for me to live together tomorrow
it’s a question of will and it’s
also a question of change of
perspective perspective
but let’s start by looking together
the city of today
what can we do first
the road traffic is increasing and
all the nuisances that go with it too
well on air pollution increases
but also the noise pollution and
Congestion of roads
so where does this increase in
traffic flow and well in the big
cities
it comes in part from the increase
from the transport of goods to
home in paris on one hundred thousand trucks
who return to the city every day
only two thousand pounds of parcels to
home but they represent a third
truck movements and this
should continue to grow strongly
because it’s directly related to
the rise of e-commerce e-commerce and
+10 9% transactions each year
according to the fevad
second observation mass unemployment
leave out of the world of work
many people and this unemployment
which particularly affects people
poorly qualified
again I will take the example of
paris in paris there are 67 thousand people
registered in the rsa it means 60 7000
people who do not work
enough who can not
work enough to support
to the needs of their family then a
once we made these findings the true
question is how do we spend
problems to solutions and there the good
new is that we can see in these
trends of the opportunities basically the
true culprit of all this is the
digital the digital it allows the development of the
e-commerce he
brings us more services
comfort but a fine and also generates
nuisances
but that’s not a fatality
today we can use digital
to deliver otherwise put back the human
in the center of the city and create
eco-friendly delivery methods
that’s how the tour was born
they are fiery entrepreneurs
of innovation and concerned about the common good
who imagined this delivery service
made by deliverymen to
foot and I joined them in 2012
to concretize this idea in
launching the service experiment
so the tour is concretely
what as I wanted said is a
ecological delivery service that
relies on the human and the proximity
we take the territories of the big
cities and we start by cutting them
by neighborhood and then we put a
team of delivery men walk in each
district
in Paris 80 neighborhoods are defined
but I propose you to watch everything from
how does it work in the
real life
first step the collection of parcels
the deliverymen go to all the
registered traders free of charge
service pets from food shops
but also the pressing of the booksellers of
the pharmacy they take the good of
order that is on each package
if the customer is known to the service he
just enter their number
phone on the app and
the application return all
customer details
then he puts the packages in his
trolley and he joins his colleagues
deliver hours in a public square
this is the second step it’s the
sorting the packages each delivery man covers a
part of the neighborhood so he takes the
package that concerns his area and this
exchange he is traced on
the mobile application so that
the end each a delivery card that
just follow him to go deliver
this is the third step the
delivery of parcels
deliverers go to the home of
each client and at the foot of the building
they have all the information
on their phone to access the
customer’s home
he goes upstairs they put back
the parcel in own hands to the customers
again the exchanged geolocate
secured and signed by the customer on
the smartphone screen and all the
information that we recorded
are updated in real time on a
accessible intranet site for
merchants the customers and the
management
so there you have seen that we handed
the human in the center of the city is at
service center we basically
footmen who use
carts pushed manual and they make
the exchange of parcels in the street at the
end of the tour they keep their
trolley on a public motorcycle square
we are therefore very economical in material
and in real estate
and then we use the news
technologies to thin and
secure delivery flows
that’s what we did on a neighborhood of
paris from January 2012 to June 2014
and we did that six days out of seven with
two tours one in the morning and one the
evening on a neighborhood that corresponds to
about a quarter round
that is forty thousand inhabitants in term
of population
what we learned through this
experimentation
the essential thing we learned
it’s that the big neighborhoods
cities are real networks
social physical that just activate
via services like the tour for
get immediate benefits for
the locals I will take you three
examples of beneficiaries
firstly active clients I
think of this mother who
was at home with her infant
sick and well she could be done
deliver medicines without leaving
at home thanks to the tour
indeed we obtained the authorization of the
Council of the Order of Pharmacists of
deliver drugs without using the
vital map of the inhabitants known to
neighborhood pharmacies and this
quite exceptional authorization
we got it because we have an anchor
hyperlocal that is part of a
human network and that that we
forbidden it prevents us from hijacking
the system or misused
secondly second type of
beneficiaries the people to
reduced mobility and seniors
