully
like that hopefully we have the small business conference
we have the small business conference
we have the small business conference their enterprise strata will be going to
their enterprise strata will be going to
their enterprise strata will be going to in October so we’re hoping out about a
in October so we’re hoping out about a
in October so we’re hoping out about a month of actual wide usage before that
month of actual wide usage before that
month of actual wide usage before that so anything iron out any bugs and things
so anything iron out any bugs and things
so anything iron out any bugs and things like that okay ah the interesting thing
like that okay ah the interesting thing
like that okay ah the interesting thing about branding is you can’t really make
about branding is you can’t really make
about branding is you can’t really make a great decision until you understand
a great decision until you understand
a great decision until you understand what it is that your brand is your the
what it is that your brand is your the
what it is that your brand is your the articulation of what you staying for
articulation of what you staying for
articulation of what you staying for right so you know I come to your site
right so you know I come to your site
right so you know I come to your site now and I see this man with a mustache
now and I see this man with a mustache
now and I see this man with a mustache in a you know bow tie and I don’t like I
in a you know bow tie and I don’t like I
in a you know bow tie and I don’t like I stained or not but everything from your
stained or not but everything from your
stained or not but everything from your colors to your logo to the design will
colors to your logo to the design will
colors to your logo to the design will will come from you guys figuring out
will come from you guys figuring out
will come from you guys figuring out what it is that you stayin for the
what it is that you stayin for the
what it is that you stayin for the message that you want to have right like
message that you want to have right like
message that you want to have right like if it’s if it’s if it’s support and like
if it’s if it’s if it’s support and like
if it’s if it’s if it’s support and like or if it’s compassion or caring I’m
or if it’s compassion or caring I’m
or if it’s compassion or caring I’m probably not going to go with a black
probably not going to go with a black
probably not going to go with a black website thank you guys not now well
website thank you guys not now well
website thank you guys not now well right it was excellent and maybe right
right it was excellent and maybe right
right it was excellent and maybe right block could be excellence so like that’s
block could be excellence so like that’s
block could be excellence so like that’s a super important conversation if you
a super important conversation if you
a super important conversation if you guys to figure out before you then jump
guys to figure out before you then jump
guys to figure out before you then jump into the branding and designs and other
into the branding and designs and other
into the branding and designs and other words it creates an inconsistent message
words it creates an inconsistent message
words it creates an inconsistent message right and then branding is always
right and then branding is always
right and then branding is always something that were continually work on
something that were continually work on
something that were continually work on help they go ever really be completely
help they go ever really be completely
help they go ever really be completely finished yeah but as a service it never
finished yeah but as a service it never
finished yeah but as a service it never is man my websites always worked on
is man my websites always worked on
is man my websites always worked on everybody website is always being worked
everybody website is always being worked
everybody website is always being worked on okay um and so you’ve had people
on okay um and so you’ve had people
on okay um and so you’ve had people trying it out and using it right its
trying it out and using it right its
trying it out and using it right its installed on some people’s websites um
installed on some people’s websites um
installed on some people’s websites um no not quite we’re still reaching the
no not quite we’re still reaching the
no not quite we’re still reaching the end of development I’ve been kind of
end of development I’ve been kind of
end of development I’ve been kind of using it personally just to test it out
using it personally just to test it out
using it personally just to test it out seems to be working pretty well it’s
seems to be working pretty well it’s
seems to be working pretty well it’s catching all my messages and tweets and
catching all my messages and tweets and
catching all my messages and tweets and facebook messages so hopefully it’ll
facebook messages so hopefully it’ll
facebook messages so hopefully it’ll work very well for the people too okay
work very well for the people too okay
work very well for the people too okay and and then the September launch is
and and then the September launch is
and and then the September launch is going to be the beta they put people on
going to be the beta they put people on
going to be the beta they put people on to test it out right okay and you have
to test it out right okay and you have
to test it out right okay and you have people lined up interested in testing it
people lined up interested in testing it
people lined up interested in testing it out yep we have quite a few contacts
out yep we have quite a few contacts
out yep we have quite a few contacts through enterprise Toronto and some of
through enterprise Toronto and some of
through enterprise Toronto and some of the other seminars that we’ve been to we
the other seminars that we’ve been to we
the other seminars that we’ve been to we have people that want
have people that want
have people that want to some other people that are really
to some other people that are really
to some other people that are really interested in using this as well so
interested in using this as well so
interested in using this as well so mission is the lawn chair of the door
mission is the lawn chair of the door
mission is the lawn chair of the door will be able to contact those people and
will be able to contact those people and
will be able to contact those people and see what they think okay and what’s the
see what they think okay and what’s the
see what they think okay and what’s the message that your are you talking them
message that your are you talking them
message that your are you talking them yet or you just you just have a list of
yet or you just you just have a list of
yet or you just you just have a list of contacts um it’s a little bit of both it
contacts um it’s a little bit of both it
contacts um it’s a little bit of both it really depends on who the contact is
really depends on who the contact is
really depends on who the contact is there have been some people that we
there have been some people that we
there have been some people that we talked to that we’ve actually devil the
talked to that we’ve actually devil the
talked to that we’ve actually devil the power to it they really loved it there
power to it they really loved it there
power to it they really loved it there are other people that we know that
are other people that we know that
are other people that we know that aren’t really going to be interested in
aren’t really going to be interested in
aren’t really going to be interested in seeing it until they can actually get
seeing it until they can actually get
seeing it until they can actually get their hands on their use it okay and
their hands on their use it okay and
their hands on their use it okay and what’s the message are you how are you
what’s the message are you how are you
what’s the message are you how are you pitching it lots of talents well I mean
pitching it lots of talents well I mean
pitching it lots of talents well I mean it again it really depends on the person
it again it really depends on the person
it again it really depends on the person that were that we’re trying to target I
that were that we’re trying to target I
that were that we’re trying to target I mean with the starter company
mean with the starter company
mean with the starter company participants everyone in that program I
participants everyone in that program I
participants everyone in that program I get their attention with with my
get their attention with with my
get their attention with with my marketing presentations and I’m also
marketing presentations and I’m also
marketing presentations and I’m also planning on doing a customer support
planning on doing a customer support
planning on doing a customer support presentation as well so it’s it’s it’s
presentation as well so it’s it’s it’s
presentation as well so it’s it’s it’s mostly an educational approach to kind
mostly an educational approach to kind
mostly an educational approach to kind of teach them and to let them know that
of teach them and to let them know that
of teach them and to let them know that we have their backs in case they need us
we have their backs in case they need us
we have their backs in case they need us and you know to provide this software as
and you know to provide this software as
and you know to provide this software as well and it is free for one user to get
well and it is free for one user to get
well and it is free for one user to get started with and you could accomplish a
started with and you could accomplish a
started with and you could accomplish a lot with that free package as well so
lot with that free package as well so
lot with that free package as well so everyone we’ve mentioned it to is
everyone we’ve mentioned it to is
everyone we’ve mentioned it to is totally on board for for trying it out
totally on board for for trying it out
totally on board for for trying it out once we’re ready and the market is still
once we’re ready and the market is still
once we’re ready and the market is still entrepreneurs your customers yes okay
entrepreneurs your customers yes okay
entrepreneurs your customers yes okay cool so I mean you’re making progress in
cool so I mean you’re making progress in
cool so I mean you’re making progress in finding your your one word and your
finding your your one word and your
finding your your one word and your branding you’re in program development
branding you’re in program development
branding you’re in program development getting everything ready for small
getting everything ready for small
getting everything ready for small launch next month what’s what’s the most
launch next month what’s what’s the most
launch next month what’s what’s the most i can help you with right now to help
i can help you with right now to help
i can help you with right now to help your your business move along oh um I
your your business move along oh um I
your your business move along oh um I think I mean just having these talks
think I mean just having these talks
think I mean just having these talks like right now and asking us all these
like right now and asking us all these
like right now and asking us all these all these questions just you know
all these questions just you know
all these questions just you know obviously we’re going to we’re going to
obviously we’re going to we’re going to
obviously we’re going to we’re going to finish this hangout and you know
finish this hangout and you know
finish this hangout and you know brainstorm together we’ll find our word
brainstorm together we’ll find our word
brainstorm together we’ll find our word and try and figure out where we’re at so
and try and figure out where we’re at so
and try and figure out where we’re at so I think you can go having these hangouts
I think you can go having these hangouts
I think you can go having these hangouts is great too and I mean I remember when
is great too and I mean I remember when
is great too and I mean I remember when I told you that we were having trouble
I told you that we were having trouble
I told you that we were having trouble getting our YouTube handle because
getting our YouTube handle because
getting our YouTube handle because someone already owned it from another
someone already owned it from another
someone already owned it from another country and you told me to just you know
country and you told me to just you know
country and you told me to just you know find a translator go get them it was
find a translator go get them it was
find a translator go get them it was just kind of hot you know obvious things
just kind of hot you know obvious things
just kind of hot you know obvious things that we should have thought of and done
that we should have thought of and done
that we should have thought of and done anyways but we went ahead and did that
anyways but we went ahead and did that
anyways but we went ahead and did that unfortunately there was no luck with
unfortunately there was no luck with
unfortunately there was no luck with that but we’ll figure something out with
that but we’ll figure something out with
that but we’ll figure something out with but yeah just having these conversations
but yeah just having these conversations
but yeah just having these conversations is just really helpful for us to have
is just really helpful for us to have
is just really helpful for us to have someone already kind of done it all
someone already kind of done it all
someone already kind of done it all before did just kind of rattle of ends a
before did just kind of rattle of ends a
before did just kind of rattle of ends a little bit cool so I mean Bart is away
little bit cool so I mean Bart is away
little bit cool so I mean Bart is away working on the code and pounding it out
working on the code and pounding it out
working on the code and pounding it out making sure it happens have you set a
making sure it happens have you set a
making sure it happens have you set a milestone for how many people you want
milestone for how many people you want
milestone for how many people you want to beta test this thing with in
to beta test this thing with in
to beta test this thing with in September um we don’t have a hard number
September um we don’t have a hard number
September um we don’t have a hard number we’ve had a few numbers that we put into
we’ve had a few numbers that we put into
we’ve had a few numbers that we put into our business plan that’s really more for
our business plan that’s really more for
our business plan that’s really more for after the data and when we actually
after the data and when we actually
after the data and when we actually fully launched a paid product I have an
fully launched a paid product I have an
fully launched a paid product I have an idea of how many people I want to use
idea of how many people I want to use
idea of how many people I want to use the part obviously it can’t be too many
the part obviously it can’t be too many
the part obviously it can’t be too many because you know you don’t want to
because you know you don’t want to
because you know you don’t want to launch and then how that crash something
launch and then how that crash something
launch and then how that crash something like that but anywhere between I think
like that but anywhere between I think
like that but anywhere between I think 10 20 people actually using the Fargo be
10 20 people actually using the Fargo be
10 20 people actually using the Fargo be fantastic do you have your plenty people
fantastic do you have your plenty people
fantastic do you have your plenty people from different either technology if
from different either technology if
from different either technology if you’re installing different kinds of
you’re installing different kinds of
you’re installing different kinds of servers or different sized audiences or
servers or different sized audiences or
servers or different sized audiences or different level of users like you gotta
different level of users like you gotta
different level of users like you gotta you gotta stress test your code make
you gotta stress test your code make
you gotta stress test your code make sure that it works right so you kind of
sure that it works right so you kind of
sure that it works right so you kind of laid that out the different kinds of
laid that out the different kinds of
laid that out the different kinds of customers you need or you’re still
customers you need or you’re still
customers you need or you’re still working on I think we’re still working
working on I think we’re still working
working on I think we’re still working to that list okay because when you have
to that list okay because when you have
to that list okay because when you have that list then Alan man it’s on you to
that list then Alan man it’s on you to
that list then Alan man it’s on you to go and get those guys right and how many
go and get those guys right and how many
go and get those guys right and how many of them do you have if you want that 10
of them do you have if you want that 10
of them do you have if you want that 10 to 20 how many you say I’m ready how
to 20 how many you say I’m ready how
to 20 how many you say I’m ready how many of them are ready to go right now I
think I think we’d have the 10 to 20
think I think we’d have the 10 to 20 ready to go
ready to go
ready to go okay so we’re just waiting on Bart we
okay so we’re just waiting on Bart we
okay so we’re just waiting on Bart we gotta get that coat out part development
gotta get that coat out part development
gotta get that coat out part development takes time now I agree I know ok so Alan
takes time now I agree I know ok so Alan
takes time now I agree I know ok so Alan what are you doing well working for Bart
what are you doing well working for Bart
what are you doing well working for Bart what are you doing again i mean i’ve
what are you doing again i mean i’ve
what are you doing again i mean i’ve been i’ve been reading some interesting
been i’ve been reading some interesting
been i’ve been reading some interesting books to get my presentational skills on
books to get my presentational skills on
books to get my presentational skills on i’m working on a customer support
i’m working on a customer support
i’m working on a customer support presentation and just trying to get that
presentation and just trying to get that
presentation and just trying to get that that whole educational approach up to
that whole educational approach up to