well they had two uses of service one
classic use so for people
who could not leave the house
they have ordered from their
merchants by phone and the
tour delivered them home
and then there was a use that
did not necessarily wait for those who
could still go out but who did not
could no longer wear their pack and we
gave back a freedom we saw people
to start shopping again
neighborhood traders and
then the tour came to bring them
packages late morning or late
afternoon third type of
recipients our deliverers of course
because the tour allows you to
have deliveries made by
people away from employment
and that gives them some usefulness
with customers and with
merchants and then we make them
known figures of the neighborhood our deliverymen
he walks every day in the street there
wears a uniform they have
smartphones and so we recognize them at
same as the factors or
policemen and all our deliverymen and well
thanks to this single recognition they
have progressed they’ve all found a
job after they went to the
tour and since we managed to
prove through this experimentation it’s
that we can deliver any type of small
package on a two-hour slot
without any delay at the scale of a
neighborhood on foot and in addition we did
that for 2 euros delivery so that
it’s completely disruptive by
report to all delivery prices
that you can see today the
courier services that make the
point-to-point delivery
their starting price is 5 euros
delivery and we with a system in
tour we pool the costs and
so we arrive at a very low rate
ok it’s great here it’s already good
results we are happy but this is
that we managed to address both
problems that had been fixed in point
of focus at the start so unemployment and
pollution and of course unemployment
I answered a little
the tour is a very model
inserting it allows to put back
sustainably in the employment of people
who were away from it by contrast
on pollution there for now I
you have not proved anything yet and there it is
the mayor of paris who had a nanny
stimulate on the ground that sometimes
we are stimulated also by the
public services
the director of the road of the
mayor of paris he came to see us at
after six months of experimentation and
he told us I like your service
but I have a health problem
due to fine particles
emitted by polluting vehicles
so how can you help me
solve that problem he was told
if we only take care of the packages
neighborhood traders we did not
no impact
however, if you have a
parcel exchanger by neighborhood it’s
to say 80 parcel exchanger on everything
paris can have an impact
significant on pollution
just ask all the big ones
parcel carriers the post dhl ups
tnt and I forget to drop all
their packages in these exchangers and
have the last meters of
delivery by delivery methods
ecological
so it can be on foot by bike in
cargo cycle and then this local loop
Well, we can open it to anyone
operators of course we can open it
to the tour that makes deliveries
on foot but can also open it to
post factors we can open it to
all start up delivery in
bike and then to all the companies
who have soft means of delivery and
this is the tour version 2 it’s
the one that allows to pass the mesh
neighborhood at the city scale
and then it’s not complicated
it’s a simple and virtuous system
first of all it’s simple because it
completely fits in
current delivery process
carriers the major carriers
today
itri their hill in centers that
are located outside the city
and then they bring their parcels in
truck in the city so he could
very well create bags of parcels for
divert local then he is
virtuous because once we have these
proximity exchangers we can create
full of new services that
match customer expectations
we can easily make delivery
the evening of art delivery in case of no
delivery of the package or delivery on
dedicated slots and
when we create new services in
create new jobs but then
you tell me it’s great but how
we’re not seeing you already
on all the streets of paris or
other major French cities
well because to set up
an infrastructure like the tour
version 2 it is necessary to evolve all
stakeholders in the ecosystem
firstly it is necessary that the town halls
regulates to prohibit the
circulation of polluting vehicles
delivery downtown on long
time slots secondly it takes
than the big parcel carriers
uses a heat exchanger infrastructure
to pool and that’s not at all in
their culture
finally today the customers do not have
used to ask that the polluter
be the payer so there is a job of
conviction to do it is quite long
we’ve been doing this for two years
work is here we are quite happy
because we have never been so close
of our purpose
the mayor of Paris has entered phase
final study of our service and
she should make a decision from here
to January 15 to create or not the 80
parcel exchanger that would allow us
to extend to us all over the city so
if I convinced you that with
will and a change of perspective
and angles of view we can change the
things and better live together tomorrow
thank you for bringing us or support on the
twitter of the tour thank you very much
[Applause]
”
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