that whole educational approach up to get a really meaningful talk that i can
get a really meaningful talk that i can
get a really meaningful talk that i can deliver to people you know in a
deliver to people you know in a
deliver to people you know in a 15-minute presentation we’re actually in
15-minute presentation we’re actually in
15-minute presentation we’re actually in the process of as soon as we finish this
the process of as soon as we finish this
the process of as soon as we finish this talk we’re going to send over an
talk we’re going to send over an
talk we’re going to send over an application to Ryerson DMZ department
application to Ryerson DMZ department
application to Ryerson DMZ department which is basically like an incubator
which is basically like an incubator
which is basically like an incubator here so we already have a few
here so we already have a few
here so we already have a few connections in the DMZ so we’re going to
connections in the DMZ so we’re going to
connections in the DMZ so we’re going to get off there and I talked to some
get off there and I talked to some
get off there and I talked to some people who are pretty high up in in that
people who are pretty high up in in that
people who are pretty high up in in that program and they said they would love to
program and they said they would love to
program and they said they would love to have me as a speaker there to talk to
have me as a speaker there to talk to
have me as a speaker there to talk to businesses and you know educate them
businesses and you know educate them
businesses and you know educate them about marketing and about customer
about marketing and about customer
about marketing and about customer support so I think that’s a good
support so I think that’s a good
support so I think that’s a good opportunity there so yeah just
opportunity there so yeah just
opportunity there so yeah just networking as much as I can with with
networking as much as I can with with
networking as much as I can with with businesses who are working on their own
businesses who are working on their own
businesses who are working on their own projects and really getting involved
projects and really getting involved
projects and really getting involved doing kind of helping people out even
doing kind of helping people out even
doing kind of helping people out even when you know they ask for free
when you know they ask for free
when you know they ask for free marketing advice or whatever sometimes I
marketing advice or whatever sometimes I
marketing advice or whatever sometimes I just buckle down in and head go the
just buckle down in and head go the
just buckle down in and head go the extra mile to kind of brainstorm
extra mile to kind of brainstorm
extra mile to kind of brainstorm something that you know maybe sparks
something that you know maybe sparks
something that you know maybe sparks some sort of an idea that just kind of
some sort of an idea that just kind of
some sort of an idea that just kind of lets them know that we really do have
lets them know that we really do have
lets them know that we really do have the box not just because we want them to
the box not just because we want them to
the box not just because we want them to use our software book because we
use our software book because we
use our software book because we actually care about the fact that we’re
actually care about the fact that we’re
actually care about the fact that we’re all in this together when all
all in this together when all
all in this together when all entrepreneurs we’re all trying to
entrepreneurs we’re all trying to
entrepreneurs we’re all trying to achieve our dreams and you know we want
achieve our dreams and you know we want
achieve our dreams and you know we want to have each other’s backs when we do
to have each other’s backs when we do
to have each other’s backs when we do like so you guys looking at the DMZ to
like so you guys looking at the DMZ to
like so you guys looking at the DMZ to be in the incubator or just to make a
be in the incubator or just to make a
be in the incubator or just to make a presentation or might actually be good
presentation or might actually be good
presentation or might actually be good to be in it yes cool cool um I’d imagine
to be in it yes cool cool um I’d imagine
to be in it yes cool cool um I’d imagine you need to be to really stress test it
you need to be to really stress test it
you need to be to really stress test it you need to have websites that are
you need to have websites that are
you need to have websites that are popular right that have a lot of
popular right that have a lot of
popular right that have a lot of feedback come in and see if it’s working
feedback come in and see if it’s working
feedback come in and see if it’s working and getting feedback from like you may
and getting feedback from like you may
and getting feedback from like you may put it on a star
put it on a star
put it on a star website that’s not getting any views and
website that’s not getting any views and
website that’s not getting any views and has no questions is that going to solve
has no questions is that going to solve
has no questions is that going to solve you know the ability to see if it’s
you know the ability to see if it’s
you know the ability to see if it’s working or not you need you have a set
working or not you need you have a set
working or not you need you have a set like we need websites that are of this
like we need websites that are of this
like we need websites that are of this size for this many requests per month to
size for this many requests per month to
size for this many requests per month to see if it’s worth it no we’re not really
see if it’s worth it no we’re not really
see if it’s worth it no we’re not really going after size at the moment the
going after size at the moment the
going after size at the moment the architecture behind the actual software
architecture behind the actual software
architecture behind the actual software should support quite a few users before
should support quite a few users before
should support quite a few users before we need to start adding additional
we need to start adding additional
we need to start adding additional servers or making code changes right now
servers or making code changes right now
servers or making code changes right now we’re just focusing on making sure that
we’re just focusing on making sure that
we’re just focusing on making sure that everything actually works properly so
everything actually works properly so
everything actually works properly so even a small sample size would verify
even a small sample size would verify
even a small sample size would verify that okay and is there is not any risk
that okay and is there is not any risk
that okay and is there is not any risk for the entrepreneurs of installing this
for the entrepreneurs of installing this
for the entrepreneurs of installing this like what’s the worst-case scenario
like what’s the worst-case scenario
like what’s the worst-case scenario that’s going to happen for them I
that’s going to happen for them I
that’s going to happen for them I wouldn’t really say there’s much risk
wouldn’t really say there’s much risk
wouldn’t really say there’s much risk simply because everything although all
simply because everything although all
simply because everything although all the communications that they have are
the communications that they have are
the communications that they have are still there after the fact although
still there after the fact although
still there after the fact although facebook messages are on facebook all
facebook messages are on facebook all
facebook messages are on facebook all their tweets on Twitter are still on
their tweets on Twitter are still on
their tweets on Twitter are still on Twitter all their emails are still in
Twitter all their emails are still in
Twitter all their emails are still in their inbox we just kind of take a copy
their inbox we just kind of take a copy
their inbox we just kind of take a copy of that and throw it in the software and
of that and throw it in the software and
of that and throw it in the software and so they can still go to the original
so they can still go to the original
so they can still go to the original source of you at all okay ah Alan I
source of you at all okay ah Alan I
source of you at all okay ah Alan I would love to see a video presentation
would love to see a video presentation
would love to see a video presentation of what you’re going to be showing these
of what you’re going to be showing these
of what you’re going to be showing these guys sure absolutely you’re already out
guys sure absolutely you’re already out
guys sure absolutely you’re already out pitching it right i mean you’re pitching
pitching it right i mean you’re pitching
pitching it right i mean you’re pitching it face to face are using the power
it face to face are using the power
it face to face are using the power corner what are you doing this oh I’m
corner what are you doing this oh I’m
corner what are you doing this oh I’m not I’m not I’m crafting it currently
not I’m not I’m crafting it currently
not I’m not I’m crafting it currently sorry yeah I could you get the 10 to 20
sorry yeah I could you get the 10 to 20
sorry yeah I could you get the 10 to 20 people that’s just do the enterprise
people that’s just do the enterprise
people that’s just do the enterprise Toronto connections yes oh no sorry I
Toronto connections yes oh no sorry I
Toronto connections yes oh no sorry I thought you meant you wanted you were
thought you meant you wanted you were
thought you meant you wanted you were asking if I had that customer support
asking if I had that customer support
asking if I had that customer support video presentation ready to do this and
video presentation ready to do this and
video presentation ready to do this and that’s that’s what I’m crafting just the
that’s that’s what I’m crafting just the
that’s that’s what I’m crafting just the regular pitches yeah we’re we’re pretty
regular pitches yeah we’re we’re pretty
regular pitches yeah we’re we’re pretty much talking to everyone who’s willing
much talking to everyone who’s willing
much talking to everyone who’s willing to listen to what we’re about so what’s
to listen to what we’re about so what’s
to listen to what we’re about so what’s the difference in the pitch between your
the difference in the pitch between your
the difference in the pitch between your regular pitch in the customer support
regular pitch in the customer support
regular pitch in the customer support one the customer support one’s not about
one the customer support one’s not about
one the customer support one’s not about us very much it’s not a pitch for our
us very much it’s not a pitch for our
us very much it’s not a pitch for our business I mean if anything it’s a soft
business I mean if anything it’s a soft
business I mean if anything it’s a soft sell but it’s not like a hard
sell but it’s not like a hard
sell but it’s not like a hard promotional pitch for help or desk it’s
promotional pitch for help or desk it’s
promotional pitch for help or desk it’s more of the importance of customer
more of the importance of customer
more of the importance of customer service in
service in
service in in a business okay okay so homework you
in a business okay okay so homework you
in a business okay okay so homework you guys going to come together to figure
guys going to come together to figure
guys going to come together to figure out but what are we staying for as a
out but what are we staying for as a
out but what are we staying for as a business and I really think there’s
business and I really think there’s
business and I really think there’s something there with taking a negative
something there with taking a negative
something there with taking a negative of that rude mean people flipping it if
of that rude mean people flipping it if
of that rude mean people flipping it if it’s nice or warm or caring or
it’s nice or warm or caring or
it’s nice or warm or caring or compassion or whatever and again like I
compassion or whatever and again like I
compassion or whatever and again like I really encourage you to step outside the
really encourage you to step outside the
really encourage you to step outside the business and just think of you guys as
business and just think of you guys as
business and just think of you guys as people why your friends what’s the one
people why your friends what’s the one
people why your friends what’s the one word that connects you guys as friends
word that connects you guys as friends
word that connects you guys as friends isn’t sure you have other friends too
isn’t sure you have other friends too
isn’t sure you have other friends too that you may not you know Alan we think
that you may not you know Alan we think
that you may not you know Alan we think one of Bart’s friends is a total
one of Bart’s friends is a total
one of Bart’s friends is a total douchebag and whatever but he gets along
douchebag and whatever but he gets along
douchebag and whatever but he gets along with him but there’s something that like
with him but there’s something that like
with him but there’s something that like connects you guys and that’s we have to
connects you guys and that’s we have to
connects you guys and that’s we have to figure out and that’s what you want all
figure out and that’s what you want all
figure out and that’s what you want all your new people coming on to be like as
your new people coming on to be like as
your new people coming on to be like as well and your customers to be life and
well and your customers to be life and
well and your customers to be life and the media understands that um Bart’s
the media understands that um Bart’s
the media understands that um Bart’s gonna get the code done right yep asal
gonna get the code done right yep asal
gonna get the code done right yep asal annoying and Alan’s going to keep
annoying and Alan’s going to keep
annoying and Alan’s going to keep talking to people and make a video
talking to people and make a video
talking to people and make a video presentation to look at and understand
presentation to look at and understand
presentation to look at and understand what you’re all about yep yeah cool uh
what you’re all about yep yeah cool uh
what you’re all about yep yeah cool uh so some questions coming in Orion Dark
so some questions coming in Orion Dark
so some questions coming in Orion Dark Knight says I’m a person has a low
Knight says I’m a person has a low
Knight says I’m a person has a low breaking point and it just drains his
breaking point and it just drains his
breaking point and it just drains his motivation so how do you guys deal with
motivation so how do you guys deal with
motivation so how do you guys deal with your motivation like you just break you
your motivation like you just break you
your motivation like you just break you stay motivated same whatever it is an
stay motivated same whatever it is an
stay motivated same whatever it is an entrepreneur is a hard thing to do
entrepreneur is a hard thing to do
entrepreneur is a hard thing to do especially at the start up before you’re
especially at the start up before you’re
especially at the start up before you’re making any money so how do you guys keep
making any money so how do you guys keep
making any money so how do you guys keep going I like I like exploring you know
going I like I like exploring you know
going I like I like exploring you know various forums in my industry i like
various forums in my industry i like
various forums in my industry i like looking for good books to kind of get
looking for good books to kind of get
looking for good books to kind of get inspiration from and there’s always such
inspiration from and there’s always such
inspiration from and there’s always such a more when you find a certain bit of
a more when you find a certain bit of
a more when you find a certain bit of information it’s it’s just it’s very
information it’s it’s just it’s very
information it’s it’s just it’s very refreshing to me and then you just kind
refreshing to me and then you just kind
refreshing to me and then you just kind of approach the project from a whole new
of approach the project from a whole new
of approach the project from a whole new light and just dive in right again does
light and just dive in right again does
light and just dive in right again does being in a partnership help you guys
being in a partnership help you guys
being in a partnership help you guys stay motivated one guys down absolutely
stay motivated one guys down absolutely
stay motivated one guys down absolutely yeah we run things by each other and
yeah we run things by each other and
yeah we run things by each other and bounce things off each other all the
bounce things off each other all the
bounce things off each other all the time and yeah I definitely think that
time and yeah I definitely think that
time and yeah I definitely think that helps the one thing that really helped
helps the one thing that really helped
helps the one thing that really helped me when I was getting started was
me when I was getting started was
me when I was getting started was modeling success so I looked at
modeling success so I looked at
modeling success so I looked at successful entrepreneur
successful entrepreneur
successful entrepreneur is and I was in a software business like
is and I was in a software business like
is and I was in a software business like you guys I looked at Bill Gates and
you guys I looked at Bill Gates and
you guys I looked at Bill Gates and Microsoft and how we got started how
Microsoft and how we got started how
Microsoft and how we got started how like not how he makes the next million
like not how he makes the next million
like not how he makes the next million dollars now but like 0 to 1 how did he
dollars now but like 0 to 1 how did he
dollars now but like 0 to 1 how did he do that that’s what I wanted to do and
do that that’s what I wanted to do and
do that that’s what I wanted to do and with it for him with some partnerships
with it for him with some partnerships
with it for him with some partnerships but by reading those stories I just
but by reading those stories I just
but by reading those stories I just start my day with a quick like bio
start my day with a quick like bio
start my day with a quick like bio there’s a book called radicals and
there’s a book called radicals and
there’s a book called radicals and visionaries it like at these three page
visionaries it like at these three page
visionaries it like at these three page bios and entrepreneurs and that would
bios and entrepreneurs and that would
bios and entrepreneurs and that would that would get me one give me ideas for
that would get me one give me ideas for
that would get me one give me ideas for what to do would also keep me motivated
what to do would also keep me motivated
what to do would also keep me motivated to kind of keep going so you got to find
to kind of keep going so you got to find
to kind of keep going so you got to find what’d you find some inspiration I’m a
what’d you find some inspiration I’m a
what’d you find some inspiration I’m a regular basis daily battle like you
regular basis daily battle like you
regular basis daily battle like you could have one great day you have a
could have one great day you have a
could have one great day you have a great meeting and then you wake up the
great meeting and then you wake up the
great meeting and then you wake up the next day and you’re starting from
next day and you’re starting from
next day and you’re starting from scratch at least I found for me so so
scratch at least I found for me so so
scratch at least I found for me so so design it like start a morning routine
design it like start a morning routine
design it like start a morning routine where you’re inspired and it’s real
where you’re inspired and it’s real
where you’re inspired and it’s real excited he was in saying it’s pronounced
excited he was in saying it’s pronounced
excited he was in saying it’s pronounced Orion Orion I’m butchering his name
Orion Orion I’m butchering his name
Orion Orion I’m butchering his name sorry bro he’s a loyal YouTube viewer um
sorry bro he’s a loyal YouTube viewer um
sorry bro he’s a loyal YouTube viewer um pumpkin bricks is asking about wanting
pumpkin bricks is asking about wanting
pumpkin bricks is asking about wanting to start a website unsure about how to
to start a website unsure about how to
to start a website unsure about how to get started easy tips what did you guys
get started easy tips what did you guys
get started easy tips what did you guys do how did you like pick your domain
do how did you like pick your domain
do how did you like pick your domain name and get your first template up and
name and get your first template up and
name and get your first template up and how did you get started there Oh domain
how did you get started there Oh domain
how did you get started there Oh domain name was a was a fun process because
name was a was a fun process because
name was a was a fun process because that took a while if we had dreams I
that took a while if we had dreams I
that took a while if we had dreams I think I I strapped down for a good two
think I I strapped down for a good two
think I I strapped down for a good two to three hours with a thesaurus and a
to three hours with a thesaurus and a
to three hours with a thesaurus and a domain and I just started throwing
domain and I just started throwing
domain and I just started throwing things out and just you know eventually
things out and just you know eventually
things out and just you know eventually we found help her desk and it was it was
we found help her desk and it was it was
we found help her desk and it was it was for sale but I told all right like this
for sale but I told all right like this
for sale but I told all right like this is the one we have to get this one I
is the one we have to get this one I
is the one we have to get this one I don’t think we’re ever going to find a
don’t think we’re ever going to find a
don’t think we’re ever going to find a better name I say it’s a pretty cool
better name I say it’s a pretty cool
better name I say it’s a pretty cool lane when it’s short not that many
lane when it’s short not that many
lane when it’s short not that many syllables I was surprised it was
syllables I was surprised it was
syllables I was surprised it was available I wasn’t available so you get
available I wasn’t available so you get
available I wasn’t available so you get to buy from somebody else yeah cool ah
to buy from somebody else yeah cool ah
to buy from somebody else yeah cool ah my my my website off my name I not to at
my my my website off my name I not to at
my my my website off my name I not to at the start I did it because it was just a
the start I did it because it was just a
the start I did it because it was just a personal website because I had sold my
personal website because I had sold my
personal website because I had sold my software company and I was off traveling
software company and I was off traveling
software company and I was off traveling because people asked me to speak in
because people asked me to speak in
because people asked me to speak in different country
different country
different country reason it was just like here’s where
reason it was just like here’s where
reason it was just like here’s where Evan speaking and then later as it
Evan speaking and then later as it
Evan speaking and then later as it became like this entrepreneur hub I kind
became like this entrepreneur hub I kind
became like this entrepreneur hub I kind of regretted it i wish that i had called
of regretted it i wish that i had called
of regretted it i wish that i had called it small business tips or something to
it small business tips or something to
it small business tips or something to get like that keyword traffic coming in
get like that keyword traffic coming in
get like that keyword traffic coming in but now i’m actually happy that it’s the
but now i’m actually happy that it’s the
but now i’m actually happy that it’s the personal brain because my business all
personal brain because my business all
personal brain because my business all is a reflection of what I’m what I’m
is a reflection of what I’m what I’m
is a reflection of what I’m what I’m interested in doing and one of the
interested in doing and one of the
interested in doing and one of the reasons why people will buy from
reasons why people will buy from
reasons why people will buy from entrepreneurs is the personal story
entrepreneurs is the personal story
entrepreneurs is the personal story right so like you guys telling your
right so like you guys telling your
right so like you guys telling your story will be really important either
story will be really important either
story will be really important either either Allen was just being like the
either Allen was just being like the
either Allen was just being like the he’s the face the heart guy or both of
he’s the face the heart guy or both of
he’s the face the heart guy or both of you like explaining why it’s important
you like explaining why it’s important
you like explaining why it’s important for you why you started this what it
for you why you started this what it
for you why you started this what it means for you I know Alan when we met at
means for you I know Alan when we met at
means for you I know Alan when we met at the whole foods cafe you’re going on
the whole foods cafe you’re going on
the whole foods cafe you’re going on about helping entrepreneurs and why you
about helping entrepreneurs and why you
about helping entrepreneurs and why you love us so much and right like getting
love us so much and right like getting
love us so much and right like getting that out makes me feel a lot more
that out makes me feel a lot more
that out makes me feel a lot more connected to you and more likely to want
connected to you and more likely to want
connected to you and more likely to want to buy from you and be interested in
to buy from you and be interested in
to buy from you and be interested in download and give it a try for that one
download and give it a try for that one
download and give it a try for that one user then all the other because you’re
user then all the other because you’re
user then all the other because you’re in a competitive market there’s tons of
in a competitive market there’s tons of
in a competitive market there’s tons of other guys doing the same thing the
other guys doing the same thing the
other guys doing the same thing the books Paul Ryan was asking what the book
books Paul Ryan was asking what the book
books Paul Ryan was asking what the book was it’s called radicals and visionaries
was it’s called radicals and visionaries
was it’s called radicals and visionaries it’s not available anymore uh it’s out
it’s not available anymore uh it’s out
it’s not available anymore uh it’s out of print and it sells for like a
of print and it sells for like a
of print and it sells for like a thousand dollars or something now um
thousand dollars or something now um
thousand dollars or something now um though yeah I kind of said I recommend
though yeah I kind of said I recommend
though yeah I kind of said I recommend it because I love it still in my
it because I love it still in my
it because I love it still in my bookshelf but you can’t buy it anymore
bookshelf but you can’t buy it anymore
bookshelf but you can’t buy it anymore do you guys have favorite books
do you guys have favorite books
do you guys have favorite books recommendations for the people watching
recommendations for the people watching
recommendations for the people watching entrepreneurs getting started I mean now
entrepreneurs getting started I mean now
entrepreneurs getting started I mean now I just finished a book called talk like
I just finished a book called talk like
I just finished a book called talk like Ted yeah well it’s about how to speak
Ted yeah well it’s about how to speak
Ted yeah well it’s about how to speak and how TED talks are so successful so
and how TED talks are so successful so
and how TED talks are so successful so they’re it pretty much gathered a bunch
they’re it pretty much gathered a bunch
they’re it pretty much gathered a bunch of common tips and similarities from all
of common tips and similarities from all
of common tips and similarities from all these really popular TED talks and I
these really popular TED talks and I
these really popular TED talks and I think that’s invaluable for any sales
think that’s invaluable for any sales
think that’s invaluable for any sales and marketing person who wants to go out
and marketing person who wants to go out
and marketing person who wants to go out or anyone who is planning on doing any
or anyone who is planning on doing any
or anyone who is planning on doing any sort of a talk or conference or what not
sort of a talk or conference or what not
sort of a talk or conference or what not really getting you a lot of tips and
really getting you a lot of tips and
really getting you a lot of tips and like you were saying it’s really about
like you were saying it’s really about
like you were saying it’s really about that personal story people want to
that personal story people want to
that personal story people want to really be able to connect with you on an
really be able to connect with you on an
really be able to connect with you on an emotional level and not just feel like
emotional level and not just feel like
emotional level and not just feel like they’re being pitched at how about you
they’re being pitched at how about you
they’re being pitched at how about you Bart favorite book reason
Bart favorite book reason
Bart favorite book reason um I’d love to say I’m a favorite book
um I’d love to say I’m a favorite book
um I’d love to say I’m a favorite book but I’m so busy I actually don’t have
but I’m so busy I actually don’t have
but I’m so busy I actually don’t have time to read too much right now my kind
time to read too much right now my kind
time to read too much right now my kind of got started in a book about one of
of got started in a book about one of
of got started in a book about one of our competitors recently but only got a
our competitors recently but only got a
our competitors recently but only got a few chapters into it so far I should not
few chapters into it so far I should not
few chapters into it so far I should not surprised I even have a bit of a tan
surprised I even have a bit of a tan
surprised I even have a bit of a tan honestly what do you consume do you
honestly what do you consume do you
honestly what do you consume do you watch a TV show do you subscribe to
watch a TV show do you subscribe to
watch a TV show do you subscribe to youtube channel like woody where do you
youtube channel like woody where do you
youtube channel like woody where do you get ideas and inspiration from um I do a
get ideas and inspiration from um I do a
get ideas and inspiration from um I do a lot of reading of tech blogs I see other
lot of reading of tech blogs I see other
lot of reading of tech blogs I see other companies kind of doing similar business
companies kind of doing similar business
companies kind of doing similar business models as we do and it just it kind of
models as we do and it just it kind of
models as we do and it just it kind of gets me excited to start my own business
gets me excited to start my own business
gets me excited to start my own business to come do that myself like I really
to come do that myself like I really
to come do that myself like I really kind of lean towards the tech side of
kind of lean towards the tech side of
kind of lean towards the tech side of things so just seeing how these websites
things so just seeing how these websites
things so just seeing how these websites work and how they’re developed and other
work and how they’re developed and other
work and how they’re developed and other code it just gets me excited that’s
code it just gets me excited that’s
code it just gets me excited that’s really where I get most of my
really where I get most of my
really where I get most of my inspiration from cool so like TechCrunch
inspiration from cool so like TechCrunch
inspiration from cool so like TechCrunch tech knives oh yeah for sure oh um oh
tech knives oh yeah for sure oh um oh
tech knives oh yeah for sure oh um oh this is a good one for you guys gallardo
this is a good one for you guys gallardo
this is a good one for you guys gallardo five million how would where’d you find
five million how would where’d you find
five million how would where’d you find a partner that has the same mindset as
a partner that has the same mindset as
a partner that has the same mindset as you it’s been hard finding someone I can
you it’s been hard finding someone I can
you it’s been hard finding someone I can vibe with honestly I mean we just got
vibe with honestly I mean we just got
vibe with honestly I mean we just got lucky we grew up together right we never
lucky we grew up together right we never
lucky we grew up together right we never knew that as kids we were going to be
knew that as kids we were going to be
knew that as kids we were going to be business partners right so I think with
business partners right so I think with
business partners right so I think with us it’s uh it came down to luck but in
us it’s uh it came down to luck but in
us it’s uh it came down to luck but in like the program were in for example
like the program were in for example
like the program were in for example it’s just you’re around all these
it’s just you’re around all these
it’s just you’re around all these like-minded people who know people who
like-minded people who know people who
like-minded people who know people who are similar to that so I’d say
are similar to that so I’d say
are similar to that so I’d say definitely get involved in some sort of
definitely get involved in some sort of
definitely get involved in some sort of an entrepreneurial program or even
an entrepreneurial program or even
an entrepreneurial program or even forums online and just try and connect
forums online and just try and connect
forums online and just try and connect with people there and you might find
with people there and you might find
with people there and you might find that there’s someone that you talk more
that there’s someone that you talk more
that there’s someone that you talk more and more often with because they really
and more often with because they really
and more often with because they really resonate what you believe yeah I think
resonate what you believe yeah I think
resonate what you believe yeah I think it’s easy a lot of monitors make the
it’s easy a lot of monitors make the
it’s easy a lot of monitors make the mistake of bringing on a partner or even
mistake of bringing on a partner or even
mistake of bringing on a partner or even bringing on an employee so we’re like
bringing on an employee so we’re like
bringing on an employee so we’re like when you guys are growing of they have
when you guys are growing of they have
when you guys are growing of they have all the skills that we need so let’s
all the skills that we need so let’s
all the skills that we need so let’s hire them while ignoring like the
hire them while ignoring like the
hire them while ignoring like the cultural fit which is super important
cultural fit which is super important
cultural fit which is super important Bob Selena and in a business partnership
Bob Selena and in a business partnership
Bob Selena and in a business partnership like you you will spend more time with
like you you will spend more time with
like you you will spend more time with your business partner than you will
your business partner than you will
your business partner than you will with your wife or your girlfriend and so
with your wife or your girlfriend and so
with your wife or your girlfriend and so it’s gotta be somebody that you can
it’s gotta be somebody that you can
it’s gotta be somebody that you can really really get along with and so yeah
really really get along with and so yeah
really really get along with and so yeah I mean super super important and and
I mean super super important and and
I mean super super important and and yeah I mean you guys are lucky being
yeah I mean you guys are lucky being
yeah I mean you guys are lucky being born into it almost your your parents
born into it almost your your parents
born into it almost your your parents getting along but otherwise yeah i mean
getting along but otherwise yeah i mean
getting along but otherwise yeah i mean i like gallons point it’s hanging out
i like gallons point it’s hanging out
i like gallons point it’s hanging out with people uh I would start getting
with people uh I would start getting
with people uh I would start getting involved in communities where you’re
involved in communities where you’re
involved in communities where you’re passionate and just telling your story
passionate and just telling your story
passionate and just telling your story and what you’re all about what you’re
and what you’re all about what you’re
and what you’re all about what you’re looking for and and you’ll run in what
looking for and and you’ll run in what
looking for and and you’ll run in what you’re running the people you’ll explore
you’re running the people you’ll explore
you’re running the people you’ll explore you don’t find it by sitting at home all
you don’t find it by sitting at home all
you don’t find it by sitting at home all right you find it by getting out and
right you find it by getting out and
right you find it by getting out and connecting with people and I found great
connecting with people and I found great
connecting with people and I found great people in even the salsa community I’m a
people in even the salsa community I’m a
people in even the salsa community I’m a salsa dancer and DJ and investor and
salsa dancer and DJ and investor and
salsa dancer and DJ and investor and just by doing what I’m excited about I
just by doing what I’m excited about I
just by doing what I’m excited about I end up meeting people to have a
end up meeting people to have a
end up meeting people to have a connection somehow I can use them in my
connection somehow I can use them in my
connection somehow I can use them in my business as well so explore what you
business as well so explore what you
business as well so explore what you like to do and you’ll end up meeting
like to do and you’ll end up meeting
like to do and you’ll end up meeting some good people do you have any tips on
some good people do you have any tips on
some good people do you have any tips on how to practice being more personal and
how to practice being more personal and
how to practice being more personal and different maybe leverage something from
different maybe leverage something from
different maybe leverage something from your book there Alan uh tips for
your book there Alan uh tips for
your book there Alan uh tips for personal in a presentation sense i’m
personal in a presentation sense i’m
personal in a presentation sense i’m gonna masoom yeah so he’s an actor he
gonna masoom yeah so he’s an actor he
gonna masoom yeah so he’s an actor he wants to he’s an actor and wants to
wants to he’s an actor and wants to
wants to he’s an actor and wants to practice being more personal and
practice being more personal and
practice being more personal and different oh I feel like I should be
different oh I feel like I should be
different oh I feel like I should be acting asking the actor for advice not
acting asking the actor for advice not
acting asking the actor for advice not the other way around I found I mean if
the other way around I found I mean if
the other way around I found I mean if in a sense of doing videos and whatnot I
in a sense of doing videos and whatnot I
in a sense of doing videos and whatnot I just record myself and then I play it
just record myself and then I play it
just record myself and then I play it back and I critique and see you know am
back and I critique and see you know am
back and I critique and see you know am I umming and I too much or am i
I umming and I too much or am i
I umming and I too much or am i stuttering or am I not getting my point
stuttering or am I not getting my point
stuttering or am I not getting my point across and that just gives me a good
across and that just gives me a good
across and that just gives me a good idea of where I’m at and then do I
idea of where I’m at and then do I
idea of where I’m at and then do I believe myself to you know is it
believe myself to you know is it
believe myself to you know is it personal because maybe coming out of my
personal because maybe coming out of my
personal because maybe coming out of my mouth it feels personal but hearing it
mouth it feels personal but hearing it
mouth it feels personal but hearing it back maybe I missing things that that
back maybe I missing things that that
back maybe I missing things that that should be there that I should be
should be there that I should be
should be there that I should be included for me was tapping into my
included for me was tapping into my
included for me was tapping into my passion more I feel like if you go back
passion more I feel like if you go back
passion more I feel like if you go back to my youtube channel the content that I
to my youtube channel the content that I
to my youtube channel the content that I talked about was the same it’s still
talked about was the same it’s still
talked about was the same it’s still good content just a delivery has gotten
good content just a delivery has gotten
good content just a delivery has gotten way way way better and that’s one
way way way better and that’s one
way way way better and that’s one through practice
through practice
through practice but also injecting more passion into
but also injecting more passion into
but also injecting more passion into what I’m talking about and feeling it
what I’m talking about and feeling it
what I’m talking about and feeling it more one of the things that I try to
more one of the things that I try to
more one of the things that I try to remember when I’m making a video or
remember when I’m making a video or
remember when I’m making a video or doing a presentation is some of the
doing a presentation is some of the
doing a presentation is some of the river is watching is about to make a
river is watching is about to make a
river is watching is about to make a really important decision in their life
really important decision in their life
really important decision in their life and this video or this presentation is
and this video or this presentation is
and this video or this presentation is the last thing they’re going to see
the last thing they’re going to see
the last thing they’re going to see before they make that decision and so I
before they make that decision and so I
before they make that decision and so I have to have an impact so like raising
have to have an impact so like raising
have to have an impact so like raising the stakes make it more important is
the stakes make it more important is
the stakes make it more important is important whether you’re an actor
important whether you’re an actor
important whether you’re an actor whether you’re an entrepreneur right
whether you’re an entrepreneur right
whether you’re an entrepreneur right like your product your service could
like your product your service could
like your product your service could make the difference between a business
make the difference between a business
make the difference between a business going out of business and not right it
going out of business and not right it
going out of business and not right it has that ability that potential and so
has that ability that potential and so
has that ability that potential and so approaching a situation knowing that you
approaching a situation knowing that you
approaching a situation knowing that you can help them and knowing that we could
can help them and knowing that we could
can help them and knowing that we could make a meaningful impact on your company
make a meaningful impact on your company
make a meaningful impact on your company it comes out like it comes out and how
it comes out like it comes out and how
it comes out like it comes out and how you speak it comes out in your pitch
you speak it comes out in your pitch
you speak it comes out in your pitch much more than just here are the 10
much more than just here are the 10
much more than just here are the 10 things that we do uh how important is an
things that we do uh how important is an
things that we do uh how important is an NDA dread doc if you guys sign NDA’s
NDA dread doc if you guys sign NDA’s
NDA dread doc if you guys sign NDA’s with anybody no um I start about sunny
with anybody no um I start about sunny
with anybody no um I start about sunny in India with our designer or people
in India with our designer or people
in India with our designer or people that I think that will depart to but
that I think that will depart to but
that I think that will depart to but honestly everything I’ve heard about
honestly everything I’ve heard about
honestly everything I’ve heard about it’s just kind of pointless not really a
it’s just kind of pointless not really a
it’s just kind of pointless not really a forcible yeah you got to have you gonna
forcible yeah you got to have you gonna
forcible yeah you got to have you gonna I mean the nda’s you gotta you gotta one
I mean the nda’s you gotta you gotta one
I mean the nda’s you gotta you gotta one prove that they shared the knowledge
prove that they shared the knowledge
prove that they shared the knowledge somehow and then to be willing to sue
somehow and then to be willing to sue
somehow and then to be willing to sue them if anything happened um I don’t
them if anything happened um I don’t
them if anything happened um I don’t sign NDA’s I get too many ideas from
sign NDA’s I get too many ideas from
sign NDA’s I get too many ideas from people and never sign NDA’s um so I
people and never sign NDA’s um so I
people and never sign NDA’s um so I don’t know it’s a it’s a you can use it
don’t know it’s a it’s a you can use it
don’t know it’s a it’s a you can use it people sign it great but you have to be
people sign it great but you have to be
people sign it great but you have to be willing to enforce it that’s the biggest
willing to enforce it that’s the biggest
willing to enforce it that’s the biggest thing sumeet how do you get up again and
thing sumeet how do you get up again and
thing sumeet how do you get up again and again and again to face failure well we
again and again to face failure well we
again and again to face failure well we haven’t failed yet so if we do let you
haven’t failed yet so if we do let you
haven’t failed yet so if we do let you know it’s it does come down to the whole
know it’s it does come down to the whole
know it’s it does come down to the whole passion thing right just like wanting to
passion thing right just like wanting to
passion thing right just like wanting to be exactly where we are right now and
be exactly where we are right now and
be exactly where we are right now and realizing that there are hurdles and
realizing that there are hurdles and
realizing that there are hurdles and there are tough spots and there’s
there are tough spots and there’s
there are tough spots and there’s going to be hard days and there’s going
going to be hard days and there’s going
going to be hard days and there’s going to be really bad days but with that
to be really bad days but with that
to be really bad days but with that comes the good it did my audio just cut
comes the good it did my audio just cut
comes the good it did my audio just cut out no no we got you okay cuz my
out no no we got you okay cuz my
out no no we got you okay cuz my computers at one percent right now and I
computers at one percent right now and I
computers at one percent right now and I don’t have a charger so I’m luckily Bart
don’t have a charger so I’m luckily Bart
don’t have a charger so I’m luckily Bart entirely 10 feet away so I might have to
entirely 10 feet away so I might have to
entirely 10 feet away so I might have to switch computers in the second yeah well
switch computers in the second yeah well
switch computers in the second yeah well switch it up um I think people have an
switch it up um I think people have an
switch it up um I think people have an interesting view on failure I don’t see
interesting view on failure I don’t see
interesting view on failure I don’t see failures a bad thing I think if you’re
failures a bad thing I think if you’re
failures a bad thing I think if you’re not failing than you are not doing
not failing than you are not doing
not failing than you are not doing anything even close to big if you’re
anything even close to big if you’re
anything even close to big if you’re playing in a world where there’s no
playing in a world where there’s no
playing in a world where there’s no failure then you’re playing it so safe
failure then you’re playing it so safe
failure then you’re playing it so safe that your life is super boring and
that your life is super boring and
that your life is super boring and you’re never going to do anything great
you’re never going to do anything great
you’re never going to do anything great failure is normal failure is part of the
failure is normal failure is part of the
failure is normal failure is part of the path to success I feel all the time I
path to success I feel all the time I
path to success I feel all the time I don’t know I probably fail the 10 things
don’t know I probably fail the 10 things
don’t know I probably fail the 10 things today already the key is just not to
today already the key is just not to
today already the key is just not to make the failure so huge so astronomical
make the failure so huge so astronomical
make the failure so huge so astronomical and so a lot of entrepreneurs go through
and so a lot of entrepreneurs go through
and so a lot of entrepreneurs go through that you get one failure and then you’re
that you get one failure and then you’re
that you get one failure and then you’re you’re like I’m never gonna make it this
you’re like I’m never gonna make it this
you’re like I’m never gonna make it this isn’t gonna work out and shut down where
isn’t gonna work out and shut down where
isn’t gonna work out and shut down where look at them they’re together yeah yeah
look at them they’re together yeah yeah
look at them they’re together yeah yeah we are you guys roommates too no not yet
we are you guys roommates too no not yet
we are you guys roommates too no not yet probably will be one some business
probably will be one some business
probably will be one some business starts so whose place a you are now fine
starts so whose place a you are now fine
starts so whose place a you are now fine all right cool there you go he literally
all right cool there you go he literally
all right cool there you go he literally was like just right next to you but yeah
was like just right next to you but yeah
was like just right next to you but yeah so like failures is a part of the
so like failures is a part of the
so like failures is a part of the journey don’t don’t fear failure you
journey don’t don’t fear failure you
journey don’t don’t fear failure you will fail don’t don’t take it personally
will fail don’t don’t take it personally
will fail don’t don’t take it personally just it’s only failure if you don’t move
just it’s only failure if you don’t move
just it’s only failure if you don’t move forward from it it’s only feel if you
forward from it it’s only feel if you
forward from it it’s only feel if you didn’t learn and then take forward
didn’t learn and then take forward
didn’t learn and then take forward progress if you’re doing anything even
progress if you’re doing anything even
progress if you’re doing anything even remotely risk changing then you’re gonna
remotely risk changing then you’re gonna
remotely risk changing then you’re gonna have some failure along the way I know
have some failure along the way I know
have some failure along the way I know we’re kind of bumping up against the
we’re kind of bumping up against the
we’re kind of bumping up against the clock so maybe one last question uh this
clock so maybe one last question uh this
clock so maybe one last question uh this is from Lee Barrett I’m passionate about
is from Lee Barrett I’m passionate about
is from Lee Barrett I’m passionate about my projects but I know that progress
my projects but I know that progress
my projects but I know that progress would have been greater if I connected
would have been greater if I connected
would have been greater if I connected with others so I guess trying to do too
with others so I guess trying to do too
with others so I guess trying to do too much yourself how do you guys deal with
much yourself how do you guys deal with
much yourself how do you guys deal with it it’s never too late to connect with
it it’s never too late to connect with
it it’s never too late to connect with others I mean if that’s how how they
others I mean if that’s how how they
others I mean if that’s how how they feel then you know get out there and
feel then you know get out there and
feel then you know get out there and whatever you
whatever you
whatever you wish you could have done you still can
wish you could have done you still can
wish you could have done you still can do I can’t imagine there’s there’s a
do I can’t imagine there’s there’s a
do I can’t imagine there’s there’s a deadline or a time period that’s already
deadline or a time period that’s already
deadline or a time period that’s already expired that prevents you from still
expired that prevents you from still
expired that prevents you from still connecting with all those people I like
connecting with all those people I like
connecting with all those people I like that answer so much i’m not going to add
that answer so much i’m not going to add
that answer so much i’m not going to add anything to it we design there I love it
anything to it we design there I love it
anything to it we design there I love it Alan Alan ends the show um cool well you
Alan Alan ends the show um cool well you
Alan Alan ends the show um cool well you guys have some homework to do try to
guys have some homework to do try to
guys have some homework to do try to hosted and for everybody to watching go
hosted and for everybody to watching go
hosted and for everybody to watching go check out helper desk I know the web
check out helper desk I know the web
check out helper desk I know the web sites under development is going to
sites under development is going to
sites under development is going to start changing soon you guys have a
start changing soon you guys have a
start changing soon you guys have a youtube channel you have it up yet why
youtube channel you have it up yet why
youtube channel you have it up yet why it ok coming soon next time we’ll plug
it ok coming soon next time we’ll plug
it ok coming soon next time we’ll plug the youtube channel as well all right
the youtube channel as well all right
the youtube channel as well all right all right thanks guys thanks everybody
all right thanks guys thanks everybody
all right thanks guys thanks everybody for watching and we’ll see you all soon
for watching and we’ll see you all soon
for watching and we’ll see you all soon thank you thanks hey guys
”
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